Firefox Community Forum

I am 68 years old. I attempted to enroll in the identity monitor program. This requires a birthdate to be entered. The entry means involves scrolling by month to move the years back. There is no years selection. I need to scroll 800 months to enter my birth year... NOPE!

To access https://accounts.firefox.com/ I used my email address xxxx@yahoo.com. I tried to change this email address to my email address xxxx@myonline.be following the prescribed procedure. I then received a message that this email address was already in use. Perhaps I once registered with this email address, but I no longer remember the password. Therefore, I'm unable to create access withe the email address as I'd like. How can I resolve this issue?

I want to know how to change my 'account ID' from *****@bellsouth to *****@gmail.com. I no longer use or access the bellsouth acount.

cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!!

Unbelievably poor design.

I have a backup email address, recover codes, phone.

but firefox requires the inaccessible primary email address to make any changes !!!!!@!@!@!!!!!

For some weird reason, part of your system has mispelled my given name (and I'm definitely not in doubt about how to spell my own name - I've been doing it for ore than 70 years!)

Also, part of your system thinks I'm still on Windows 10. NOT true! I changed to Windows 11 well before the old system expired.

You have me perplexed.

I have a problem, i have yahoo account that because of tje 2 way auth being 2 phone numbers that i lost and as mail recovery was one email to each other practicaly i lost any chance to log in them, my only chance is to gve a phone on yahoo in us which i cant afford, i need to change the email from my firefox account so i can still use it, im ready to prove in any way that is my account, i send this from my phone that im using for a long time, ao whqt can i do? The mail i want to change it too is [edited from public] @yahoo.com, pls hlp

Hello, I previously had my personal email attached to a Firefox Account. I added other emails, changed the primary email, and then completely removed my personal email from the account.

However, Mozilla still allows login with that removed email and prevents me from creating a new Firefox Account with it.

I need the email login association fully cleared so this email can be used for a separate Firefox Account, while keeping the existing account intact.

Can you please reset/remove the hidden email ownership binding on your end?

Thank you.

My Mozilla log-in address is an old one - I have changed my email provider from xxxxxxx@TalkTalk.net to xxxxxxx@outlook.com. Although I can still get into Mozilla I can't change my log-in to make other updates. The advice provided is to make a new extra login and then make that one the primary but it does not work.

I am returning to Firefox and need to reconfigure my account to a different email address as username. From what I can tell, I can change my profile name but the username will still be the old email address. Is my only option to start again with a new account? If so, how can I do that and completely remove the old one?