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  • Archived

Silverlight has stopped working in Firefox 12.0 but works fine in Safari. Have uninstalled and reinstalled but this didn't fix it.

Silverlight has stopped working in Firefox 12.0 but works fine in Safari. Have uninstalled and reinstalled but this didn't fix it. I also tried the font fix with Arial an… (read more)

Silverlight has stopped working in Firefox 12.0 but works fine in Safari. Have uninstalled and reinstalled but this didn't fix it. I also tried the font fix with Arial and Verdana but this didn't fix either.

Would appreciate any help.

Asked by JRK67 8 years ago

Last reply by David Tenser 8 years ago

  • Archived

Java plugin is not working properly

I have FF 16.0.1 and Java plugin 7 u 9, this is not the java with security problems... http://web.psjaisd.us/auston.cron/ABCronPortal/GeoGebraMenu/Investigating%20Parent%… (read more)

I have FF 16.0.1 and Java plugin 7 u 9, this is not the java with security problems... http://web.psjaisd.us/auston.cron/ABCronPortal/GeoGebraMenu/Investigating%20Parent%20FunctionsUsing%20GeoGebraGeoGebra%20is%20graphing.htm loads very slowly or not at all, including the majority of the links on the page...this is a menu to multiple Java applets in GeoGebra. This page has a preload link which causes a problem. All links are java applets which until your security issues on Java were implements worked flawlessly and better than any other browser service...

You are forcing me to us IE, which I despise!

I cannot copy from crashing page...

Asked by ABC 7 years ago

Last reply by Marco Lopes 7 years ago

  • Archived

Why is firefox hooked to chrome update?

I was running boost and noticed this: http://i.imgur.com/PhcF7Z8.png Why is firefox altering chrome files? Is firefox unsafe for my PC, should I remove it? … (read more)

I was running boost and noticed this: http://i.imgur.com/PhcF7Z8.png

Why is firefox altering chrome files? Is firefox unsafe for my PC, should I remove it?

Asked by acustic 6 years ago

Last reply by philipp 6 years ago

  • Archived

Some videos on YouTube are not working

Vevo or any other official music videos are not playing in Firefox. After loading for 10 seconds, I am getting "An Error occurred" error. I don't have this problem with o… (read more)

Vevo or any other official music videos are not playing in Firefox. After loading for 10 seconds, I am getting "An Error occurred" error. I don't have this problem with other videos. This problem occurred yesterday, although I didn't do any system changes or software updates during the day. In Internet Explorer 11 which using HTML5 Player by default, those videos are starting to play but only after 10 seconds load and not immediately like other videos. When forcing HTML5 Player in Firefox those videos are starting to play after 10 seconds load like in IE but HTML5 Player is very instable in Firefox. Software wise everything is up to date and I already reinstalled both Firefox and IE but the problem is still there. Even System Restore didn't help. Net research also didn't bring any solutions.

Asked by United123 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox crashes with error msg: plug-in container exe has encountered a problem and needs to close. Mod name: Mozallac.dl

Firefox crashes with error messages: plug-in container exe has encountered a problem and needs to close. Details: Mod User 32.0.3.5379 Mod Name: mozallac.dl Why does th… (read more)

Firefox crashes with error messages: plug-in container exe has encountered a problem and needs to close. Details: Mod User 32.0.3.5379 Mod Name: mozallac.dl

Why does this constantly occur?

Asked by SouthSantee 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

Firefox crashes really often last few weeks. Most of the time it is related to the flash player. since I use the latest version of flash player I dont have the same probl… (read more)

Firefox crashes really often last few weeks. Most of the time it is related to the flash player. since I use the latest version of flash player I dont have the same problem on other browsers such as Chrome, Internet Explorer.

My crash id is: bp-03535531-e457-44e1-bf4d-6cdef2141021

Thanks for your help.

Asked by tooprock 5 years ago

Last reply by guigs 5 years ago

  • Archived

How do I install MSVCR110.dll which is missing from my computer according to an error message while trying to install Abobe Flash Player?

Error Message reads: install_flashplayer15x32_mssd_aaa_aih.exe - System Error X The program can't start because MSVCR110.dll is missing from your computer. Try reinst… (read more)

Error Message reads: install_flashplayer15x32_mssd_aaa_aih.exe - System Error

X The program can't start because MSVCR110.dll is missing from

   your computer. Try reinstalling the program to fix this problem.

This error message will not close nor delete through the Task Manager. The computer must be restarted.

Asked by catcitycat 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

silverlight has installed, but does not show up anymore in list of plug-ins

an application asks for silverlight to be installed: it is installed but the application can now only run when i forst ininstall silverlight, then install again. trying t… (read more)

an application asks for silverlight to be installed: it is installed but the application can now only run when i forst ininstall silverlight, then install again. trying to "remeber to allow this application to run silverlight" does';nt fix the problme, probably because i use private mode.

thanks for your help.

Asked by psaumis 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Why does the Adobe Flash Player pop up keep on appearing when using the browser. It never used to before the upgrade to the latest version.

Since updating to the latest version of Firefox the Adobe Flash player pop up continually pops up whether the page needs flash player or not. It even shows for a text pa… (read more)

Since updating to the latest version of Firefox the Adobe Flash player pop up continually pops up whether the page needs flash player or not. It even shows for a text page.

It is very annoying

Asked by radhaz1 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox won't play sounds

I have been using Firefox for years. All of my utilities are set up around it (e.g. Zotero; Last Pass). I do not know what happened (nor did I change any settings conci… (read more)

I have been using Firefox for years. All of my utilities are set up around it (e.g. Zotero; Last Pass). I do not know what happened (nor did I change any settings conciously) but Firefox will no longer play sounds. The problem is with Firefox -- all other utilities (including Chrome and IE) play sounds. I tried all of the tricks from the support list (e.g. clearing cache and disabling plug ins). I tried resetting Firefox and I even have uninstalled and reinstalled -- no joy. Any help that you can offer most welcom!

Asked by PaulRosenzweig 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

once again after a years of working, videos are freezing again after update

A year ago, I had a video freezing problem. disabling hardware accelorator appeared to work, but doesn't work now for same exact problem. tried other solutions that… (read more)

A year ago, I had a video freezing problem. disabling hardware accelorator appeared to work, but doesn't work now for same exact problem. tried other solutions that were suggested a yer ago. Nothing work. It appeared that the video problem fixed itself. This is very fustrating that this is happening again and makes me believe that firefox never solved the initial problem after a year

Asked by shutterclicker 5 years ago

Last reply by alan_r 5 years ago

  • Archived

How to disable site advisor can't install F Secure Security

F Secure Security will not install because Site Adviser is present - I have not installed McAfee Site Adviser but apparently it is a hidden extension / plug in of waterfo… (read more)

F Secure Security will not install because Site Adviser is present - I have not installed McAfee Site Adviser but apparently it is a hidden extension / plug in of waterfox / firefox. need to remove this or will have to remove firefox

Asked by JohnPreece 5 years ago

Last reply by theshine 5 years ago

  • Archived

why does adobe flash player not install?

I tried to reinstall adobe flash player and, the installer popped up, but there was no action. I had to restart my pc to get rid of the installer window because, it woul… (read more)

I tried to reinstall adobe flash player and, the installer popped up, but there was no action. I had to restart my pc to get rid of the installer window because, it would not close. I tried installing the plug in numerous times, without success. what else can I do.

Asked by dperk 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How can I re-install FF without any imports from other browsers?

I initially installed FireFox because supposedly it allows me to run Sky Go which sadly Chrome no longer does. When I did so, I thought it would be wise to allow it to i… (read more)

I initially installed FireFox because supposedly it allows me to run Sky Go which sadly Chrome no longer does. When I did so, I thought it would be wise to allow it to import my bookmarks etc. However, since I was not able to run Sky Go, they suggested that I unistall FireFox and reinstall it without any imports, this I have now tried twice without success to do; hence this question. All help gratefully received and greatly appreciated.

Asked by PegsPendorf 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Is someone able to analyize my crash report please?

I hope to get some direction with FF crashes, I am getting between 10 & 20 crashes per month. Just recently it's gone crazy. I never get any response from crash repor… (read more)

I hope to get some direction with FF crashes, I am getting between 10 & 20 crashes per month. Just recently it's gone crazy. I never get any response from crash reports submitted???

bp-6e46c5a8-f70b-4e32-8f0a-9d6522141018 18/10/2014 12:08 PM bp-b19134b9-055f-4f25-8548-49da62141018 18/10/2014 11:40 AM bp-2ef9e16b-be87-449c-a39c-fef8d2141018 18/10/2014 11:40 AM bp-034d80c1-e7b8-4472-b26a-c9f182141018 18/10/2014 11:39 AM bp-12ac489c-5ccc-45bc-a9ac-cd3022141018 18/10/2014 11:39 AM bp-c53df39e-cdb7-447a-91dc-89d722141017 17/10/2014 11:20 PM bp-a0088fbe-7e34-4bbb-b5ca-f30d92141017 17/10/2014 3:33 PM bp-df8418b5-9a6b-45e1-bff7-25c062141017 17/10/2014 3:33 PM bp-20d1eb01-6a73-4283-8d80-9b4512141017 17/10/2014 3:33 PM bp-203b11de-1416-47f3-858a-b6bab2141017 17/10/2014 3:30 PM bp-0d77d172-83f5-4ec9-bafd-fa7b52141017 17/10/2014 3:29 PM bp-3b0f77e9-cd40-4d38-9505-3060d2141017 17/10/2014 3:29 PM bp-a4400389-89a2-4bb3-85d4-499942141016 17/10/2014 8:58 AM bp-9fb49d91-4fda-4927-a838-718d82141016 17/10/2014 8:38 AM 150b8cb7-66ac-4dc7-8f5f-50b3530e3a85 10/10/2014 7:56 PM bp-cd3ee511-eec1-424f-b921-8bbae2141006 6/10/2014 6:25 PM bp-bad65a64-18af-4d3a-825f-07a202140927

Asked by Dills58 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox seems to have a problem with Microsoft Silverlight and mapping software such as Xpedition.

When I try to use Xpedition of the UK Ordance Survey mapping sites I get a message saying that the Microsoft Silverlight account is invalid and saying I should sign up fo… (read more)

When I try to use Xpedition of the UK Ordance Survey mapping sites I get a message saying that the Microsoft Silverlight account is invalid and saying I should sign up for a devleloper account. Both sites work fine in Chrome.

Asked by Steve38 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox tells me i need to update flash player but it wont

i have tried over and over to update my flashplayer but it wont update,i have goe to the adobe site and downloaded it several times but it still says im not up to date. … (read more)

i have tried over and over to update my flashplayer but it wont update,i have goe to the adobe site and downloaded it several times but it still says im not up to date. im on linux cinnamon mint 17

Asked by TCSoccer21 5 years ago

Last reply by cor-el 5 years ago