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  • Archived

Virtual Tours (included images) not loading in page

Hello, My clients have a problem with our virtual tours. This problem not is at all clients, buts is. I imported to this topic , screen image. If you looking on this, yo… (read more)

Hello, My clients have a problem with our virtual tours. This problem not is at all clients, buts is. I imported to this topic , screen image. If you looking on this, you see virtual tour but in backgroung show you is only gray background. Some elements you can view but image still not loading.

Can you tell me where the problem is? Console is nothing tell me.

This is link to virtual tour.

https://sb360.online/xkidqk?

In my browser this tour i exelent show me. Evrything is loading at my monitor. But in small groups clients this bug is showing.

This problem showing at version 79. In the earlier version, this problem does not exist.

Sorry for my english :)

Asked by arkadiusz.stencel 2 years ago

Last reply by arkadiusz.stencel 2 years ago

  • Solved
  • Archived

Roblox webpage only partially loads

Hi not sure if this may have to do with Xsolla who apparently manages the reciept emails for robux but last month we started having problems paying for robux in firefox. … (read more)

Hi not sure if this may have to do with Xsolla who apparently manages the reciept emails for robux but last month we started having problems paying for robux in firefox. The purchase page loaded the upper elements but the parts of the page where you put in the credit card info would not load in firefox. That part of the page showed only the background colour. So we had to switch to opera or edge in order to purchase the robux. This happened in firefox on both a mac os mojave and separtely on a windows 10 machine as well. Many thanks, Phil

[Edit: I accidentally clicked on the "this solved my problem" button in my first support email but it was the second reply by cor-el that came closer to solving it. Not sure how to change this]

Asked by philsawa 2 years ago

Answered by cor-el 2 years ago

  • Archived

Page wont load - redirecting incorrectly

I am developing a website. I have uploaded the files to my webhost server. When I visit the page I get the following error. The page isn’t redirecting properly An error o… (read more)

I am developing a website. I have uploaded the files to my webhost server. When I visit the page I get the following error.

The page isn’t redirecting properly

An error occurred during a connection to www.themindcreative.net.

This problem can sometimes be caused by disabling or refusing to accept cookies.

Never seen this before, been using this webhost for over a decade and numerous websites. This only started with the new website and after the latest Firefox update. I have a support ticket in with Dreamhost but have not heard back.

Obviuosly I cant just allow all cookies - thats ridiculous. Every other website I visit displays just fine and I have most cookies turned off with the strict/strong tracking protection turned on in Firefox preferences.

Any idea what this 'redirect' error message means? And how to fix it?

Cheers Adam

Asked by adam63 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Secure Connection Failed PR_END_OF_FILE_ERROR

Some website are opening fine but some are not, showing Secure Connection Failed PR_END_OF_FILE_ERROR. Even Google, Youtube are also showing same error page. I have tried… (read more)

Some website are opening fine but some are not, showing Secure Connection Failed PR_END_OF_FILE_ERROR. Even Google, Youtube are also showing same error page. I have tried every probable solution from internet. Even I have tried to open browser in Linux system installed in my pc and found same issue. This problem is coming from few weeks, previously it was fully ok.

Please help me to rid out of this.

Asked by protikkayal 2 years ago

Last reply by protikkayal 1 year ago

  • Solved
  • Archived

Thumbnails not showing up (ex: Grailed & YouTube)

Thumbnails of videos and Images of clothing listings aren't showing up. YouTube: http://prntscr.com/tyqjv7 Grailed: http://prntscr.com/tyqk9p … (read more)

Thumbnails of videos and Images of clothing listings aren't showing up. YouTube: http://prntscr.com/tyqjv7 Grailed: http://prntscr.com/tyqk9p

Asked by chinaeatsrice 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Unable to load Gmail after updating to 79.0 on Win 10

After updating to Firefox 79.0 on August 10th, I am unable to load Gmail. When I try to go to Gmail by either 'gmail.com' or 'mail.google.com' the browser will load but w… (read more)

After updating to Firefox 79.0 on August 10th, I am unable to load Gmail. When I try to go to Gmail by either 'gmail.com' or 'mail.google.com' the browser will load but will never take me off the current page and eventually stop without any error messages.

I have tried deleting all website cookies and data, reinitialize storage, clearing browser cache, disabling hardware acceleration and trying in safe mode. Deleting cookies and data fixed it for several hours but then it quickly stopped working again.

I've attempted to load Gmail on both Chrome and Edge and it worked fine on both of them.

Asked by JEScarani 2 years ago

Last reply by JEScarani 1 year ago

  • Solved
  • Archived

Embedded Twitter Tweet Button issue with Release 79.0 Desktop

Here is a Jsfiddle URL URL which points to Twitter Tweet Button JS / HTML code which I am attempting to embed into a website. When I load the above in Google Chrome 84 t… (read more)

Here is a Jsfiddle URL URL which points to Twitter Tweet Button JS / HTML code which I am attempting to embed into a website.


When I load the above in Google Chrome 84 the Tweet Button appears and I can share out the URL of the web page in which the Tweet button is embedded, with no unexpected results.

When I try to do the same with Mozilla Firefox 79.0, in Private Mode, and disabling uBlock extension, the Tweet button does NOT appear, only the "Tweet" text. When I click on the Tweet text, I can not share out the URL as expected.

I am wondering what specifically in Mozilla Firefox could be introducing the problem.

Asked by Chris Vitalos 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Ebay page won't load properly

Hi, I hope someone can help me figure this out. I am not able to see Ebay the way it normally displays. It is only words down the left side of the page and not proper for… (read more)

Hi,

I hope someone can help me figure this out. I am not able to see Ebay the way it normally displays. It is only words down the left side of the page and not proper format(pictures/ layout). I have Windows10.. It works fine on the Edge browser but I prefer Mozilla. I don't know how to insert a picture here to show you. Print screen didn't work when I tried to do that. I have cleared the cache and cookies, I have rebooted also with no change. Help!!! Thank you in advance.

Asked by cag1001 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Browser search finds German Websites

When I do a search in Firefox, about half of the choices are in German. I only want English results. I think my browser thinks I'm in Europe. How do I change this? … (read more)

When I do a search in Firefox, about half of the choices are in German. I only want English results. I think my browser thinks I'm in Europe. How do I change this?

Asked by gsharp53 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Unable to scroll on THE GUARDIAN website.

For the last couple of months, I have been unable to scroll down on THE GUARDIAN website. I have contacted them and tried a number of the things they suggested to no avai… (read more)

For the last couple of months, I have been unable to scroll down on THE GUARDIAN website. I have contacted them and tried a number of the things they suggested to no avail. It was suggested the browser may be the problem. I do not have this problem with any other website. Use Windows 10

I use a number of options/tools/add-ons from Mozilla/Firefox (79.0): Ghostery, AdBlockPlus, PrivacyBadger, NoScript, Forget, and FlashBlocker.

Any idea on how to solve this problem would be very greatly appreciated. Anybody else have this or similar problem?

Thanks.

Asked by changtsaibob 1 year ago

Answered by cor-el 1 year ago

  • Archived

Some YouTube features non-functional

YouTube can play videos and load the comment section, but the side bar randomly disappears and when it disappears, it's blank and uninteractable with. When I try to load … (read more)

YouTube can play videos and load the comment section, but the side bar randomly disappears and when it disappears, it's blank and uninteractable with. When I try to load my profile, check notifications, or share a video, it ends up infinitely loading. Clicking the add to playlist button is unresponsive; when it's clicked, it doesn't work. Tried to delete a playlist, showed the prompt to delete the playlist and when clicked, did not delete the playlist.

Current extensions are uBlock Origin, Dark Reader, and Kapersky Password Manager. Tried deleting cookies, cache, and uninstalling/reinstalling Firefox.

Asked by brawler721 2 years ago

Last reply by brawler721 1 year ago

  • Archived

Unable to complete card payments with Halifax Secure

Halifax use a card verification process "Halifax Secure" to verify payments made with one of their cards. Using Firefox on Linux, the pop-up window opened by to perform t… (read more)

Halifax use a card verification process "Halifax Secure" to verify payments made with one of their cards. Using Firefox on Linux, the pop-up window opened by to perform the verification dialogue hangs when invoked from some, but not all web sites. Turning off tracking protection for the invoking site does not solve the problem, but perhaps its redirecting to another site in the popup?

Any workaround, or means of pinning down the actual cause would be appreciated. For now I'm having to switch to Chromium every time I hit this problem.

Thanks.

Asked by whitmad 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Ebay Pages not loading/displaying correctly Please Help

While working with my listings on ebay all ebay pages just stopped displaying properly. I hope someone can solve this for me, can't live with out Firefox ! Here is a scre… (read more)

While working with my listings on ebay all ebay pages just stopped displaying properly. I hope someone can solve this for me, can't live with out Firefox ! Here is a screen shot: ok that doesn't work... would be nice to be able to share that way  ;)

OK so my whole ebay pages display like this I can't do anything like sign in, browse, etc etc

Home Saved Motors Parts & Accessories

   All Parts & Accessories
   Car & Truck Parts
   Motorcycle Parts
   Automotive Tools & Supplies
   Apparel & Merchandise
   Motors Deals
   My Garage

Vehicles

   Cars & Trucks
   Classics
   Motorcycles
   Powersports
   RVs & Campers
   Trailers & Other Vehicles
   Boats

Fashion Top Categories

   Women's Clothing
   Women's Shoes
   Men's Clothing
   Men's Shoes

Asked by chunter2 2 years ago

Last reply by chunter2 1 year ago

  • Archived

Help please

I have a problem I try to access a site www.contabilitate-administrare-blocuri.ro from my laptop and it sends me to another site www.Almautomobile.ro. From other PCs I ca… (read more)

I have a problem I try to access a site www.contabilitate-administrare-blocuri.ro from my laptop and it sends me to another site www.Almautomobile.ro. From other PCs I can access www.contabilitate-administrare-blocuri.ro without problems only My laptop has a problem. I also used the antivirus and no problem occurs. How can I fix the problem.

Asked by office173 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Will Not Go to MY GMAIL page

For years I always used Firefox for obtaining my gmail. Now, for the last two months, I cannot access mail.google.com......Firefox will NOT go there and page remains tota… (read more)

For years I always used Firefox for obtaining my gmail. Now, for the last two months, I cannot access mail.google.com......Firefox will NOT go there and page remains totally white ! I have to use CHROME just to get mail.I can access my google calendar from Firefox with no problem. WHAZZUP?? TIA

Asked by motorhomegal 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Webpage will not load on refresh. Displays Security Issue Page

Hello, When I try to reload a webpage, I get the following message. This usually only happens after the computer has been asleep or the webpage has been inactive for a fe… (read more)

Hello,

When I try to reload a webpage, I get the following message. This usually only happens after the computer has been asleep or the webpage has been inactive for a few hours. I've used this for several months in Firefox, without any issues until now. Can someone explain what is going on?


Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to xxxxx.na90.content.force.com because this website requires a secure connection.

What can you do about it? xxxxx.content.force.com (Salesforce) has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Learn more…

Asked by latham.caseys 1 year ago

Last reply by cor-el 1 year ago

  • Archived

zoom in and out only adjusts for height. i need it to adjust the width as well. any ideas.

i have many windows open in multiple browsers. i need firefox to adjust window size in width more than in height. up down controls with mouse are easy due to scroll whe… (read more)

i have many windows open in multiple browsers. i need firefox to adjust window size in width more than in height. up down controls with mouse are easy due to scroll wheels but left right scroll is a pain because i have to grab the stupid bar and drag it every time. any thoughts?

Asked by jeff.wood 1 year ago

Last reply by cor-el 1 year ago