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Why is the sound file present and playable in browser?

I updated a sound file on a web server I have access to. When I reloaded a page with a player to play that file, the old sound file still is the one presented by the … (read more)

I updated a sound file on a web server I have access to. When I reloaded a page with a player to play that file, the old sound file still is the one presented by the browser.

Go into Preferences, Privacy, manage data, select the domain involved, delete all the data. Reload the page again. Old sound file still is the one presented by the browser.

Reload again, this time using CMD-R, the hard reload key combo for MacOS. Old sound file still is the one presented by the browser.

Delete sound file from webserver, CMD-R. Old sound file still is the one presented by the browser.

Click play button. Old sound file plays.

Right click on sound control, select Save Audio As... Saving file to my computer appears to happen. However, the file saved is only 281 bytes. When I try playing it, audio player yells at me and says that is not a sound file.

Reload the page in another browser, it reports sound file missing.

Sound from old file still plays in FireFox.

First, I went into settings and deleted the data for the domain where this sound comes from.

Reloaded the page,

All I really want is to get firefox to play the new sound file, but its belief in the old file won't let it see the new one. Firefox has stashed the old sound file somewhere on my system and it keeps insisting that is the file I should have.

Well, there is one other thing I want. I would like acknowledgement that this is a bitchable situation. I hate it that tech world always says every problem is my fault. Maybe if the techworld would stop blaming users for problems they might start figuring out how to handle the news they filter more honestly as well.

Asked by Carla Rogers 2 years ago

Answered by cor-el 2 years ago

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Google drive files not downloading in Firefox Browser

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files … (read more)

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files using Firefox, but it doesn't work when using GDrive. I know it's an issue with Firefox because I've tried downloading the GDrive files using Safari and it's fine.

What happens is I'll click download and then there is no prompt that asks me if I'd like to download the file.

I also looked at this thread and followed the troubleshooting measures (including clearing the browser cache and starting Firefox in Safe Mode), but it did not solve the problem: [https://support.mozilla.org/en-US/que.../1157677]

I've also tried un-installing/re-installing Firefox. And I have my adblocker disabled for Google Drive.

Any suggestions for how to resolve the problem?

Asked by averagehuman 2 years ago

Answered by averagehuman 2 years ago

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Exporting specific bookmarks

Can I export only specified bookmarks, or a specific bookmark folder, or is it all or nothing? If I export the whole thing to a .json file or to an HTML file, can I then… (read more)

Can I export only specified bookmarks, or a specific bookmark folder, or is it all or nothing? If I export the whole thing to a .json file or to an HTML file, can I then import only selected bookmarks. (I want to copy a bookmark folder from one Mac to another. Different OS versions, same Firefox versions.)

Thanks, Wimsey

Asked by Wimsey 1 year ago

Answered by cor-el 1 year ago

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Keyword bookmark with special chars removed in Firefox81? How to Make it work again?

I always used keyword bookmark, but in Firefox 81+ if my query parameter (%s) contains special chars (like ?) it doesn't work anymore. What have changed? How can I make i… (read more)

I always used keyword bookmark, but in Firefox 81+ if my query parameter (%s) contains special chars (like ?) it doesn't work anymore.

What have changed? How can I make it work again?

Asked by Ricardo Martins 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Unable to connect to my webmail, but works with Safari

Dear all, When trying to connect to https://webmail.chu-rennes.fr/ using Firefox 81.0 under OS Catalina 10.15.5 I receive the following message: 'The requested URL was re… (read more)

Dear all,

When trying to connect to https://webmail.chu-rennes.fr/ using Firefox 81.0 under OS Catalina 10.15.5 I receive the following message:

'The requested URL was rejected. Please consult with your administrator.

Your support ID is: 6577542328905707819'

I do not have the problem by moving to Safari, though.

Any insight from anyone?

Thanks a lot in advance

Best

Pierre-Yves

Asked by pierreyves.jonin 1 year ago

Answered by FredMcD 1 year ago

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File Extensions

When I am on a website and I click on a document, Firefox wants to open it with the wrong program. For instance, I click on a Powerpoint and it opens with Pearson's Test… (read more)

When I am on a website and I click on a document, Firefox wants to open it with the wrong program. For instance, I click on a Powerpoint and it opens with Pearson's Test Gen.

Asked by njvanpelt 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox Lockwise

I have a question about Lockwise and the integration of Monitor. It is claimed that since version 76, Firefox alerts for vulnerable passwords and breaches. In this arti… (read more)

I have a question about Lockwise and the integration of Monitor.

It is claimed that since version 76, Firefox alerts for vulnerable passwords and breaches.

In this article it is explained that Lockwise scans the stored passwords and warns if one of the passwords is identical to one leaked online as well as that it shows breach alerts for sites that have experienced security breaches.

I have Firefox 79, but I don't seem to get either behavior. I can see breaches for my email addresses in Monitor (where I had to manually add the email addresses). But I don't see anything in Lockwise. See the image below, for example. I created a password "abcde" for the website and nowhere does firefox tell me it's "vulnerable" or that it's been exposed elsewhere (it should at least say it's a terribly bad password).

I entered the "abcde" password in the Bitwarden plugin and it tells me (unsurprisingly) the password has been exposed "46564 times in data breaches".

This brings me to a second question: If Lockwise is unable to automatically show a warning if a password has been exposed/is vulnerable, is there an easy way to check that manually (and securely)? Bitwarden has the checkmark button right next to the password, which allows me to quickly check if a password has been exposed. Any way to replicate this in Lockwise? (To be honest, I would prefer the way it is supposed to work in Lockwise with a banner been shown automatically, instead of manually having to click, but it doesn't seem to work.)

Asked by Jan 2 years ago

Answered by spelled.with.k 2 years ago

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Adobe Flash plugin not working properly after latest update?

Hello, since updating Firefox on 9/25/20, the Adobe Flash Plugin is not working properly. Unfortunately, I need to complete some work activities on a site that uses Flash… (read more)

Hello, since updating Firefox on 9/25/20, the Adobe Flash Plugin is not working properly. Unfortunately, I need to complete some work activities on a site that uses Flash. When I load one of these activities, I see the upper left corner of an image -- the entire thing does not load correctly. I realized that the same thing was happening on the Adobe Flash update page. While Flash is in fact running, it is showing images that are out of proportion (not running correctly).

Any help with this would be much appreciated!

Asked by aef318 1 year ago

Answered by philipp 1 year ago

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Firefox Update 81: Latest Flash Player does not work

After Updating Firefox Version 81 the Picture is magnified and I can’t see the whole picture. Also I can’t write something in the Login-Field. In Version 80 it worked wi… (read more)

After Updating Firefox Version 81 the Picture is magnified and I can’t see the whole picture. Also I can’t write something in the Login-Field. In Version 80 it worked without problem with the latest flash player Version. It seems, that in Firefox Update there’s a bug. Zooming the side doesn’t help. Pluging ist activated. Working on Mac Mojave. Has anyone an idea what‘s wrong?

Asked by vorstufe 2 years ago

Answered by philipp 1 year ago

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Flash Player zoomed in and can't adjust

Every time I try and use a flash player be it http://mirrors.arcadecontrols.com/Move360/Launch.htm or others when I click on the flash player logo it gives me a zoomed … (read more)

Every time I try and use a flash player be it http://mirrors.arcadecontrols.com/Move360/Launch.htm

or others when I click on the flash player logo it gives me a zoomed in screen on the flash player section. I can't adjust the size or the settings of flashplayer. This is only happening in Firefox. I have clear cookies and history. I have shutdown my system. I have made sure both firefox and adobe were up to date. What am I doing wrong?

Asked by darkfox3 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Is there any way to hide site status indications?

So Firefox shows site status indications in the lower left corner. I don't know the technical term, since it's not just the one site I've allowed to send notifications. O… (read more)

So Firefox shows site status indications in the lower left corner. I don't know the technical term, since it's not just the one site I've allowed to send notifications. On some pages, these contrast with the background. So these flash as the page loads, and they can flash again if the page tries to load something new every 30 seconds. I am photosensitive and flashing can hurt and I want to either block this or find some way to reduce the contrast, such as showing this in a continuous bottom panel.

Is there any way to block this? And what are they supposed to be called?

Asked by MarjaE 1 year ago

Answered by cor-el 1 year ago

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remove google, Bing, eBay, & etc add on

How may I remove a group of Add On from google, Bing, eBay, & etc add on. They show up when I do Troubleshooting Information and I see no way to remove them. Are the … (read more)

How may I remove a group of Add On from google, Bing, eBay, & etc add on. They show up when I do Troubleshooting Information and I see no way to remove them.

Are the needed? I do not use Google, Bing, eBay normally.

Asked by Taz-D 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Flickr not loading

Hi, When I try to reach Flickr it does not fully load the site but just the top of the Flickr home page, The blue line under the black Flickr heading keeps going across t… (read more)

Hi, When I try to reach Flickr it does not fully load the site but just the top of the Flickr home page, The blue line under the black Flickr heading keeps going across the screen. This has happened for some months now with different issues of Firefox and different Mac OS releases. Currently I am on Firefox 81 and Mojave. I have had to solve the problem by using Safari but I would prefer to use firefox. Any help greatky appreciated. Many thanks Ben Screen grab attached

Asked by ben.miflin 1 year ago

Answered by FredMcD 1 year ago

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Firefox crashes, search engine changes after that

Hello! I have the following issue - At some point firefox crashes and the default search engine is changed to "Browser Default" yahoo search engine "https://uk.search.ya… (read more)

Hello! I have the following issue - At some point firefox crashes and the default search engine is changed to "Browser Default" yahoo search engine "https://uk.search.yahoo.com/".

Firefox 80.0 (64 bit), OSx - Catalina I guess this is some malware so I disabled/remove all extensions and add ons, but it does not help. This must be some 3rd party app. Any suggestions how can I trace it down?

Asked by kamen1 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Locate folder a bookmark is in

I went to "Show All Bookmarks" and searched for a bookmark. I want to know what folder I put the bookmark in. I can't figure out how to do so. Someone answered this quest… (read more)

I went to "Show All Bookmarks" and searched for a bookmark. I want to know what folder I put the bookmark in. I can't figure out how to do so.

Someone answered this question before:

https://support.mozilla.org/en-US/questions/1274811

"You can open this bookmark in a tab, possible in "Work Offline mode". If you click the highlighted star on the location bar then you can check via the Folder line where in the folder tree this bookmark is located (second down arrow and use the scroll bar)."

How do I get into "Work Offline mode"? Also, why is this so difficult?

Asked by KT 1 year ago

Answered by cor-el 1 year ago

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Sudden Failure to Access Twitter

Out of the blue today, I cannot access the Twitter platform from my Firefox browser. Each time I try, I get a window with this message: "Oops. The site at https://twitt… (read more)

Out of the blue today, I cannot access the Twitter platform from my Firefox browser. Each time I try, I get a window with this message:

"Oops.

The site at https://twitter.com/ has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the data transmission was detected.

   Please contact the website owners to inform them of this problem."

Firefox is my usual browser, and I've never had this problem before. I tried on Safari, and there was no problem accessing Twitter. Also, no problem on my iPhone 8 Plus.

I'm on a MacBook Pro laptop.

Thanks!

Asked by TCG - RJM 1 year ago

Answered by lolrepeatlol 1 year ago