Showing questions tagged: Show all questions

access is being block to united health care site

HI -- earlier this week I tried to log in to my united health care medicare site. After I put in my log in credentials I got a page that says "Access Denied - Error 15 -… (read more)

HI -- earlier this week I tried to log in to my united health care medicare site. After I put in my log in credentials I got a page that says "Access Denied - Error 15 - member.uhc.com ... This request was blocked by the security rules. ... For assistance, please contact Rally Consumer Support at ...-...-..... "

I called Rally, they said the problem was the uhc site. I called uhc ... they said the problem was a firefox problem.

I can access in chrome and safari, but my preferred browser is firefox. Can you fix this?

Thanks Judy

Asked by joneill1 4 days ago

Last reply by FredMcD 4 days ago

Firefox caching shopping cart incorrectly

Hi, I am having an issue with a website I am developing, which I am only seeing in Firefox. To reproduce please try the following: 1. Go to https://mymummyteacher.com/sto… (read more)

Hi,

I am having an issue with a website I am developing, which I am only seeing in Firefox. To reproduce please try the following:

1. Go to https://mymummyteacher.com/store and add a product to the cart. 2. Close the tab / browser 3. Go back to https://mymummyteacher.com/store and add a product to the cart. The single product that has been just added is shown, however the Subtotal and Total are showing as if the previously added product is still in there too.

If I do a hard reload (hold down shift), all the other products then appear. So I think this is an issue with caching. I am not seeing it on other browsers. Is this a bug, or is there something I can do to stop it happening?

Thanks

Asked by mike475 3 days ago

Last reply by FredMcD 3 days ago

Sleekplan applet not showing in Firefox

At www.getmoood.com we use Sleekplan for collecting feedback. You can see it in Safari and Chrome, at the right side of the site. I cant find a way to show it in Firefo… (read more)

At www.getmoood.com we use Sleekplan for collecting feedback.

You can see it in Safari and Chrome, at the right side of the site.

I cant find a way to show it in Firefox. Please advice.

Asked by Robby! 2 days ago

Last reply by jonzn4SUSE 2 days ago

Why my website is not loading properly?

Hi Mozilla Support Team, I am new here, I am facing a problem. When I visit my website (http://digitalworldgiant.com/) on Mozilla's new browser. My website is not loadin… (read more)

Hi Mozilla Support Team, I am new here, I am facing a problem. When I visit my website (http://digitalworldgiant.com/) on Mozilla's new browser. My website is not loading properly. Please guide me what is the problem. Thanks!

Asked by johnchristopher13240 2 days ago

Last reply by FredMcD 2 days ago

Please Help: Error code: SSL_ERROR_NO_CYPHER_OVERLAP

Friends, I'm really, really hoping someone here can help me: I've been trying to load my website: www.photostills.com using the latest Firefox Browser V. 94.0.2. but cont… (read more)

Friends,

I'm really, really hoping someone here can help me:

I've been trying to load my website: www.photostills.com using the latest Firefox Browser V. 94.0.2. but continue to recveive the following message: (see below)

I have tried resetting my preferences to allow access. I can open my site in other browsers without a problem but really need to have clients access it from Firefox as well.

Please, please advise.

Thank you for your help!! Here is the error message:

Secure Connection Failed

An error occurred during a connection to www.photostills.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by lewis13 2 days ago

Last reply by cor-el 1 day ago

Firefox got rid of FVD Speed Dial and now I've lost all those sites I had previously saved!

I had several different FVD Speed Dials for different areas of interest. Without notice Firefox decided that FVD was a danger I guess and disable it. Now I've lost all th… (read more)

I had several different FVD Speed Dials for different areas of interest. Without notice Firefox decided that FVD was a danger I guess and disable it. Now I've lost all those site links. Is there any way to retrieve them? I didn't save them as regular bookmarks because Speed Dial was so much better.

Ugh. What a pain. Anyone have a solution or am I SOL?

Asked by knwhnr1 23 hours ago

Last reply by cor-el 17 hours ago

Browser is not supported by Discord web application

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regar… (read more)

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regarding how to enable microphone did not help, since there is always no access request from discord.com detected in "Preferences" -> "Privacy & Security" -> "Permissions".

I am using the latest version of Firefox (94.0.1) on Windows 7 SP 1 and Windows 10 20H2. In Discord Support knowledge base the app is claimed to support Firefox version 80+.

Asked by MySha_61 6 days ago

Last reply by cor-el 17 hours ago

  • Archived

Earthlink and Firefox Incompatibilities

Earthlink has changed their homepage (https://my1.earthlink.net) such that ctrl-click on a link will not open a new tab and right-click does not present the option. I am … (read more)

Earthlink has changed their homepage (https://my1.earthlink.net) such that ctrl-click on a link will not open a new tab and right-click does not present the option.

I am on openSUSE Linux (currently Leap 15.1) and Firefox 78.7.0esr (64-bit). I have a screen source capture from the home page if needed.

Chromium operates correctly with Earthlink.

Any ideas on how to resolve this issue?

Asked by Fred 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Did Not Connect: Potential Security Issue: SSL_ERROR_BAD_CERT_DOMAIN

Hi am getting the follow error when trying to go to Tumblr sub-domains i.e. https://roeyourboat-.tumblr.com/: Did Not Connect: Potential Security Issue Firefox detected … (read more)

Hi am getting the follow error when trying to go to Tumblr sub-domains i.e. https://roeyourboat-.tumblr.com/:

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to roeyourboat-.tumblr.com because this website requires a secure connection.

What can you do about it?

roeyourboat-.tumblr.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Learn more…

Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for roeyourboat-.tumblr.com. The certificate is only valid for the following names: *.tumblr.com, tumblr.com

Error code: SSL_ERROR_BAD_CERT_DOMAIN

View Certificate

This Certificate looks like this:

https://roeyourboat-.tumblr.com/

Unable to communicate securely with peer: requested domain name does not match the server’s certificate.

HTTP Strict Transport Security: true HTTP Public Key Pinning: false

Certificate chain:


BEGIN CERTIFICATE-----

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END CERTIFICATE-----
BEGIN CERTIFICATE-----

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END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIIFgTCCBGmgAwIBAgIQOXJEOvkit1HX02wQ3TE1lTANBgkqhkiG9w0BAQwFADB7 MQswCQYDVQQGEwJHQjEbMBkGA1UECAwSR3JlYXRlciBNYW5jaGVzdGVyMRAwDgYD VQQHDAdTYWxmb3JkMRowGAYDVQQKDBFDb21vZG8gQ0EgTGltaXRlZDEhMB8GA1UE AwwYQUFBIENlcnRpZmljYXRlIFNlcnZpY2VzMB4XDTE5MDMxMjAwMDAwMFoXDTI4 MTIzMTIzNTk1OVowgYgxCzAJBgNVBAYTAlVTMRMwEQYDVQQIEwpOZXcgSmVyc2V5 MRQwEgYDVQQHEwtKZXJzZXkgQ2l0eTEeMBwGA1UEChMVVGhlIFVTRVJUUlVTVCBO ZXR3b3JrMS4wLAYDVQQDEyVVU0VSVHJ1c3QgUlNBIENlcnRpZmljYXRpb24gQXV0 aG9yaXR5MIICIjANBgkqhkiG9w0BAQEFAAOCAg8AMIICCgKCAgEAgBJlFzYOw9sI s9CsVw127c0n00ytUINh4qogTQktZAnczomfzD2p7PbPwdzx07HWezcoEStH2jnG vDoZtF+mvX2do2NCtnbyqTsrkfjib9DsFiCQCT7i6HTJGLSR1GJk23+jBvGIGGqQ Ijy8/hPwhxR79uQfjtTkUcYRZ0YIUcuGFFQ/vDP+fmyc/xadGL1RjjWmp2bIcmfb IWax1Jt4A8BQOujM8Ny8nkz+rwWWNR9XWrf/zvk9tyy29lTdyOcSOk2uTIq3XJq0 tyA9yn8iNK5+O2hmAUTnAU5GU5szYPeUvlM3kHND8zLDU+/bqv50TmnHa4xgk97E xwzf4TKuzJM7UXiVZ4vuPVb+DNBpDxsP8yUmazNt925H+nND5X4OpWaxKXwyhGNV icQNwZNUMBkTrNN9N6frXTpsNVzbQdcS2qlJC9/YgIoJk2KOtWbPJYjNhLixP6Q5 D9kCnusSTJV882sFqV4Wg8y4Z+LoE53MW4LTTLPtW//e5XOsIzstAL81VXQJSdhJ WBp/kjbmUZIO8yZ9HE0XvMnsQybQv0FfQKlERPSZ51eHnlAfV1SoPv10Yy+xUGUJ 5lhCLkMaTLTwJUdZ+gQek9QmRkpQgbLevni3/GcV4clXhB4PY9bpYrrWX1Uu6lzG KAgEJTm4Diup8kyXHAc/DVL17e8vgg8CAwEAAaOB8jCB7zAfBgNVHSMEGDAWgBSg EQojPpbxB+zirynvgqV/0DCktDAdBgNVHQ4EFgQUU3m/WqorSs9UgOHYm8Cd8rID ZsswDgYDVR0PAQH/BAQDAgGGMA8GA1UdEwEB/wQFMAMBAf8wEQYDVR0gBAowCDAG BgRVHSAAMEMGA1UdHwQ8MDowOKA2oDSGMmh0dHA6Ly9jcmwuY29tb2RvY2EuY29t L0FBQUNlcnRpZmljYXRlU2VydmljZXMuY3JsMDQGCCsGAQUFBwEBBCgwJjAkBggr BgEFBQcwAYYYaHR0cDovL29jc3AuY29tb2RvY2EuY29tMA0GCSqGSIb3DQEBDAUA A4IBAQAYh1HcdCE9nIrgJ7cz0C7M7PDmy14R3iJvm3WOnnL+5Nb+qh+cli3vA0p+ rvSNb3I8QzvAP+u431yqqcau8vzY7qN7Q/aGNnwU4M309z/+3ri0ivCRlv79Q2R+ /czSAaF9ffgZGclCKxO/WIu6pKJmBHaIkU4MiRTOok3JMrO66BQavHHxW/BBC5gA CiIDEOUMsfnNkjcZ7Tvx5Dq2+UUTJnWvu6rvP3t3O9LEApE9GQDTF1w52z97GA1F zZOFli9d31kWTz9RvdVFGD/tSo7oBmF0Ixa1DVBzJ0RHfxBdiSprhTEUxOipakyA vGp4z7h/jnZymQyd/teRCBaho1+V


END CERTIFICATE-----

I can go Tumblr sub-domains just fine with Microsoft Edge, Chrome, Internet Explorer, Opera, and Safari on my Mac and PC (except Safari without error. I cannot find away of bypassing this in Firefox. Some Tumblr sub-domains work while others don't. I believe the answer to this is that the url contains a dash at the end of the sub-domain those that work properly do not contain the dash.

Asked by George Worley 7 months ago

Last reply by FredMcD 7 months ago

cash app

Can't log into Cash App using FireFox. After entering phone or email get the "Oops, something went wrong. Please refresh the page and try again." message. No problems wit… (read more)

Can't log into Cash App using FireFox. After entering phone or email get the "Oops, something went wrong. Please refresh the page and try again." message. No problems with Chrome or Edge.

Asked by gaughanglent 5 months ago

Last reply by FredMcD 5 months ago

suddenly not loading up AOL

I check ON my email in AOL through Firefox. I have a doctor's appointment, then stop st the pharmacy. After that home again. When I fire up Firefox to go back into AOL, n… (read more)

I check ON my email in AOL through Firefox. I have a doctor's appointment, then stop st the pharmacy. After that home again. When I fire up Firefox to go back into AOL, nothing happening. I download the updated Firefox just in case. Still Nuttin" Why won't AOL load back up in Firefox I need Firefox not AOL Gold which I hate. AOL in Firefox is so much better plus many other available features in Firefox.

Asked by stwricha 4 months ago

Last reply by FredMcD 4 months ago

Youtube play button missing and progress bar doesn't show when video playing

When I watch a Youtube video the play/pause button that's normally in the bottom left corner is missing. When the video is playing my mouse disappears if it's over the vi… (read more)

When I watch a Youtube video the play/pause button that's normally in the bottom left corner is missing. When the video is playing my mouse disappears if it's over the video and the progress bar won't show. Youtube works fine on other browsers on this computer. My browser updated to version 92.0 today, so I'm not sure if that's what caused it. I'm using Windows 10 64 bit.

Asked by baums547 2 months ago

Last reply by cor-el 2 months ago

Links do not load on firefox

When I am on a web page, I have to click the mouse right button and select open link on new tab or windows to be able to visit the link from the same page. For example w… (read more)

When I am on a web page, I have to click the mouse right button and select open link on new tab or windows to be able to visit the link from the same page. For example when I am on ollusa.edu, if I click academic and select schools and collages, the page will not open. I have to right click on the mouse and select open link on new tab or windows. I cleared my cache and cookies and still have the issue.

Asked by zaideemah 2 months ago

Last reply by jscher2000 2 months ago

Firefox Broswer deletes slashes before the word "wright" and "~wright" in URL addresses.

My Firefox Web Browser automatically, and unstoppably removes / before the word "wright" in URLs, leaving me unable to access any sites where the URL contains "/wright" o… (read more)

My Firefox Web Browser automatically, and unstoppably removes / before the word "wright" in URLs, leaving me unable to access any sites where the URL contains "/wright" or "/~wright". Is there any obvious reason why it is doing this? Can I work around this somehow? The site I am trying to access is http://www.astro.ucla.edu/~wright/CosmoCalc.html .

Asked by martenkimble 2 months ago

Last reply by FredMcD 2 months ago

Facebook

Firefox decided not to open up Facebook for me today, does for other websites and using same computer I can log in using Edge? Are you guys having problems today? ps h… (read more)

Firefox decided not to open up Facebook for me today, does for other websites and using same computer I can log in using Edge? Are you guys having problems today? ps have refreshed, no luck, then uninstalled, cleared the cache and reinstalled and still not luck. Any Hints?

Asked by Peter Downes 2 months ago

Last reply by jscher2000 2 months ago