Showing questions tagged: Show all questions
  • Archived

Broken Responsive View Mode sensor scroll

I was working with responsive view mode and noticed that sensor scroll with mouse is broken. I checked on another PC and the problem there too. I don't know how to descri… (read more)

I was working with responsive view mode and noticed that sensor scroll with mouse is broken. I checked on another PC and the problem there too. I don't know how to describe it, but I made a video and uploaded it to a website so you can watch it.

Video link (there might be ads on the site im sorry)

Asked by priceoffs 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

Is it normal FF (developer edition) is consuming more than 2Gb of RAM (with only one tab opened)?

Firefox consumes almost 2Gb of RAM with only one tab open. I find this surprising, and it's a major performance issue for me. Do you have an explanation or solutions to … (read more)

Firefox consumes almost 2Gb of RAM with only one tab open. I find this surprising, and it's a major performance issue for me.

Do you have an explanation or solutions to reduce this memory overconsumption?

Asked by Triggered Woody 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Autofill is always full of links or usernames that have no relation to the site.

For a while now i click on a username box and the drop down menu is full of links relating to the site e.g when i use reddit, the username drop down menu is full of links… (read more)

For a while now i click on a username box and the drop down menu is full of links relating to the site e.g when i use reddit, the username drop down menu is full of links i have copied in the past and usernames from other sites.

Asked by lanky 11 months ago

Last reply by TyDraniu 11 months ago

  • Solved
  • Archived

Google Drive says it is offline since latest Firefox update

I tried in another browser and Google Drive is online. Not on Firefox since the latest update. Thanks in advance for any tip to troubleshoot. Internet connection is chec… (read more)

I tried in another browser and Google Drive is online. Not on Firefox since the latest update.

Thanks in advance for any tip to troubleshoot. Internet connection is checked and okay. All the other google products are functioning as expected.

Asked by Otir 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

  • Archived

Recieving 403 errors in firefox but nowhere else

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway I am usi… (read more)

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway


I am using the latest version at the time of writing These errors only occur on my desktop PC I have tried to replicate this issue on both my phone (Android) and another laptop(Windows 11) but all the websites work normally on there.

I have tried the following, none of which have any effect:

  • Clearing cookies
  • using Troubleshoot mode
  • Restarting
  • Changing Useragent
  • Using "Forget about this site"

The following do fix the issue

  • Using a VPN
  • Using Google Chrome
  • Running Firefox in another profile

Going through the privacy and security tab and reseting all the settings sometimes works but only temporarily

The following are a few websites where the issue occurs

  1. https://kdice.com/
  2. https://latinitium.com/
  3. https://theysaidso.com/
  4. https://opensource.org/
  5. httpe://obsidian.rocks/

Asked by Thomas Harris 11 months ago

Last reply by PavelkoT 11 months ago

  • Archived

Memory leak when visiting ssa.gov

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, … (read more)

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, and it never actually gets to the login prompt. Using the Windows task manager, I can see the RAM usage keeps increasing, until it nears the 12 GB installed RAM capacity, at which time I kill the firefox process. I'd say this is a bug in ssa.gov, except the problem does not occur with the google chrome browser.

To provide further detail, I go to site https://www.ssa.gov/, and click on the "sign in" button. That takes me to the page where you choose the login method (id.me or login.gov) and I choose "id.me". It takes me to the "you are leaving Social Security's website " message, which is still on the ssa.gov website. At that point, firefox memory usage starts to increase, as shown in task manager. The browser never advances to the next page, but main memory usage keeps going up. This goes on for about 30 seconds before I have to kill the firefox process.

Asked by bwffx 11 months ago

Last reply by PavelkoT 11 months ago

  • Archived

Signing in to some websites

On some websites, namely GMX, the UK Guardian newspaper, Etsy and PatientAccess (there may be others), I cannot sign in using my login details. If I switch to Edge, using… (read more)

On some websites, namely GMX, the UK Guardian newspaper, Etsy and PatientAccess (there may be others), I cannot sign in using my login details. If I switch to Edge, using the same details, with the same laptop, my login works immediately. This also happens with a second laptop. I have tried clearing cache and cookies, but to no avail. Is there any setting I can change to allow me to sign in or do you have to fix your browser.

The version of Firefox is 133.0. Since installation, I have not changed any Firefox settings.

Best regards

Richard Brown

Asked by richardbrown1951 11 months ago

Last reply by iub fun 11 months ago

  • Archived

costco logon broke with update to Firefox 133.0

Cannot Log on to Costco.com site after update to Firefox 133.0 in Win 10 pro on 2 computers. Both are up-to-date with latest software. Entering valid account and passwor… (read more)

Cannot Log on to Costco.com site after update to Firefox 133.0 in Win 10 pro on 2 computers. Both are up-to-date with latest software.

Entering valid account and password cause the Costco logon page to freeze for a minute then returns to log on screen with no messages about failure

Same behavior on two computers. Log on to Costco via Microsoft Edge works perfectly (on 2 computers before any trouble shooting ). Logon with Firefox 133.0 works with every other site that I regularly use - Samsclub, Amazon, Yahoo mail, my own mail servers, NYtimes, WashingtonPost, Google, Walmart, and others

Trouble Shooting Steps taken with no change in the problem logon to Costco + Cleaned cache / cookies + Disabled virus protections + Disabled firewall + Stopped all security services + Rebooted + In settings | Privacy & Security: Added Costco.com as Exception for Enhanced Tracking protection + In settings | Privacy & Security: Added Costco.com as Exception - Cookies and Site Date

Asked by coisa_dois 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

The following files couldn be attached outlook web -in firefox

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Micr… (read more)

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Microsoft Edge no problem with attach files Firefox version 133.0 (64-біт)

Asked by Vaso 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Google Drive says i am offline when i am not

Google Drive says i am offline when i am not. Can move around the site, and it works fine on chrome, but not on firefox. Can also acces sheets just fine, and acces some f… (read more)

Google Drive says i am offline when i am not. Can move around the site, and it works fine on chrome, but not on firefox. Can also acces sheets just fine, and acces some files through there

tried contacting google, but since it was a firefox specific problem they could not help

Asked by erik107 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Solved
  • Archived

Google drive not working on new update (133.0)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This… (read more)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This file can't be opened because you're offline." I'm certainly online, and it works on Chrome (ugh). Anyone else experiencing this?

Asked by andybraddock 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

  • Archived

eTrade links

Cannot open Analyst links on eTrade website. Looking at a particular stock and clicking on the Analysts link opens another window showing individual analysts and articles… (read more)

Cannot open Analyst links on eTrade website. Looking at a particular stock and clicking on the Analysts link opens another window showing individual analysts and articles relating to their opinions of this stock. I cannot click on either the analyst's name nor the articles associated with their name. eTrade customer service says Firefox is not working well on their site. I tried Microsoft Edge and everything was fine. Is there some feature I should enable on Firefox or is this a shortcoming in Firefox?

Asked by rich1dodge 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

My son's emails appear to be blocked...how do I "un-block" him?

My son's email messages are being blocked. As far as I know he is the only one. Also, when I try to open a site from the email function, it just keeps searching... This… (read more)

My son's email messages are being blocked. As far as I know he is the only one. Also, when I try to open a site from the email function, it just keeps searching... This appeared about two weeks ago. I searched for "Blocked Email" and only one has been blocked; a conspicuous spam.

Asked by Dick Giddings 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

Firefox not loading LastPass vault

When I try to open my LastPass vault: https://lastpass.com/vault/ The "LastPass •••|" logo is displayed, but nothing further happens. This page is being loaded correctly… (read more)

When I try to open my LastPass vault: https://lastpass.com/vault/ The "LastPass •••|" logo is displayed, but nothing further happens.

This page is being loaded correctly by Safari and by Google Chrome.

Asked by matfeynisya 11 months ago

Last reply by markwarner22 11 months ago

  • Solved
  • Archived

FF starts up with blank page when using Secure DNS

I am using VPN and have excluded FF using split tunnel, so I enabled Secure DNS in FF with Cloudflare. When I first launch FF, I get a blank page and nothing in the addre… (read more)

I am using VPN and have excluded FF using split tunnel, so I enabled Secure DNS in FF with Cloudflare. When I first launch FF, I get a blank page and nothing in the address bar. After that, I can open all webpages just fine. It's only that first page right when launching FF that doesn't work properly.

Asked by tzr916 11 months ago

Answered by tzr916 11 months ago

  • Archived

SIgning into ATT.com

I just reinstalled FF because I was getting an XPCOM error message, and now, when I try to sign into my ATT.COM site, I get an error message that I can't get past; https:… (read more)

I just reinstalled FF because I was getting an XPCOM error message, and now, when I try to sign into my ATT.COM site, I get an error message that I can't get past; https://oidc.idp.clogin.att.com/mga/sps/oauth/oauth20/authorize?response_type=id_token&client_id=m14186&redirect_uri=https%3A%2F%2Fwww.att.com%2Fmsapi%2Flogin%2Funauth%2Fservice%2Fv1%2Fhaloc%2Foidc%2Fredirect&state=from%3Dnx&scope=openid&response_mode=form_post&nonce=PUKPnPRT

Prior to reloading FF, I did not have this problem.

Asked by Greggdvo 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Canvas not loading

When I try and use canvas (https://canvas.oregonstate.edu/) the website is unusable. I tried clearing my history, and cache, but that didn't help much. This started after… (read more)

When I try and use canvas (https://canvas.oregonstate.edu/) the website is unusable. I tried clearing my history, and cache, but that didn't help much. This started after my Firefox updated

Asked by Jacoblester55 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Issue Arised After Latest Update

Today I Receive Mozilla Firefox 133(64Bit) Update. After Successful Update. My Open Tabs Are Not Loading. Also, Firefox Become Very Slow When I Surf Youtube Videos. Vide… (read more)

Today I Receive Mozilla Firefox 133(64Bit) Update. After Successful Update. My Open Tabs Are Not Loading. Also, Firefox Become Very Slow When I Surf Youtube Videos. Video Stuck But I Can Hear Audio. Taking Time To Load Videos. Its A Portable Version.

Asked by VIVEK 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

Bookmarks on server?

Hello today i went to a it specialist, he reinstalled my windows and i lost all my backups i had been using firefox for a few days and saved a lot of stuff in bookmarks b… (read more)

Hello today i went to a it specialist, he reinstalled my windows and i lost all my backups i had been using firefox for a few days and saved a lot of stuff in bookmarks but now they dont sync i can only sync my old bookmarks from edge.Is there a way to check if my bookmarks were saved on a server?

Asked by recoil2stronk 11 months ago

Last reply by markwarner22 11 months ago