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website Access

When I try to go to costco.ca I get a connectivity error saying site cannot redirect properly. This site works with IE or other browsers. The page isn’t redirecting pro… (read more)

When I try to go to costco.ca I get a connectivity error saying site cannot redirect properly. This site works with IE or other browsers.


The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Asked by Carl Bayer 5 months ago

Last reply by SuMo Bot 5 months ago

Yahoo's new email format.

With Yahoo's new email format, my page seems to jump while I am trying to respond to an email. Do I need to change any Firefox settings for Yahoo to work correctly, or is… (read more)

With Yahoo's new email format, my page seems to jump while I am trying to respond to an email. Do I need to change any Firefox settings for Yahoo to work correctly, or is this strictly a Yahoo problem?

Asked by MysteryKam 5 months ago

Last reply by Denys 5 months ago

accordion controls don't work (open up) on any webside in firefox but do in other browsers

Regardless of website Accordion controls don't work / open to show information. These controls work fine in other browsers and work fine on the same sites. Is there a set… (read more)

Regardless of website Accordion controls don't work / open to show information. These controls work fine in other browsers and work fine on the same sites. Is there a setting I am missing. it also works on other macs I own. Thanks

Asked by Seymour Klausner 5 months ago

Last reply by Balázs Meskó 5 months ago

captcha on Zazzle.com

Hello, I am trying to login to my account on www.zazzle.com and use their site. Sometimes it will let me through and I can be on the site for about 20 minutes before a ca… (read more)

Hello, I am trying to login to my account on www.zazzle.com and use their site. Sometimes it will let me through and I can be on the site for about 20 minutes before a captcha comes up that says press and hold this button so we know you are not a bot. Well the button never works, it always errs out and gives me the message to please try again, and then locks me out of their site. I have tried clearing my cache and cookies, updating my browser, resetting the router, I don't have any VPN's, I have tried working in a private window, adding the website to the privacy exceptions, block pop up windows is unchecked, I am out of ideas, what do I do??

Asked by sedye17 5 months ago

Last reply by Denys 5 months ago

Single website loading in German language

GM, An individual website keeps defaulting to, and loading in, the German (https://de.website name here) language version. This has never, ever occurred previously. I … (read more)

GM,

An individual website keeps defaulting to, and loading in, the German (https://de.website name here) language version. This has never, ever occurred previously. I have had no success in resetting the website back to the setting(s) which would have it load the page(s) in English, NOT German.

Thanks.

Asked by dr.streiber 5 months ago

Last reply by Denys 5 months ago

Support for FileSystemAPI

Are their any plans anyone knows off to create a version of Firefox that supports the ability to use FileSystemAPI on directories. The current one won't work with a Bea… (read more)

Are their any plans anyone knows off to create a version of Firefox that supports the ability to use FileSystemAPI on directories.

The current one won't work with a BeatBuddy project and SD cards that are saved on my computer using their online editor - https://bbmo.singularsound.com/ - which forces me to use another browser for that...

Asked by matt43 5 months ago

Last reply by jeff-g 5 months ago

One website opens with a blank white screen.

When logging in to a website that I use many times every day all day, all of a sudden I log on and all I get is a blank white screen. I have tried clearing everything, re… (read more)

When logging in to a website that I use many times every day all day, all of a sudden I log on and all I get is a blank white screen. I have tried clearing everything, restarting Firefox, removing Firefox and re-installing it, rebooting the computer, starting Firefox in the safe mode but no change. The same problem shows up on three different computers on two different networks with two different ISPs. The website opens normally on Edge and Chrome. I would prefer to be able to use Firefox. Using version 139.0.4 (64-bit) on all three computers. I would really appreciate any help that is available.

Asked by Barry 5 months ago

Last reply by Denys 5 months ago

HBO max won't load anymore

Recently my HBO max started to not load on firefox... I've tried the usual suspects, cleared cache and cookies multiple times, but when trying to pick a profile, just a b… (read more)

Recently my HBO max started to not load on firefox... I've tried the usual suspects, cleared cache and cookies multiple times, but when trying to pick a profile, just a black screen loads. Nothing happens.

Picture below, every logged link of the site is like this, i can only access links before login, like answers/support/ads,campaigns etc. Those kind of pages load.

Also, sometimes, when accessing the site through search engines, the site loads, but on a different profile than the one I use, but when trying to switch profiles, the same thing happens again, nothing loads.

Asked by jobomon 5 months ago

Last reply by jonzn4SUSE 5 months ago

Dates and calendars wrong on some websites

Two websites I went to using Firefox today displayed the date as 6\18\2025. Today is 6\19\2025. One of them displayed the July 2025 calendar and would not allow me to c… (read more)

Two websites I went to using Firefox today displayed the date as 6\18\2025. Today is 6\19\2025. One of them displayed the July 2025 calendar and would not allow me to click back to June. I have two Firefox Extensions on, UBlock Original and Chameleon. Any idea what may be causing this. I'm using a MAC.

Asked by bob 5 months ago

Last reply by Denys 5 months ago

Trouble signing into some websites, mainly Cloudflare

I'm seeing a new trend with websites that use cloudflare like restaurant accounts, Ace Hardware, and freecycle.org. Cloudflare either rejects me upon clicking it (freecyc… (read more)

I'm seeing a new trend with websites that use cloudflare like restaurant accounts, Ace Hardware, and freecycle.org. Cloudflare either rejects me upon clicking it (freecycle), or it keeps cycling with its checkbox and doesn't do anything else (Hyatt). I contacted freecycle.org and they didn't know the reason. However, I can get through cloudflare using the Chrome browser. Is this fixable, because I really want to stay with Firefox? I am up to date on my drivers, Win10, and Firefox. Thanks!

Asked by mr_greg4 5 months ago

Last reply by Denys 5 months ago

Firefox is preventing me from booking a flight online.

I've tried to book flights repeatedly online and Firefox is preventing it. How do I nknow? because I went to Safari and the bookings went straight through. Same bookings,… (read more)

I've tried to book flights repeatedly online and Firefox is preventing it. How do I nknow? because I went to Safari and the bookings went straight through. Same bookings, same sites.

Asked by dtraer 5 months ago

Last reply by Denys 5 months ago

Some Chrome features not present in FF

Does FF offer a setting to address the following two incompatibilities? 1. In the iCarol web app, as the user is approaching the timeout limit, in Chrome the browser ta… (read more)

Does FF offer a setting to address the following two incompatibilities?

1. In the iCarol web app, as the user is approaching the timeout limit, in Chrome the browser tab flashes a warning. This does not happen in FF.

2 In the Diaplad web app, if the user needs to record a voicemail greeting, in Chrome this ability is present. In FF this ability is not present.

Asked by wmblaney 5 months ago

Last reply by Denys 5 months ago

YouTube not rendering after upgrading to v140.0

Upon upgrading to v140.0 on macOS Sonoma 14.3 (23D56), YouTube no longer renders. All add-ons (ad-blockers, development tools, accessibility tools, etc.) were removed … (read more)

Upon upgrading to v140.0 on macOS Sonoma 14.3 (23D56), YouTube no longer renders.

All add-ons (ad-blockers, development tools, accessibility tools, etc.) were removed and still the same non-rendering as of this evening June 24, 2025.

Asked by keith66 5 months ago

Last reply by Denys 5 months ago

Bill payment using Firefox

I am unable to pay my bill at https://gwresources.watersmart.com/ using Firefox. After I fill out all the payment info, the website comes back with my session has expire… (read more)

I am unable to pay my bill at https://gwresources.watersmart.com/ using Firefox. After I fill out all the payment info, the website comes back with my session has expired. I then go to MS Edge to pay my bill.

Asked by Ray Barmore 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago