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No audio available

I have searched Support, enabled media Autoplay for all sites, Page Info for individual sites. Videos play but never with audio. Currently using FF 134.0 (64-bit) on Debi… (read more)

I have searched Support, enabled media Autoplay for all sites, Page Info for individual sites. Videos play but never with audio. Currently using FF 134.0 (64-bit) on Debian 12, but recall some problems starting about the 133.0 update. No audio with Youtube, Amazon testimonials/reviews, etc.

Please help?

Asked by Rusy Travis 6 months ago

Answered by TechHorse 6 months ago

Autofill doesnt work

Hi Firefox. Autofill doesnt work. I couldnt see it under settings - privacy - autofill. Then i reinstalled firefox and now it appears. I filled the form, so it has all my… (read more)

Hi Firefox. Autofill doesnt work. I couldnt see it under settings - privacy - autofill. Then i reinstalled firefox and now it appears. I filled the form, so it has all my information, but it doesnt seem to shop when im trying to check out of a websop for example.

Asked by philipchr 5 months ago

Last reply by philipchr 5 months ago

Netflix and Peacock video has stopped working (but I can still hear the audio). Same issue on Chrome and Safari.

I decided to download Firefox and make it my default browser, so I downloaded it and followed some recommendations I found online for configuring security settings...but … (read more)

I decided to download Firefox and make it my default browser, so I downloaded it and followed some recommendations I found online for configuring security settings...but for the life of me I can't remember what those are.

Weeks later, I decide to watch Peacock, but the error message says I need to disable my ad blocker. I search for an ad blocker in the extensions but can't find one, so I start disabling other extensions like Facebook Container...but to now avail. I follow all the usual online steps--clearing my cache, restarting the application, restarting my computer, etc--but nothing works. I have the same error with Netflix, and switching to another browser yields the same result. So it must be something wrong with my system.

Can you help?

Asked by alexanderdominitz 5 months ago

Last reply by cor-el 5 months ago

Firefox

I would like to be able to restrict autofill of my name, address, phone number, ect to only (1 or 2) certain websites. I don't want it to be available for all other websi… (read more)

I would like to be able to restrict autofill of my name, address, phone number, ect to only (1 or 2) certain websites. I don't want it to be available for all other websites. Can this be done?

Asked by tcnews 5 months ago

Last reply by markwarner22 5 months ago

Firefox is autofilling usernames/emails that aren't in my saved list

When I try and log into a website (lets take a signup page for example) FF will offer me a dropdown of my common usernames and emails, but also the email of my wife. The… (read more)

When I try and log into a website (lets take a signup page for example) FF will offer me a dropdown of my common usernames and emails, but also the email of my wife.

The thing is, in the privacy settings, there is not username section, only passwords and within that list her email doesn't come up once.

I have no idea how to remove this autofill but there are a bunch of old emails and usernames etc in there that are just in the way and I'd like to get rid of. Anyone any idea how to fix?

Asked by munchy258 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

No audio with headphones

Audio doesn't work with Firefox. This appears to be ONLY a Firefox problem. Headphones work with Edge. Computer speakers work. In Windows settings, testing audio works. B… (read more)

Audio doesn't work with Firefox. This appears to be ONLY a Firefox problem. Headphones work with Edge. Computer speakers work. In Windows settings, testing audio works. But when I attempt to listen to something in Firefox, there is no sound at all.

Asked by Seigfried 5 months ago

Last reply by markwarner22 5 months ago

delete credit card

I have an old credit card somewhere in the firefox memory that I want to delete, where is it located and I will need step by step instructions (WIN 11) to find it and del… (read more)

I have an old credit card somewhere in the firefox memory that I want to delete, where is it located and I will need step by step instructions (WIN 11) to find it and delete it so it stops showing up as a payment option.

Asked by garymccourt 5 months ago

Last reply by markwarner22 5 months ago

I want Firefox to auto-enter passwords on selected sites

I want Firefox to auto-enter passwords for log-in on selected sites. There are a few sites I use regularly -- on which I am NOT worried about someone discovering my passw… (read more)

I want Firefox to auto-enter passwords for log-in on selected sites. There are a few sites I use regularly -- on which I am NOT worried about someone discovering my password. (On Chrome, once I have signed on to the site, I can re-open the site without bothering to log in with user name and pswd.)

Asked by wwg1194718441 5 months ago

Last reply by markwarner22 5 months ago

Enough Already

So, I cannot get sound through firefox and you want me to search through numerous panels that do nothing to get a result., You want me to check connections and equipment… (read more)

So, I cannot get sound through firefox and you want me to search through numerous panels that do nothing to get a result., You want me to check connections and equipment that work in other apps which I have already gone through steps to prove.

You also have zero ability to actually contact a support rep. You prefer I go on the roundabout of obfuscation until I really want to find someone in mozilla management and insert the mozilla organisation on a long pole, five km should about do it.

If microsnot and giggle can do it, why not youhoo?

Even Spymantech can bleep bleep get it done.

Asked by Mike1158 4 months ago

Last reply by Wesley Branton 4 months ago

Sound disappear

Hey team, I am using Firefox 136 browser and browsing my browser sound suddenly has disappeared. The PC sound is just fine with other applications, even with Opera brows… (read more)

Hey team,

I am using Firefox 136 browser and browsing my browser sound suddenly has disappeared. The PC sound is just fine with other applications, even with Opera browser I tested. Help is needed.

Victor

Asked by Victor Mitev 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox crashing when using BBC iPlayer, YouTube and Slots

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stre… (read more)

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stream or video, it crashes. It also has a problem when playing slots. It seems to crash a lot making it impossible to play.

I have tried using Firefox in Troubleshooting Mode but the same things happen.

Here's the crash report ID

Report ID Date Submitted bp-a9b8bd6e-9258-4a25-badc-bda480250308 08/03/2025, 13:41

Many thanks in anticipation and I hope someone can help me fix these issues.

Asked by stevieddj1 4 months ago

Last reply by jonzn4SUSE 4 months ago