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help !!! my extensions and awesome them r gone !!

i accidentally refreshed my firefox and ii got my profile back .. but i accidentally deleted it .. after contacting a local wizard and going on a quest i found my prof… (read more)

i accidentally refreshed my firefox and ii got my profile back .. but i accidentally deleted it .. after contacting a local wizard and going on a quest i found my profile sitting in a dark corner of my drive.. it seemed to all be okay but i saw my awesome theme was gone !! after checking to see if i still had my awesome extensions they were ALSO GONE !! everything else is here though like my passwords and stuff.. where are my extensions and awesome seal theme !! im scared and alone !!!! help me mozilla helpers !!

Asked by bigbunnyboysealsaremyfriends 4 months ago

Last reply by jeff-g 4 months ago

Mozilla

starting the computer I receive following message: C:ß\users\....\AppData\Roaming\Mozilla\Firefox\Profiles\ibp4oc3n.default-release\search\json.mozlz4 can notbe opened … (read more)

starting the computer I receive following message: C:ß\users\....\AppData\Roaming\Mozilla\Firefox\Profiles\ibp4oc3n.default-release\search\json.mozlz4

can notbe opened

whatshall I do?

Thank you! Anne

Asked by aku2 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Cannot find QR scanner in my moblie browser to sync the devices.

I cannot find "Sync and save data" button in my mobile browser, making it impossible to sync the devices. The instructions provided by the settings lead me into the dead … (read more)

I cannot find "Sync and save data" button in my mobile browser, making it impossible to sync the devices. The instructions provided by the settings lead me into the dead end.

Asked by 27VMB 3 months ago

Last reply by jonzn4SUSE 3 months ago

Naming issue on the FTP server

I am aware, there are far more serious issues on our hands, but someone please fix this naming on the FTP server? Idk maybe adding enough zeroes to make the release numb… (read more)

I am aware, there are far more serious issues on our hands, but someone please fix this naming on the FTP server?

Idk maybe adding enough zeroes to make the release number 8 or 10 digits long.

0000000005 instead 5 0000000028 instead 28 0000000077 instead 77 0000000131 instead 131

The current order is like 131, 28, 77, 8.

Asked by Simon Stern 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

I can no longer access some of my applications.

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything wa… (read more)

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything was working just fine before the update, and I want to return to a working version. Thanx.

Asked by jdsb1 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Saved Passwords.

Dear Mozilla, I have a question, Can i keep save passwords everywhere? 'Cuz i'm not sure if i can keep saved passwords everywhere.... Thanks a lot for unders… (read more)

Dear Mozilla,


I have a question, Can i keep save passwords everywhere? 'Cuz i'm not sure if i can keep saved passwords everywhere....


Thanks a lot for understanding!



Hugs & Tickles, Mkedupa. (Aka Maciej Paweł Kębrowski

Asked by Mkedupa 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Please explain why you're not allowing me into certain sites Father

I'm trying to get into an ai content creating site, that is open to all users, as in a family site. and mozilla (didn't know they had security until now) with no idea wha… (read more)

I'm trying to get into an ai content creating site, that is open to all users, as in a family site. and mozilla (didn't know they had security until now) with no idea what kinda security I've already got, decides to have a god complex first thing in the morning, right down to the part when I say, I'll accept the risk and go forward. They ignore that part, as if I didn't click the button. Yes, I know that's a chapter right out of Microsoft's book, I had to double check it myself. What gives?!?

Asked by Sean Kelly 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

latest firefox update screwed everything firefox for me

the update seems to think the only bookmarks i have are Explorer. I don't use that. I use Firefox. All my defaults were gone. Nothing functioned, no browsing the net, not… (read more)

the update seems to think the only bookmarks i have are Explorer. I don't use that. I use Firefox. All my defaults were gone. Nothing functioned, no browsing the net, nothing. I tried troubleshooter when I bumped into it. There were missing tabs in the update...hidden. I finally tried to pull up help on my phone to fix the desktop situation. It recommended restart. nothing. It recommended clearing the data. Nothing changed. It recommended a refresh. All my bloody bookmarks are gone . TOns of work. WTH firefox?

Asked by brooke1 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

firefox cannot access some web video online

i try access some web video online but can't access example is www.123-hdd.com or www.037hd-movies.com When i access it sow message error is. Hmm. We’re having trouble … (read more)

i try access some web video online but can't access example is www.123-hdd.com or www.037hd-movies.com When i access it sow message error is.

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.123-hdd.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

but i try by chrome or microsoft edge can open the website normally. Please help me. how to fix this error.

Asked by art makchum 3 months ago

Last reply by jonzn4SUSE 3 months ago

I am trying to log into Amazon to purchase and I get communication to have a PIN number - from YOU

I have been trying to get into Amazon to purchase a few Items - it asks me for a PIN from you to log in to purchase - I have no understanding of this - I called them and … (read more)

I have been trying to get into Amazon to purchase a few Items - it asks me for a PIN from you to log in to purchase - I have no understanding of this - I called them and they said you were the issue

Asked by aguadr 3 months ago

Last reply by Denys 3 months ago