Firefox Support Forum

Dear firefox people,

basically the sound on websites like youtube - yes it works. The problem started on translate.google.com where when i click to play sound, i see that the file is downloading, but there is no voice. The same for memrise.com.

Of course, i have tried to solve the problem with google help, so here is what I did: 1) cleared cache and cookies of browser 2) started firefox as "without extension" 3) udated java & flashplayer 4) downloaded and installed Quciktime player 5) removed firefox and intalled firefox beta 6) check the problem on internet explorer & Microsoft Edge - also can not here the sound 7) disabled antivirus (Avast) 8) I won't install chrome

I do have Windows 10, and my Laptop model is Asus N551. And yes, on Windows 7 the sound was playing. I have the latest windows update.

One more thing - when I turned: media.directshow.enabled - to false, then translate.google.com started to work, but still memrise.com didn't (I have got a message that from Quicktime that file is corrupted), so it's not a solution for me (but could help you, dear support).

I also have a problem with .mp4 files in HTML5 (f.e. vine.co doesn't work).

I attach the pictrue of all activated plugins.

Many solutions have been posted, but they are relevant to Windows machines, not Macs. Macs have a fixed menu bar that is shared by multiple applications. Thus, the absence of the menu bar becomes a problem that, for me, extends far beyond Firefox.

These cross-platform differences mean that questions reported as "solved" by others (presumably Windows users) - remain unsolved for me. Here is one example: I cannot "choose" the menu bar among various toolbar options, because there is no such option available.

Firefox is my browser of choice, and I do not want to stop using it.

Thanks in advance for your help!

Sara

Firefox keeps opening https://c1.microsoft.com/c.gif?DI=4050&did=1&t= in a new tab when i'm connected

after downloading firefox sign packages from Mozilla web site. i'm using this link to SIGN extensions.

https://developer.mozilla.org/en-US/docs/Signing_a_XPI

after set path i'm trying to use this command:

certutil -N -d .

to create a test certificate, but i get this error:

C:\Firefoxdevelopment>certutil -N -d . CertUtil: Unknown arg: -N

CertUtil -? -- Display a verb list (command list CertUtil -dump -? -- Display help text for the "dump" CertUtil -v -? -- Display all help text for all ver

after that i'm try to use below code:

signtool -G myTestCert -d . -p"password"

i get alert error dialog

Mega.nz has an add-on that is verified and firefox does not want to install it because it is not verified!

What to do to get that Mega add-on?

Question field says it all. The firefox/mozilla programming error(!) may have been introduced already in an earlier "b" version (I do NOT update the same sw every couple of days!), but I notice that with b6. I HAVE changed options - settings countless times, tried larger, tried different fonts, different colors, NO improvement! ALL texts in the browser (incl the URL!) look grey, small, blurred. A nightmare for the eyes! Will need a doctor. Who will pay the bills for my ruined eyes? You? Kindly, LEAVE THINGS THAT WORK WELL. Why do you always have to get your fingers into things that work well and you ruin them? Makes no sense, right? So kindly stop that.

• • And please fix the font clarity back to what it was before this update. Thanks **

I have been bookmarking website for quite some time. I went to pull up a page earlier today and all my new bookmarks are GONE!!!!! I have something called Pocket on my toolbar. I was able to save a few pages there but I need my Bookmarks that I have saved recently. They are no where to be found.

my password wouldn't work to sign in to firefox. so I asked for a reset e-mail, got this message instead: "Account activity notice A device began syncing with the devices connected to your Firefox Account."

What to do? Also, after reinstalling, I set yahoo.com as my home page. what comes up is e-pub reader, WHICH I DO NOT WANT

i installed your browser put in my home page and this page keeps popping up instead http://search.myspeedtestxp.com/?uid=1d87a432-0180-4ed2-9202-453ada6e62d5&uc=20150915&ap=pythondirect&source=pd_gd_www.thetechart.com_speedtest_us,gd-us-300x250-87330564638&page=homepage&implementation_id=Speedtest_xp_0.0.4

i have tried to block it change my home page uninstall and reinstall you product put this keeps coming back when i install your product. and only in mozilla, i have other browsers but liked yours the most until this started to happen what can i do to stop this page from coming up everytime i open the browser.

thanks for your help

Hello, I have problems to login into the Firefox-Sync process. After the last update I have a yellow line at the bottom of the browser window that states that there is a sync problem and that the password would be invalid. After pressing the buttom "Preferences" I can go to the preferences panel, but after clicking the "login" button, I only get an empty page (see attached figure, where I have collected the three screenshots of this process). My system is a Mac with OSX 10.9.5, Firefox is 41.0, I tested with running but disabled Noscript plugin. Any idea how I can reactive the login? BTW: the login data have not changed. I can still login on the sync-sebsite at https://accounts.firefox.com Thanks! Norbert

When I click on the + to open a new tab, I would like it to go to my homepage, https://startpage.com/eng/ and not to New Tab or a blank white page with the icon in the upper right corner. I've tried going to about:config and changing the value to anything related to New Tab with no success. Sorry, I really do not like the New Tab feature. Help is appreciated. Thank you. Mort

Just refreshed and now have the latest "tab" format in place... but I don't like it!

I get the whole "tile" concept, but can I please turn back to opening a NewTab directly to about:home? I'm a shortcut junkie, and having to open a new tab, then select a tile is going to be a pain.

And before you ask, YES, I have previously made the about:config changes manually, and YES, I did verify that it still shows the value for newtab = about:home.

Help!

I HAVE BEEN USING FIREFOX ON MY WINDOWS 7 LAPTOP. YESTERDAY I UPDATED FIREFOX AS PROMPTED. MY NEW TABS WERE PREVIOUSLY SET UP TO OPEN AT MY HOMEPAGE, I DID THIS BY FOLLOWING FIREFOX INSTRUCTIONS ONLINE. WHEN I WENT TO RE DO THIS THE INSTRUCTIONS IN ABOUT:CONFIG WERE STILL SHOWING. SO I RESET FIREFOX. I WENT BACK INTO ABOUT:CONFIG TYPED BROWSER.NEWTAB.URL (I THINK THAT WAS WHAT IT SAID, I DID COPY AND PASTE) AND HIT ENTER AS PER INSTRUCTIONS BUT NOTHING HAPPENS. NO BOX SHOWS UP TO MODIFY AS BEFORE. ANYBODY ANY IDEAS. THANKS

Trying to lock some setting in Firefox 41.0, this needs to be deployed to approx 100 machines I have a Local-settings.js file in Default\Pref folder that has the following: pref("general.config.filename", "mozilla.cfg");

And the corresponding mozilla.cfg file in the Mozilla Firefox folder (with firefox.exe) has the following entries: // lockPref("network.automatic-ntlm-auth.trusted-uris","http://support.seddons.co.uk"); lockPref("network.proxy.autoconfig_url","http://spsukman01.sedsol.net/seddons.pac");

When I launch Firefox and go to about:config these entries have not been populated. I can manually update the entries in about:config and they do the job, but I need to do this for multiple machines, so if this is not the best method what is as I understand that the GPO route is unreliable. Many thanks BH

Adobe Flash Player gets to 28% install and says it loses internet connection. I try again and it immediately gives me the same message and it cancels the connection. There is nothing wrong with my internet connection! Any suggestions?