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  • Archived

Trying to install 73.0 Beta 11 but keeps failing with "patch apply failed." I think this is a workstation permissions issue but I need more info...

I'm currently on 73.0b5 (64-bit) on Windows 10. I'm trying to use the "Update to 73.0 Beta 11" button from the "About" screen to update the browser. This normally works b… (read more)

I'm currently on 73.0b5 (64-bit) on Windows 10. I'm trying to use the "Update to 73.0 Beta 11" button from the "About" screen to update the browser. This normally works but today, it's having problems and I suspect it's due to our corporate policies being changed around.

I'm going to submit a request to our enterprise idiot to have this fixed in their whitelists, etc. but before I can do that, I need to know what kinds of permissions to request. What's responsible for the update process and what folders need to have which permissions for this to work?

Because right now, pressing the "Update to 73.0 Beta 11" button results in Firefox downloading the update but when it tries to install it, it fails with the "Update failed. Download the latest version" message in the "About" screen (when it was working last week without a single hitch).

According to my about:support details, I'm seeing the following:

- Update Folder: C:\ProgramData\Mozilla\updates\<Long String> - Application Binary: C:\Program Files\Firefox Developer Edition\firefox.exe - Profile Folder: C:\Users\<my username>\AppData\Roaming\Mozilla\Firefox\Profiles\<string>.dev-edition-default - Antivirus, Antispyware, and Firewall are all governed by McAfee Endpoint Security (which hasn't been an issue in the past).

I suspect that all of this is due to our enterprise guys modifying the permissions that our "elevated permissions" has... So once I have a better understanding of what things need which permissions, I'll be able to request that the elevated permissions be modified accordingly.

Any insight into this would be appreciated. It's a shame we don't have logs that clearly explain what folders or files lack whatever permissions to better understand bottlenecks like this. Maybe we do have that and I'm just not aware of it?

Asked by Wolf_22 2 years ago

Last reply by philipp 2 years ago

  • Archived

Import didn't work

Hi, after I received the 'Firefox appears to be slow' message for a couple of times in a row I decided to use the 'clean install' option that it (the browser) offers. I w… (read more)

Hi,

after I received the 'Firefox appears to be slow' message for a couple of times in a row I decided to use the 'clean install' option that it (the browser) offers. I was under the impression that you could choose what to clean and what to keep, but apparently I was wrong. I now have a clean install and all, but everything is reset - back to default.

I do have the old files on my desktop and tried to import them like mentioned here: https://support.mozilla.org/en-US/questions/1212433 But it didn't work at all. And to be honest ... I don't remember all of my passwords, which is what I truly need from my old files.

Asked by b.funk09 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Windows 7-to-10 -- how to keep bookmarks, saved passwords, and settings?

I'm finally moving to Windows 10 with a new computer. I want to keep my Firefox bookmarks, saved passwords, and (if possible) settings from my old Windows 7 computer. Aft… (read more)

I'm finally moving to Windows 10 with a new computer. I want to keep my Firefox bookmarks, saved passwords, and (if possible) settings from my old Windows 7 computer.

After installing Firefox on my new computer, do I need to do anything more than copy to the new (10) computer the final profile from my old (7) computer?

Asked by K in NC 2 years ago

Last reply by clarityjane 1 year ago

  • Archived

Updated to Firefox Ver 72.0.2 and all my FVD Speeddials are gone. Any way to recover? Is there a fix?

I'm finally figuring out that every time I do an update to Firefox, my FVD Speeddial Extension gets deleted. I didn't relate the two until now. I have been re-creating … (read more)

I'm finally figuring out that every time I do an update to Firefox, my FVD Speeddial Extension gets deleted. I didn't relate the two until now. I have been re-creating the tabs every time, but I had SO many this time that I'm crushed. I will be backing them up before updating next time, but can I recover them this time? Is there a fix for this? The EverSync backup does not have my latest version, I already checked.

Asked by bonemerrell 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Default Browser In FireFoxChrome and Edge

I use three web browsers which are FireFox, Google Chrome and Edge as I find each has it own merits above the others in some uses . I want each to use there own browser … (read more)

I use three web browsers which are FireFox, Google Chrome and Edge as I find each has it own merits above the others in some uses .

I want each to use there own browser which I can not find how to do as when one of them prompts me to makes theres the default it takes me to windows setting which will change the default for all three.

Is there a way of have a default search engine for each web browser as at the moment Chrome is set for all three

Cheers

Asked by royed70 1 year ago

Last reply by McCoy 1 year ago

  • Archived

OK to delete older versions of firefox?

My PC shows 8 versions of firefox installed, starting with v38.0.1(x86) and ending with 72.0.2(x64) (see attached image). Is it safe to uninstall all the older versions?… (read more)

My PC shows 8 versions of firefox installed, starting with v38.0.1(x86) and ending with 72.0.2(x64) (see attached image). Is it safe to uninstall all the older versions? (have a similar issue with Thunderbird - 6 versions installed.

Asked by Bucko 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Where has all my add ins bookmarks/tabs and saved information gone?

New update has completely ruined my browsing. Completely changed everything and removed all my saved data, a lot of links to websites, saved passwords and everything else… (read more)

New update has completely ruined my browsing. Completely changed everything and removed all my saved data, a lot of links to websites, saved passwords and everything else just gone after an update I didn’t accept or get asked for. How the hell do I get my old information back. I don’t even know if my account was through this accounts email or not. It’s really pissed me off

Asked by danhroks 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

language extension wanted

Hello I've tried adding a language extension. I have the latest Firefox 72 version in windows 10. In a previous web browser I had a translator in my address bar where I… (read more)

Hello I've tried adding a language extension. I have the latest Firefox 72 version in windows 10. In a previous web browser I had a translator in my address bar where I clicked on a translation icon and the page text was automatically translated into English but I can't find anything online. Can anyone recommend an extension please? Kind Regards

Asked by Swampygirl 1 year ago

Last reply by RobertJ 1 year ago

  • Archived

What is FirefoxPortable.exe?

Its size is 177kb so its not a shortcut. Its in the first folder of FirefoxPortable yet there's a folder called App which holds both the 32 and 64 bit versions. When I … (read more)

Its size is 177kb so its not a shortcut. Its in the first folder of FirefoxPortable yet there's a folder called App which holds both the 32 and 64 bit versions. When I used this FirefoxPortable.exe it opened the 32 bit version even though I have a 64 bit system. Shouldn't it have defaulted to the 64 bit version?

Asked by moz2u 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox leaves this installer on my desktop? Even after dragging it to my application folder. WHY?

When I install Firefox and it finished I get the window to drag the application into my applications folder. after it copies I close the window and drag the installer to … (read more)

When I install Firefox and it finished I get the window to drag the application into my applications folder. after it copies I close the window and drag the installer to the trash. when I open Firefox browser however the installer ends up back on my desktop. Ive even uninstalled Firefox because of this... so I thought and the installer still randomly pops back up on my desktop. How do I end this annoyance?

Asked by Kena 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to update to latest Firefox version on Panasonic Vierra TV, thanks, hassmans@hotmail.com attempt failed using "https://support.mozilla.org/en-US/kb/update-"

For years I have happily used Mozilla Firefox to viewing Youtube and other online resources. However, just recently after opening the Youtube app on screen, along with t… (read more)

For years I have happily used Mozilla Firefox to viewing Youtube and other online resources. However, just recently after opening the Youtube app on screen, along with the normal array of selectable videos, the following message appears at the top: “We’ll stop supporting this browser soon. For the best experience, please update your browser.”

When I go to the website https://www.mozilla.org/en-GB/firefox/new/?utm_campaign=supported-browser&utm-medium=referral&utm_source=youtube.com I see only two options “Download in another language” and “Fix a problem”. Upon choosing the latter, I move to the website: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings?utm_source=mozilla.org&utm_medium=referral&utm_campaign=fix-problem-link where I select “Install and update”, yielding again another website https://support.mozilla.org/en-US/products/firefox/install-and-update-firefox showing “Update Firefox to the latest release”. Selecting this in turn moves me to https://support.mozilla.org/en-US/kb/update-firefox-latest-release and “Update Firefox to the latest release”.

However, I can go no further, since clicking on my Panasonic Vierra TV’s menu button in the upper right corner of the large screen does not produce any “Help” option and thus no ability to choose “About Firefox”, where the actual download could take place.

Would most appreciate any assistance in resolving this Firefox update problem for my Panasonic TV. Many thanks.

Steven P. Hassman hassmans@hotmail.com

Asked by hassmans 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

norton add on

I cannot add Norton safe web on firefox on any of my PC's It says there is connection issue! I can install it on Chrome, but I prefer to use Firefox I have contacted Nor… (read more)

I cannot add Norton safe web on firefox on any of my PC's It says there is connection issue! I can install it on Chrome, but I prefer to use Firefox I have contacted Norton, and they say it is Firefox issue! Anyone else have this issue?

Asked by Randy 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

firefox is not updating automaticlly

I manage hundreds computers. Many of which are not tied to a specific user (think, library, or school). I recently noticed that many of them are behind a version for fire… (read more)

I manage hundreds computers. Many of which are not tied to a specific user (think, library, or school). I recently noticed that many of them are behind a version for firefox (as of writing this, firefox is as 73, and the computer labs are at 72). we do not enforce a policy through GPO or policy.jason. we do no use ESR release. but even with the ESR release. I am seeing the same issue. I could not find any significant detail on the nature of the automatic update process for firefox (how it runs, when it runs, how to tell if it ran or not, logs, etc.. ). I also cannot find anyway I can kick it off programmatically. It seems that it needs to be done while a user is logged in. For me, I need this to update without the user. Can I initiate a update in the background ? can I configure when the update kicks off? where can I look to see logs of when this happens?

Asked by christopher.pax 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Will Firefox retrieve all my passwords and bookmarks if I reinstall Windows?

I need to reinstall Windows. This will erase Firefox. When I install Firefox, will it retrieve my bookmarks and passwords automatically once I sign into the Firefox accou… (read more)

I need to reinstall Windows. This will erase Firefox. When I install Firefox, will it retrieve my bookmarks and passwords automatically once I sign into the Firefox account?

Asked by sanflores1 1 year ago

Last reply by cor-el 1 year ago