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website being redirected

Hi I type in amazon.smile.com/ and get redirected to https://chat.poo..com/?images=off&name=smile, If I use google search to get to it no issue. I have used MS brows… (read more)

Hi I type in amazon.smile.com/ and get redirected to https://chat.poo..com/?images=off&name=smile, If I use google search to get to it no issue. I have used MS browser and get there no issue. I have emptied all of my cookies and ran a scan with bit defender still nothing.

If you have a suggestion to correct this it would be great.

Asked by furynick2000 2 years ago

Answered by FredMcD 2 years ago

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Firefox continually prevents sfgate.com from reloading. This is a legitimate site I subscribe to. How can I disable this Firefox action?

Firefox continually prevents sfgate.com from reloading. This is a legitimate site I subscribe to. How can I disable this Firefox action? … (read more)

Firefox continually prevents sfgate.com from reloading. This is a legitimate site I subscribe to. How can I disable this Firefox action?

Asked by tomd67 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can you remove the bookmark star on the address bar?

Hi, I'm currently on Firefox 92.0 and I'm using a separate address bar and search bar. I want to remove the bookmark this page star on the far right hand side of my addre… (read more)

Hi, I'm currently on Firefox 92.0 and I'm using a separate address bar and search bar. I want to remove the bookmark this page star on the far right hand side of my address bar as I keep accidentally hitting it. Is this possible? Thanks.

Asked by testinglogin 1 year ago

Answered by cor-el 1 year ago

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Tool bar

What appears to be a refined tool bar appeared at the bottom of Firefox's opening page; due to a typo possibly. Who is it from, What is it and What activates it? Examp… (read more)

What appears to be a refined tool bar appeared at the bottom of Firefox's opening page; due to a typo possibly. Who is it from, What is it and What activates it? Example = [Find in page] ∧ ∨ ⬜Highlight all ⬜Match Case ⬜Match Diacritic ⬜Whole words

As implied, this could be a fine usable tool. I'd like to know more about it

Asked by rapp6188 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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IDENTICAL unordered lists, YET the displays are different.

Latest Firefox This HTML sequence contains two IDENTICAL unordered lists, YET the displays are different. As you can see, the 1st display list is double spaced and the 2n… (read more)

Latest Firefox This HTML sequence contains two IDENTICAL unordered lists, YET the displays are different. As you can see, the 1st display list is double spaced and the 2nd display list is single spaced. Why? 

<!DOCTYPE HTML>
<html>
<head><meta charset="utf-8"></head>
<body>

​<ul>
<li>The Federal.</li>
​<li>The Federal.</li>
​<li>The Federal.</li>
</ul>

---------------------

<ul>
<li>The Federal.</li>
<li>The Federal.</li>
<li>The Federal.</li>
</ul>

</body>
</html>

Displays: 

   The Federal.
   ​
   The Federal.
   ​
   The Federal.

   The Federal.
   The Federal.
   The Federal.

Asked by Mitch R 2 years ago

Answered by cor-el 1 year ago

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Since a recent update, there is no longer a "home" button on my Firefox browser. How do I get it back? I am using version 92.0.1

Since a recent update, Firefox no longer has a "Home" button to the left of the address bar. How do I get it back? I am using Mozilla Firefox 92.0.1 in Windows 10. Tha… (read more)

Since a recent update, Firefox no longer has a "Home" button to the left of the address bar. How do I get it back? I am using Mozilla Firefox 92.0.1 in Windows 10. Thank you for your assistance.  :-)

Asked by kellykelly1 1 year ago

Answered by cor-el 1 year ago

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bookmark creation is broken

My bookmark creation is broken. I'm using Ubuntu, also cleared the cache, uninstalled/reinstalled. My existing bookmarks are still there. "Bookmark This Page" in the sear… (read more)

My bookmark creation is broken. I'm using Ubuntu, also cleared the cache, uninstalled/reinstalled. My existing bookmarks are still there. "Bookmark This Page" in the search bar does not work. Troubleshoot had the same broken bookmark prob.

The Home page row of shortcuts are all blank.

Another weird thing is FF doesn't show up in my apps. I just added another FF, which had the same problem and deleted it.

Asked by ouaisaussi 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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language preference does not work

My preference for language is Dutch, and for years I had Firefox in Dutch. Now suddenly the tabs and the menus all changed to English. My preferences are still well set, … (read more)

My preference for language is Dutch, and for years I had Firefox in Dutch. Now suddenly the tabs and the menus all changed to English. My preferences are still well set, but Firefox does not react on there settings. What is wrong and how can I solve this ? Thanks for any help Ferdinand Firefox 92.01 . Win 10 H21-01

Asked by fam van dieten 1 year ago

Answered by cor-el 1 year ago

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Text missing

Recently, text is missing when I try to look at a document on a web site. And using Spectrum for my ISP, when I open their web mail with Firefox there are unusual symbols… (read more)

Recently, text is missing when I try to look at a document on a web site. And using Spectrum for my ISP, when I open their web mail with Firefox there are unusual symbols over the selections in the menu bar,

Asked by Ed 1 year ago

Last reply by cor-el 1 year ago

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Firefox always removing cookies, regardless of settings

Firefox always deletes cookies for some websites when it's restarted. While working in non-private mode I checked, that the setting for removing the cookies on closing is… (read more)

Firefox always deletes cookies for some websites when it's restarted. While working in non-private mode I checked, that the setting for removing the cookies on closing is set to off. Then I tried adding some websites to the exception list for this setting, no luck. I made sure that cookies on those websites are persistent, not session only, and they are working in other browsers. I tried disabling the plugins, but it didn't help either. It's somewhat annoying, because now I have to adjust cookie preferences every time I visit my favourite websites. I use "standard" protection settings.

Asked by sen.przemyslaw 1 year ago

Answered by FredMcD 1 year ago

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Disable the login prompt for Password

How do I disable the login prompt for Password? I was on the phone troubleshooting a site I was having problems logging into, and the login for Password kept popping up e… (read more)

How do I disable the login prompt for Password? I was on the phone troubleshooting a site I was having problems logging into, and the login for Password kept popping up every few seconds. Even after canceling it would pop up again after a few. I did not want to log into Password because the previous saved username/password would mess up the troubleshooting.

Asked by gregbrady2020 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Huge Firefox issue. I am significantly scared.

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link … (read more)

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link accounts. This is my credit card company. I removed Firefox from my Macbook and then re-downloaded Firefox and installed. Nothing has changed. My settings are correct, meaning that I should be able to have sites visited in history, yet only the one site populates, and I've been to a lot of sites today....the credit card/link accounts site is the only site that is in history. You can imagine how nervous I am right now about doing anything on line. I sure hope that someone will help out here.

Asked by chefjeff 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Manage Exceptions button for cookies exceptions is not working

Manage Exceptions button for cookies is not working for me since FF88 or 89, don’t remember which version precisely. I click on the button and the dialogue box that would… (read more)

Manage Exceptions button for cookies is not working for me since FF88 or 89, don’t remember which version precisely. I click on the button and the dialogue box that would normally appear to set exceptions does not pop up. Moreover it looks like when I click on the button the user interface on that tab freezes for a period. My FF profile is customised. I know if I start with a blank profile the issue goes away. I have another that works fine. However I would rather try to fix this issue in my current profile. I poked around in about:config but so far have had no success.

Any ideas? I searched google but could not find anything. Also checked mozilla bugzilla a while back without success. I am using FF 92 on Arch Linux.

Asked by piscium 1 year ago

Answered by piscium 1 year ago

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Cannot view bookmarks browser bar

After last update where the bookmarks bar was is now just a message as shown below saying to place bookmarks here but won't display prior ones or let me add new ones. Als… (read more)

After last update where the bookmarks bar was is now just a message as shown below saying to place bookmarks here but won't display prior ones or let me add new ones. Also, the >> on the right side that showed a dropdown of them is gone.

Asked by GarySGP 1 year ago

Answered by GarySGP 1 year ago

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Firefox no longer works after uninstalling Mozilla VPM

I uninstalled Mozilla VPN and then it got a runtime error. After trying to refresh Firefox I was forced to do an uninstall and clean reinstall. However now it doesn't eve… (read more)

I uninstalled Mozilla VPN and then it got a runtime error. After trying to refresh Firefox I was forced to do an uninstall and clean reinstall. However now it doesn't even load. Fortunately Chrome is still working so I can get online and ask this question: how do I do a full reinstall to get a browser that loads? I'll be happy to run any diagnostics that I can.

Asked by rickedelson 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago