Firefox fails to update automatically

I have noticed for the past 3 or 4 updates Firefox refuses to update via Help |About. It tells me there is an update I click on the button on the about page to restart th… (read more)

I have noticed for the past 3 or 4 updates Firefox refuses to update via Help |About. It tells me there is an update I click on the button on the about page to restart the browser yet the update never installs. The only way to update Firefox is to download the installer from Firefox website.

I have cleared cache and cookies and that has done nothing to solve this issue

Asked by pcguy 6 days ago

Last reply by pcguy 6 days ago

FIrefox Zoom meeting issues

Recently I have issues in Zoom meetings. To make browsing a bit more private I went and activated some of the settings from privacytools.io, but I can't remember changing… (read more)

Recently I have issues in Zoom meetings. To make browsing a bit more private I went and activated some of the settings from privacytools.io, but I can't remember changing privacy settings before the problems started occuring. On the Firefox Beta channel I don't see any video streams (not even my own) and on the nightly channel I hear others audio speed up and they sound like mice and they here me extemely slow.

Does anyone else have these issues or an idea which settings might cause this?

Asked by Yves 6 days ago

Lost all my bookmarks while logged into my firefox account

Hello ! This week, I reset my computer. I had been logged into my Firefox account since February 2020 and noticed that my bookmarks and other stuff would be saved. When … (read more)

Hello !

This week, I reset my computer. I had been logged into my Firefox account since February 2020 and noticed that my bookmarks and other stuff would be saved.

When I logged into my Firefox account in the web browser, nothing happened. I lost all my bookmarks.

It's very wiered because i really didn't get anything back, and i did'nt make a backup of my bookmarks before my reinstallation.

Someone has a solution to help me get back my bookmarks ?

Asked by wawaaa 6 days ago

Firefox 86 can't log in to my NYTimes account

I[m using Firefox 86 64-bit on my Win 10 desktop. Beginning with Firefox 85, I have been unable to log in to my NYTimes account. When I do go through the log in procedur… (read more)

I[m using Firefox 86 64-bit on my Win 10 desktop.

Beginning with Firefox 85, I have been unable to log in to my NYTimes account.

When I do go through the log in procedure, it appears to work, but then, when I am taken aback to the NYT home page, it shows that I am not logged in.

Appreciate any help anyone can provide.

Asked by howard.karten 6 days ago

Add-ons not showing up in toolbar

Basically the only one showing up is uBlock origin, others show up as enabled when I go to the Manage your add-ons page, but not in the toolbar. I've tried resetting ever… (read more)

Basically the only one showing up is uBlock origin, others show up as enabled when I go to the Manage your add-ons page, but not in the toolbar. I've tried resetting everything to default settings, updated every add-on, enabled history collection.. nothing has made a difference. Any tips would be very appreciated!

Asked by vaiva.zok 6 days ago

Righ click: menu for spelling and language disappears

Hello I have installed the dictionary for another language and when I right click the menu is there, however if I try to change the language it disappears. If I click aga… (read more)

Hello

I have installed the dictionary for another language and when I right click the menu is there, however if I try to change the language it disappears. If I click again it's gone.

I have tried that if I disable UBlock Origin, the menu comes up, but I am not able to change language anyway. If I refresh, the menu disappears again.

Asked by babbuccio80 5 days ago

Last reply by babbuccio80 5 days ago

Firefox is using ultrasurf browsing blocked by firewall (Firepower)

Greetings, After a recent upgrade, i noticed that i can't browse to certain website using firefox, however if I used chrome or any other browser it i can. after trouble… (read more)

Greetings,

After a recent upgrade, i noticed that i can't browse to certain website using firefox, however if I used chrome or any other browser it i can.

after troubleshooting, noticed that in firepower (firewall I am using), the requests are using "ultrasurf client" image attached. Thus application gets blocked.

Made sure I don't have any "ultrasurf" plugin / addon installed, I even tested with running firefox in safemode but still same issue.

I also noticed that when I try to load a site, the connection doesn't go to that website IP but to one of cloudflare IPs. DOH is disabled, I and blocked all Cloudflare connections on the firewall.

Has anyone noticed this with their firefox ?

Version 86 DOH Disabled Firepower detects Ultrasurf client Connections are made to Cloudflare ips (Specifically to the range 104.16.0.0/12)

Asked by saifb 5 days ago

Scrolling problem

I couldn't find this so I worked it out myself... post this as a fix for others! TROUBLE: I have had problems with scrolling down using the scroll bar on reddit and elsew… (read more)

I couldn't find this so I worked it out myself... post this as a fix for others!

TROUBLE: I have had problems with scrolling down using the scroll bar on reddit and elsewhere. When it got near the bottom it would uncontrollably jump back up not allowing me to get to the bottom of the page whether I held it with the cursor or not.

FIX: Go into options, general, browsing and turn off SMOOTH SCROLLING and AUTO SCROLLING.

Asked by jrfoleyjr 5 days ago

After update to Firefox 86.0 64 bit on Windows 10 I can't login to NY Times

I've reported this to the NY Times, but I can login fine with MS Edge browser, so I thought you'd want to know. Until this problem is fixed, I will have to use the Edge b… (read more)

I've reported this to the NY Times, but I can login fine with MS Edge browser, so I thought you'd want to know. Until this problem is fixed, I will have to use the Edge browser. All the best, John

update: I tried to login with Firefox 86.0 64 bit for Debian Linux 10.8 and it works OK.

Asked by lakeinter 5 days ago

While browsing between Youtube and my university website, I got a strange pop up message.

As per topic title, while downloading files from my university website for class and switching back to a youtube page, I got the strange popup "Would you like to make thi… (read more)

As per topic title, while downloading files from my university website for class and switching back to a youtube page, I got the strange popup "Would you like to make this document your home page?" I selected no, but I would like to know if this is merely something that can happen at random with Firefox, or potential malware or the like.

Thank you.

Asked by J 5 days ago

Last reply by J 5 days ago

pid and tab

hi i see that i have a tab that uploads and i know its PID (via the task manager) I want to close him, but i don't know which tab it is, is it possible? Is there a way to… (read more)

hi i see that i have a tab that uploads and i know its PID (via the task manager) I want to close him, but i don't know which tab it is, is it possible? Is there a way to suggest an option that shows the CPU and up/down usage when the mouse stays over a tab? or is there a soft or plugin to do that? thx

Asked by moijdik 5 days ago

Last reply by moijdik 5 days ago

Microsoft Surface On-Screen Keyboard Crashes Only in Firefox

When my Microsoft Surface is in tablet mode and I click in any text field in Firefox, the on-screen keyboard pops up, there's a little shutter on the screen, and the keyb… (read more)

When my Microsoft Surface is in tablet mode and I click in any text field in Firefox, the on-screen keyboard pops up, there's a little shutter on the screen, and the keyboard closes. If I open the keyboard again by clicking in the task bar, the same thing happens again. The on-screen keyboard works perfectly in all other apps.

Anyone come across this before? Any thoughts?

I'm using the latest version of Firefox and Windows.

Asked by stephenbettridge 5 days ago

firefox crashing on latest ESR version

Hello! Our company has had this issue since May of 2020. out of 170 users, we will have 3 or 4 users per day crashing at random times. we cannot recreate the crashing on … (read more)

Hello! Our company has had this issue since May of 2020. out of 170 users, we will have 3 or 4 users per day crashing at random times. we cannot recreate the crashing on demand, its random times, random pcs. we are running the latest ESR version we do have a handful of PCs on the non ESR version also crashing. nothing in their extensions. we have tried running in safe mode and renaming the storage folder for some of the repeat users PCs but the crashing persists after a few days. we had all users refresh firefox but it will also happen again after a few days. we have tried setting a different home page for some users but they still get it. the only fix is to reinstall firefox and it will work fine for a few days but then will happen again. when they are in the crash cycle, nothing will get FF to open, only reinstall. FF is the default browser since some of our vendors require it. any help would be appreciated!

here are some of the users crash reports. I cant tell what is causing the crashes. we do have mcafee AV and have tested removing Endpoint security modules but still got crashing.

https://crash-stats.mozilla.org/report/index/d55b4ffe-25f9-4616-b80f-821650210218#tab-annotations https://crash-stats.mozilla.org/report/index/689631fb-cfc7-4075-a8ef-8ef570201211 https://crash-stats.mozilla.org/report/index/2639bd02-ea96-4fee-9a7f-49ed90201211 https://crash-stats.mozilla.org/report/index/436b3247-9e8a-4613-902e-3e2510201211 https://crash-stats.mozilla.org/report/index/9f111752-45c8-4e00-b047-d57be0201211

JK https://crash-stats.mozilla.org/report/index/00b1479a-ca32-4169-abde-4e1c60210208 https://crash-stats.mozilla.org/report/index/2968b7d8-4b91-414e-aecd-1a6a50210218#tab-modules

JD https://crash-stats.mozilla.org/report/index/1bebf49d-7bdd-4d96-b0e8-251fb0201231#tab-modules https://crash-stats.mozilla.org/report/index/c142fa1e-b2c5-4b73-8d9c-c6aac0201231 https://crash-stats.mozilla.org/report/index/c142fa1e-b2c5-4b73-8d9c-c6aac0201231

AM https://crash-stats.mozilla.org/report/index/a3b76044-f188-4f6d-b9ee-531df0210210 https://crash-stats.mozilla.org/report/index/80f6eb1e-dd67-4e02-abd1-bfe0f0210202#tab-modules

Asked by gdonohue 5 days ago

How to turn off flashing tab banner upon notifications

I'm really annoyed by Telegram and Email tabs flashing at me constantly. I need this to stop. I've tried the solutions at https://support.mozilla.org/en-US/questions/1185… (read more)

I'm really annoyed by Telegram and Email tabs flashing at me constantly. I need this to stop. I've tried the solutions at https://support.mozilla.org/en-US/questions/1185683 and https://support.mozilla.org/en-US/questions/1107234, but I think they're out of date.

Asked by pvlkmrv 5 days ago

Stop button by kiheru (extension)

Not sure if this is the right place to ask, but I've got a problem. On both my towers I have the Stop Button (and the Reload Button too) installed because I hate that lit… (read more)

Not sure if this is the right place to ask, but I've got a problem. On both my towers I have the Stop Button (and the Reload Button too) installed because I hate that little dual purpose thing that looks like a worm in an apple (small a apple) and can't be moved out of the URL bar to the bar I want it in. The installation on the tower (Windows 10 and updated today Firefox whatever that is) is working perfectly. On the machine running XP, with Firefox ESR 52.9.0, both buttons have died. I have removed and reinstalled. Not a flicker of life. AVG has been intermittently badgering me and offering to remove them, but I always tell it where to go (even though it won't) and close the warning. The people at AVG don't seem to understand that a lot of people outside AVG don't accept their prog's fatwa on certain extensions. What I'm wondering is, is it AVG being sneaky, or is there a reason why two extensions working happily for several months should go legs up? AVG warns me on the 10 machine too, btw. But the buttons still work. Before I made the Final Upgrade to ESR 52.9.0, I had real Mozilla buttons, but these ones by kiheru are the only replacements I can find. PS for software reasons I need both XP and 10.

Asked by StPhil 5 days ago