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I am running Windows 11 on my latp top but show Windows 10 on Firefox

I started using Firefox because I was having issues with cliches in my banking app with Google. And I don't like using google. My grand daughter recommend Firefox. I have… (read more)

I started using Firefox because I was having issues with cliches in my banking app with Google. And I don't like using google. My grand daughter recommend Firefox.

I have Windows 11 on my laptop and downloaded Firefox for Windows 11. Everything worked great for a while, then I started having the same cliches with Firefox that I was having with Google. The bank IT tech support advised me to clean my cache. So I did and everything was fine,,,,, for a few weeks and now it has done it again. This caused me to go back and clean my cache again, I did that, restarted my banking app and now it is working fine.

The most confusing part is. when it cliched this time. I went in to verify my Firefox version and my Windows version . The best I could tell, my windows is 11 but my Firefox in 10, so I don't know what I'm doing. Why would is show that when I downloaded the version 11?

Finally, am I going to have to clean my cache on a regular basis or is there some way I can have it cleaned automatically by my computer?

pretty

I am 70 years old and I have worked on my own computer since they first came out with home computers with dial up modems with out windows, We had to use DOS commands,.. So I use to know my way around computers pretty darn well.. Now technology is so advanced it is like Greek to me. I need some easy instructions and a K.I.S.S. (Keep It Simple Silly). So can and will someone talk plan English to me?

Thank you for any assistance you can give

Solved 2

Mouse hoover on link, no more pop-up preview

Since a few days I don't have a 'preview' anymore when my cursor hoovers on a Profile or Username in Facebook. Normally a pop-up is shown with profile info of the user. I… (read more)

Since a few days I don't have a 'preview' anymore when my cursor hoovers on a Profile or Username in Facebook. Normally a pop-up is shown with profile info of the user. I'm on 149.0.2 (64-bit) and this started out of the blue. Anyone have a solution? Thanks.

Solved 2 20

Firefox

Last night my machine updated itself but now I cannot access Facebook as it says I am using a browser version not supported by FB. I checked and my Firefox browser is ind… (read more)

Last night my machine updated itself but now I cannot access Facebook as it says I am using a browser version not supported by FB. I checked and my Firefox browser is indeed up to date. Have I been hacked or what?! Thanks. Geoff

Solved Archived 1 168

Cannot access or enable webgl

Webgl has completly broken after last update for me. Forcing webgl in about config doesnt work and it doesnt work in troubleshoot mode either. Anything else i can try apa… (read more)

Webgl has completly broken after last update for me. Forcing webgl in about config doesnt work and it doesnt work in troubleshoot mode either. Anything else i can try apart from reinstall from scratch as im worried about losing my history,saved account info and such. Or do i just need to do a full refresh and install? Thank you!

Solved 2 69

Images show up as squiggly lines

Firefox 152.0.3 on Windows 10. SVG icons such as Google Maps interstate shields flash briefly then turn into squiggly lines. Same issue occurs when uploading images to we… (read more)

Firefox 152.0.3 on Windows 10. SVG icons such as Google Maps interstate shields flash briefly then turn into squiggly lines. Same issue occurs when uploading images to websites and viewing Amazon book previews. Works fine in Chrome. Already tried: disabling hardware acceleration, toggling gfx.webrender.all, gfx.webrender.software.d3d11, gfx.webrender.allow-partial-present-buffer-age in about:config, clearing startup cache, removing Tampermonkey extension, disabling Killer Network Manager (CNMNSST.exe). I uploaded an image of how interstate icons show up in google maps.

Solved 10

Firefox (136.0.4 (64bit)) partially shows embedded google spreadsheet

Since the last update (136.0.4 (64bit)) firefox only partially shows an embedded google spreadsheet. It was fine in the previous version. Tried turning off enhanced track… (read more)

Since the last update (136.0.4 (64bit)) firefox only partially shows an embedded google spreadsheet. It was fine in the previous version. Tried turning off enhanced tracking protection, but that didn't do anything.

Solved Archived 5 209

Firefox not allowing me to respond on my own blog

bold text I am getting more annoyed by the minute...very annoyed, and no one is helping me. Firefox, for whatever idiotic reason, is not allowing me to respond on my o… (read more)

bold text I am getting more annoyed by the minute...very annoyed, and no one is helping me.

Firefox, for whatever idiotic reason, is not allowing me to respond on my own blog. I've just about had enough of all this nonsense. No one seems to want to fix the problem!

This is not good enough....

Locked Archived 1 119

Using notebookLM

I get a different UI when I open NotebookLM from google. My pixel tablet uses Chrome and it loads with the standard 3 panels but in Firefox I only get one screen. Everyth… (read more)

I get a different UI when I open NotebookLM from google. My pixel tablet uses Chrome and it loads with the standard 3 panels but in Firefox I only get one screen. Everything else works in the program.

Solved Archived 1 194

Mystified

Using your browser as my default and going to https://bracingviews.substack.com/p/yes-its-about-the-oil, https://jonathancook.substack.com/p/western-elites-fear-a-globali… (read more)

Using your browser as my default and going to https://bracingviews.substack.com/p/yes-its-about-the-oil, https://jonathancook.substack.com/p/western-elites-fear-a-globalised and https://georgehazim.substack.com/p/murdochs-australian-manufacturing, regular sites where I comment often, since Thursday there's no visible button to post my comment. Never encountered that before.

Using another browser, I can comment in Jonathan Cook and George Hazim's Blog but not in Bracing Views

Moderator note: This question has been edited to fix a link.

Solved Archived 2 475

Web browser issue

Since the last update for Firefox browser (Version 138.0.3 64-bit), I have been unable to access my default search engine which is startpage (https://www.startpage.com/).… (read more)

Since the last update for Firefox browser (Version 138.0.3 64-bit), I have been unable to access my default search engine which is startpage (https://www.startpage.com/). This is very annoying. I checked my extensions, and the extension is not disabled. I also haven't inadvertently blocked startpage. So this appears to either be a coincidence and issue with the startpage going down, or Mozilla Firefox have blocked the site. Looking for advice to resolve the access issue.

Solved Archived 2 157

Website Time-Out error pages, https://google.com

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Fir… (read more)

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Firewall settings and I do not find anything blocking Firefox from accessing the internet(Inbound or Outbound Rules) are set to allow. NordVPN is not set to block any program or connection. I have never seen anything block access to Google.com or any related pages within Google. HELP Please!

Solved Archived 4 537

Missing player on Twitch streaming service

Hello! Today, suddenly, a video player disappeared on the Twitch streaming service (see screenshot), but the stream sound is playing. I tried clearing Firefox data and la… (read more)

Hello! Today, suddenly, a video player disappeared on the Twitch streaming service (see screenshot), but the stream sound is playing. I tried clearing Firefox data and later reinstalled the browser completely - didn't fix the problem. I installed two versions (115.17.0esr and 115.23.1esr) because I thought the problem was an update. Both versions of the browser have a problem. In another browser, this problem is missing, Twitch is working! Operating system Windows 7 Pro SP1. Can you please tell me how to solve this problem?

Solved Archived 6 110

virustotal site can not be reached, error message "403 Forbidden". is it something new from FF or it is a virustotal problem?

always I use virustotal for cheching safely of any URL. this morning , FF149, does not work, error message "403 Forbidden" is this something new from Firefox, just updat… (read more)

always I use virustotal for cheching safely of any URL. this morning , FF149, does not work, error message "403 Forbidden"

is this something new from Firefox, just updated to 149. or is there a problem with virustotal?

Solved 7 59

Since last April 2026 update Prime Video no longer displaying thumbnails of shows/movies

Since a few days (last week of April), when I go to Amazon Prime Video, once I log in, the thumbnail no longer display (see attached screenshot). However, when I arrive … (read more)

Since a few days (last week of April), when I go to Amazon Prime Video, once I log in, the thumbnail no longer display (see attached screenshot). However, when I arrive on Prime, before logging in, the thumbnails are there (but they might be actual images and not thumbnails). As soon as I log in, all thumbnails disappear and all I have is a text (might be the Alt-Text option for images).

It was working fine over the past weekend. I had a Firefox update at the beginning of the week. I think it somehow messed up my settings.

I tried several things: - clear cash (it clears everything when I close Firefox) - used different privacy settings (was at Strick) - added www.primevideo.com as exception in the privacy settings - was always use private window - had not installed any extension nor plugins - DMR was ON - most of every options were set to OFF or disabled

I tried to reinstall it through Snap Ubuntu 24.04 and it worked but the next day, the problem was back.

I installed Crome and out of the box, the thumbnails are there.

Solved 3 78