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Why do I have to provide so much personal information when making a donation to Mozilla?

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to d… (read more)

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to do that, I was asked for my home address. It's a general rule of internet marketing that people who use the internet would rather do anything than pay for something, so it's bad psychology to impose unnecessary conditions when you're asking for a donation. I don't have to provide my home address when I make donations to other organisations, so why does Mozilla need my home address? I apologize if this is the wrong place to ask this question, but I can't find anywhere else to ask it!

Thanks,

Shaun.

Asked by Shaun Rawlings 1 month ago

Last reply by Denys 1 month ago

  • Solved

Bookmark backup methods

I know the system backs up bookmarks every day or so. I want to migrate all to a new PC. With a new Laptop it seems to have done so automatically, maybe through synchroni… (read more)

I know the system backs up bookmarks every day or so. I want to migrate all to a new PC. With a new Laptop it seems to have done so automatically, maybe through synchronize feature, I am not sure how I did that . I normally export bookmarks to a external flash drive as HTML. Just did also to a .json file type cannot find how to do that. Which format and method will be best? Have all of the old PC backed up through Acronis full back up. Will that have the full Firefox program with the bookmarks?

Asked by JJEULER 4 months ago

Answered by George Kitsoukakis 4 months ago

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picture in picture and serch settings

Since a recent version of Firefox was installed the picture in picture control does not work. I have unchecked the option but It still shows in YouTube etc. I know this … (read more)

Since a recent version of Firefox was installed the picture in picture control does not work. I have unchecked the option but It still shows in YouTube etc.

I know this can be disabled in about:config but I prefer not going there. I wonder if this will be corrected sometime, otherwise the setting option is pointless.

Another item: I have unchecked the search suggestions in settings but it makes no difference.

Input welcome.

Asked by SuMo Bot 4 months ago

Last reply by Agent virtuel 4 months ago

  • Solved

Pinned Tabs in Firefox Developer Edition

Good morning, I'm running Firefox Developer Edition 143.0b6 on Linux Mint 22.1. A couple of weeks ago I noticed that when moving tabs on the left-hand side they'll instan… (read more)

Good morning, I'm running Firefox Developer Edition 143.0b6 on Linux Mint 22.1. A couple of weeks ago I noticed that when moving tabs on the left-hand side they'll instantly get locked into an inscrutable and seemingly impossible to fix "pinned mode". Is there a way to turn this off? It is driving me crazy. I've looked through Settings > General > Tabs and about:config and didn't see anything relevant. If anyone has run into this or knows a workaround, I’d be grateful to hear it.

Asked by michael432 4 months ago

Answered by Agent virtuel 4 months ago

  • Solved

Audible Cloudplayer wont work since current update of Firefox!

Dear Helper, since the newest Firefox update, i got today (16.09.25), the audible cloudplayer doesnt work anymore, meaning it wont load the audiobook! I emptied the cach… (read more)

Dear Helper,

since the newest Firefox update, i got today (16.09.25), the audible cloudplayer doesnt work anymore, meaning it wont load the audiobook! I emptied the cache, but nothing changed. I tried the audible cloudplayer with Windows Edge and it works fine, so it is a Firefox specific problem. I granted all websides access to audio and media automatic replay, nothing changed. The cloudplayer doesnt work! So my question is: What else is interfering in Firefox with the loading of the player? Thank you so much in advance for your help :) Yours sincerely David

Asked by Dk-Doom 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Browser suddenly crashing when opening Slack

I've used Slack every day for the past decade, and Firefox has been my primary browser for some time now. I've never had an issue with the two, but now, Firefox is reliab… (read more)

I've used Slack every day for the past decade, and Firefox has been my primary browser for some time now. I've never had an issue with the two, but now, Firefox is reliably crashing every time I attempt to open Slack.

I've tried clearing my cache both broadly and specific to Slack, with neither producing results. Even tried deleting all cookies on Firefox, which was a bit of a pain, and it was no help.

I did read up on some people encountering a similar issue that could be fixed by deleting the Slack entry in "about:serviceworkers," but this did not help here.

The only extension I'm running is uBlock Origin, which I've been running for probably as long as I've been using Firefox, and that has never presented an issue before either.

Would appreciate any help or advice on the matter.

Asked by Jared 4 months ago

Answered by Denys 3 months ago

  • Solved

Сайты с сервисами Яндекс не открывает

Здравствуйте. Сайты с сервисами от компании Яндекс не работают - не грузятся. Пробовал почистить куки, перезагрузиться, не помогает. Открыл в новом приватном окне, все з… (read more)

Здравствуйте. Сайты с сервисами от компании Яндекс не работают - не грузятся. Пробовал почистить куки, перезагрузиться, не помогает. Открыл в новом приватном окне, все заработало. В чём может быть дело? Работать в приватном окне - не удобно.

Asked by Slolika 4 months ago

Answered by Slolika 4 months ago

  • Solved

Not able to unload all the tabs I've selected

I really appreciate this amazing new 'unloading' feature. It's just the function I need. However, I can't unload all the tabs I've selected. Only some of them are inactiv… (read more)

I really appreciate this amazing new 'unloading' feature. It's just the function I need. However, I can't unload all the tabs I've selected. Only some of them are inactivated, and this problem occurs almost every time I choose a group of tabs.

Asked by GraceToYou 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Blue Search Bar

After the most recent update on the 17/09 my search bar is permanently stuck blue (screenshot attached). Any idea how to revert this back to the grey it was before. … (read more)

After the most recent update on the 17/09 my search bar is permanently stuck blue (screenshot attached). Any idea how to revert this back to the grey it was before.

Asked by j9993 4 months ago

Answered by j9993 4 months ago

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Search settings

I have unchecked search suggestions in settings but these still appear when I search in Firefox with Google (for which I have disabled trending searches). What is the p… (read more)

I have unchecked search suggestions in settings but these still appear when I search in Firefox with Google (for which I have disabled trending searches).

What is the point of the setting if it doesn't work?

Asked by SuMo Bot 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Solved

extra mouse buttons causing trouble

hi, I recently purchased a new wireless mouse and keyboard... and my only problem is that there are a couple extra buttons on my new mouse... roughly thumb position... an… (read more)

hi, I recently purchased a new wireless mouse and keyboard... and my only problem is that there are a couple extra buttons on my new mouse... roughly thumb position... and are by default set to navigate backward and forward.... I'm running ubuntu linux... which results in accidentally clicking back midway through a video or podcast and losing my position more often than you'd expect... any idea how I might either reassign or disable them entirely on the software side of things? thanks. -dan

Asked by dan 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago