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Clicking hyperlinks and embedded links sometimes hangs that particular tab for about 10 seconds before loading the site.

Hello, Sometimes, when I click an embedded/hyper link within Firefox, say I tried clicking a link provided after I google searched something, the tab itself would hang f… (read more)

Hello,

Sometimes, when I click an embedded/hyper link within Firefox, say I tried clicking a link provided after I google searched something, the tab itself would hang for 10 seconds before it would begin loading the site. When I say "hang", I mean that the entire tab becomes unresponsive to my clicks, I can't refresh the page, I couldn't change the address bar to a different link (it would allow me to manipulate the address bar, but the browser wouldn't reflect on that change, instead just going to the link I had clicked before the hang after the 10 second delay) and my mouse just stays as one sprite/disappears all together (when on the tab).

I find that this isn't a full browser issue as I can easily just start another tab and try there, but this issue is prevalent in that it randomly hangs any one tab I'm using for 10 seconds, and it's not just with Google.

I've identified that it isn't an extension issue or a different tab being used (tested in troubleshoot mode), nor an accessibility issue (as far as I know). I've disabled both my firewall and antivirus temporarily and it still occurred.

It's gotten in the way of a lot of work and I haven't been able to find anything regarding this exact problem on the support site. I've been dealing with it since my first installation of firefox (a few months ago).

Asked by min 2 years ago

Answered by zeroknight 2 years ago

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userChrome.css not working

System Info: 1. Windows 10 Home 22H2 (as of writing) 2. Firefox 118.0.2 (as of writing) I'm trying to make the simple change of moving the location of the 'find in page'… (read more)

System Info: 1. Windows 10 Home 22H2 (as of writing) 2. Firefox 118.0.2 (as of writing)

I'm trying to make the simple change of moving the location of the 'find in page' bar from the bottom to the top and I recently discovered that using userChrome.css was the way to do it. I followed this tutorial in the following link, https://www.userchrome.org/how-create-userchrome-css.html, making sure to put the "chrome" folder in the right location C:\Users\myName\AppData\Roaming\Mozilla\Firefox\Profiles\sfytm5xk.default-release, switching the toolkit.legacyUserProfileCustomizations.stylesheets to true, entering the code snippet into the userChrome.css using VSCode, and restarting the browser for the changes to take effect.

After the first restart, I found that the 'find in page' bar was still at the bottom and nothing had changed. I restarted the browser about 10 more times and nothing changed still. I looked through the Mozilla Support forums, r/FirefoxCSS and r/Firefox subreddits for an answer and came across a few posts with similar problems, tried their recommended solutions such as downloading the userChrome.css file from the website tutorial, double-checking that File Explorer would show file extensions when creating or renaming files, or even restarting my computer and yet none have worked.

I have no idea what's wrong so feel free to share what you think the problem might be and possible solutions in the replies.

Asked by simonaghedo 2 years ago

Answered by cor-el 2 years ago

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Remove Bing Import

I got a new device and had to sign in and sync everything. When firefox asked about syncing I didn't realize it was asking about using the edge bookmarks to sync with. I … (read more)

I got a new device and had to sign in and sync everything. When firefox asked about syncing I didn't realize it was asking about using the edge bookmarks to sync with. I tried to cancel but it was too late. Can I undo/remove firefox syncing to edge? Does this mean any changes in Edge will automatically change firefox now? I do not want edge bookmarks/settings. I want to get my old firefox settings back. If it matters: Windows 10 home on one device, Windows 11 on another. All browsers up-to-date.

Asked by samitall 1 year ago

Answered by cor-el 1 year ago

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OS authentication enable via registry?

Hi, I know how to turn on OS authentication to reveal passwords in about:config (signon.management.page.os-auth.enabled = true) But is there any way to turn this on in r… (read more)

Hi,

I know how to turn on OS authentication to reveal passwords in about:config (signon.management.page.os-auth.enabled = true) But is there any way to turn this on in registry?

Asked by jewmo159 2 years ago

Answered by TyDraniu 2 years ago

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Restore Bookmarks, history etc.

Hello, All along I have installed Firefox on my desktop pc with operating system Win. 7 and able to surf the internet etc. though I am aware that at my own risk that this… (read more)

Hello, All along I have installed Firefox on my desktop pc with operating system Win. 7 and able to surf the internet etc. though I am aware that at my own risk that this is no longer supported. Recently there was a problem with my pc and I reinstalled Win 7 using the "Firefox Setup 115.4.0esr" where my Firefox account is now related to my gmail in accounts.google.com. From this NEW Firefox website all my previous bookmarks,history etc are not restored at all and instead it showed a fresh page on Bookmarks bar. Please let me know : 1). how to perform my PREVIOUS restoration of bookmarks, history etc ? I did not perform any "Sign in to Syn" because I fear that I will lose my previous bookmarks, history etc. 2). As a test only I keyed in my google accounts password in "Sign in to Syn" and was incorrect ? How can I retrieve/view my ORIGINAL password created in Firefox when I FIRST INSTALLED years ago ? 3). Does it mean that if my ORIGINAL password created can restore all my previous bookmarks, history etc if entered in "Sign in to Syn" ? 4). I DO NOT WISH TO change password because as per article read there is risk that I will lose some/all my previous bookmarks,history etc.

Thank You for your attention and early response.

Best Regards Vincent Ang gmail : [removed email from public]

Asked by Vincent Ang 2 years ago

Answered by Vincent Ang 1 year ago

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Spell Check only available in English?

Hi I'm tired off spell check constantly saying I'm misspelling words because I'm writing in Danish, so I decided to download the danish dictionary for it, but it isn't w… (read more)

Hi

I'm tired off spell check constantly saying I'm misspelling words because I'm writing in Danish, so I decided to download the danish dictionary for it, but it isn't working. When I right click on a "misspelled" word, it will only let me choose the default English (United States).

I have triple checked that I actually do have the danish dictionary downloaded an enabled.

Asked by gibsen 2 years ago

Answered by cor-el 2 years ago

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Firefox unable to play live streams, after installing Media Feature Pack

After a recent reinstall Firefox seems to have a problem. This seems to be only Firefox specific and I can't find a working solution online after googling. Youtube vide… (read more)

After a recent reinstall Firefox seems to have a problem. This seems to be only Firefox specific and I can't find a working solution online after googling.

Youtube videos work, although they do give errors sometimes. A refresh always fixes those. However Twitch/Youtube live streams do not, and display a generic error message. When trying other browsers the live streams work fine.

And old Bugzilla post (https://bugzilla.mozilla.org/show_bug.cgi?id=1467495) describes what I believe to be a possible reason for the problem, however following the solutions in that thread have not yet lead to a solution.

Any further insight or solutions would be appreciated.

Asked by timon.lammers 2 years ago

Answered by James 2 years ago

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One website will not function as expected

There is one particular website which is a necessary site for me. It is "realestate.com.au". To date, this is the only website displaying these quirks, however there c… (read more)

There is one particular website which is a necessary site for me. It is "realestate.com.au". To date, this is the only website displaying these quirks, however there could easily be more which I have not yet tripped over. The home page will open, but trying to open anything under it (account, login, search etc.) results in a plain white page with no data. I can operate the site normally on Chrome or Safari so it is clearly something in Firefox settings. I have tried to install a back version (107) to check that the latest uplift didn't introduce any undesirable attributes. I cannot see any settings which may be causing this so any hints or suggestions from the community would be greatly appreciated.

Asked by SuMo Bot 2 years ago

Last reply by cor-el 2 years ago

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Size limit on downloads

Hi, I tried recently to download some files that I had stored online on some cloud storage sites. One of them was over 4 GB in size, and the download would not complete. … (read more)

Hi, I tried recently to download some files that I had stored online on some cloud storage sites. One of them was over 4 GB in size, and the download would not complete. I tried a couple of times on that file, and every time the download failed just before the 4 GB total appeared in the download notice section. I checked online to see if others were having the same problem, and I found a few who were, but there was no solution posted. Is this a specific feature of Firefox, and is there anyway to increase the file size limit in your browser registry?

Asked by SuMo Bot 2 years ago

Last reply by jonzn4SUSE 2 years ago

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Blocked URL

There is one domain that I get a "server not found" error for even after doing many things to fix it including everything here, https://support.mozilla.org/en-US/kb/firef… (read more)

There is one domain that I get a "server not found" error for even after doing many things to fix it including everything here, https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can#firefox:win10:fx119, checking blocked URLs in the registry, running malware checks, safe mode, reinstalling FF after removing all FF folders from my system.

Before I did a completely clean reinstall, disabling the Open H264 codec (see attached screenshot) would allow me to access the site. But thinking it was needed, I did the clean reinstall. Now disabling it does not allow access to the site.

So far, I have not found any other websites with this problem. It's a .edu domain which happens to be the one I work for! What else can I do?

Asked by lifespan 2 years ago

Answered by zeroknight 2 years ago

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Video bug green line

When I try to watch video on YouTube or other places. I encounter green line and reverse picture. I have reinstall Firefox but it still persist. Can someone please help … (read more)

When I try to watch video on YouTube or other places. I encounter green line and reverse picture. I have reinstall Firefox but it still persist. Can someone please help me understand how to fix it. As the video bug only happens in firefox. And not in other browsers such as brave or edge. i also se that other people have the samme issue exampel https://support.mozilla.org/en-US/questions/1429053.

Asked by SquareDrop7892 1 year ago

Answered by cor-el 1 year ago

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XULRunner/Profile Missing error. Cannot open Firefox even after reinstall.

When trying to launch firefox like normal I got a "Your profile cannot be loaded. It may be missing or inaccessible" which would keep it from starting. Periodically, with… (read more)

When trying to launch firefox like normal I got a "Your profile cannot be loaded. It may be missing or inaccessible" which would keep it from starting. Periodically, with firefox not even running in the background, I would get the XULRunner error (see attached image).

Looking online for solutions I took two steps: 1. located my profiles folder and deleted it 2. reinstalled firefox entirely

As you can see by the attached image the same error messages as before would actually interrupt the install itself.

I am at a loss and any help would be appreciated since Chrome sucks and I'd like to keep using Firefox.

Asked by Dylan Toftemark 1 year ago

Answered by Dylan Toftemark 1 year ago

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History Only Shows Today's History

I am having this issue where Firefox only keeps "Today's" history. I have thoroughly looked at the community's similar issue fixes. I do not have Private Browsing on. I… (read more)

I am having this issue where Firefox only keeps "Today's" history. I have thoroughly looked at the community's similar issue fixes.

I do not have Private Browsing on. I have set "Custom Settings History:

 -Remember browsing and download history
 -Remember search and form history

I do not have CC Cleaner or like apps and the one I do is on auto-manual and does not clear FF.

There is no reason for this. I would like to know when answering, what are a couple of likely causes for this. It appears by many queries here and on Google this has been an issue for years and FF seems not to want to fix it or know about it. Your help is appreciated.

Asked by StevenB 2 years ago

Answered by cor-el 2 years ago

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DNS setting issue with particular website

As described in this thread (https://support.mozilla.org/en-US/questions/1431159#answer-1618832), I had a problem accessing one particular domain after doing everything I… (read more)

As described in this thread (https://support.mozilla.org/en-US/questions/1431159#answer-1618832), I had a problem accessing one particular domain after doing everything I could find to fix it. Setting DNS to Increased Protection fixed it. It's partly just curiosity but also concern that I'm asking if there is an issue that should be addressed.

The basic scenario: could not access one particular domain only in FF on one computer. No problems with FF on other devices and no problem with other browsers on the computer in question. Configuring DNS settings to Increased Protection is the only thing that allowed me to access that site (which happens to be the org I work for). So the setting is only necessary on this device and only for that domain.

What's the explanation or solution for ensuring I don't have other DNS issues, or something else, that will be a problem later?

Asked by lifespan 1 year ago

Answered by lifespan 1 year ago

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SSL ERROR ACCESS DENIED ALERT

I cannot access my Bank Account, the authenticity of the received data could not be verified. I have contacted the Bank, and they are supposed to come back to me. Compu… (read more)

I cannot access my Bank Account, the authenticity of the received data could not be verified.

I have contacted the Bank, and they are supposed to come back to me. Computer has been restarted and debugged and I have reset the router. The certificate is from COMODA RSA! VALID 13.01.23 - 02.02.24.

It has been suggested when I looked on one Site that I nofify yourselves of this matter.

Thanking you in anticipation! (I have to admit I am not cech savvy!) Janice

Asked by white.janice51 2 years ago

Answered by white.janice51 2 years ago

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I need to hide my email from the right side menu.

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have… (read more)

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have to do with all updates since this question was answered? I've created the chrome folder. I've created userChrome.css file and added the following without "`" marks in it and saved it and restarted firefox after changing the toolkit.legacyUserProfileCustomizations.stylesheets = true . ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

#appMenu-fxa-label > .toolbarbutton-text { visibility:hidden !important; }

```

It doesn't work for me. Please have a look.

Asked by r33sch 2 years ago

Answered by cor-el 2 years ago

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Downloading Latest version of firefox

I was trying to update firefox but kept getting an error of download failed. I uninstalled firefox, but I now cannot even download the setup file, using either Google Chr… (read more)

I was trying to update firefox but kept getting an error of download failed. I uninstalled firefox, but I now cannot even download the setup file, using either Google Chrome or Microsoft Edge. All I get is is an error saying "site cannot provide a secure connection" (see attached image). How can I re-install Firefox?

Asked by SuMo Bot 3 years ago

Last reply by James 3 years ago

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Dictionary doesn't load

I wanted to add the german dictionary for spell checking. After finding the right dictionary and adding it, the german language didn't show in the spell checking menu. If… (read more)

I wanted to add the german dictionary for spell checking. After finding the right dictionary and adding it, the german language didn't show in the spell checking menu. If further details and screenshots, please let me know.

And thank you in advance.

Asked by SuMo Bot 2 years ago

Last reply by James 2 years ago

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How to avoid URL & stuff from printing

I want to print a page. But without the header and footer stuff (because it is ugly and I don't want others to see the information). There are a lot of old pages here and… (read more)

I want to print a page. But without the header and footer stuff (because it is ugly and I don't want others to see the information). There are a lot of old pages here and on other places about how to do this. They are unfortunately all deprecated. What is the way to do this as of 2023? OS is Windows, btw.

Asked by Sylverblack 1 year ago

Answered by zeroknight 1 year ago