Firefox Support Forum

My computer messed up today and i had to recover it, but i didnt get to save my bookmarks. I've had a mozilla account since 5/2/2024 (i think, thats at least what it says was the date i made my password) and i've saved a lot of bookmarks i cannot lose.

i forgot what email i had made it with tho, so i created a couple of new mozilla accounts and idk if that has messed up the profiles i'm using? i read the mozilla guide on bookmarks and i have like 3 profiles under "profile:default-release" (my settings are in danish, idk if that's what its called in english). but i cant tell which one it is? furthermore, when i click on "manage bookmarks" i get to this place that says something about bookmarks saved on html or something - which i know i havent done.

oh also, before any of that, the first thing i did was synchronize my google chrome bookmarks with firefox and idk if that has messed something up?

I tried to login to firefox sync on a different system due to repair. My entire data is gone and all passwords are also gone. What to do.

I even tried login with username and password apart from google sync. It still didn't worked.

When I open github it loads incorrectly as shown in the picture, after I press F5 to reload the site load fine. I have tried deleting cookies and I am using any ad-blocker. Any help? Thanks.

My customer has a problem since about a month on Firefox (using it on a Terminal Server). The top of Firefox gets hidden by white and grey "bar" and he can not even use the "functions" of buttons behind that. -> Please see attached Print screens Lower part of the Favorites-bar is visible and also works if he clicks on it - everything above not visible and does not work for clicking.

The problem only comes up from time to time maybe once or twice a week. When he minimizes Firefox the application behind is visible normally. when he maximizes it again, same problem still visible in Firefox. When he closes RDP Session and reconnects - the problem disappears. When he turns off the monitor where Firefox is visible - Firefox gets move over to the other monitor and the problem disappears.

I am not 100% sure if this is a Firefox problem or Remote Desktop Problem (or maybe an add-in problem). But until now it only happened on Firefox!

He is always on the last recent version of Firefox, we just updated today to the latest version again - but I can not say yet, if the problem would still exist on the latest version from today.

I am having a new (to me) problem logging in to Flickr using Firefox on my laptop (running Windows). After supplying the requested email and password at log in, I was prompted to enter a verification code that was sent to my account email address. After promptly entering the verification code, I was returned to the original log in page. There was no error message to indicate that either the address, password, or verification code were incorrect or that anything else had gone awry. I was simply not logged in. I repeated this process a few more times with no change.

Then I tried two other browsers (same laptop) and logged in sucessfully without even having a prompt for verification code from Flickr. I also have access to the account through the Flickr app on my phone. I am not sure then what Flickr is encountering with Firefox in particular. Any suggestions? Thank you.

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

Cannot delete cookies nor cache due to a grayish button. First it works fine, after a few hours, buttons are gray.

Also sync seems not to work anymore when this happens.

Every time I restart firefox, my spellchecker languages disappear, leaving me only with one - the addons are still installed, they're just not available to be selected. Even now I can't spellcheck in english. Please help.

Issue: The "Recommended stories" setting for the new tab default home page periodically re-enables itself.

Version Info: Firefox 124.0.1 (64-bit) OS: Linux Mint 21.1 Cinnamon

Additional Information:

• I do not use pocket, at all
• All settings that I can find related to pocket are disabled
• I do use Firefox Sync, however the other device (124.0.1 (64-bit) on pop_os!) does not have this issue
• Does not correlate to version updates (Mint has automatic updates disabled in policies)
• Does not occur after a simple restart

I am tired of disabling this setting and having it return seemingly randomly. I have no interest in these stories, and consider them spam.

Please assist me in determining why this is happening on this device and how we can go about preventing it going forward.

Thanks, Steven

I am no longer able to view my Pinterest account via FIrefox. The page is blank and can't see any of my pins. Sometimes, I can't even log in to the account. I have contacted Pinterest and they don't know what the issue is. I have cleared cache, removed extensions etc but nothing seems to work. I don't have this issue with Google chrome or Microsoft edge. I only have this issue with Firefox. Why is that??

I use my monitor in portrait orientation for various reasons, one of which is a large cat. In reference to earlier comments elsewhere about the tab bar, I like having the tab bar across the top of the browser window, and I don't need the additional vertical space.

I've read the conversations about grouped or nested tabs, and I've looked at the add-ons for tab grouping. The add-ons seem inelegant, and they don't really do what I want them to do. It seems to me that the best way to approach grouping tabs is keeping the existing tab bar and adding a layer of function to it.

I have 117 tabs open because I'm approaching antiquity, something of a slob, a bit of a hoarder, need to have reminders for the rabbit-holes I plumb, and I find the Bookmarks cumbersome. Firefox doesn't seem to bog down under the load, which is great.

How about this: Rig the Tabs function to accommodate two or three levels. Along with the New Tab button, make a button to open a Tab Drawer, which can be named and would always be visible. Related tabs could then be dragged and dropped into the relevant Tab Drawer, and the Tab Drawers can be dragged to arrange them among exposed tabs on the Tab Bar. Tab Drawers could contain Tab Drawers to create one or two sublevels. (Even one-level tab grouping would be a huge improvement.)

Opening a Drawer would be by clicking on it; this would open a drop-down menu of the contents. Selecting a tab in a Drawer would open a that tab next to the drawer; selecting a Drawer would The right-click menu for the Drawer could include options for Open Drawer in New Window and Open All These Tabs and Drawers in One New Window. As the user would be navigating through tabs, the drop-down menus would not be too much of an intrusion.

As an example, I could have Tab Drawers to collect the 17 recipe tabs I have open, or the six peculiar Ebay search pages I keep, the twelve crossword and game tabs I visit regularly, the eight or so YouTube tabs I maintain and the multitude of medical, banking, utility and governmental tabs I need for logging in more often than I'd prefer. And it would be nice to have a Drawer for the tabs I have for online shopping; opening them all in a new window would be useful.

I don't know jack doe about coding or what bugs could possibly arise from such a feature, but this seems a reasonable approach to the problem of tab grouping. It keeps tabs as they are (It might require a few more vertical pixels so Drawers could be outlined for visibility), and allows one to fine-tune their use in a manner similar to using other features on Firefox. It doesn't require a new window that takes up space on the desktop as the current add-ons do.

Does this seem reasonable and possible? I'd do it myself, but I can't.

Thank you.

Windows 10, Firefox v. 124.0.2

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstalled Firefox. I have version 123.0.1. I imported my FF bookmarks after exporting them from another computer. Now, FF remembers my IDs but not my passwords. When I log in to a website, FF offers to save my password and when I click yes it pops up a bubble saying "Password saved!" However, next time I go to that website, although it remembers my ID, it does not recall my (supposedly saved) password. In this support site, I see most users with this problem say FF will not remember either their IDs or passwords, whereas FF remembers my IDs, so my problem may be different. In FF help, I see that another password manager could be keeping FF from saving passwords. To the best of my knowledge I have never used another password manager. What is keeping FF from saving my passwords, while remembering my IDs? Is there a Windows Registry setting or a FF About:Configuration setting I need to change? Is re-installing FF a last ditch option?

I've been using Firefox home content shortcuts usefully on my Windows system. I installed Ubuntu on Vmware last night and synced Firefox account in it. After that, the home content shortcuts are all changed to the default status. I think it's because that I clicked the sync now button on Ubuntu. Is there a way to roll it back? Thanks.

Dear Firefox team.

My Laptop OS was dead, I unable to syncing my bookmark on new windows-10 OS and logging with gmail account.

how can i get the syncing bookmark on my laptop.

can anyone help me. my bookmark is very important and up to date till last week.

Version : 24.0.2 (64-bit https://prnt.sc/jY-u_50dt2b7

Can you recommend some kind of extension thet will only check current icons for the bookmarks? Just that. I don't need duplicate bookmarks checker, inactice checker and God knows what else checker. Just icons, that's good enough for me.

Hej på ER, Jag kan inte längre komma in på facebook genom FIRE FOX. Kan Ni hjälpa mig så att det fungerar igen ? Tacksam om ett svar på min mailadress:

hermannbernd12@gmail.com

Hälsningar, Bernd Hermann

Hello everyone, I’m a fan of Firefox due to its efficient handling of webpage caching and memory management. However, I often find myself switching back to the Chromium-based Edge browser due to one specific feature in its DevTools. In Edge, when I resize the viewport, it stops at a certain limit. If I want to resize it further, I can zoom out and then continue resizing. I find this feature very useful. Is there a way to have similar functionality in Firefox? I’m currently using the Firefox Developer Edition.

On the page listing passwords, it was possible to sort them by "Alerts".

In settings, there is an option to enable checking the vulnerable passwords: https://support.mozilla.org/en-US/kb/firefox-password-manager-alerts-breached-websites

On my other laptop using Firefox v121, the alerts are properly displayed. But on my second laptop using Firefox v124, the alerts are gone. I can't sort password by "Alerts", the option isn't there. Both laptops share the same Firefox account and have password synchronized between each other.

Obviously, I ticked the "Show alerts about passwords for breached websites" box in the settings but it looks like it does not nothing. I also checked in "about:config" and everything seems good.

Is this feature gone?

I always want the address bar suggestions to start with my bookmarks. Is there a way to control the results? I remember there was something in about:config previously.