Firefox Support Forum

Opening up firefox last week am a message saying something was wrong/couldn't proceed (I don't remember the exact text). I tried to delete the message, but it just came back every time blocking opening firefox. I tried to restart it, but the same blocking message reappeared. I then uninstalled it and all my files disappeared, of course. I've today reinstalled it, but no history, etc.. How can I get my original web files back? Do you have a 30 day grace period where any file can be restored like the one Microsoft has? Can I get my webfiles back at all? Please help. tmr W10 64bit

Hello! I am using Firefox ESR in Linux Mint 18.3 32-bit. For convenience, a few years ago I've created a start menu (main menu) shortcut to quickly open a Private Browsing window. Before the recent switch from ESR branch 78 to 91 this shortcut was working as intended, but now, it opens a Private Browsing window and a regular browsing window. Here, I've made a short video about this issue that should help to better explain everything https://youtu.be/ccioyh0gJxA https://youtu.be/ccioyh0gJxA To some, this might seem like a non-issue, but I'd like to have a shortcut that would allow me to launch a Private Browsing window and a Private Browsing window alone.

Hi I am receiving an error in Netflix saying that my Firefox is not up to date. When i check my version I am

informed that it is the latest version 94.0.2 (64-bit) Netflix works in other browsers but, Firefox is my

preferred browser.

I have tried refreshing and reinstalling without success.

Your help would be appreciated.

...

Cheers

Ross

There are several requests similar to mine, mostly about Windows 7 (i have windows 10). I made sure the "general settings" within Adobe were set to use Acrobat as default, and i set firefox options (as near as i could tell) to save my pdf's with Adobe acrobat also. However, ALL my files - both already saved and new pdf's - now are listed as filetype "Firefox HTML.pdf" and all have the html icon. For my husband's business, we have to fill out state forms in pdf and forward copies to them and to clients. My clients are frustrated and confused that they cannot recognize the pdf's i sent by the original icons, and some don't seem to understand how to open the "html" files i send them (most of our clients probably use other browsers: when they showed up as straight adobe files this was never a problem) I need to fix BOTH my stored pdf forms AND new fillable forms from the state as filename.pdf with the adobe icon. PLEASE!!

I know that a extension, ones that add functionality can be installed from a local file on my PC but i need to know how to extract the extension and store it on my home PC ? I know there are scripts available but i don`t remember where.

Tell me please how to "unplug or eject hardware" in Firefox. I have gotten a Verbatim External Slimline CD Writer that directs me to find this option in the Windows taskbar. But I use Firefox as my browser and don't know where to execute this on the Firefox taskbar.

After reading up on procedures (but failing to follow links), I decided to completely delete all my passwords. Let me back up a minute, last week I downloaded the .csv file of my passwords, because after 10 or 12 years, I needed to clean them up. I had 486 saved passwords, out of which I deleted all but 123. I did not want to try that in the browser, actually I did, but after about 20 I gave up because I realized how long it would take.

So anyway, I got ready to finish up, and I deleted my browser copy, then tried to upload the corrected copy. However every time I get an error "Something went wrong try again". So as my plan was, I deleted my Chrome passwords (they should be the same), then uploaded the corrected copy. It said "Upload successful" or somethiing like that, I waited five minutes, for Chrome to finish syncing and all that, then tried to import from Chrome, it imported 3 passwords.

But now, here's the big problem, I follow the directions I have found in this site, but once I click the hamburger, the next link does not exist. When I go another way, none of the links exist. I have searched all over the settings pages, and nowhere is there the option to upload a .csv file, I can import from another browser all day, but not upload. So what's going on?

Hello, After one of the last updates of november I started having 20-50 processes for each firefox profile that I use. In previous versions I used 'browser.tabs.remote.autostart' and 'browser.tabs.remote.autostart.2' and set them to false, to limit the number of processes. But now, even though I removed these configurations, I have no option to control how much RAM and processes firefox uses - the option to set the content processes is missing from the settings page too. Another thing that I noticed is that for some reason, in most of my profiles, container tabs can't be enabled.

Hope you can help, Rotem.

I want searches to stay in a search engines home page and not go automatically into address box. When I search for anything by writing in the search box on the Google home page search or even Duck Duck Go, the inserted text goes immediately into the address bar. I have tried FF in Safe Mode, I have no studies going, using version of FF 94.0.2 and only have 5 extensions (Last Pass, Bitdefender, BreezeClick, Adobe Acrobat and Malwarebytes.) Thank you

I am regular viewer of New Zealand Herald, NZ newspaper but the front page does not display correctly with Firefox browser. The images and text overlap on the left side. I am using my win 10 x64 Pro laptop and installed the latest Win 10 x64 Firefox. The website address is nzherald.co.nz Please advise as I did not have this problem with other browsers. Regards - RG

I posted a similar request here: https://mozilla.crowdicity.com/post/742615, because "Submit Feedback" link redirected me there. Maybe this is the right place for the feedback.

The release note of FF Ver:93 states this:"When available system memory is critically low, Firefox on Windows will automatically unload tabs based on their last access time, memory usage, and other attributes. This should help reduce Firefox out-of-memory crashes. Switching to an unloaded tab automatically reloads it."

This is something those of us with modest RAM (4GB, in my case) have been waiting for, for quite a while. But, FF continues to hog significant memory in spite of the claimed changes as above. I don't see any perceivable changes to my system performance thus far even a few days since the update. The issue, as you'd know better, elevated RAM usage invariably causes a continual spike in Paging, leading to excessive Disk (HDD) usage > resulting in an unresponsive system, which eventually ends up in a system freeze (in my case at least). The only way out being a hard power-down and restart of the system.

I have also set the "Content process limit" to 4 in the settings to no avail. We'd appreciate if you could configure FF behavior to adapt when system resources are low than wait for things to be critical.

When receiving the following messages when accessing a specific URL.

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to xyz. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Then clicking on the Advanced... button at the bottom of the popup window.

And then clicking on the Accept the Risk and Continue button.

My question is does Firefox make any changes to Internet Options or anywhere else, including within Firefox to change configurations of any type when the Accept the Risk and Continue button is clicked on?

Thank you!

When I read content on a web page, I like to use the up and down arrows and PgUp PgDn to go through it. I hate having to reach over for the mouse and line everything up to go to the next screen. Since the last update, it seems I can't do that. When I hit the down arrow, or the PgDn key, it skips randomly down the page. This is especially true if I am reading an article with pictures in it. I think this might have something to do with my clicking yes to an inquiry from Firefox that just appeared on the page while I was browsing. It asked whether I wanted to be able to block text with keyboard commands. I'd like to change it back to whatever it was before, but can't figure out how to do that. Bill

Several weeks ago I submitted a problem I am having with "Auto Populate" to the community and never heard one word back...I was nice and calm and sweet...

Was there something wrong with my submission?

Thank you

David Rodwell ... ...

edited private details from public and search/spam bots view on this community forum.

duplicate of https://support.mozilla.org/en-US/questions/1359819 -Andrew

When I use gmail in FFx some emails don't fully open and display their contents but they do when I use MS Edge browser. Office Depot/Office Max sales emails in particular just open to show the Office Depot name, with no content below it. But when viewed in Edge everything works- the email displays everything that's on sale.

Firefox version 94.0.2 isn't supporting Netflix streaming, on my pc windows 10. Always worked, but stopped this evening. Google Chrome works, but not Firefox. Firefox is my browser of choice. Can you help me.

Can you put one of those hourglass "wait" symbols to show on the next update because I never know if Firefox has booted or not and if you hit it again, it corrupts the next boot and wastes a bunch of time.