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  • Archived

Firefox shuts my computer down a few minutes after starting it.

It's real simple for anybody but people at Mozilla. MY COMPUTER SHUTS DOWN a few minute after starting FireFox. The Firefox website is broken, and nobody pays attention… (read more)

It's real simple for anybody but people at Mozilla. MY COMPUTER SHUTS DOWN a few minute after starting FireFox. The Firefox website is broken, and nobody pays attention to anything. In plain english, everything Mozilla bites. Got it now? Not likely...

Crash ID(s)

0x00000000

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.4; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.30729; .NET CLR 3.5.30729; .NET CLR 1.1.4322; InfoPath.2; OfficeLiveConnector.1.4; OfficeLivePatch.1.3)

Asked by AnonymousUser 10 years ago

Last reply by Chris Ilias 10 years ago

  • Archived

A security message popped and and recommended a download.

My internet session terminated and "AV Center" popped up stating it found viruses and I need to download and use SecurIns 110. Is this safe? I've never had this happen … (read more)

My internet session terminated and "AV Center" popped up stating it found viruses and I need to download and use SecurIns 110. Is this safe? I've never had this happen before...

Operating system

win xp

Asked by AnonymousUser 10 years ago

Last reply by TXGuy 10 years ago

  • Archived

my bookmarks, history have disappeared and do not appear again, and my arrow back and forward do not work. I tried to do what it said to do in "learn more", but it has not solved the problem. I also removed the program and re-installed it, but it is the s

crashes every day, back and foward arrows do not work, history and bookmarks are empty and do not save User Agent Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trid… (read more)

crashes every day, back and foward arrows do not work, history and bookmarks are empty and do not save

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Asked by AnonymousUser 10 years ago

Last reply by Morbus 10 years ago

  • Archived

i dont know why firefox keeps on craching while im surfing and loading pages? i get always the latest updates.please help.

i have a problem with FireFox keeps on crashing while i am surfing and loading pages. i always do the latest updates and i have the recent version.i would like to get hel… (read more)

i have a problem with FireFox keeps on crashing while i am surfing and loading pages. i always do the latest updates and i have the recent version.i would like to get help please.

Asked by AnonymousUser 10 years ago

Last reply by rjohnson19 10 years ago

  • Archived

Ever since firefox came onto my computer I now cannot do certain things on my computer, for example get onto my outlook explorer. What do I do?

Ever since firefox came onto my computer I now cannot do certain things on my computer, for example get onto my outlook explorer. What do I do? I need this for business p… (read more)

Ever since firefox came onto my computer I now cannot do certain things on my computer, for example get onto my outlook explorer. What do I do? I need this for business purposes.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; FunWebProducts; GTB0.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Asked by AnonymousUser 10 years ago

Last reply by Morbus 10 years ago

  • Archived

firefox crashes when I play a game from Zynga on the Facebook.com

my firefox send a message like this : "Firefox.exe has encountered a problem and needs to close.We sorry for the inconvenience"....... why ?? and how to fix this problem … (read more)

my firefox send a message like this : "Firefox.exe has encountered a problem and needs to close.We sorry for the inconvenience"....... why ?? and how to fix this problem ??

Operating system

windows XP

Asked by AnonymousUser 10 years ago

Last reply by Chris Ilias 10 years ago

  • Archived

Firefox crashes when I go to Facebook.com

my firefox send a message like this : "Firefox.exe has encountered a problem and needs to close.We sorry for the inconvenience"....... why ?? and how to fix this problem … (read more)

my firefox send a message like this : "Firefox.exe has encountered a problem and needs to close.We sorry for the inconvenience"....... why ?? and how to fix this problem ??

Operating system

windows XP

Asked by AnonymousUser 10 years ago

Last reply by Chris Ilias 10 years ago

  • Archived

Help - Crashing is driving me insane!

My firefox keeps crashing and it never then gives me the option of using Mozilla Crash Reporter!! . . I only get the usual Microsft Reposting thing which is no damned goo… (read more)

My firefox keeps crashing and it never then gives me the option of using Mozilla Crash Reporter!! . . I only get the usual Microsft Reposting thing which is no damned good for my Firefox.

How can I get the Mozilla Crash Reporter up and running. If I cant get it sorted I will have to go back to using IE and I hate IE . .

Asked by AnonymousUser 10 years ago

Last reply by rjohnson19 10 years ago

  • Archived

Everytime I try to sign into my account at Alibaba.com Mozilla firefox crashes! It brings up a box that says Mozilla crash report. The signature number on the crash report is npww.dll@0x1634. Am I missing certain add-ons or extensions? Please help! Thanks

Everytime I try to sign into my account at Alibaba.com Mozilla firefox crashes! It brings up a box that says Mozilla crash report. Am I missing certain add-ons or extens… (read more)

Everytime I try to sign into my account at Alibaba.com Mozilla firefox crashes! It brings up a box that says Mozilla crash report. Am I missing certain add-ons or extensions? Please help! Thanks!

Crash ID(s)

npww.dll@0x1634

Asked by AnonymousUser 10 years ago

Last reply by rjohnson19 10 years ago

  • Archived

file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/components/nsExtensionManager.js:2309

When attempt to open Firefox get notice of can't run script:file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/components/nsExtensionManager.js:2309 Crash ID(s) does n… (read more)

When attempt to open Firefox get notice of can't run script:file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/components/nsExtensionManager.js:2309

Crash ID(s)

does not open to give crash ID

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

Asked by AnonymousUser 10 years ago

Last reply by Tim 10 years ago

  • Archived

Firefox crash everytime i boot up my pc ex novo,

i start windows, i open firefox, it crashes, then i'll restart it (firefox not windows) and it works! every time when i start my pc, first it crashes ff then works great … (read more)

i start windows, i open firefox, it crashes, then i'll restart it (firefox not windows) and it works! every time when i start my pc, first it crashes ff then works great until ill shut down my pc.

i hope you can help me!

Asked by AnonymousUser 10 years ago

Last reply by Morbus 10 years ago

  • Archived

Firexfox crash every time I open multimedia windows player website.

Issue Firefox is crashing or closing unexpectedly Description CFilterGraph::MergeRootsFrom(CFilterGraph::CFilGenList&, CFilterGraph::CFilGenList&, CFilterGraph:… (read more)

Issue

Firefox is crashing or closing unexpectedly

Description

CFilterGraph::MergeRootsFrom(CFilterGraph::CFilGenList&, CFilterGraph::CFilGenList&, CFilterGraph::FilGen*)

Whenever I would like to watch any kind of multimedia file on the website, opens in windows media player throw internet, every single time Mozilla has crashed. I can not watch any news, video clips etc.

Crash ID(s)

bp-87498588-8336-40c1-9538-f6f702100516

Troubleshooting information

[@ CFilterGraph::MergeRootsFrom(CFilterGraph::CFilGenList&, CFilterGraph::CFilGenList&, CFilterGraph::FilGen*)‎ ]

Firefox version

3.6.3

Operating system

Windows Vista

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

Plugins installed

  • -np-mswmp
  • getplusplusadobe16263
  • Gadu-Gadu Plug-in
  • Ogg Player Gecko Plugin
  • 1.9.0009.1
  • Adobe PDF Plug-In For Firefox and Netscape
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.448
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Shockwave Flash 10.0 r45
  • 3.0.50106.0
  • Java(TM) Platform SE binary
  • Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers

Asked by AnonymousUser 10 years ago

Last reply by Morbus 10 years ago

  • Archived

The crash report always appears whenever I start up my PC and open Firefox, it does not appear when I close Firefox.

Everytime I start up my PC and open Firefox, the crash report will appear. The crash report does not appear subsequently, it only appears when I first open Firefox. I do … (read more)

Everytime I start up my PC and open Firefox, the crash report will appear. The crash report does not appear subsequently, it only appears when I first open Firefox. I do not seem to have problems when using Firefox otherwise, though I do get new Firefox windows opening and showing me spam.

Crash ID(s)

1d19f5b9-25db-4f39-9948-447622100518

Asked by AnonymousUser 10 years ago

Last reply by Shawn 10 years ago

  • Archived

Firefox has been crashing at random times for the last two days

Firefox has been crashing randomly for the last two days. I had to download Malwarebytes yesterday because I picked up Malware Doctor (I think that's the name.) It was so… (read more)

Firefox has been crashing randomly for the last two days. I had to download Malwarebytes yesterday because I picked up Malware Doctor (I think that's the name.) It was soon after I had removed the spyware that Firefox started crashing.

Crash ID(s)

sqlite3_exec

Asked by AnonymousUser 10 years ago

Last reply by hellbraker 10 years ago

  • Archived

firefox crashes when i just search or open any page(all other browsers work well & no virus in system scanned with bitsefender)

when i just search or open any page it crashes (all other browsers working well & there is no virus in system scanned with bit defender) Crash ID(s) bp-ccce1f95-1d25… (read more)

when i just search or open any page it crashes (all other browsers working well & there is no virus in system scanned with bit defender)

Crash ID(s)

bp-ccce1f95-1d25-43aa-9de9-55f6f2100518

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5

Asked by kumar_0119578 10 years ago

Last reply by Moses 10 years ago

  • Archived

from crash report i foundmodules(2) with no versions .what next ?

Firefox crashes when I try to open it .Following your instructions I have found the crash ID and the modules with no version no's.What do I do next ? Help please. Crash … (read more)

Firefox crashes when I try to open it .Following your instructions I have found the crash ID and the modules with no version no's.What do I do next ? Help please.

Crash ID(s)

d692734b-d7fc-4e90-ae40-d85e62100518

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Asked by AnonymousUser 10 years ago

Last reply by Moses 10 years ago

  • Archived

zzxc: FireFox hangs on opening requiring force quit I have snow leopard mac and tried terminal from your web page but did not get the box as shown

hello zzxc Firefox does not open in safe mode and from the menu bar it will not quit ...... I have to go to the dock and right clic to force quit. I have tried to uninsta… (read more)

hello zzxc

Firefox does not open in safe mode and from the menu bar it will not quit ...... I have to go to the dock and right clic to force quit.

I have tried to uninstall and reinstall, to try terminal as instructed

It will not open in safe mode

What now ?

Dave

Asked by AnonymousUser 10 years ago

Last reply by zzxc 10 years ago

  • Archived

Firefox doesn't start despite not being already running task manager process

I have recently updated my Firefox version to the latest 3.6.3. I had the feeling the installer donload was not quite "complete", and after installing and running the ins… (read more)

I have recently updated my Firefox version to the latest 3.6.3. I had the feeling the installer donload was not quite "complete", and after installing and running the installer I tryed adding plugins but the latest ones said I have version "3.0.5 MEGAUPLOAD" (I think). I assumed that was caused by the download not really finishing (appears as done after 97% was downloaded), so I redownloaded it and made sure it got up all the way to 100%, using a different download manager. It worked, and I installed firefox again with the completely downloaded installer. When I tried opening it nothing happened, and I checked the task manager but no firefox process was running.

Asked by AnonymousUser 10 years ago

Last reply by Chris Ilias 10 years ago