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After reinstalling Mozilla all informations is lost... (Tabs/Pw´s)

I never had an Firefox account i never used sync. I had a problem with setting firefox as standard webbrowser and the solution for that was reinstalling the browser... Th… (read more)

I never had an Firefox account i never used sync. I had a problem with setting firefox as standard webbrowser and the solution for that was reinstalling the browser... The desription said that all would be saved (tabs and passwords) and i only would have to reinstall the browser. Now suddenly i dont have anything that was on before and the browser is completly different.

Can sync use the information that is supposedly allready on my desktop to regain my data or is theere nothing i can do? If so that would be the reason to never use this browser again.

Thank you for your time

Asked by sarun1 2 years ago

Answered by sarun1 2 years ago

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Bookmarks

I recently refreshed Firefox, in the process of which all my bookmarks disappeared. When I try to manually add bookmarks, Firefox will not allow any bookmarks. When I att… (read more)

I recently refreshed Firefox, in the process of which all my bookmarks disappeared. When I try to manually add bookmarks, Firefox will not allow any bookmarks. When I attempted to add the information from the Old Firefox Data icon onscreen, it still refused to add or restore my bookmarks. I have checked my profile page and there is only 1 profile shown, so I cannot enable any other profile. Any ideas?

Asked by iandcgertel 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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When I choose 'Open all in tabs' Firefox opens tabs but won't load the websites.

I have a series of 20 or so webpages that I like to read first thing in the morning. When I open Firefox and click on "Open All in Tabs" it creates a tab for each websit… (read more)

I have a series of 20 or so webpages that I like to read first thing in the morning. When I open Firefox and click on "Open All in Tabs" it creates a tab for each website, but won't load that website until I select the address bar and press enter. It doesn't happen all the time, but I'd say 95% of the time.

Asked by Thane 2 years ago

Answered by Thane 2 years ago

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Firefox Sync data not showing up on new laptop but still available on Firefox Android on my phone

Hi, I've tried finding the solution online but I can't. My old computer broke a while ago but all my data on Sync was backup up, and I've been accessing it from my Androi… (read more)

Hi, I've tried finding the solution online but I can't. My old computer broke a while ago but all my data on Sync was backup up, and I've been accessing it from my Android phone and other laptops just fine. I just got a new laptop and wanted to sign into Sync to get all my data on here. However, even after syncing, nothing is showing up (bookmarks, saved passwords, etc.). It's all still on my phone though, under "Desktop Bookmarks".

Also my phone is currently disconnected from my Sync account because I changed the password to it and haven't logged back in yet. I'm scared that now if I log back in, I will lose everything because it will Sync and take the new data from this computer, which is nothing.

Thank you for your help!

Asked by Léa Davoine 2 years ago

Last reply by robertfarmer1+z8kbczzgnjaatfyhgtnc 2 years ago

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Unable to Sync Notes by Firefox

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. W… (read more)

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. When I go to "Manage Your Extensions" I see all of them there, but I don't know how to make it so that their icons are viewable in my Toolbar where I can click and use them. What few add-ons I am able to get to show up in the Toolbar I got by either going directly to the add-ons website and installing from there, or by uninstalling them via the add-ons Manager page and then reinstalling. Which in my opinion defeats the whole point of having a Firefox account and sync activated.

Of critical importance is my need to get back the information that I had stored in Notes by Firefox. I was finally able to get the add-on to show up in the Toolbar buy following the above mentioned steps, however I am unable to sign in to Sync. Below I have listed each of the step I take along with attaching screenshots. 1) Click on Sign in to Sync - This opens a new Firefox browser window that prompts me to enter my email to continue to Notes. 2) I enter my email and click the blue Continue button. 3) I enter my password and click the blue Sign in button. 4) I enter my Two Factor Authentication. 5) The browser window that opened when I clicked Sign in to Sync closes and I'm back where I was when I started the Sync process, but now instead of showing Sign in to Sync Notes shows Reconnect to Sync with a warning triangle on the left side. 6) I Click to Reconnect to Sync and got through steps 2 - 5 but Notes still shows the warning triangle with the Reconnect to Sync message.

At no point in this process do I get any error message or invalid credentials prompt.

Please help!

Asked by joseph_oates 2 years ago

Last reply by robertfarmer1+z8kbczzgnjaatfyhgtnc 2 years ago

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Firefox browser

Firefox try's to restore session when I open it. The option is not set, I have reloaded windows, reloaded Firefox and restored Firefox. None of which helped. I have ch… (read more)

Firefox try's to restore session when I open it. The option is not set, I have reloaded windows, reloaded Firefox and restored Firefox. None of which helped. I have checked the profile, cycled the option to no avail. I am on an HP computer, no help from their tech support, Win 10 , Tech support ?$?, and one previous try on this forum. Anyone got anything, please?

Asked by tom.small 2 years ago

Last reply by tom.small 2 years ago

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Blank screen

When I try to open/login this website https://www.residentapps.com I get a blank screen. Using MS Edge browser I get the login screen for this website. Why? Dick … (read more)

When I try to open/login this website

https://www.residentapps.com

I get a blank screen. Using MS Edge browser I get the login screen for this website.

Why?

Dick

Asked by rhuelster 2 years ago

Last reply by TyDraniu 1 year ago

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Can't scroll through Bookmarks Sidebar since last update

Ever since the latest update to Firefox I can't scroll thru my Bookmarks Sidebar. When I try it does all kinds of random scrolling actions, flashing, scrolling randomly..… (read more)

Ever since the latest update to Firefox I can't scroll thru my Bookmarks Sidebar. When I try it does all kinds of random scrolling actions, flashing, scrolling randomly.....etc. It is a mess.

I have other software with sidebars that work fine.

Asked by rswojo 2 years ago

Last reply by rswojo 1 year ago

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How to use custom system fonts on Firefox Developer?

Hello there, I've recently switched from Firefox to Firefox Developer. I've noticed that while in FF, I am able to change the default fonts (such as San-Serif font to Int… (read more)

Hello there,

I've recently switched from Firefox to Firefox Developer. I've noticed that while in FF, I am able to change the default fonts (such as San-Serif font to Inter, and Monospace font to Monaco), but in FF Developer, I am unable to change the fonts to anything but the defaults. Can someone help me fix this issue, or is this issue a feature of FF Developer edition?

Thanks a lot, dodeca12

Asked by dodeca12 2 years ago

Last reply by cor-el 1 year ago

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Unable to log in to Gmail or to Slack

I'm running the most recent Firefox in both the 18.04 and 20.04 releases of Ubuntu. I cannot log into either Gmail, or Slack. I believe this is a version problem because … (read more)

I'm running the most recent Firefox in both the 18.04 and 20.04 releases of Ubuntu. I cannot log into either Gmail, or Slack. I believe this is a version problem because on an older, CentOS 7 operating system and Firefox, this is not a problem. I have tried removing history, to no avail.

Art Edwards

Asked by edwardsah3 1 year ago

Last reply by Patrick Weiden 1 year ago

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How do I know if I have the latest version of firefox?

It seems like when I am typing an email the typing is delayed from showing up on my monitor, why and how can I fix it? It works without a delay on typing here, now and n… (read more)

It seems like when I am typing an email the typing is delayed from showing up on my monitor, why and how can I fix it? It works without a delay on typing here, now and no delay on skype but a delay when typing on my email.

Asked by dpjanssen43 1 year ago

Answered by dpjanssen43 1 year ago

  • Archived

Can't play video in full screen mode, crash everytime

I mean, all web videos, include Youtube, Pornhub, Bilibili, etc, once I click the fullscreen button, it will crash in a short time. I have disabled flash already, it does… (read more)

I mean, all web videos, include Youtube, Pornhub, Bilibili, etc, once I click the fullscreen button, it will crash in a short time. I have disabled flash already, it doesn't help.

Asked by superbasscn 2 years ago

Last reply by FredMcD 1 year ago