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  • Archived

Incorrect popup message

My wife keeps getting a popup message, "Can't update Firefox to the latest version. Download a fresh copy and we'll help you install it." But she has the latest version, … (read more)

My wife keeps getting a popup message, "Can't update Firefox to the latest version. Download a fresh copy and we'll help you install it." But she has the latest version, she has automatic updates, and when she downloads and installs it manually, it's the same version as before, and she keeps getting the popup message.

She has MacBook Pro, 13" using the Mojave OS Version 10.14.6, Firefox version 77.0.1 (64-bit).

Asked by robert166 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Opening bookmarks automatically

Some of the bookmarks I have on the toolbar will open the web page automatically and some will not. For example, if I click one site it goes right to my summary page wit… (read more)

Some of the bookmarks I have on the toolbar will open the web page automatically and some will not. For example, if I click one site it goes right to my summary page without logging in. If I click on another it goes to the log in page. The user name & password auto-fills but how can I get these sites to open automatically when from the short cut in the toolbar.

Could it be a Windows 10 issue? I didn't seem to have this problem with the old Edge browser but now I get the same thing in the new Edge, Chrome, and Firefox.

Asked by backspin9 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Wrong age on form

I made a mistake with my age on new account form & now cannot create an account. I appear to be locked out even after Uninstalling Firefox & re-installing. … (read more)

I made a mistake with my age on new account form & now cannot create an account. I appear to be locked out even after Uninstalling Firefox & re-installing.

Asked by ron_c1 2 years ago

Last reply by philipp 2 years ago

  • Archived

How can I change the font size of tabs and menu?

I used to use Theme & Font Size Changer and was able to change the fonts to large and bold so I could read them. Now it doesn't work because of Firefox "upgrades". … (read more)

I used to use Theme & Font Size Changer and was able to change the fonts to large and bold so I could read them. Now it doesn't work because of Firefox "upgrades". There really should be an easier way to change fonts, both sizes and colors, because not everyone is 20 years old with great eyesight. Is there a fairly easy way to do this? I'll even take a not-so-easy way if it works.

BTW, I've used "Firefox Colors" and it does make it a bit easier, but I really need to be able to increase the size of the text AND bold it.

Asked by rosawood 2 years ago

Last reply by wdg.photo 2 years ago

  • Archived

When window opens, it's not in Normal mode

Hello, I link many items to Pinterest from my page. In the past, when I clicked the Pinterest button, the new window would open up in normal mode. For some reason, now … (read more)

Hello, I link many items to Pinterest from my page. In the past, when I clicked the Pinterest button, the new window would open up in normal mode. For some reason, now when I click it, it opens Normal (I guess), but it's a very small window. I've tried to resize it so it opens that way next time, but nothing saves. Do any of you have suggestions on how I can fix that? It's a pain having to resize the window every time. Thanks so much.

Asked by info2152 2 years ago

Last reply by cor-el 2 years ago

  • Archived

New Facebook design chat windows do not have any 'X' window closing buttons

As said in the subject header, my facebook chat windows are missing an important part of their usual selves. There are no buttons on the top of the window, and most impor… (read more)

As said in the subject header, my facebook chat windows are missing an important part of their usual selves. There are no buttons on the top of the window, and most importantly, I basically cannot close those windows :) In the picture, the left side is Facebook on Mozilla, and the right side is Facebook on MS Edge (had no other option, and couldn't bother to install Chrome).

If anyone can help, I'd greatly appreciate it!

Asked by alv.csk 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Site hanging

I have a subscription to the NY Times and have been using their archives which they call TimesMachine. Until yesterday it worked fine. Now when I type in a specific date… (read more)

I have a subscription to the NY Times and have been using their archives which they call TimesMachine. Until yesterday it worked fine. Now when I type in a specific date the "I'm thinking" screen comes up and then it hangs. This does not occur when I'm using Chrome. I just re-did Firefox but it didn't help.

Asked by davidjgrandy 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Spyware?

My AV program is blocking a connection Firefox is trying to male called "79423.analytics.edgekey.net", because the certificate is expired. This looks like spyware to me. … (read more)

My AV program is blocking a connection Firefox is trying to male called "79423.analytics.edgekey.net", because the certificate is expired. This looks like spyware to me. What is it?

Asked by trainerjk 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Right click visible only once then after disappear, goes invisible.

When ever I use the right click option to open a new tab to copy,paste, or other functions the option will open once when browser open first time. If I right click again … (read more)

When ever I use the right click option to open a new tab to copy,paste, or other functions the option will open once when browser open first time. If I right click again anywhere on any page there is nothing however the menu option is there cause if I move my mouse where I think my options are I can kinda find it option will work. I have tried reinstalling and repairing so frustrating. My right click works no issue on Edge and Safari.

Asked by Jayr 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I want you to stop pestering me abuout updates. I'll do it when I feel like it, please.

the little green arrow is enough to remind me that I can update. I don't need you stopping my productivity every so often to display a window asking me to update now. sto… (read more)

the little green arrow is enough to remind me that I can update. I don't need you stopping my productivity every so often to display a window asking me to update now.

stop ...

[Profanity removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by Bryan 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

email

Every 3-4 weeks I am unable to sign in to my email account at optonline.net. I get a message that I have an incorrect password or user name. I then have to change my pass… (read more)

Every 3-4 weeks I am unable to sign in to my email account at optonline.net. I get a message that I have an incorrect password or user name. I then have to change my password. When this happens, it screws up my Iphone and Ipad. this has now happened at least 6 times. Can you help? I am at my wit's end!

Asked by linreads 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Some websites won't open in Firefox

Certain sites, such as United Airlines, produce only a blank page. Most sites have no problem. I have the latest version of Firefox and have refreshed the browser. The s… (read more)

Certain sites, such as United Airlines, produce only a blank page. Most sites have no problem. I have the latest version of Firefox and have refreshed the browser. The sites do work in Chrome.

Thanks for any help.

Asked by talb101 2 years ago

Last reply by cor-el 2 years ago

  • Archived

tab-home.com/

When I try to search, I get redirected to what seems to be a fake google, it is barely functional and I am not sure whether is is another one of those hometabs because I … (read more)

When I try to search, I get redirected to what seems to be a fake google, it is barely functional and I am not sure whether is is another one of those hometabs because I have not seen anything on google about it. I would like to know iftab-home tab-home.com/web/ should be trusted or not

Asked by tuttifruttidev 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

browser is continuously blinking

After using two hours Firefox yesterday It started blinking. My favorite browser for several years is not stable. I think , I should uninstall now , Can you help? … (read more)

After using two hours Firefox yesterday It started blinking. My favorite browser for several years is not stable. I think , I should uninstall now , Can you help?

Asked by aslamsherwani 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Hotmail.com messages not loading

For the past three weeks I've been having a problem with my Hotmail messages not loading on my desktop computer. (I have no issues with a laptop, iPhone, or iPad.) Each t… (read more)

For the past three weeks I've been having a problem with my Hotmail messages not loading on my desktop computer. (I have no issues with a laptop, iPhone, or iPad.) Each time I clear the cache, which solves the problem, but it's gotten so bad that I'm clearing it every couple of days...and I'm getting tired of re-entering all my passwords :-).

The only extensions I have are 1Password, Facebook Container, and uBlock Origin.

Any suggestions?

Asked by kgrinstead 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

command line option for a new private window

What command line option(s) should I use to open several URLs as tabs in a NEW private browsing window. So, if a private browsing window is already open, a new window sho… (read more)

What command line option(s) should I use to open several URLs as tabs in a NEW private browsing window. So, if a private browsing window is already open, a new window should be opened.

I've checked https://developer.mozilla.org/en-US/docs/Mozilla/Command_Line_Options /quote -private-window URL Open URL in a new private browsing window. If a private browsing window is already open, a new tab is opened in the existing window. /unquote Why can one open new private windows pressing ctrl-shft-P, and apparently not in a command line ?

Asked by jpc4it 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago