Firefox keeps randomly resetting

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last ses… (read more)

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last session is never available when this happens even though I have that selected and checked and it does work when I manually close out windows and tabs myself so i know that preference is selected. My search engine preferences are always reset and have to restore defaults as well. Mac os Big Sur 11.2

Thanks to anyone who can help me solve this sudden mystery. Long time user of firefox on macbook pro and mac towers.

Ronnie DiCicco

Asked by dicicc 2 weeks ago

Last reply by dicicc 6 days ago

bookmarks, passwords, and add-ons gone

Hello. I have purchased a new computer and cannot sync my Firefox account with it. The old computer is not working and I had forgotten my Firefox password, so I reset it … (read more)

Hello. I have purchased a new computer and cannot sync my Firefox account with it. The old computer is not working and I had forgotten my Firefox password, so I reset it through the "reset your password" email firefox sent me. After logging in , there is no history of bookmarks, passwords, or add-ons with my account. Does anyone know how i can recover this data?

Asked by Iket1 1 week ago

Last reply by Iket1 6 days ago

Firefox not working after update.

I recently updated Firefox, and it has stopped working completely. The address bar seems to be disconnected, and no bookmarks will open either. Not even settings will loa… (read more)

I recently updated Firefox, and it has stopped working completely. The address bar seems to be disconnected, and no bookmarks will open either. Not even settings will load. I had a second browser, and even after removing and reloading firefox, the problem remained.

Asked by carship 1 week ago

Last reply by carship 6 days ago

Proxy Settings

we have installed Firefox 85.0.2 (esr). we are working in home office with a vpn connection (citrix gateway). the system is set to use proxy settings with a script - ever… (read more)

we have installed Firefox 85.0.2 (esr). we are working in home office with a vpn connection (citrix gateway). the system is set to use proxy settings with a script - every time I start firefox new, it is set to "auto-detect proxy setting for this network" and I have no internet. Also with disabled vpn connection - i have to set the proxy setting to "no proxy" or "use system proxy settings" who sets the setting default to "auto-detect ..."? why is this not working in home-office

Asked by stefan.luik 2 weeks ago

Last reply by stefan.luik 5 days ago

Why do you archive threads before fixing the issue???

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?… (read more)

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

Asked by insomniacno1 2 weeks ago

Last reply by insomniacno1 5 days ago

How to turn off the name of the search engine in a blue box in the address bar instead of the search shortcut as typed?

When I typed any search shortcut (let's say "w" for Wikipedia) and then Space in the address bar, the bar would have just shown "w ". After an update to 86, now typing "w… (read more)

When I typed any search shortcut (let's say "w" for Wikipedia) and then Space in the address bar, the bar would have just shown "w ".

After an update to 86, now typing "w " shows "Wikipedia" in a blue box instead of "w ". This is extremely irritating because I now can't just press Alt+D and enter a new search shortcut from scratch when I mistyped.

I have both browser.urlbar.update1 and browser.urlbar.update2 set to false.

Asked by hysknrs 1 week ago

Last reply by hysknrs 5 days ago

Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 1 week ago

Last reply by Ellis Eff 5 days ago

History of synced devices

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firef… (read more)

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firefox with theirs without me knowing it or being aware that happening. In this specific case I know it happened 100% and I just need somehow to prove it ... Thank you!

Asked by Anne_Polster 4 weeks ago

Last reply by Anne_Polster 4 days ago

BarTender Software No Longer Shows Printer Status

I know this is a longshot. I used Firefox for the last couple of years with Seagull Scientific's BarTender software on my Windows 7 pc. Now my PC was wiped out and Wind… (read more)

I know this is a longshot. I used Firefox for the last couple of years with Seagull Scientific's BarTender software on my Windows 7 pc. Now my PC was wiped out and Windows 10 as part of my company's initiative to get everyone up to Windows 10. BarTender uses a driver to talk to your print drivers and provide a status back to the BarTender server and webpage that we use. After the move to Windows 10 Firefox will not work with BarTender. It works in MS Edge and Chrome.

 I've got a ticket into Seagull Scientific and I can foresee how this will go.  They will point me back to Firefox and then I'll get pointed back to the vendor.   I know it will be hard to find someone with a similar issue.  But maybe someone had some issue with another driver, etc that stopped talking to Firefox.   
I've tried to turn off all of Firefox's protection stuff that might be interfering and still not working. 
I have used Firefox and prefer it over any others.   But I also don't like the idea of having to change browsers depending on what I'm doing.   Besides, this software I have to regularly use.   So if I can't find a solution I may have to abandon use of Firefox.

Asked by Michael 2 weeks ago

Last reply by Michael 3 days ago

Default Container

Is it possible to have a default container? When I open a site in a container, if I then use the open window to go to a URL that I have not assigned a container to, i wou… (read more)

Is it possible to have a default container? When I open a site in a container, if I then use the open window to go to a URL that I have not assigned a container to, i would like this new site to open in a "default" container. I believe the Facebook container works like this, it only allows Facebook related sites to be opened in that container any other sites are open in a new window/tab. An example, if i open a bank URL in a "Banking" container, log off and click on another unrelated bookmark (say Mozilla help), It would be nice if it opened in a separate container I had assigned to be the default container.

Asked by bernie4 3 weeks ago

Last reply by bernie4 2 days ago

Disable checking for updates on 85.0.1?

I want to disable checking for updates, but the setting to do so has been removed. After updating fairly recently, I noticed that the setting located in: about:preference… (read more)

I want to disable checking for updates, but the setting to do so has been removed. After updating fairly recently, I noticed that the setting located in:

about:preferences#general

Was changed to "Check for updates but let you choose to install them" WITHOUT my permission. As a result of this change, I get nagged while I am working ALL THE TIME. Like, several times a day. Not just when the browser first starts, but while I am working. I am getting sick of it! It's become spam at this point, drawing my eyes away from work. and if you think spamming people will make them do it, think again.

In Windows 10 I got so fed up with the automatic updates disrupting work that I outright destroyed my computer's ability to EVER get a system update. If the nuclear option is available for Firefox I am prepared to do so if only to make it shut up already.

So anyway, please tell me, how do I make it stop nagging me about updates? and while I am at it, how do I kill the notification system entirely? because I never want any type of notification ever disrupting me while I am working.

Obviously Mozilla understands this sentiment, since the default behavior now is to hide notifications as described here:

https://blog.mozilla.org/firefox/block-notification-requests/

So why be so in-your-face about updates?

NOTE: I am not against updates in general, but back in the 90's when software updates was optional I updated things far more often because I enjoyed having the ability to do research on an update before accepting it. This personal policy has resulted in me avoiding lots of bad updates that damaged other people's computers, but software that updates without permission like Chrome, for example, would constantly introduce bugs or change behavior without my permission in such a way that makes it largely unusable to me. On my chromebook computer I was able to temporarily block chromebook updates by manually setting the version number to a maximum value but the moment google found a way around that an update was pushed that screwed up touch screen functionality, so, realistically speaking, the heavy handed approach to updates is ultimately what causes me to stop updates. Ironically. While I understand a desire for security, these big companies just don't seem to realize that my computer is my own personal property so they can't treat it like it was under the authority of their IT department. I just want control over what my computer is doing. If and when I update it will be because I am ready to, not because someone else decided to force it on me.

Asked by Elliander 1 week ago

Last reply by Elliander 2 days ago

firefox crash ubuntu 18.04

Hi Firefox has been crashing on my linux system since february 27th Whether I attempt to start it safe mode or not, it will crach on startup, and Mozzilla Crash Reporter… (read more)

Hi Firefox has been crashing on my linux system since february 27th Whether I attempt to start it safe mode or not, it will crach on startup, and Mozzilla Crash Reporter GUI will open. If I attempt to run it from the terminal in safe mode, the following error message appears in the console ExceptionHandler::GenerateDump cloned child 21529 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

This is the content of the most recent file in ~/.mozilla/firefox/Crash Reports/pending


{"AdapterDeviceID":"0x0166","AdapterDriverVendor":"mesa/i965","AdapterDriverVersion":"20.0.8.0","AdapterVendorID":"0x8086","AvailablePageFile":"0","AvailablePhysicalMemory":"122281984","AvailableSwapMemory":"1374183424","AvailableVirtualMemory":"1683070976","BuildID":"20210222142601","CrashTime":"1614523618","DesktopEnvironment":"gnome","EMCheckCompatibility":"true","FramePoisonBase":"9223372036600930304","FramePoisonSize":"4096","InstallTime":"1614417559","IsWayland":"0","IsWaylandDRM":"0","MozCrashReason":"OOB","Notes":"Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ","ProductID":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","ProductName":"Firefox","ReleaseChannel":"release","SafeMode":"1","SecondsSinceLastCrash":"10","ServerURL":"https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=86.0&buildid=20210222142601","StackTraces":{"crash_info":{"address":"0","crashing_thread":0,"type":"SIGSEGV /SEGV_MAPERR"},"modules":[{"base_addr":"0x7f212ff74000","code_id":"1e756486b2b98ce1a7aaf89f21df80a87ae917ae","debug_file":"libxul.so","debug_id":"8664751EB9B2E18CA7AAF89F21DF80A80","end_addr":"0x7f21384f3000","filename":"libxul.so","version":""}],"status":"OK","threads":[{"frames":[{"ip":"0x7f2135a23a0b","module_index":0,"trust":"context"},{"ip":"0x7f2134e1fa7e","module_index":0,"trust":"scan"}]}]},"StartupCrash":"1","StartupTime":"1614523616","TelemetryClientId":"eedb5a75-0b05-48d7-9f0b-e0ff7d7a1bef","TelemetryServerURL":"https://incoming.telemetry.mozilla.org","TelemetrySessionId":"54d80b9d-456a-4e17-9863-807eb6a296b8","ThreadIdNameMapping":"9568:\"IPC I/O Parent\",9569:\"Timer\",9570:\"Netlink Monitor\",9571:\"Socket Thread\",9572:\"Permission\",9575:\"JS Watchdog\",9576:\"JS Helper\",9578:\"JS Helper\",9579:\"JS Helper\",9577:\"JS Helper\",9587:\"Cache2 I/O\",9588:\"Cookie\",9589:\"StreamTrans #1\",9591:\"DOM Worker\",9593:\"IPDL Background\",9594:\"StreamTrans #2\",9605:\"StreamTrans #3\",9614:\"QuotaManager IO\",9629:\"IndexedDB #1\",9701:\"Worker Launcher\",9755:\"SoftwareVsyncThread\",9756:\"Compositor\",","TotalPageFile":"5408432128","TotalPhysicalMemory":"4028993536","UptimeTS":"1.39140296","Vendor":"Mozilla","Version":"86.0"}

What can I do to get fireworks working again?

Best wishes,

Will

Asked by william23b 1 week ago

Last reply by william23b 5 hours ago

Firefox 86.0 (64bit) crashes when try to print

Since the latest update to 86.0 (64bit) crashes when try to print. I solve the problem by deleting all printer settings in prefs.js. It appears again when try to print to… (read more)

Since the latest update to 86.0 (64bit) crashes when try to print. I solve the problem by deleting all printer settings in prefs.js. It appears again when try to print to a network printer with special German/Swedish characters in its name: "Värmdö".

Asked by epialf 6 days ago

Last reply by epialf 6 days ago

With Facebook Container active, my Instagram tab keeps becoming unpinned when I start Firefox

I have my Instagram tab pinned, as well as my Facebook Messenger tab, and every time I start Firefox, the Instagram tab is not pinned anymore. Yet, the Messenger tab is s… (read more)

I have my Instagram tab pinned, as well as my Facebook Messenger tab, and every time I start Firefox, the Instagram tab is not pinned anymore. Yet, the Messenger tab is still pinned.

Is this a bug or a feature of the Facebook Container? I assume a bug since it only happens to my Instagram Tab.

Asked by AGAVAXAVAGA 1 week ago

Last reply by AGAVAXAVAGA 6 days ago

Playing Mjpeg video stream from Foscam and DLink cameras

I am not able to see live Streaming MJPEG video from both of my cameras on my new Samsung S21 Ultra. I had an S10 Plus and Firefox played both cameras video stream just f… (read more)

I am not able to see live Streaming MJPEG video from both of my cameras on my new Samsung S21 Ultra. I had an S10 Plus and Firefox played both cameras video stream just fine. Odd thing is FireFox Focus plays both video streams like I experienced on my S10. But I have to login manually every time. I want to have the convenience of reg FireFox remembering user names etc. Any help is appreciated.

Asked by dpot801 6 days ago