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Video not playing from certain sites

Yesterday firefox stopped showing video from certain sites. If I go to youtube and select a video everything works. However, if I go to something like foxnews or drudge… (read more)

Yesterday firefox stopped showing video from certain sites. If I go to youtube and select a video everything works. However, if I go to something like foxnews or drudge report and try to display one of their videos all I get is audio - no video. I have downloaded the latest version of Shockwave Flash and that didn't help. I also downloaded a new copy of firefox and that didn't help. Sometimes I get the message that Shockwave script has stopped working and asked to suspend it or continue it. If I continue it I still don't get any video but Firefox crashes and I have to use the Task Manager to terminate the program. Program worked on Friday and the suddenly stopped working on Saturday.

Andy Cruce

Asked by andycruce 5 years ago

Last reply by jscher2000 5 years ago

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Firefox works very slow on ThinkPad w510

Hi I am seeing a problem with my Firefox on my ThinkPad W510 laptop. While Chrome is working ok Firefox is working very slow and with a lot of lags (stopping, becoming un… (read more)

Hi

I am seeing a problem with my Firefox on my ThinkPad W510 laptop.

While Chrome is working ok Firefox is working very slow and with a lot of lags (stopping, becoming unresponsive, with some tab opened navigation is almost impossible.

Tryed to delete profile, creae new user in system so everything will be fresh ...

I have done health report and this is the link - http://people.mozilla.org/~bgirard/cleopatra/#report=618cd0a96df2681ab64c4394831bfaa5e779262f&selection=0,1,2,3

Regards, Areg

Asked by vrtareg 5 years ago

Last reply by guigs 5 years ago

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Unable to hear the other person's audio from WebRTC but they can hear me.

I was trying Firefox Hello. I sent the link to my friend via IM client and he joined the conversation. He was able to hear my voice but I wasn't able to hear his voice. T… (read more)

I was trying Firefox Hello. I sent the link to my friend via IM client and he joined the conversation. He was able to hear my voice but I wasn't able to hear his voice. To confirm that the problem was not on his side, I tried it with my few other friends but to no avail. What could be the reason behind this?

I've completely tested my headphones they're all working fine. I've tried other browsers too. But the same problem. Any suggested fixes?

Asked by Ravika 5 years ago

Last reply by Standard8 5 years ago

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firefox loads many sessions of command.exe*32 when waiting

When I leave my computer, I leave Firefox waiting on NY Times website (have tried others), and when I come back after a while, the program is slow and jerky.... looking a… (read more)

When I leave my computer, I leave Firefox waiting on NY Times website (have tried others), and when I come back after a while, the program is slow and jerky.... looking at Task Manager, I see that many different copies of command.exe*32 have been loaded in the background and are slowing me down... how do I stop this?

Asked by jtr32533 5 years ago

Last reply by FredMcD 5 years ago

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I can't sign in although I just verified my account through my email now Firefox says my password is wrong and Outlook is not receiving the reset email

I just downloaded Firefox and was very careful picking a password I can remember. I verified the account using my Outlook email. However when I attempted to browse more … (read more)

I just downloaded Firefox and was very careful picking a password I can remember. I verified the account using my Outlook email. However when I attempted to browse more themes following the link on the Firefox customize page it required I sign in again. But the password was rejected so I attempted to get it reset but email did not go through. I tried again, same thing Outlook only has the verification email from Firefox although it's been over a half an hour. I has no idea what's wrong, my Outlook email has never taken long to receive an email. I also don't understand how the written down and carefully put in password is rejected. What should I do? I can't delete Firefox and start over because I can't sign in although I never signed out. Thank you.

Asked by lcm2 5 years ago

Answered by the-edmeister 5 years ago

  • Solved
  • Archived

How can I get Plugin-container through my firewall after I x'd out of the message?

When my computer asked if I wanted to allow Plugin-container for Firefox through my firewall, I x'd out of it accidentally. How can I get it through my firewall now? … (read more)

When my computer asked if I wanted to allow Plugin-container for Firefox through my firewall, I x'd out of it accidentally. How can I get it through my firewall now?

Asked by Extratic 5 years ago

Answered by jscher2000 5 years ago

  • Solved
  • Archived

Firefox crashes

Since yesterday, my browser has been running so slow and saying - 'not responding' - when I have more than 4 browser windows open, that I keep having to restart it. I've … (read more)

Since yesterday, my browser has been running so slow and saying - 'not responding' - when I have more than 4 browser windows open, that I keep having to restart it. I've never had this problem before - I can usually have about 10 browser windows open and active, and see no serious drop in performance. The problem was worst when I had gmail open - the browser hated it. But that wasn't the only time it has stopped working - I was using BBC6 music a couple of minutes ago, and that kept on crackling in and out before the browser had to be restarted - again.

Can you suggest any fixes?

Asked by wordbird 5 years ago

Answered by jscher2000 5 years ago

  • Archived

Open link in new tab for Firefox 38.05 not working.

Open link in new tab for Firefox 38.05 not working, on an open page unable to "Open link in new tab" For example click here for more information. I can not open that link… (read more)

Open link in new tab for Firefox 38.05 not working, on an open page unable to "Open link in new tab" For example click here for more information. I can not open that link up in a new tab.

Asked by Robert1066 5 years ago

Last reply by cor-el 5 years ago

  • Archived

how do I reduce the depth of my navigation bar in firefox 38.0.5 - I want to delete the blank grey line under the address bar

I like to keep the navigation bar as small as possible on my screen so I increase my browsing space, one of the lines has only one button "save to pocket" it's a function… (read more)

I like to keep the navigation bar as small as possible on my screen so I increase my browsing space, one of the lines has only one button "save to pocket" it's a function I don't use so I've removed it but the empty line remains. How can I remove the empty grey line?

Asked by Guyski 5 years ago

Last reply by Scribe 5 years ago

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After signing into websites, and making sure "keep me signed in" is checked, the websites are regularly logging me out automatically, please help.

The question pretty much states the problem. I have to continually log back in to websites because they are logging me out on a regular basis. I have no idea why this i… (read more)

The question pretty much states the problem. I have to continually log back in to websites because they are logging me out on a regular basis. I have no idea why this is happening all of a sudden.

Asked by wpr1106 5 years ago

Last reply by cor-el 5 years ago

  • Solved
  • Archived

Book Mark toolbar doesn't show bookmarks

I had my firefox display my bookmark bar under the url bar. Its set to show, but none of the bookmarks are showing up anymore. It's just an empty bar. Even in safe mode i… (read more)

I had my firefox display my bookmark bar under the url bar. Its set to show, but none of the bookmarks are showing up anymore. It's just an empty bar. Even in safe mode it's an empty bar. I used to have my frequently used url's on there, but they recently disappeared. Now I'm left with an empty bar with no use, and i was wondering if I could get it back. Below I have linked to the picture of what my status bar looks like. https://www.dropbox.com/s/609pci1oz4bwcal/Firefox%20bookmarks.PNG?dl=0 Any help would be appreciated

Asked by amskhan 5 years ago

Answered by jscher2000 5 years ago

  • Solved
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Specific https:/ page will not load after udate to 38.05

https://my.albertahealthservices.ca will not load after update to 38.05 on my desktop. I tried it on my laptop and it would load BUT after being undated to 38.05 it als… (read more)

https://my.albertahealthservices.ca will not load after update to 38.05 on my desktop.

I tried it on my laptop and it would load BUT after being undated to 38.05 it also failed to load this page.

Other secure pages (bank) load OK

Works OK in Chrome and IE

Error message: Secure Connection Failed

The connection to my.albertahealthservices.ca was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Thanks Brian

Asked by dumb_like 5 years ago

Answered by cor-el 5 years ago

  • Archived

firefox says adobe flash and acrobat are out of date, but they aren't. help?

I'm currently have Firefox 38.0.5, Adobe Flash 17.0.0.188, and Acrobat Reader 15.007.20033. Firefox says Reader and Flash are both out of date and I don't know how to fi… (read more)

I'm currently have Firefox 38.0.5, Adobe Flash 17.0.0.188, and Acrobat Reader 15.007.20033. Firefox says Reader and Flash are both out of date and I don't know how to fix it. I've tried restarting and reinstalling them and it didn't work. It also says Java deployment toolkit is out of date, I don't know what that is but I can't remove it,

Asked by wakkawakka 5 years ago

Last reply by cor-el 5 years ago

  • Archived

How can I change my classic view to an updated view?

When I first purchased my computer when I opened a new window there were pages I visited the most that would display so I could quickly go where I wanted. Now somehow I a… (read more)

When I first purchased my computer when I opened a new window there were pages I visited the most that would display so I could quickly go where I wanted. Now somehow I accidentally switched it to the old view and I do not know how to switch it back. Can you please help!! I really like and depended on the updated version.

Thank you.

Asked by levina2003 5 years ago

Last reply by jscher2000 5 years ago