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Yesterday an IT guy from my job did some work on my computer to reinstall my document camera (I'm a teacher) which wasn't working for some reason. After he finished, I no… (read more)

Yesterday an IT guy from my job did some work on my computer to reinstall my document camera (I'm a teacher) which wasn't working for some reason. After he finished, I noticed that my bookmark toolbar is no longer visible on my browser. I cannot find anything selected that would remove it. Any idea why that would be?

Asked by laurenbrian 3 months ago

Last reply by FredMcD 3 months ago

my browser freezing

Hi, When I log in to the LinkedIn web page, after a few seconds, my bowser freezes and hangs on. Every time i do cntrl+alt+del and try to connect again today, I have alr… (read more)

Hi,

When I log in to the LinkedIn web page, after a few seconds, my bowser freezes and hangs on. Every time i do cntrl+alt+del and try to connect again today,

I have already refreshed my browser. But problem still continous.

I do not encounter this kind of problem on other web pages.

How can you help me with this problem?

Best

Asked by CharlieNg 4 months ago

Last reply by FredMcD 4 months ago

log in

Hi there, Every time I log in to gmail.com I need to enter my email address and then password, both manually. The password is one of those super secure computer generated… (read more)

Hi there,

Every time I log in to gmail.com I need to enter my email address and then password, both manually.

The password is one of those super secure computer generated type.

I keep a copy of course, but is there a means by which I can have both these references ready to go please?

Thank you

johnny

Asked by johnnyalbertmusic 4 months ago

Last reply by FredMcD 4 months ago

Everytime I want to enter Gmail I have to refresh. What's going on?

Message I get is "Secure connection failed". I go to help-->troubleshoot-->refresh. It usually works once then next time it is the same. I've tried troubleshoot-… (read more)

Message I get is "Secure connection failed". I go to help-->troubleshoot-->refresh. It usually works once then next time it is the same. I've tried troubleshoot-->troubleshoot but that doesn't help either, I end up refreshing and then back to square one. Appreciate your help to a non-techie.

Asked by cornellgrad65 4 months ago

Last reply by FredMcD 4 months ago

loss of bookmarks

An auto update took place and I lost all my old firefox presentation, bookmarks, history and such. The firefox, I now have, has greatly damaged my military history rese… (read more)

An auto update took place and I lost all my old firefox presentation, bookmarks, history and such. The firefox, I now have, has greatly damaged my military history research and authorship of military history books.

Asked by ww11 4 months ago

Last reply by Terry 4 months ago

Computer locked up after Firefox updates downloaded

When Firefox downloaded the latest patches - 96.0 and 96.01 - my computer has stopped working properly. Websites won't load, everything freezes up, get error message "No… (read more)

When Firefox downloaded the latest patches - 96.0 and 96.01 - my computer has stopped working properly. Websites won't load, everything freezes up, get error message "Not responding". I've tried a few things to fix it - virus scan, resetting systems to previous date before the updates, etc. Nothing has fixed this.

Asked by bbandcb 4 months ago

Last reply by FredMcD 4 months ago

Firefox is Slow lately.

My firefox browser has been slow for a couple of weeks now. I've deleted many add-ons. I'm getting tried of fighting it. I search or click any thing and it takes forever.… (read more)

My firefox browser has been slow for a couple of weeks now. I've deleted many add-ons. I'm getting tried of fighting it. I search or click any thing and it takes forever. Most times it doesn't look like it's responding, but if I wait a few minutes it responds.

Asked by David 4 months ago

Last reply by FredMcD 4 months ago

Spell Check Notification Disappears on Backspace

So, I've come to realize that, over a recent PC upgrade, the red, squiggly underline on misspelled words disappears when the Backspace key is hit. I'm glad that Pocket ha… (read more)

So, I've come to realize that, over a recent PC upgrade, the red, squiggly underline on misspelled words disappears when the Backspace key is hit. I'm glad that Pocket has reappeared on my home page, since I spent hours trying to find it a couple of years ago, unsuccessfully, after it disappeared, but now this spell check issue is a bit disconcerting. But now it appears that it only happens within Facebook ...there's a surprise. Nope, it's Messenger/Firefox only. Messenger/Edge works as it should (red squigglies remain, despite depressing Backspace), and the squigglies also remain within this text field. So it seems specific to Messenger/Firefox. Firefox (96.01)

Asked by mnjaskiw 4 months ago

Last reply by FredMcD 4 months ago

connection not secure error

I'm trying to connect to octopi.local and keep getting the "Internal Sever Error" when trying to connect to my Octopie with octopi.local. This has never happened before a… (read more)

I'm trying to connect to octopi.local and keep getting the "Internal Sever Error" when trying to connect to my Octopie with octopi.local. This has never happened before and all I can figure out it that my browser has updated to version 96. How do I get around this so i can monitor my printers?

Asked by larryg5751 4 months ago

Last reply by cor-el 4 months ago

connection not secure

Hi! I'm trying to access a site however there is a padlock at the top of the screen with a red line across when I click on it it says "Site information for -----.com" "Co… (read more)

Hi! I'm trying to access a site however there is a padlock at the top of the screen with a red line across when I click on it it says "Site information for -----.com" "Connection not secure" (photo below) which is not letting me scan a barcode or put in my pin to access my account when I put in my pin, and press enter, it doesn't move onto the next page I'm almost certain it isn't the website, because it works on other devices which doesnt have this padlock Is there anyway to remove this padlock?

Thanks

Asked by ML1 4 months ago

Last reply by cor-el 4 months ago

Website access

I ama regular user of www.sainsburys.co.uk for ordering groceries. I have been using the site for many months using Firefox. On the last two occasions I have tried to acc… (read more)

I ama regular user of www.sainsburys.co.uk for ordering groceries. I have been using the site for many months using Firefox. On the last two occasions I have tried to access it I get this error message We've sent you a code

We just need to verify your details. We've sent a verification code to:

w*****l@u********t

Please enter the code to continue to log in: There has been an error sending the code. Please try again. Enter your code This code is valid for 10 minutes. No code ever arrives. The Sainsburys helpline tell me to use another browser. Microsoft Edge works fine (without the need for a code being sent). I have cleared my browsing history & cache (the system is set to do so automatically each tie I close Firefox). Why can I not log in to my Sainsburys account anuy more in Firefox? Can you help me to put it right?

Asked by Willmol 4 months ago

Last reply by FredMcD 4 months ago

Trouble using a site that I could previously use.

Hello, I am having trouble on the Walmart.com website. I can not see what is in my cart in order to check out. I can add things but nothing else. This is working with ano… (read more)

Hello, I am having trouble on the Walmart.com website. I can not see what is in my cart in order to check out. I can add things but nothing else. This is working with another browser that I have. I did not start having issues until this weekend.

Asked by abbeyroad1973 4 months ago

Last reply by FredMcD 4 months ago

Firefox is now contolling my mouse for system volume

Hello! Firefox is now controlling the volume of my system via a volume fader that appears in the upper left corner of my screen. Also because of this- I can no longer us… (read more)

Hello! Firefox is now controlling the volume of my system via a volume fader that appears in the upper left corner of my screen. Also because of this- I can no longer use "control" button and my mouse to expand any images. In short- Firefox has taken over total control of my mouse. Hoping you can help get this back to normal! Thank you!

Asked by dbauerle2 4 months ago

Last reply by TyDraniu 4 months ago