Showing questions tagged: Show all questions
  • Solved

Cannot set up new 2FA after disabling previous one

I could not log in with previous TOTP any more so I used a backup recovery code to gain access to the account. Disabled non-working TOTP and now I am trying to re-enable … (read more)

I could not log in with previous TOTP any more so I used a backup recovery code to gain access to the account. Disabled non-working TOTP and now I am trying to re-enable 2FA, but every time I successfully go through the process (there is a green bar on top of the screen that says "Two-step authentication enabled"), the end result is that 2FA is still disabled and not required when logging in to the firefox account.

Asked by firefox_user1234 3 months ago

Answered by firefox_user1234 3 months ago

  • Solved

Interactive Elements Disappear from websites

Started noticing that some interactive elements (animation, video, input..) disappear from several websites on FF Example websites: (attached preview comparisons between … (read more)

Started noticing that some interactive elements (animation, video, input..) disappear from several websites on FF Example websites: (attached preview comparisons between FF & Chrome) https://www.typeform.com/ https://www.obviously.ai/ https://what-tool.online/ Steps Tried: Safe mode with plugins disabled , turn off enhanced tracking (no fix) Version: FF Developer 86, Windows 10

Asked by NadimX 3 months ago

Answered by cor-el 3 months ago

  • Solved

Unable to view saved log ins.

Hello, For some reason I cannot view saved log ins. When I try it asks for my windows credentials. I try logging in and it says that they do not work. I verify the log in… (read more)

Hello,

For some reason I cannot view saved log ins. When I try it asks for my windows credentials. I try logging in and it says that they do not work. I verify the log in is correct by logging into my Microsoft account, and into the PC itself with the same log in information. This makes it rather difficult to log on on something like my phone when I cannot see the generated passwords.

Thanks,

Aaron Piper

Asked by biggestmexi 3 months ago

Answered by jscher2000 3 months ago

  • Solved

zbue1cim.default-release

Hi Can someone please help on my windows system under users\user\appdata\local\Mozilla\Firefox\Profiles\zbue1cim.default-release there is a directory Cache2 which on occa… (read more)

Hi Can someone please help on my windows system under users\user\appdata\local\Mozilla\Firefox\Profiles\zbue1cim.default-release there is a directory Cache2 which on occasion has contained 12000 files of up to 1.3Gb which is often mostly fragmented What is this used for and how can I get rid of it as I cant for the life of me see why a browser should have so many data files

Asked by Christopher 2 months ago

Answered by FredMcD 2 months ago

  • Solved

Clear Browsing History

Is there an option or extension that I haven't found which would automatically delete browsing history items after existing for a certain time period (e.g. 1 day, 2 weeks… (read more)

Is there an option or extension that I haven't found which would automatically delete browsing history items after existing for a certain time period (e.g. 1 day, 2 weeks, 1 month, etc.)? If not, could one be created?

Asked by David Ballard 2 months ago

Answered by cor-el 2 months ago

  • Solved

How do i get rid of the suggested sites when I click on the search bar?

I want to know if there is a way of getting rid of the suggested sites, such as facebook, reddit, twitter etc when i click on the search bar. Is there a way of customizin… (read more)

I want to know if there is a way of getting rid of the suggested sites, such as facebook, reddit, twitter etc when i click on the search bar. Is there a way of customizing what i see?

Asked by kkanani3 2 months ago

Answered by jscher2000 2 months ago

  • Solved

New tab from search result

I want a new tab opened when I select an item from a search page. I don't want to have to navigate back to the original search page. How do I make Firefox do that? … (read more)

I want a new tab opened when I select an item from a search page. I don't want to have to navigate back to the original search page. How do I make Firefox do that?

Asked by Bob Winney 2 months ago

Answered by jscher2000 2 months ago

  • Solved

Still can't block autoplay

I have changed the settings in about:config, and also with options in the tools menu on Firefox, and I am still having problems, specifically with Fox News, but also othe… (read more)

I have changed the settings in about:config, and also with options in the tools menu on Firefox, and I am still having problems, specifically with Fox News, but also other sites that allow a video to automatically play and blast audio. It is very disconcerting that there doesn't seem to be a way to stop this from happening. Can you help? I am using Firefox 86.

Asked by davisp49 2 months ago

Answered by cor-el 2 months ago

  • Solved

Full Size has replaced Picture-in-Picture

I welcomed the Picture-in-Picture feature to the Mac, which allowed me to watch YouTube videos while performing other tasks. Recently when I have clicked on the Picture-i… (read more)

I welcomed the Picture-in-Picture feature to the Mac, which allowed me to watch YouTube videos while performing other tasks.

Recently when I have clicked on the Picture-in-Picture icon, the view does the exact opposite of what I want to occur. I want a small window that I can move around and resize. Instead, the video goes Full Screen.

I've tried right-clicking on the icon and on the video, double-right-clicking, looking through Firefox settings, updating to the latest version, etc. -- but stiill don't know how to recover the Picture-in-Picture feature. How do I get that back? Thank you.

Asked by WA 2 months ago

Answered by WA 2 months ago

  • Solved

Printer Interface in Firefox

The update for Firefox included a new interface to my printer. It has removed the options that I regularly use making it a royal pain. Is there a way to bring back the … (read more)

The update for Firefox included a new interface to my printer. It has removed the options that I regularly use making it a royal pain. Is there a way to bring back the older, far more functional interface? Thx.

Asked by iconomudge 2 months ago

Answered by cor-el 2 months ago

  • Solved

Cannot Enter Exceptions - And Firefox Doesn't Work Properly

Trying to debug. Firefox breaks my site, and if I change the Tracking Protection to Strict, my site doesn't work at all. So it must be in this no tracking area. But I can… (read more)

Trying to debug. Firefox breaks my site, and if I change the Tracking Protection to Strict, my site doesn't work at all. So it must be in this no tracking area.

But I cannot enter exceptions in the tracking window, that window is not live. See attached. Why I cannot enter/type site URLs in this window?

Asked by vinci 2 months ago

Answered by cor-el 2 months ago

  • Solved

Youtube on firefox does not function properly, including but not limited to use of cookies due to antivirus

On Youtube, on a clean, up to date version of Firefox 64-bit, Youtube will not stay signed in, either on its on board hotbar on the left, the main center console in and o… (read more)

On Youtube, on a clean, up to date version of Firefox 64-bit, Youtube will not stay signed in, either on its on board hotbar on the left, the main center console in and outside of individual video pages, or both. Attempting to sign in via the normal means usually sends the user back to the main page as if they had not signed in at all (and if the account is signed in for a given attempt, it will only remain so until the page changes, for example when a search is conducted or a video loaded), and the sign in button on the hotbar is completely non-functional. Additionally, Youtube's other functions such as commenting, saving videos, accessing video history for an account, accessing or creating playlists, etc, do not work at all on Firefox 64 in this instance. This remains the case even when all of the troubleshooting options, such as changing assorted cookies settings, cleaning the cookies that are stored, changing how cookies are stored and what sites have permissions to store or save cookies, changing which are deleted regularly and from which sites or how which are to be deleted is determined, running a clean install of the browser, running the browser as an admin, turning off all ad-ons, running the browser in safe or secret modes (and also these as an admin and not, each), adding Youtube as an exception for tracking protection, and so far as completely uninstalling and reinstalling the entire browser do not fix or change the problem. The problem is not persistent on Chrome or Edge, only on Firefox, and changing which Firefox account is attempting to sign in, or which other accounts (Google, Youtube, etc) are signed in also has no change. Another post with the same problem has determined the source to be Kaspersky Antivirus, however the only posted solution in that thread is to turn off the antivirus, which considering that doing so leaves one's computer unprotected is not actually a solution - I'm maintaining this thread in the search for an actual solution.

PS - While I will be contacting Kaspersky as well to see if we can come about a solution on their end, the fact that no other browser that has been tried replicates this problem, even in the presence of an active Kaspersky agent, indicates that the problem is not with their software, but rather with Mozilla specifically.

Asked by bobbobert_010 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Old account

Can anyone help. I have just set up a new Firefox account. I tried to enter two different secondary email addresses, but both are already in use. I am sure I had a Firef… (read more)

Can anyone help. I have just set up a new Firefox account. I tried to enter two different secondary email addresses, but both are already in use.

I am sure I had a Firefox account many years ago and this is the problem. How can I delete the old account without knowing the main email address so I can use those email addresses again?

Asked by Jane 2 months ago

Answered by user3585702 2 months ago

  • Solved

Most Visited Websites

I have a webpage displayed in my most visited sites that I cannot dismiss nor delete from history. I have tried dismiss about 10 times and delete from history at least 6… (read more)

I have a webpage displayed in my most visited sites that I cannot dismiss nor delete from history. I have tried dismiss about 10 times and delete from history at least 6 times. How do I get rid of it?

Asked by DLD 2 months ago

Answered by cor-el 2 months ago

  • Solved

Problem With Icons Appearing As Boxes of Numbers and Letters

Can anyone please tell me how to stop seeing boxes full of letters and numbers instead of icons on certain websites I visit ? I attach a small picture of what I mean as a… (read more)

Can anyone please tell me how to stop seeing boxes full of letters and numbers instead of icons on certain websites I visit ? I attach a small picture of what I mean as an example. It only applies to a very small number but it does make navigating around the sites difficult.

I would be most grateful for any advice offered.

Thanks

Asked by stanstyman 2 months ago

Answered by stanstyman 2 months ago

  • Solved

Remove Website from Popup-Block-List

Hello, recently I moved a website to the "Block Popups from this site" list. Now I only have the option to generally block all pop-ups or to allow them in general. Is the… (read more)

Hello,

recently I moved a website to the "Block Popups from this site" list.

Now I only have the option to generally block all pop-ups or to allow them in general.

Is there any way to get that yellow bar back, telling me, that something has blocked and allows me to select which Popup is to be allowed and which is declined?

Thank you!

Asked by devilsraccoon 2 months ago

Answered by cor-el 2 months ago