Firefox Support Forum

After doing an update to Firefox (currently on 102.0.1), the settings for what happens when I click on a PDF file always seems to reset to 'save file', when what I want (and what I have to keep changing back to) is 'Always ask'.

Is this a known issue or is it something about my environment that causes this?

My system is running Windows 11 on an HP laptop with an AMD 7-5800U CPU and 8Gb of memory. [I'm posting this on my desktop machine which doesn't seem to exhibit the same behaviour - Windows 10 on an Intel 8500 CPU and 16Gb of memory]

thanks for any advice.

Alan

Hi,

I've been using Containers in Firefox since I discovered it's existence. I've always been able to right click on a link in a search result and am then given a multitude of options. Almost invariably, I select "Open link in Personal Container". When I do so nothing happens. No new tab opens. No new instance of Firefox opens. Literally, nothing happens. However, if I click the link, the page that I'd like to view opens. I've not changed any of the settings in Firefox. I've not installed any new software. I've run several security apps and none has reported any malicious software on my system. I prefer to keep my original search page and explore search results on a different tab. Am I able to go back to that mode of working?

When I go to Artists Network and log into my account and try to view the videos that I have paid for, by clicking on a link - with Firefox nothing happens. However, they work using MS Edge.

Use hardware acceleration is unchecked and my graphics driver is up to date. If Microsoft Edge works why doesn't Firefox?

What is wrong?

Secure Connection Failed

An error occurred during a connection to www.google.co.in. SSL peer was not expecting a handshake message it received. Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

I receive the above message very frequently. Option already tried is- about:config- security.ssl.enable_ocsp_stapling = true/false. By toggling true/false very frequently, I can access the website.

Sometimes it works when it is true, sometimes it works when it is false. This happens all the time. how to get rid of it

Hello, My FF export to html backup stops half-way ! Here is the problem: Untill last June 2022 this backup was doing fine to reach the usual more than 65.000 mb. & gradually building up with every bookmark I add. But last month all that changed when the option started to stop half-way. Meaning it stopped at the level of more than 17.000 mb !!! Which is unbelievably LOW. Today Aug 3, 2022, I retried the operation on my usb stick. And FF export gave me the same results (with the little difference of the few bookmarks I added in the meantime). I didn't find any solution in the FF help pages to help me settle this problem. So any anything to fix this will be appreciated. I'm running windows 10 home & FF 103.0.1 (32 bit)

I have updated firfox and tried full refresh. Does not crash in troubleshoot mode, but still does with all themes and extensions disabled.

I use :

Bitwarden Evernote web clipper Decentraleyes Privacy badger Ublock origin

Hi,

After the last update, when I connect to my regular sites, I keep getting an error massage , some times the site is being opened , but some times the URL I try to reach does not open at all.

Thanks for your help

Recently I wanted to install Firefox on this PC (my Dell laptop). Im using Windows 10 64-bit 19044.1415 OS build. I tried to use Firefox as I have been using chrome on my other past devices for years now. I tried to install FireFox multiple times for Windows 64x, but it didn't work; I used Mozilla's desktop download link. is there some particular download I need to get for my device? (all firmware is installed to its latest version)

'The Problem: I use the chrome browser literally for everything, and it is what I'm using to write this question. Anywho all other browsers, including Firefox, fail to load on my device; I've tried reinstalling, I've tried factory resetting my PC, and I've read countless articles on how to fix this, yet none has worked. The issue is when I click on the browser icon or try to run the program, Mozilla doesn't open. Instead, it shows a black screen for a split second, then nothing. And nothing works either. No amount of troubleshooting, firewall deactivating, hardware wiping, installing the latest version of java, and crap will work. It's absurd, and I'm genuinely frustrated. Can someone help me?

Like in

https://support.mozilla.org/en-US/questions/1224759

my twitch tab stutters when i change from a different tab to the twitch tab. I don't have it everytime, it's really inconsistent. It appears that my video moves forward some seconds. Suggestions like in the link didn't helped for me.

I tried: - set media.suspend-bkgnd-video.enabled to false and restart -> didn't solve the issue -set media.suspend-bkgnd-video.enabled back to true and restart -> didn't solve the issue -set media.suspend-bkgnd-video.enabled to false set network.http.throttle.version to 1, restart,

 set media.suspend-bkgnd-video.enabled to true again and restart -> nope

- set network.http.throttle.version to 0 and restart -> nope.

I'm really helpful for any ideas. Thanks in advance!

Within the last few days, the font in gmail has changed. When I go to gmail settings I can select a different font but the "save settings" remains greyed out and therefore the change cannot be made. If I enter gmail on a different browser I can change the font. This fault seems to be related to Firefox. Do you have a solution?

I am having this same problem: https://support.mozilla.org/en-US/questions/1323092 except I followed those steps and gmail still opens in only the container I set for it. Even if I right click from a search and tell it to open in a different container or if it gives me a popup asking if I want to open gmail in the preset container and I click "no, open in this container", it will still open in the preset container. Attached is proof that "Always Open in This Container" is unchecked.

The headers/Titles section with site icons has doubled in size, top to bottom, impacting pages I'm on, eg how far you can scroll down. I want to shrink it back to how it was a few days ago, please, TIA

Have a serious problem - all my bookmarks are gone from Firefox. I went to restore (it shows 498 bookmarks from various dates) but when I go to restore it is not successful. HELP. I am lost without these bookmarks!!

Hello, After last update to version 103.0 (64 bit) Firefox does not clears history on exit anymore. Please find my settings in attached files. Could You please fix that? Thanks! :)

Hi

When I save bookmark in e.g. folder XYZ which already holds e.g. 65 links, the new bookmark is not displayed. Same goes for general saving where either bookmark is not displayed, or in few cases it wasn't even saved. wth is going on with your bookmark system? FF is honestly the only browser which has unreliable bookmark system. It's like FF on a whim stops saving bookmarks, or choose to not display more than X links in given folder. This is just absurd.

Hello,

The website https://pflanzenkongress.site loads without problems in Google Chrome, Opera, Microsoft Edge but unfortunately not in Firefox. The page just remains blank (white) without an error message (see attached screenshot). Other websites load without problem in my Firefox browser so I was wondering what the problem could be?

Thank you

Markus

Hi, I created a sign in to a particular account for a website using FF about a year ago & used it several times without issue. I haven't used it in about 6 months & now when I try to sign in, nothing happens. The mouse pointer turns to a pointing hand when I hover over the sign in, but that's it, the tab doesn't refresh & no new tab is opened. It doesn't look like FF recognizes this as a link.

When I right click on other links I get the option to: Open Link in New Tab Open Link in New Window etc...

but when I right click on this link causing me issues, I get: Save page as... Save Page to Device etc...

It is as though FF doesn't see this as a valid link. I'm using Windows 10 64 bit & FF version 103.0.1 & have FF set to automatic update.

I've run FF in safe mode & no change, suggesting it's not my add-ons.I've Googled the problem & seen examples of what look similar, but no solution seems to work. In particular I've tried the suggestions from https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can but none helped.

I don't have any issues with this link in other browsers. Chrome opens it up in an instant & I'm wondering whether it would be just easier switching to Chrome as my default.

I'd love to stick to FF as my default, can anyone help?

Hello,

Have recently lost the ability to print from Firefox. From the File Menu, from "3 lines" in the upper right, from ctrl-p. All result in spinning diagram and "Preparing Preview" and then just never getting further. Cannot think of any change I made in the last few days that would have caused this. Initially thought it was only when trying to print PDFs like a bank statement but now I see it is any web content I try to print.

Please help.

Thank you.

Jack

Hello

I deleted Firefox I deleted my account But it is not fixed

Firefox layer and page

Every site I go to is like this

If you pay attention Microsoft browser The layer and the page are all the same

Thank you for your guidance

When I open a tab, I set it to default to show the shortcuts/search engine (image below). I once had 3 nearly full rows of shortcuts, now I have next to nothing. How did they disappear? And it was selective, since 3 remain that are not sponsored shortcuts or anything Firefox would care about on its own.

Any ideas as to how to fix this?

Paul