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  • Archived

tabs open on restart

SINCE the upgrade to 80 when i reopen FF it automatically reopens all of the previous tabs that were open when I closed the previous time - I do not have this enabled in … (read more)

SINCE the upgrade to 80 when i reopen FF it automatically reopens all of the previous tabs that were open when I closed the previous time - I do not have this enabled in the options.

Asked by Wayne 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Picture-in-Picture module loses time.

I'm streaming video a lot in the PiP breakout window while reading other web pages. I think it's a great feature and I've seen some improvements in the UI over time. I wa… (read more)

I'm streaming video a lot in the PiP breakout window while reading other web pages. I think it's a great feature and I've seen some improvements in the UI over time. I was hoping this problem would have been fixed in the latest update or noticed by someone either in development or another user at some time, but I could find no reference to it when searching the help pages.

When the video is playing in the window, everything works fine. Except when I'm watching something like a live broadcast that has breaks in it for commercials. My practice is to keep an eye on the video playing when I've muted the tab, while I continue my reading in other tabs. When the program comes back on in the PiP, I unmute (demute??) the tab and usually return the picture to the host tab, then go full screen.

At least half the time I do that, the navigation bar - where you can stop/start the play, go forward/back 10 seconds, and where you see the red "LIVE" notification or how many minutes/seconds you are behind the LIVE stream - shows that my program is now minutes behind the LIVE point. The funny thing is, it doesn't do it consistently and I have tried several things to figure out if it's something I'm doing. But there is no rhyme or reason why it's happening. It did this when I had Windows 8, and continued after I installed Windows 10.

For a three or four minute break, I will lose perhaps two or three minutes. I suppose that if I left it in the PiP configuration and just let the program play for the two or three hours it would take for the duration, the time would slip maybe as much as forty five minutes to an hour. Typing this statement now is going to push me to try it next time for an observable result. Again, though, it doesn't happen every time.

My guess is that, for some reason, video frames are being dropped when it's in PiP mode and instead of 30 fps it's only delivering 15 fps. (If 30 fps is what's normal.) I do not have this slippage when I maintain the picture in the standard size video box or when it's full screen. So yeah, as I'm thinking more about it, a distinct possibility is that the frames per second is reduced for the PiP, because it is not able to keep up with the higher frame rate. But then the question is why doesn't it do it 100% of the time.

So thank you all for thinking about it, and multiple thanks to the ones who can help this one be marked "solved". Later -

Asked by robow1 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Microsoft download ad banner in Firefox

I keep getting a Microsoft Edge download banner when I visit websites using Firefox as my browser. I have selected Firefox as my default browser in the Default Apps sett… (read more)

I keep getting a Microsoft Edge download banner when I visit websites using Firefox as my browser. I have selected Firefox as my default browser in the Default Apps settings. I have installed an ad blocker, and turned off every notification switch I can find in Windows settings. I have taken ownership and changed permissions on every Microsoft Edge folder and file on my laptop. Then I deleted them all. I edited the registry to prevent Microsoft Edge from being downloaded or running at start up. I installed Winaero Tweaker and selected the "stop all ads in Windows 10." I still get the banner. Is there any way to turn this off?

Asked by n4rod 2 years ago

Last reply by cor-el 1 year ago

  • Archived

A folder in Bookmarks disappeared AGAIN!

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying t… (read more)

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying to find it and get no where. I have better things to do than trying to find lost Bookmark folders! How can I easily find the very important Bookmark folder quickly? Undo does not help.

Asked by Wayne Carpenter 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Kid safe site List , make FF safe for kids ?

Hello & Thanks ; Win 10 Is there a way to make FF safe for kids . I have written a Kid-Safe-Browser in vb.net 2019 .vb , but it uses IE11 , which has to many limitat… (read more)

Hello & Thanks ; Win 10 Is there a way to make FF safe for kids . I have written a Kid-Safe-Browser in vb.net 2019 .vb , but it uses IE11 , which has to many limitations . So I am looking at FF . Is there already something in FF for this , or is there already an extension for this . A list of allowable sites , if not in list then can't get there ?

Thanks for your Help...

Asked by vmars316 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"restore previous session", "always check if firefox is your default" are greyed out on new computer

I recently bought a new computer, a custom build, and on firefox the above mentioned options are greyed out. I found this thread https://support.mozilla.org/en-US/questio… (read more)

I recently bought a new computer, a custom build, and on firefox the above mentioned options are greyed out. I found this thread https://support.mozilla.org/en-US/questions/1215650

In my Profile Folder, I do not have sessionstore [v56] sessionstore.jsonlz4 file(s), though I do have the sessionstore-backups folder and it contains recovery.baklz4 and recoveryjsonlz4.

Can I just move or delete the sessionstore-backups folder?

Asked by kkolsbun 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Using ff on my pogo my mouse will not work on certain games like scrabble.

FF will not let mouse work in certain instances, on my game site pogo, when I have ff and another tab up it freezes sometimes and will not let me X out with the mouse. I … (read more)

FF will not let mouse work in certain instances, on my game site pogo, when I have ff and another tab up it freezes sometimes and will not let me X out with the mouse. I do not have these problems with another browser.

Asked by pygmy 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Every week i have to re-logon to sites

Once every week it seems Firefox forgets im logged in and kicks me out from every site. I can close Firefox and turn off computer and im still logged in on Youtube on st… (read more)

Once every week it seems Firefox forgets im logged in and kicks me out from every site.

I can close Firefox and turn off computer and im still logged in on Youtube on startup, but some time during week it seems to drop the logged in state and i have to redo it on multiple sites.

Im starting to wonder if it has something to do with my Phone visiting Youtube on same account that screws it up. It seems to happen when i disappear from PC for some hours and comes back. In that time ive usually streamed Youtube content on Chromecast.

Ive had this happen meanwhile i was logged in on Youtube with the tab open. Once i refreshed i was logged out. Ive cleared cookies/cache to test if that was the issue but that didnt fix it. Other than that clearing cookies is disabled and has been so at all times.

This problem has been going on for a few months.

Asked by MeSaber 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to use 'Block Site' extension , need Docs ?

Hello & Thanks ; I installed 'block site' but cant find any Docs in how to use it , Even on its own site . I am particularly interested in its 'reverse mode' and its… (read more)

Hello & Thanks ; I installed 'block site' but cant find any Docs in how to use it , Even on its own site . I am particularly interested in its 'reverse mode' and its login password . Pls , where can I find Docs ? Thanks

Asked by vmars316 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox turn some pages dark and don't lead them properly

For a couple of days I've had issues with Twitter, Google and Youtube not showing properly. The page is black and some thing don't load. If I refresh the page it seems to… (read more)

For a couple of days I've had issues with Twitter, Google and Youtube not showing properly. The page is black and some thing don't load. If I refresh the page it seems to solve the instance of the issue but it still keeps coming back.

Asked by KarlMarxus 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Firefox repeats crashing on start

Hi I use regularly Firefox or Chrome on a Dell with Windows 10, used last time Firefox a few days ago, nothing wrong. Today I launched Firefox and immediately got Mozilla… (read more)

Hi I use regularly Firefox or Chrome on a Dell with Windows 10, used last time Firefox a few days ago, nothing wrong. Today I launched Firefox and immediately got Mozilla Crash Reporter. Refreshed Firefox, same thing. Launched in safe mode, same thing. Disinstalled Firefox, reset machine, reinstalled it, got Crash Reporter again. Refreshed again, no luck. Tried safe mode, Firefox STARTS but crashes after a few monents showing Crash Reporter. Following instructions on Firefox website found the following crash report: Crash ID: bp-dfccbfd4-e7e5-4830-9c22-9f21e0200925 Chrome works regularly, Windows is up-to-date including optional updates. Thanks for help!

Asked by maurizio6 2 years ago

Last reply by philipp 1 year ago

  • Archived

Firefox keeps crashing at startup.

Safe Mode and reinstalling does not work, tried other version and Nightly, it crashes before even starting the browser. I don't know if it's related, but I used the Windo… (read more)

Safe Mode and reinstalling does not work, tried other version and Nightly, it crashes before even starting the browser. I don't know if it's related, but I used the Windows Check Disk function before this.

Crash ID: bp-fc921be9-068e-4555-9cb4-c08000200927

Asked by Meuri 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lien Facebook

Bonjour, Je ne parle pas anglais, donc cette question sera posée en français. On m'a envoyé un lien facebook par messagerie et je précise que je n'ai pas de compte Facebo… (read more)

Bonjour, Je ne parle pas anglais, donc cette question sera posée en français. On m'a envoyé un lien facebook par messagerie et je précise que je n'ai pas de compte Facebook. Lorsque je clique sur le lien, Firefox s'ouvre sur la page qui contient la vidéo et qui est un compte public, et quand je clique pour lire la vidéo, c'est un nouvel onglet qui s'ouvre où l'on me demande de me connecter pour voir la vidéo et je précise que c'est un compte public. Lorsque je colle le lien Facebook dans le navigateur Microsoft Edge, j'arrive sur la page qui contient la vidéo et lorsque je clique sur celle-ci, la vidéo démarre sans aucun problème. Pourquoi est-ce que cela ne fonctionne pas avec Firefox ? Ma version de Firefox est la 81.0 (64bits). Merci pour votre aide.

Asked by 01benb 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do I reset my password without losing all my data? (I have the recovery key)

Said it in title. Basically, I made my firefox password good, but forgot it, and don't know where I wrote it down. I have the recovery key, so hopefully I can use that in… (read more)

Said it in title. Basically, I made my firefox password good, but forgot it, and don't know where I wrote it down. I have the recovery key, so hopefully I can use that instead to keep my data? please someone help me on this.

Asked by antonutube12 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Strange web address

Over the past few days, when I enter some web addresses on my address line I am taken to websites that start with "WW#" where # is some number. The highest I have seen is… (read more)

Over the past few days, when I enter some web addresses on my address line I am taken to websites that start with "WW#" where # is some number. The highest I have seen is WW17. These are websites that have nothing to do with my search.

I have Bitdefender and Malwarebytes installed on my computer, along with AdBlock and CookieAutoDelete and everything scans clean.

Is there some setting in Firefox that is causing this or a setting I missed?

Asked by trainerjk 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago