Firefox Support Forum

on firefox 78.6esr the taskbar doesn't appear when i mouse down to the bottom of the screen.

googling this provides no solutions. neither does another profile. apparently this problem has been around for several years.

what to do?

Strangely some of the icons for my bookmarks have gone missing. They are all present on each tab but missing on the drop down list. I have tried finding the places.sqlite file in my profiles folder but it doesn't seem to exist. I am running v.84.0.2 (64 bit). Has anyone any idea why the icons are missing from one list and not missing from the tabs, I would have thought they would all be stored in the same place and come from the same 'pool' of data? Attached screenshots of tabs showing the icon and the drop down list with generic wireframe globe icon. Any help would be much appreciated.

Hi, I received an email this morning supposedly from mozilla support which stated there was a reply to a question I posted here about 5 years ago. Not the kind of person to click links in emails I signed in directly to my Firefox account and searched for replies to my original question and did not see a reply from the poster who was mentioned the email. How can I determine if this email is actually from mozilla and if it is not what should I do with it? I did check my email using the Firefox Monitor and nothing showed up. Thank you.

Hi! More than a month ago, I realised that my firefox nightly version is few months old. It couldn't update itself, everytime I tried to use update function, after restarting browser it didn't udpate and it didn't even restart, just close itself. So I downloaded latest version from mozilla site to update. But now I remembered that moment and checked what version I have. Guess what, it's that version I downloaded back then. And I can't update it still. I don't know what the error is, but I know what it's connected to it. Every time I open firefox I have to open it double. First opening does literally nothing, and I have to open it 2nd time to open it.

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search extension etc, and it's always been a great browser.

Recently though (not sure if it's just recently, or I've only just noticed), it's so slow. I tried a brand new profile, no extensions, no settings changes, and it's the same. Example loading times:

bbc.co.uk/news Firefox: 14s Edge: 2s chess.com Firefox: 19s Edge: 4s chess.com play vs computer Firefox 38s Edge 2s

https://youtu.be/er9jBysL0vEFirefox vs Edge (YouTube)

So it's not my profile settings or extensions.

BUT, I tried it on a different user profile on the same computer (Switch User from the Windows Start menu), and it's fast!

Why is this, and what do I need to do on my user account to speed Firefox up (keeping my same Firefox profile)?

Thanks in advance.

For reasons unknown to me, Google currently defaults to Czech when I'm using Firefox even though Firefox itself, my VPN, and my computer all are set to default to English. My VPN is also set for the US. The fact that my default browser is not Google should be irrelevant as even that search engine is set to English. Whenever I try to log into Chrome, the default is still and always English. I cannot find any settings anywhere in either Firefox or my computer that would cause Google to default to any language other than English. Please help.

None of the available migration or restore methods are capable of preserving OneTab data. In every case I have tried, OneTab is missing from the add-ons in my new installation or profile. The only approach which achieved anything at all was to replace the entire .mozilla director under Ubuntu, but even this only displayed the OneTab page and its data on the first invocation of Firefox. Since the add-on was not present, the data was gone at the second invocation. However, repeating this process at least allowed me to export the OneTab data from *one* profile on the first invocation. Unfortunately, this method is completely useless under Windows, as are the recommended approaches of using Firefox sync (with sync turned on for add-ons) or replacing the contents of a newly created profile with the contents of an old or saved one. How can I properly backup and restore or migrate a Firefox installation, *including* my OneTab installation and data?

Hello,

I have a web page that prints a document, and then redirects back to the main page. This website has always worked in every browser, and now in Firefox 84.0.2 it no longer redirects.

What changed in Firefox, and how do I get it redirecting again?

Here is a snippet of the code in question:

<script type='text/javascript'>

    var interval = setInterval(function() {
         if(document.readyState === 'complete') {
              clearInterval(interval);
              window.print();
         }
    }, 100);
    
    window.onbeforeprint = function() {
         window.location = 'https://www.mozilla.org';
    }

</script>

In the age of COVID and a switch to more remote work the dependency on online meetings has increased. The company I work for uses Google Apps for Business and has been using Google Meet for a long time, and I've never had any problems with it not working. Recently though, when I join a meeting using Firefox, nobody can hear me and it appears Firefox is not able to access my microphone. Here's what I've done to test:

1. Reviewed Windows 10 settings to make sure microphone input slider is up. 2. Checked other browsers, running Google Meet using Chrome works fine. (Note: everything was working before and I attempted to use Chrome to try out changing backgrounds. It seems like this is when my problems with Firefox began) 3. I've tested my microphone using https://www.onlinemictest.com/ initially it didn't appear to work, but if I tap on my laptop screen near the microphone I see lines showing activity, but it won't pick up voice. Using this same tool in Chrome works as expected. 4. I tested using Private Mode - Same results. 5. I tried clearing the startup cache - same results. 6. I tried using Safe Mode - same results. 7. Refreshed Firefox (using Troubleshooting Information screen (Refresh Firefox...)

I'm at the end of my rope trying to figure out what's going on, and why it only appears to be Firefox that's having a problem. Other apps like Zoom, and recording video using just the webcam on the computer also works fine.

Any help in getting this figured out would be appreciated. I try not to use Chrome if I don't have to, but switching to Chrome so I can join web meetings is a real pain.

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to slim it down. I want to keep bookmarks and have it auto recall previous sites I have visited. Can I keep the bookmarks and auto recall, but delete some of the files? These files are big also, places.sqlite, webappstore.sqlite, favicons.sqlite Thank you very much.

Hi there, When I navigate to Settings in Firefox -> (don't know the exact term in English) Privacy and Security -> Cookies and website data I see this "The saved cookies, website data and the cache currently occupy xx MB" and three buttons Remove Data, Manage Data, and Manage Exceptions. When I click the first button to remove the data, the data is erased but it always leaves an 85Kb amount. Why? I can remember times when all of this data was removed. Kind regards.

I am french speaking and have a french Firefox installation, sorry for bad translation...

In my Firefox I have this option selected : "Verify for the existence of upgrades, but let me decide for the installation".

I had the old version 66.0.5 since may,13 2019 and NEVER wanted to upgrade anymore for various reasons...

Why did the upgrade occurred this morning without my express consent?

This is a violation of my privacy and security, I want my old version back and a way to prevent any new upgrades in the future.

Rej

Hi, My other Windows tablet had problems and I had to reinstall Windows and therefore Firefox. I lost all of my add ons and speed dial tabs etc and want to sync with other devices, but on that tablet when I click 'Sign in or Register' I'm taken to a 'Create account' page. When I put in my email address, I'd expect it to say there's already an account with that email address, but it doesn't. Then, when I put in my current password, the first bar takes the password without problem, but when I fill in the 'Repeat password' bar, the first two characters are entered but the rest of the password jumps to the first bar!

This already the second installation of Firefox as the first version didn't work and the Firefox page in Explorer said something had gone wrong and gave another download link...

Do you have any ideas? This is taking a crazy amount of time, just going around in circles...

Thank you.

I have found a log-in in the logins and passwords list which I do not recognise - from a dating site which I haven't used! (How) Is this possible? I had recently been receiving a huge amount of spam but once I deleted the log-in the spam dissappeared. Does anyone have any thoughts?

In my notebook I have dualboot with Windows 10 and Ubuntu 20.04, and in Ubuntu Firefox notifications are integrated with the system, but in Windows 10 the notification is a ugly white rectangle. I tried to search how to change, and one site said I have to go to to Settings>System>Notifications & Actions and scroll down to Receber notificações destes remetentes and turn on Firefox, but Firefox don't appear there, as you can see in the screenshot. I'm Brazilian, so my system is in Portuguese.

Firefox latest version 84.0.2 on Win 10 latest updates Dell XPS 13 9380.

Firefox apparently crashes either on sleep or restore from sleep mode, forcing a session restore.

I specifically use a number of websites where forms are filled out in browsing tab. A Session Restore means a reload of that page, losing all my prior work on that page (could be up to an hour's work).

Loving my move from Chrome and starting my journey off the Google train. Firefox is great. But this one is a show stopper for me. Help!

I cannot open any attachments through AOL using the Firefox browser. The attachment is there but when I try to select it it it does not open with all types of attachments (.doc, .xls, .pdf, .etc..). This only occurs with Firefox and started about a few days ago. IE and Chrome are ok. Using Firefox version is 84.0.2 (64-bit). I had cleared the Cache but no difference.

Please advise.

When downloading a file without saving it it will just disappear after downloading. I can see the downloading process but when i click the blue arrow the message is that the file has been moved or missing. If I choose to save the file there is no problem but I often only want to have a short glance at the document and no interest i sawing the file.

I have made a new installation of Firefox but the problem remains the same. I hav temporarly turned off my Norton security program but that doesn´t help either. This problem was first noticed in late 2020 before that I could download and open the file directly.

Bad Request Missing OAuth parameter: client_id

Launching FF from LastPass vault and using correct password and email the < Bad RequestMissing OAuth parameter: client_id> popup appears. I am not sure what the correct URL for the FF login page is; I just copied the URL from the sign in page. LastPass launches my other websit sign ins successfully.

Kindly advise Robert

Apologies for any wasted time. JUST FOUND THAT THE FF SIGN IN URL WAS WRONG. LASTPASS NOW LAUNCHES FF SIGN IN AND ON PASSWORD ENTERED FF ACCT OPENS.