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  • Archived

tabs i open on computer 1, do not open on computer 2, even though i sign into my fire fox account, why..?

i sign into my Firefox account on computer 1, open a few tabs and when done i just close the browser... , i get onto computer 2, i sign into Firefox account and i expect … (read more)

i sign into my Firefox account on computer 1, open a few tabs and when done i just close the browser... , i get onto computer 2, i sign into Firefox account and i expect the tabs i opened on computer 1 to be on computer 2, but no, instead they only appear in history and i have to go and manually open all the pages again...

Asked by nyasamoah 4 years ago

Last reply by Jack 4 years ago

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With the new IPOD Touch and Firefox, will there be a problem syncing the Touch with iTunes

I'm considering switching from IE to Firefox. I read that Firefox is not good with syncing. I will have a IPOD 6th generation soon and want to be able to sync between i… (read more)

I'm considering switching from IE to Firefox. I read that Firefox is not good with syncing. I will have a IPOD 6th generation soon and want to be able to sync between iTunes and the Touch. Is there a problem with syncing in any way and Firefox? Thank you

Asked by JimChr 4 years ago

Last reply by the-edmeister 4 years ago

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Sync - How to have seperate bookmark folders for each device like mobile to Desktop does.

I first used sync between my pc and mobile device. In regards to bookmarks, on my mobile device, sync created a folder labled Desktop Bookmarks. And on my pc, there's a f… (read more)

I first used sync between my pc and mobile device. In regards to bookmarks, on my mobile device, sync created a folder labled Desktop Bookmarks. And on my pc, there's a folder labeled Mobile Bookmarks. I now want to sync with another pc making 3 devices (2 Desktop, 1 Mobile). However, when I do that, it makes my bookmarks look exactly the same as my first pc. I don't want that. One PC is home, the other is work. I use different bookmarks at each place with the occasional overlap. I have it set up where the bookmarks I use most on each computer are on the toolbar. The others are in Bookmarks Menu. Obviously I use different bookmarks at home more often than at work and vice versa. Is there a way instead of distinguishing between Mobile Bookmarks and Desktop Book marks, that they can be separated by device? You already ask for each device name anyway.

Asked by dbjmg 4 years ago

Last reply by the-edmeister 4 years ago

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How does the Firefox browser know what outside device, my android tablet, to sync with?

This sync from Firefox browser to to my Android tablet is driving me up a wall. I created a sync account and downloaded Firefox for Android for my tablet. Then tried too … (read more)

This sync from Firefox browser to to my Android tablet is driving me up a wall. I created a sync account and downloaded Firefox for Android for my tablet. Then tried too sync from the desktop browser and then from the table without success. Then I realized sync needs to know what device and where the device is located. But I haven't found any information on how to link a device to sync.

So I give up. How does sync find my tablet? What is the procedure to add a device so sync can find it?

Sheilah Say

Asked by Sheilah 4 years ago

Last reply by John99 4 years ago

  • Archived

Deactivate Sync on a device I don't have access to?

Basically my soon to be ex husband decided to log in to my firefox sync on his laptop, he guessed the password. He's been checking my emails facebook etc as he now has al… (read more)

Basically my soon to be ex husband decided to log in to my firefox sync on his laptop, he guessed the password. He's been checking my emails facebook etc as he now has all my passwords. I never authorised the sync which I'm sure I had to do previously, I changed all my passwords etc and have done within the actual sync settings, however is there anyway I can deactivate it on his laptop or will the change in password be enough? I've made sure it's a totally random one so no chance of him guessing it this time. Thanks

Asked by Beki88 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

How do I update the content of sync information. e.g I make changes in the bookmark toolbar but when I sync the previous content replaces the latest...

Hi there! I would like to ask this: How to update the content of my Mozilla Sync? When I make changes to my bookmark list for example, if I sync the old content comes on … (read more)

Hi there! I would like to ask this: How to update the content of my Mozilla Sync? When I make changes to my bookmark list for example, if I sync the old content comes on top the new... Do I get something wrong ? Thanx

Asked by mouratos2a 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

I log out of firefox but my bookmark and tab are still on my compter

I have Firefox on my desktop. I log into Firefox and sync my bookmarks and tabs. i log off of Firefox but all of my personal bookmarks tabs are still there.i don't not wa… (read more)

I have Firefox on my desktop. I log into Firefox and sync my bookmarks and tabs. i log off of Firefox but all of my personal bookmarks tabs are still there.i don't not want anyone else use my bookmarks and tabs. what can i do ?i had some bookmark on the computer that everyone who used the computer can use.

Asked by Oz Taylor335 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

How do I delete my old, deleted, or rearranged bookmarks from the mozilla sync server so that they do not show up when syncing in the future?

When I clean up, rearrange, or delete my bookmarks to be more efficient or reduce clutter or simply cull, they are still on the mozilla sync server and will show up again… (read more)

When I clean up, rearrange, or delete my bookmarks to be more efficient or reduce clutter or simply cull, they are still on the mozilla sync server and will show up again if I sync. I want only my current bookmarks to sync. How do I tell the sync server to use what I currently have rather than what is archived? There should be a method to do this! i am grateful for the ability to sync when bookmarks are lost BUT IF I choose to NOT want all my old bookmarks to sync back how do I accomplish that? If they all sync back then that erases a great deal of work by users in some cases! Help?

Asked by ussgreen 4 years ago

Last reply by cor-el 4 years ago

  • Archived

HELP! Firefox keeps killing my menu preferences!

In older versions of Firefox, each time the browser crashed (all the time), or if I closed it for some reason and then reopened it, my menu/add-on preferences would disap… (read more)

In older versions of Firefox, each time the browser crashed (all the time), or if I closed it for some reason and then reopened it, my menu/add-on preferences would disappear and reset to the default.

Now with this new/latest version, it's continuing to happen, but this time, the icons disappear completely and the location window extends all the way to the right with only the horizontal 3-bar menu icon showing. No matter how many times I sign in and sync, it continues to happen. I am SO frustrated and tired of all the nonsense, I'm ready to trash it and try another browser.

And it was my understanding that syncing would also retain all your speed dial menus/URLs. Apparently, that wasn't the case because a hard-drive crash and reinstall of Windows last week showed me once that stuff goes, it's gone. Why is it not considered to be preferences that one can save into their profile by simply syncing??

Finally, is there ANY chance you guys are going to fix the compatibility issues with Flash?? SO tired of not being able to rely on this browser to allow me to watch movies or YouTube videos (which are now no longer playable in full-screen mode since it makes videos lag behind the sound).

And I have a 64-bit Windows 7 version on a Dell laptop.

Thanks.

Asked by opuscroakus 4 years ago

Last reply by John99 4 years ago

  • Archived

How do I retrieve my bookmarks? I set up sync on broken computer. On new computer the history downloaded ut no Bookmarks.

In show all Bookmarks on new computer, I selected Backup and Import and then Backup. Firefox downloaded only my HIstory. No bookmarks, tabs etc. The download bookmarks… (read more)

In show all Bookmarks on new computer, I selected Backup and Import and then Backup. Firefox downloaded only my HIstory. No bookmarks, tabs etc. The download bookmarks html only showed this new computer, no Firefox cloud.

Asked by Wolfmuse 4 years ago

Last reply by Seburo 4 years ago

  • Archived

DOES THE FIREFOX SYNC ONLINE RETAIN THE FOLDERS STRUCTURE FROM THE FIREFOX BROWSER PROGRAM?

I get the idea that the bookmarks in the Fx Browser are synced to an Firefox sync online destination. If correct, (1) what is that url for later access, (2) if the bookma… (read more)

I get the idea that the bookmarks in the Fx Browser are synced to an Firefox sync online destination. If correct, (1) what is that url for later access, (2) if the bookmarks are synced to that url are the bookmark folder structures retained intact just as the exist on the browsers bookmarks program.

If the is some sort of an "how to" page for Firefox sync, please provide that url also. win7 x64 running both firefox & chrome Thank you for your assistance in advance, Jim

Asked by JamesEJ 4 years ago

Last reply by Seburo 4 years ago

  • Archived

Does deselecting an item in Firefox sync (such as history or passwords) remove that data from the server?

When you go into Firefox sync and deselect an item currently syncing, such as history, does it remove that data from the server? I only found one similar topic but this… (read more)

When you go into Firefox sync and deselect an item currently syncing, such as history, does it remove that data from the server?

I only found one similar topic but this is not disconnecting from what I understand so perhaps the answer was about the old version of sync. This setting is stating you don't want to sync that data and is universal for the account. Deselecting history will deselect it on all devices/computers. Does it then remove that data from the sync servers? As of now (1/2016).

Asked by Wyndsayl 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

How to control sync direction from one computer to another?

I have 3 PCs (2 windows 7, 1 vista), I spent some time editing bookmarks on one of them, and want to sync the other 2. In the process, I ad to update sync. Now they al… (read more)

I have 3 PCs (2 windows 7, 1 vista), I spent some time editing bookmarks on one of them, and want to sync the other 2. In the process, I ad to update sync. Now they all have ALL the bookmarks as they were before the edit. I have restored the edited bookmarks in one PC, and it is not connected to sync. How do I sync the other 2 PCs to the edited bookmarks?

Asked by soozzie 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Problem

Hello My problem is that after you reinstall your operating system and download the browser I want to access your account mozila but forgot your password, but I have it r… (read more)

Hello My problem is that after you reinstall your operating system and download the browser I want to access your account mozila but forgot your password, but I have it restored synchronization does not go (do not appear ons, bookmarks) Translated translate.google.ru OS Windows 7 x64

Asked by ViktorTeam 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

how do I restore my old information from the older computers' profile after I cinnected it to using sync (thinking that the both will merge)?

Hi, I clearly understood the sync application wrong - I hadn't had confidence about getting everything right, when I was forced to wipe out one of my laptops (crash), whe… (read more)

Hi,

I clearly understood the sync application wrong - I hadn't had confidence about getting everything right, when I was forced to wipe out one of my laptops (crash), when it comes to saving everything from my profile (e.g. under win8 for some reason my profile folder was in 2 places at the same time which confused me).

But also, I wanted to be convenient (automation) and clearly understood sync functionality wrong (really? - I am honestly surprised that no application was developed that syncs my adding already existing information for the profile of the next device which you're using /or at least app like sync doesn't ask whether to do so, before wiping off all what was in the browses on this device already - really poorly thought).

So my question is: - I activated sync on one machine - I did the same on the other (older) hoping that the information from the newer machine will just pour into existing profile on the older and both (histories, bookmarks, passwords, etc. - passwords not so important, but history and bookmarks at least) will be merged. - now clearly I lost (at least for now) ALL what was in the browser on my older computer (bookmarks and history from an over of half a year of work)... ;-0

What do I do with that? How do I restore ALL this information? Is there ANY way?

It's REALLY important for me - as I am a researcher and this was a pool through which I would be going through in my everyday work.

Really bad surprise. I did all in agitation (of my computer suddenly crushing - so clerly I wasn;t thinking straight and carefuly enough - otherwise I would back up the old computer browser first, before applying sync, to check what it does without any harm; but I felt "so cool and happy" about what it can do potentially do - "merge all my content from all the computer browsers" what I assumed with pure certainty that this is what it's doing - even for a second I didn;t think that it would do anything else, and "why it would do anything else?"/which clearly I got wrong and now I am in BIG TROUBLE/.

Asked by PiotrPoleski 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Sync Passwords, bookmarks and History gone

I did a reset on my computer and when I reinstalled Firefox, all of my history, passwords, etc were gone (I was signed into sync before I did a reset. I thought the purpo… (read more)

I did a reset on my computer and when I reinstalled Firefox, all of my history, passwords, etc were gone (I was signed into sync before I did a reset. I thought the purpose of being signed into sync was so that when I log back in on the browser, all of my information will be restored. I have over three years of important information I need to get back.

Asked by sequoialdrew 4 years ago

Last reply by cor-el 4 years ago

  • Archived

My bookmarks from my old computer aren't syncing to my new computer. I've opted in to include bookmarks in sync.

My understanding of sync was that I could just sign into my account and it would populate all my bookmarks to my new computer. This hasn't happened. What am I doing wr… (read more)

My understanding of sync was that I could just sign into my account and it would populate all my bookmarks to my new computer. This hasn't happened. What am I doing wrong? Where do I find them?

Asked by Matt.leaf 4 years ago

Last reply by cor-el 4 years ago

  • Archived

How do I sync multiple accounts on one computer?

Similar to previous question https://support.mozilla.org/en-US/questions/1091574 I have several user accounts on one PC (Win7) that I would like to sync across to the Win… (read more)

Similar to previous question https://support.mozilla.org/en-US/questions/1091574 I have several user accounts on one PC (Win7) that I would like to sync across to the Win 10 installation on the same PC, and maybe to other devices in the future. I have this for my own system, but when I try this for another account I get an error "There is another account on the PC - do you want to merge accounts" - see attached screenshot. Of course I do not want to merge data.

The "solution" in the referenced question above suggests renaming the computer for each Sync account. Where and how do I do this? The question about merging accounts comes before I have a chance to enter Sync settings, such as the device name.

Asked by IJDeaville 4 years ago

Last reply by the-edmeister 4 years ago