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  • Archived

e for the iPhoneAfter downloading Firefox Hom, I restarted Firefox but was not prompted to create an account.

I was emailed instructions for installing the free Firefox Sync add-on on my desktop. After successfully installing the add-on (Step 1) after Firefox restarted I was not … (read more)

I was emailed instructions for installing the free Firefox Sync add-on on my desktop. After successfully installing the add-on (Step 1) after Firefox restarted I was not prompted to create an account (Step 2). So I'm stuck.

Asked by mnicholas@unica.com 10 years ago

Last reply by Michael Verdi 10 years ago

  • Archived

Firefox Sync: Must all Firefox versions be the same?

My laptop uses Firefox 3.6.8, but my Windows XP desktop is stuck at Firefox 3.0.19. (Firefox crashes when I use 3.5 or 3.6 on my XP system. I've never been able to debug … (read more)

My laptop uses Firefox 3.6.8, but my Windows XP desktop is stuck at Firefox 3.0.19. (Firefox crashes when I use 3.5 or 3.6 on my XP system. I've never been able to debug the reason.)

So, will Firefox Sync work with this mix?

Thanks

Asked by ddrane 9 years ago

Last reply by TonyE 9 years ago

  • Archived

Sync won't install. I've tried several times on both XP and Vista machines, and after install/restart - nothing. No desktop icon, no screen prompts - its like nothing happened. Feels like a waste of time!

How much more detail can I add? I've got Firefox 3.6.8; I've tried to set up Home - but similar experience. I re-open Firefox and everything is exactly as it was. I've… (read more)

How much more detail can I add? I've got Firefox 3.6.8; I've tried to set up Home - but similar experience. I re-open Firefox and everything is exactly as it was. I've downloaded to both my XP desktop (and was charged $1 by iTunes for Sync, even though it's shown as 'Free'!), and - nothing. The download process looked OK, but after re-start, there were no on-screen prompts on restart, no desktop icon, nothing - not even a saved file in 'downloads' - my default location. I'm in the UAE, btw.

John

Asked by john_wigham 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Installed sync on Firefox 3.6.8. I receive error message: Server Incorrectly Configured. How to fix it?

I installed Sync on Windows XP Home Edition, Firefox 3.6.8, with Zone Alarm and AVG anti-virus. Sync is not updating, instead it produces error message: Server Incorrectl… (read more)

I installed Sync on Windows XP Home Edition, Firefox 3.6.8, with Zone Alarm and AVG anti-virus. Sync is not updating, instead it produces error message: Server Incorrectly Configured and hangs up. How to fix it?

Asked by januszb 9 years ago

Last reply by jscher2000 9 years ago

  • Archived

Where do I set up my account for Firefox Sync? I downloaded Firefox Home on my iPhone and

I downloaded Firefox Home on my iPhone. I downloaded Firefox Sync on my PC. After I restarted Firefox, I did not receive prompts to set up a Sync Account. Where can I… (read more)

I downloaded Firefox Home on my iPhone. I downloaded Firefox Sync on my PC. After I restarted Firefox, I did not receive prompts to set up a Sync Account. Where can I do this?

Asked by trudyshaw 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

I forgot my "secret phrase"...is there a "hint" facility?

I have sync set up at home, but my phrase is required (in addition to username & password) when setting it up on my work PC. Can my phrase be sent to me (at the emai… (read more)

I have sync set up at home, but my phrase is required (in addition to username & password) when setting it up on my work PC. Can my phrase be sent to me (at the email address I signed up with)?

Asked by dbswinford 9 years ago

Last reply by TonyE 9 years ago

  • Archived

How i can export Xmarks settings (passwords, bookmarks) to import on Firefox Sync ?

Today, i use Xmarks and now, i hope to save all my settings on Xmarks to Firefox Sync (because Xmarks server will be shutdown on Janury 2011. How can export from Xmarks… (read more)

Today, i use Xmarks and now, i hope to save all my settings on Xmarks to Firefox Sync (because Xmarks server will be shutdown on Janury 2011. How can export from Xmarks my passwords to import in Firefox Sync ?

Thank you.

Asked by tecumuman 9 years ago

Last reply by crenvy 9 years ago

  • Archived

having installed the Sync Software and restarted Firefox the prompt to set up Sync has not appeared

I'm trying to switch form Xmarks to Firefox Sync -. According to the your description I should be automatically prompted to set up my Sync account after I restart Firefo… (read more)

I'm trying to switch form Xmarks to Firefox Sync -. According to the your description I should be automatically prompted to set up my Sync account after I restart Firefox following download and installation of the Sync software. This is not happening - so how do I proceed? Cheers

Andy Waters

Asked by andywaters 9 years ago

Last reply by TonyE 9 years ago

  • Archived

sync does not appear in options window

downloaded Firefoxsetup.3.6.10 from Mozilla Firefox Sync webpage. Twice Installed > restart Firefox > opens as normal NO other message. Sync is NOT in "options" win… (read more)

downloaded Firefoxsetup.3.6.10 from Mozilla Firefox Sync webpage. Twice Installed > restart Firefox > opens as normal NO other message. Sync is NOT in "options" window. Windows XP SP3 up to date. Was 3.6.10 before instal. How do I instal Sync?

Asked by doggus 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

What does it mean to synchronize "Preferences"?

I don't want to sync everything at this time. As a user of Xmarks, I only synchronized bookmarks. I have not been able to find out what gets synchronized if "Preference… (read more)

I don't want to sync everything at this time. As a user of Xmarks, I only synchronized bookmarks. I have not been able to find out what gets synchronized if "Preferences" is checked.

Asked by ragollhofer 9 years ago

Last reply by TonyE 9 years ago

  • Archived

can't find my secret phrase

I have been trying to setup Firefox Sync but have made a mess of it. I don't remember setting a "secret phrase" but it thinks I did and I don't have a clue what is was. I… (read more)

I have been trying to setup Firefox Sync but have made a mess of it. I don't remember setting a "secret phrase" but it thinks I did and I don't have a clue what is was. I want to do my initial sync and set up a second computer but can't logon to the Sync server. I tried an uninstall/reinstall but when I tried to start over, it wouldn't let me use my origianl account name. Can't I delete the original account/data and start over? What should I do? Help, please.

Asked by weybrew 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

current version downloaded today, latest version firefox 3.6.10. win7 ultimate desktop, win7 starter netbook. tried changing password. no username to try lower case. tried disabling other plugins. is there anything else i can try? thanks

circle in bottom right of window circles for maybe 10seconds, but nothing changes. sync could tell when i have changed the password on one computer but not the other, s… (read more)

circle in bottom right of window circles for maybe 10seconds, but nothing changes. sync could tell when i have changed the password on one computer but not the other, so obvious communication. very few bookmarks and history - fresh installs

i note that others are having problems with this version.  this is the first version i have used. 

thanks john ps, any other info needed, please ask

Asked by john2929 9 years ago

Last reply by Michael Verdi 9 years ago

  • Archived

Can I recover my Sync Key?

I have accidently deleted all my data for Firefox 3 when I uninstalled the Beta 4. I thought I would be able to get Sync to restore all the data, but it requires a Sync K… (read more)

I have accidently deleted all my data for Firefox 3 when I uninstalled the Beta 4. I thought I would be able to get Sync to restore all the data, but it requires a Sync Key that I have no access to and cannot remember. Is there anything I can do to either A. recover my data or B. Somehow recover my Sync Key?

Asked by herron355 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

secret phrase

I'm using Firefox version 3.6.10. Upon installation (repeatedly installed and uninstalled), I never received any prompts to create a secret phrase. I then select Tools/… (read more)

I'm using Firefox version 3.6.10. Upon installation (repeatedly installed and uninstalled), I never received any prompts to create a secret phrase. I then select Tools/Sync/Preferences to manage the Firefox Sync Account. I select Manage Account and I see View Quota, Change Password, My Sync Key, Reset Sync and Stop Using This Account. There is no option to edit or create a secret phrase. Please help! I don't know where else to look or what else to do. Thanks!!

Asked by mann.1103 9 years ago

Last reply by Michael Verdi 9 years ago