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Watching video issue

Hello, I have a MAC computer. For some reason, when FIREFOX made its newest update, I can no longer watch videos on YouTube. The video will start but then give me the dea… (read more)

Hello, I have a MAC computer. For some reason, when FIREFOX made its newest update, I can no longer watch videos on YouTube. The video will start but then give me the death circle, and it will not come out of it unless I click just a slight distance away on the timeline of the video. Then, the video will go for about 20 seconds and do the same thing. I continually have to click on the timeline in front of where it stopped when the video stops, and then it will give me about 20 more seconds of the video before the white arrow circle shows up again. You can wait all day for the circle, but it will not start again unless you click on the timeline again ahead of where it froze.

Asked by shaned6 5 months ago

Last reply by James 5 months ago

Display issues when streaming

Hey there When streaming on Firefox or using Zoom the video image pixalates in a mostly green tone. I have attached a pic. It doesnt seem to happen in other browsers. … (read more)

Hey there

When streaming on Firefox or using Zoom the video image pixalates in a mostly green tone. I have attached a pic. It doesnt seem to happen in other browsers.

Ideas?

Asked by simon207 5 months ago

Last reply by TyDraniu 5 months ago

Sound Output Lost

Following a recent update of my bios (AMD Ryzen) of my PC the on-board sound system failed. I chased down the issue, got a sound card to circumvent the on-board circuits… (read more)

Following a recent update of my bios (AMD Ryzen) of my PC the on-board sound system failed. I chased down the issue, got a sound card to circumvent the on-board circuits, and had sound once again but for my FireFox (Ver 133.0.3, on Windows 11 Home, Ver 10.0.22631 Build 22631). Testing with alternate browsers (Edge, Opera) the sound works, as do my downloaded games and music but no joy with FireFox.

My question: Is this a known issue being addressed for a future update or are my circumstances an outlier issue?

Asked by dwpotterNE 5 months ago

Last reply by jonzn4SUSE 5 months ago

Audio in Firefox browser not working.

Yesterday my audio on Firefox worked, today it doesn't. I tried all the regular trouble shooting solutions. - My system volume is not 0 - My tabs aren't muted - My headph… (read more)

Yesterday my audio on Firefox worked, today it doesn't. I tried all the regular trouble shooting solutions. - My system volume is not 0 - My tabs aren't muted - My headphones are turned on and working fine (audio works everywhere but Firefox) - I uninstalled and reinstalled my Firefox - I uninstalled and reinstalled my headphone audio drivers - Audio also does not work in a private browser, so I know the issue it's related to extensions, cookies, etc. - I had Windows 11 do a quick diagnostic, so the issue isn't Windows 11 related

Usually when this issue occurs, it's as simple as switching from "default" to a specific speaker in volume mixer, but Firefox is not appearing in volume mixer like it did in the past, as shown in the screenshot below.

I don't know what else to do at this point. In previous documentation here, the solution for some people was to wait and it eventually fixed itself, but I'd rather not have audio for weeks to months on end, so has anyone found another solution by chance?

Asked by Anita G 5 months ago

Last reply by jonzn4SUSE 5 months ago

videos won't play in my course on THINKIFIC PROGRAM for teachers

My account on thinkific is cookingasmedicine.thinkific.com When I go to the "course" and click on a video whether in my class or one I am taking, the videos will NOT play… (read more)

My account on thinkific is cookingasmedicine.thinkific.com When I go to the "course" and click on a video whether in my class or one I am taking, the videos will NOT play. I have been talking with Thinkific and we've gone through all the videos of yours and theirs - the settings, checked my updates and nothing works. I have no trouble on my laptop or my Iphone using firefox on laptop just on my desktop LENOVO.

I checked my set up that is on the laptop and made it exactly the same on my desktop but STILL to no avail. The videos will simply NOT play!

Would you please help me?

I have Windows 10 and currently have auto updates so I am up to date with your updates. I just can't imagine what it could be that's stopping the videos from playing? They played perfectly for three years! I have not put any new apps or programs on my computer either.

Thank you, Claire

Asked by Tazz 5 months ago

Last reply by jonzn4SUSE 5 months ago

Allowing video/audioaccess to a installed program

I have installed a analog to digital converter software to convert High8 tapes to digital. It is all hooked up, but the video and audio from the converter program will no… (read more)

I have installed a analog to digital converter software to convert High8 tapes to digital. It is all hooked up, but the video and audio from the converter program will no show on computer. Help!

Asked by Steve Woodford 4 months ago

Last reply by markwarner22 4 months ago

video downloader apps

There used to be dozens of video downloaders. Now, none of them work except for one that requires a ridiculous fee. Are there still youtube video downloaders that still w… (read more)

There used to be dozens of video downloaders. Now, none of them work except for one that requires a ridiculous fee. Are there still youtube video downloaders that still work

Asked by trid2bnrml 4 months ago

Last reply by markwarner22 4 months ago

AirPods and Firefox

Having issues with my Bluetooth AirPods and sound in Firefox. The problem being there is no sound when the device is connected and watching a YouTube video for instance.… (read more)

Having issues with my Bluetooth AirPods and sound in Firefox. The problem being there is no sound when the device is connected and watching a YouTube video for instance. Things went wonky after the recent update to 133.0.3. At first there was no sound period. Then somehow, not even sure how, I saw that Firefox was muted in Windows (11 Pro) settings. That's a mystery unto itself since I'd never previously gone to that area. Now that I have volume through external speakers working, audio through AirPods doesn't. Everything works fine using Edge and audio from music. I know the device is connected and when that is, it's the default for where sound comes from. Used the test thing and yup there is audio. Is there something I'm missing? There must be but I can't figure out what it is. Hopefully someone reading this can point me in the right direction of resolving this issue. Thank you in advance.

Asked by Steven 4 months ago

Last reply by jonzn4SUSE 4 months ago

the sound of the websites

Hello, I am contacting you about the non-functioning sound of some websites. It is manifested as if Firefox does not perceive that the page is playing sound at all. For e… (read more)

Hello, I am contacting you about the non-functioning sound of some websites. It is manifested as if Firefox does not perceive that the page is playing sound at all. For example, YouTube works as it should, but Instagram is completely without sound.

Asked by radimchmela 4 months ago

Last reply by jonzn4SUSE 4 months ago

Inserting a picture into the text of a picture

raymond_j_markiewicz@hotmail.com raymond_j_markiewicz Question owner Today at 9:21 PM Dear Jim, I needed to go to sleep at 3am last night to rise for a 12 noon Christma… (read more)

raymond_j_markiewicz@hotmail.com raymond_j_markiewicz Question owner Today at 9:21 PM

Dear Jim,

I needed to go to sleep at 3am last night to rise for a 12 noon Christmas day dinner. So I am back now.

I have not been able to drag a picture into the text of an email message.

I mark the point of insert with the cursor, go to Insert menu, select the attach picture, and it ends up at the top of the email outside my message. When I try to drag the picture into the text area, a mat covers the text area instructing to insert it here. When I release it on the hotspot, the matted area goes blank and I receive a menu message "The following files couldn't be attached: "filename.jpg". Please try again later."

I seem to be doing everything correctly. I was able to do this some time in the past.

I am wondering if the problem has to do with a memory cache problem. Do I have too many 2000 blocked emails. Maybe a security problem not allowing the attachment?

Ray (:-)

Asked by raymond_j_markiewicz 4 months ago

Last reply by jonzn4SUSE 4 months ago

Sound volume fluctuation

For about 2 weeks now, the audio volume on youtube videos fluctuates up and down. The volume starts off low when a person starts to talk. For example, when the person in … (read more)

For about 2 weeks now, the audio volume on youtube videos fluctuates up and down. The volume starts off low when a person starts to talk. For example, when the person in the video starts to talk, their voice volume is very low then within a second or two, the volume rises to normal as they talk. When they finish a sentence and start a new one (when there is a short pause in the audio) their voice is again at a very low volume, rising to normal in a second or two. This repeats as they speak throughout the entire video. This is not specific to any youtube video or youtube channel, it happens on all youtube videos. I have tried updating all audio drivers in Windows 11 - no improvement. I have tried rebooting the computer - no improvement Firefox is up to date, version 133.0 I have tried watching the same videos using Chrome and I do not have this problem.

Asked by brad9126 4 months ago

Last reply by TechHorse 4 months ago