Showing questions tagged: Show all questions
  • Archived

A box shows up that says:You must login to this network before you can access the internet" and a button that says :Open network login page" This has not showed before and when I click on the button it gats stuck on another page

There is a bar that says: You must log in to this network before you can access the internet" and a button that says Open network login page" and then the following shows… (read more)

There is a bar that says: You must log in to this network before you can access the internet" and a button that says Open network login page" and then the following shows up:


The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Please advise what Is going on.

Asked by rewirek 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Not Capable Reset Firefox And Start Fresh New

Hello guys, 1 hour ago I downloaded firefox on my brand new laptop. Long story short, I needed put my gmail account in a site and it suggested me for importing it from my… (read more)

Hello guys, 1 hour ago I downloaded firefox on my brand new laptop. Long story short, I needed put my gmail account in a site and it suggested me for importing it from my chrome account, I agreed and somehow I guess I agreed to importing literally all of my google chrome info into the firefox, which means passwords, history, bookmarks etc. It asked my premission and I agreed but now I don't want that, I want the browser to be like the first time I downloaded it - fresh new. Unfortunately, I did everything in my power to reset firefox, without a sucess. I am literally trying nearly a 1 hour to reset/delete all information that has been imported from chrome to firefox, tried to do that refresh firefox thing, tried reinstalling and installing firefox so many times, but it doesn't work and even says something like "looks you already had firefox", and no matter what I do my firefox still has all the bookmarks, passwords, history etc. from my google chrome. My question is: How do I stop firefox from importing my data from chrome and just starting browsing fresh new?

  • If you ask, I must say that I didn't login into a mozilla account on firefox or something, I didn't sync anything, I have just imported one time my data from google chrome to firefox and now I can't get rid of it*

Asked by David Cloud 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Copy is completely broken in the Linux .deb version of Firefox

As the title states. At least half the time when you try right-click and use the "Copy" function, the option is greyed out. If you try to Ctrl+Shift+C, it opens dev too… (read more)

As the title states. At least half the time when you try right-click and use the "Copy" function, the option is greyed out. If you try to Ctrl+Shift+C, it opens dev tools! This happens on multiple systems that I have that are based on Debian/Ubuntu. So basically, copy functionality is broken for Firefox Linux users...

Asked by cvpsmith 1 year ago

Answered by cor-el 1 year ago

  • Archived

Unable to read my emails By mistake I think I deleted Outlook

Unable to read my email By mistake I think I cancelled Outlook Express not sure correct name Emails are there but cannot read. Could use your help. … (read more)

Unable to read my email


By mistake I think I cancelled Outlook Express not sure correct name

Emails are there but cannot read.

Could use your help.

Asked by baschmets358 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Locked
  • Archived

LOG ON TO usaa.COM WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST

I AM UNABLE TO LOG ON TO USAA.COM. THE ERROR MESSAGE SAYS "WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST." THE WEB SITE CUSTOMER SERVICE SAYS MY PASSWORD IS CORRECT AND T… (read more)

I AM UNABLE TO LOG ON TO USAA.COM. THE ERROR MESSAGE SAYS "WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST." THE WEB SITE CUSTOMER SERVICE SAYS MY PASSWORD IS CORRECT AND THE SITE IS WORKING. PER THEIR ADVISE ALL HISTORY HAS BEEN DELETED AND THE COMPUTER HAS BEEN RESTARTED. THE SAME PROBLEM EXISTS ON ANOTHER DEVISE CONNECTED TO THE SAME WI-FI. PLEASE HELP. ACCESS TO OTHER SITES IS WORKING. THE SITE IS NOT BLOCKED AS FAR AS I CAN TELL.

Asked by wwrouzer 1 year ago

Last reply by James 1 year ago

  • Archived

Zoho account credentials won't save properly

Hi there, I have been using Zoho CRM for 1 year, and for the last 6 months, there is no way I can correctly automatically log into my account with saved credentials. Th… (read more)

Hi there,

I have been using Zoho CRM for 1 year, and for the last 6 months, there is no way I can correctly automatically log into my account with saved credentials. Those have to be fully reenter each time. It just won't save my email, winch is the account name and Firefox seems not able to propose me the saved credential, even if it is saved correctly.

I've tried several ways to correct this, like deleting the credentials or deleting browser data, it just won't save my credential for quick login.

I have also reached the Zoho team, and they quickly recommend talking with Mozilla community/support to see if the problem was on their side.

See the attached file for a screen shot of the login page that load all the time.*

Can you please help me with it?

Thank you for your help and time,

Asked by jp.roy.72 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't pin certain extensions?

So, there's an extension I want to pin, right? It has no menu, meaning that it's grayed out usually. However, the website it's supposed to affect does not get affected. T… (read more)

So, there's an extension I want to pin, right? It has no menu, meaning that it's grayed out usually. However, the website it's supposed to affect does not get affected. That is, unless I were to refresh the site, then quickly move my mouse to the extensions menu, open it, and show the extension.

Asked by Elliot VanWormer 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Warning: Potential Security Risk Ahead

My computer isa Dell al in one, with With Windows 10, everything is UP TO DATE. I have Malewarebytes & Microsofts security prograams installed and appear to work. Tha… (read more)

My computer isa Dell al in one, with With Windows 10, everything is UP TO DATE. I have Malewarebytes & Microsofts security prograams installed and appear to work. That said when I opem Firefox browswe, then go to either my compuserve ot gmail accont to write emails, I constantly get this message which is VERY FRUSTRATING!!!! Any suggestions??? ThankYou

QUOTE "Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to webmail.cs.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem."

Asked by Joe Boyer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Scrolling is jittery in Firfox, but not other browsers

When I scroll up or down on the touchpad in firefox, it is like I scroll past a certain threshold, and it then sends a "scroll up" or "scroll down" command. When I do th… (read more)

When I scroll up or down on the touchpad in firefox, it is like I scroll past a certain threshold, and it then sends a "scroll up" or "scroll down" command.

When I do this is Chromium, it's like I'm moving the website with my fingers. Similar to how it would be on a touch screen. In other browsers, the scrolling is not discrete, but continuous.

I love firefox, but this is driving me mad when I'm browsing. Is there any fix for this?

Asked by L M 1 year ago

Last reply by TyDraniu 1 year ago

  • Locked
  • Archived

Cannot open attachement of PDF files

I have to create a new question because when I try to reply to the answers I received the system comes up with an error page. My version of Firefox is 120.0.1 and has b… (read more)

I have to create a new question because when I try to reply to the answers I received the system comes up with an error page.

My version of Firefox is 120.0.1 and has been downloaded from the Mozilla website.

The problems occurs with all PDF file both local and from the internet.

The attachments are highlighted in blue in t he opened PDF file but cannot be opened. There is no way to click on the attachments.

Attached is a screen shot of one PDF file because I cannot attached the PDF file itself

Asked by berygan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Redirecting problem

I have Ooma as my phone provider. I can't get into Ooma's login site because I get this message at every try: "The page isn't redirecting properly" I occasionally get … (read more)

I have Ooma as my phone provider. I can't get into Ooma's login site because I get this message at every try:

"The page isn't redirecting properly"

I occasionally get this message when opening Firefox, but a retry always works. Not when trying to get into my Ooma account. And yet it works without any problem on Safari. I would prefer to use Firefox.

Asked by mksfca 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to connect to mozila website using firefox

Hi, I am unable to connect to mozilla website using firefox. It works fine on other browsers, but i get an "we're having trouble finding that site" error. I am able to … (read more)

Hi,

I am unable to connect to mozilla website using firefox. It works fine on other browsers, but i get an "we're having trouble finding that site" error. I am able to open other sites on firefox.

Asked by Fábio Andrade 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I accidentally installed malware and I can't find it anywhere, how do I remove it

I got a popup tab with a very dated UI about an urgent Firefox update involving a flash player. It told me to click allow installation or something like that I don't reme… (read more)

I got a popup tab with a very dated UI about an urgent Firefox update involving a flash player. It told me to click allow installation or something like that I don't remember exactly. Once I clicked the allow button there was a popup and a green arrow pointing to the popup in the top right. I clicked it and it said to click "add" next. I realized this is probably a scam and did not add it. I'm assuming that add was referring to something about extensions or plugins but I checked those and there wasn't anything I already knew I had. I did a virus scan and it got nothing. The popup appeared alongside a Minecraft Skindex download. I did some research and learned it is malware and comes in many different forms. The add popup referenced something called auto ads off. Did I stop the malware by not clicking add and if not how do I remove it.

Asked by Sasha Madsen 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

BING - I WANT TO GET RID OF IT FOREVER. There are 22 people asking how to do this & not one answer

BING - I WANT TO GET RID OF IT FOREVER. There are 22 people asking how to do this & not one answer. how do I get rid of it? I NEVER WANT TO SEE IT AGAIN IN MY LIFE… (read more)

BING - I WANT TO GET RID OF IT FOREVER. There are 22 people asking how to do this & not one answer.

how do I get rid of it? I NEVER WANT TO SEE IT AGAIN IN MY LIFETIME

Also, I just wanted to restore the Basic Toolbar- that mysteriously disappeared. There was no option for that under the hamburger & more tools. Instead I now have a 3rd toolbar because of the customization options -- & I don't know how to get rid of that/ It appears UNDER my tabs bar.

Asked by msfaboo 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Locked
  • Archived

Unable to signon to google

Locking this thread, please continue here: [/questions/1440272] Signon to GMAIL or Youtube Premium inside Firefox both return an error about using an unsecure browser. N… (read more)

Locking this thread, please continue here: [/questions/1440272]
Signon to GMAIL or Youtube Premium inside Firefox both return an error about using an unsecure browser. No issue with Chrome or Edge.

Asked by George Tobey 1 year ago

Last reply by jonzn4SUSE 1 year ago