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V36.04, Opens to FF start page

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occur… (read more)

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occurrence of my problem Can I recover?

I looked at "synch" but not sure it applies to me. Using only 1 laptop with Windows 7.

Thanks!

Asked by JWICh 5 years ago

Answered by guigs 5 years ago

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All saved logins and passwords lost after mozilla update today

hi all mozilla did an update today and now all my saved logins and passwords have disappeared. I googled a few answers and it states to delete this file secmode.db. I can… (read more)

hi all mozilla did an update today and now all my saved logins and passwords have disappeared. I googled a few answers and it states to delete this file secmode.db. I cant find this currently. I have also been using mozilla firefox account which supposedly saves the details somewhere. Can anyone please point me in the right direct step by step to recover these missing logons details or how to restore them please.

Asked by Owen 2 years ago

Answered by FredMcD 2 years ago

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I lost all my saved passwords after my pc crashed.

I was using Firefox while my PC crashed. So I had to force-restart it. After I reopened Firefox, I was asked to reconnect to my Firefox account to sync it. When I typed m… (read more)

I was using Firefox while my PC crashed. So I had to force-restart it. After I reopened Firefox, I was asked to reconnect to my Firefox account to sync it. When I typed my password (which I was 10000% sure that it is correct), it said that it is wrong. So I reset it. After I connected to the account, I was surprised that all my saved passwords in my Firefox account disappeared. My bookmarks were there, nothing happened to them. Also, synchronizing Logins was checked in the sync settings, so I really didn't find any explanation for that!

Asked by maky_hnou 2 years ago

Answered by FredMcD 2 years ago

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password list no show

Dear Sir, Would like to check why upgrade to firefox quatum , the password list is not show any password i store. the show the password icon cannot be click … (read more)

Dear Sir,

Would like to check why upgrade to firefox quatum , the password list is not show any password i store. the show the password icon cannot be click

Asked by orion78 1 year ago

Answered by FredMcD 1 year ago

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Since an update my bookmarks can´t be found, replaced or restored, it claims the system is in use somewhere else.

I can't restore bookmarks or create new ones since a firefox update. It is like the whole bookmark tool stopped working. There is a red note saying the the system (or fil… (read more)

I can't restore bookmarks or create new ones since a firefox update. It is like the whole bookmark tool stopped working. There is a red note saying the the system (or file) is in use somewhere else, which it is not.

Asked by KatarinaSjogren 1 year ago

Answered by Scribe 1 year ago

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bookmarks and browsing history gone...

Hi my browser updated last night and all my bookmarks AND browsing history are just gone from the regular Firefox (i also have the dev edition installed) All im left w… (read more)

Hi my browser updated last night and all my bookmarks AND browsing history are just gone from the regular Firefox (i also have the dev edition installed)

All im left with now is an "Old Firefox Data" folder on the desktop and it contains data from the dev browser, where is the data from the non-dev browser ?

I did not have a user signed-in on either of the browsers

Asked by Mattinn 1 year ago

Answered by Mattinn 1 year ago

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how to restore settings and addons

My Firefox keeps "refreshing" itself. I have an Acronis backup and want to know what files to restore? If that won't work, I also have Old Firefox Data Folder on my deskt… (read more)

My Firefox keeps "refreshing" itself. I have an Acronis backup and want to know what files to restore? If that won't work, I also have Old Firefox Data Folder on my desktop if that will help. Many thanks.

Asked by macgal85 1 year ago

Answered by FredMcD 1 year ago

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How do you turn on or off password memory?

I recently downloaded a site that erased my passwords. I have removed that program, but the password memory in Firefox is not working as it did prior to that. How do I … (read more)

I recently downloaded a site that erased my passwords. I have removed that program, but the password memory in Firefox is not working as it did prior to that. How do I turn on or off the automatic sign in that was working? Thanks - Dawson

Asked by Dawson4012 2 years ago

Answered by FredMcD 2 years ago

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How do I recover lost history and bookmarks from Time Machine.

I know this Q was asked recently but I cannot follow the disjointed and part missing thread. Would appreciate if someone could give me a complete reply. I know how to d… (read more)

I know this Q was asked recently but I cannot follow the disjointed and part missing thread. Would appreciate if someone could give me a complete reply. I know how to display hidden files and find my Application Support folder but profile files are all several years old. I have up to date Time Machine backups.

I am running Firefox 58.0.2 on OSX but inadvertently ran Firefox 34 and now my v58 has lost all history and bookmarks.

Asked by praylett 2 years ago

Answered by praylett 2 years ago

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Developer edition upgrade destroyed normal edition bookmarks help

When my computer updated last night, firefox developer edition updated. When I logged in to my normal edition it had lost all its history, bookmarks and settings. These h… (read more)

When my computer updated last night, firefox developer edition updated.

When I logged in to my normal edition it had lost all its history, bookmarks and settings.

These had all been taken over by the developer edition.

Is there any way to get these back.

Asked by robertsteyn 2 years ago

Answered by FredMcD 2 years ago

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Nothing works to recover bookmarks and history

Hi all, I tried everything but nothing seems to work. Yesterday when I opened my computer all bookmarks and history were gone. I received this msg "The bookmarks and … (read more)

Hi all,

I tried everything but nothing seems to work. Yesterday when I opened my computer all bookmarks and history were gone.

      • I received this msg "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." ***

Hence I tried with all of the following options and nothing has worked yet.

-I tried the "places.sqlite" file solution multiple times (renaming, deleting, etc.). Did not work. -I tried refreshing Firefox solution (completely new profile). Did not work. -I tried deleting & reinstalling Firefox. Did not work. -I also try restoring bookmarks from library and a new error message shows: "Unable to process the backup file." -I tried to export my back-up HTML bookmarks that I saved from 3 months ago. Guess what? Did not work. -I tried to get the bookmarks from other browser (chrome) and it did not work either.

Can any of you help me recovering the bookmarks please? Thanks in advance.

Asked by dave_sands5 1 year ago

Answered by jscher2000 1 year ago

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I lost ALL bookmark links after Pocket istalled when opening Firefox. The Restore function did nothing. Please help

Tried to opened Firefox this morning. Immediately received message box that "Firefox was updating, please wait". When Firefox window opened I did not see my Homepage. I… (read more)

Tried to opened Firefox this morning. Immediately received message box that "Firefox was updating, please wait". When Firefox window opened I did not see my Homepage. Instead there was a window asking me to launch POCKET via Firefox, GOOGLE or email. I was surprised because I had no idea what "POCKET" was. I clicked email but the next screen gave me no more information about what POCKET was so I backed out and opened another window with my HOMEPAGE. When I next clicked BOOKMARKS I discovered my BOOKMARKS folders were all empty----- no bookmark links at all. I tried "Restore Firefox" - (nothing) and then "Restore Bookmarks" ( also nothing.) I am devastated...... Please Help

Asked by RichardFoster 1 year ago

Answered by Shadow110 1 year ago

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History loss

I have firefox 60.0.2 (32-bit) . I wanted to run a java applet so I downloaded Firefox Setup 52.9.0esr 32 bit . I used the same profile. After closing the 52.9 and openin… (read more)

I have firefox 60.0.2 (32-bit) . I wanted to run a java applet so I downloaded Firefox Setup 52.9.0esr 32 bit . I used the same profile. After closing the 52.9 and opening again 60.0.2 I noticed that I lost all the history sites. I uninstalled Firefox Setup 52.9.0esr but it didn't returned back. What I can do? Note:I installed the two versions in different directory

Asked by johncfire 1 year ago

Answered by johncfire 1 year ago

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I did the update you suggested (mozilla slow) and lost bookmarks.

I do not want to have to do all my bookmarks over again. I did as you suggested to speed up mozilla and they are gone. I hate updates. How do I get rid of this new thi… (read more)

I do not want to have to do all my bookmarks over again. I did as you suggested to speed up mozilla and they are gone. I hate updates. How do I get rid of this new thing?

Asked by gladfrog 1 year ago

Answered by FredMcD 1 year ago

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When I try to install the backup booksmakrs file it can't read it. all my books marks are gone

When I update my Mac to Mohave, all my bookmarks in Firefox vanished. When I try to install them from the backup, it just says it cannot read the backup file. Help! pleas… (read more)

When I update my Mac to Mohave, all my bookmarks in Firefox vanished. When I try to install them from the backup, it just says it cannot read the backup file. Help! please! I really need these back.

Asked by maryef17 1 year ago

Answered by FredMcD 1 year ago

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bookmarks, settings, cookies, and passwords gone

opened firefox this morning on my pc to watch youtube while getting ready. It was 5:30 am so Iwasn't quite awake and I don't really remember what happened. I think I open… (read more)

opened firefox this morning on my pc to watch youtube while getting ready. It was 5:30 am so Iwasn't quite awake and I don't really remember what happened. I think I opened firefox and went to youtube, I was asked to sign in to see my subscriptions on youtube. I singed in. I keep my zoom at 160% big monitor, it was back at normal 100%. My bookmarks, cookies, addons and passwords are gone. I tried to restore to a previous version, but there isn't one. The newest save in my old firefox folder is from 2017. What happened?

Asked by coramonster12 1 year ago

Answered by jscher2000 1 year ago

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login saved lost

I have exactly the same problem found here: https://support.mozilla.org/en-US/questions/1261967 BUT, I'm using firefox 67.0.2 on linux (opensuse leap 15.0) and I have no … (read more)

I have exactly the same problem found here: https://support.mozilla.org/en-US/questions/1261967 BUT, I'm using firefox 67.0.2 on linux (opensuse leap 15.0) and I have no antivirus running. Also the workaround does not fix the problem. I tried to rename the logins.json corrupted into logins.json (I think the file is still ok, since I looked inside with a text editor (Kate) and I found all my saved "hostname"). No way to reload my saved logins into firefox. Every time I restart firefox with the correct logins.json (the old one renamed) it does not connect to sync and it told me to re-connect to sync. Then, it rename the logins.json and create another file with no saved logins. Please help Thanks

Asked by Davide 11 months ago

Answered by cor-el 11 months ago