Showing questions tagged: Show all questions

Inbox does not display

When I refresh my inbox, the items appear and then immediately disappear. All of my folders are still visible and when I open a folder, I can see all of the items and th… (read more)

When I refresh my inbox, the items appear and then immediately disappear. All of my folders are still visible and when I open a folder, I can see all of the items and they do not disappear. I am running MS Outlook on a Macbook Pro with macOS Ventura 13.3.

My inbox is visible on both my iPhone and iPad. It is only on the MacBook that the inbox disappears.

John



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS and not iOS.

Asked by jrwecker 5 months ago

Last reply by jonzn4SUSE 5 months ago

firefox sync

No pages explain what sync really is. I would assume the data stored on firefox central for my account would be compared to the data (bookmarks in particualr) on the dev… (read more)

No pages explain what sync really is. I would assume the data stored on firefox central for my account would be compared to the data (bookmarks in particualr) on the device and that the 2 lists are shared equally so both end up different from the start but the same as each other. Now I dont know and help pages do not discuss what sync actually does!

So my laptop went crazy today and the bookmarks listed suddenyl all point to totally different webpages, some of which I had visited recently but not bookmarked. It follows I have lost my bookmarks then. So I used sync, thinking it would restore my bookmarks correctly but it did not - it seems to have uploaded the new false bookmarks to Firefox, which in turn downloaded them to my other devices so, thanks to Firefox sync, I have effectively lost dozens of bookmarks across all my devices and I cannot find help which is useful.

Is there a way to restore those devices to the bookmarks stored yesterday?

Asked by andypetty339 5 months ago

Last reply by cor-el 5 months ago

sync between 2 laptops: does not seem to work at all

I first created my FF account on the oldest laptop, then also logged the 2nd (new) on the same account. There is no option that I can find from the account, to export th… (read more)

I first created my FF account on the oldest laptop, then also logged the 2nd (new) on the same account.

There is no option that I can find from the account, to export the selected sync items from one, or to import them onto the other (I need to overwrite the few data there). I could not find such option within FF menu either.


Side issue: at one point, an option was visible to replace the default device names in the account... then when I wanted to do it, that option did not seem to exist any more. Do I have to remove those devices from the account if that was a one-time only option, and how?

Asked by serenity_guild 5 months ago

Last reply by cor-el 5 months ago

Data lost

Hello, I changed my primary email on Firefox account and remove the old email. Problem is that I just login on the email and all the info is gone and I can't login on th… (read more)

Hello,

I changed my primary email on Firefox account and remove the old email. Problem is that I just login on the email and all the info is gone and I can't login on the previous email because seems that doesn't exist(says I should wait 15min before trying to login)

Asked by luiscosta.lf 5 months ago

Last reply by Dropa 5 months ago

Edge Case for Data Loss (Firefox Settings, Extension Settings, Sessions)

Labelled as "Firefox Sync" as it may be involved, as the only preserved data is seemingly what comes through firefox sync. Hi all, My C drive filled itself with 50GB o… (read more)

Labelled as "Firefox Sync" as it may be involved, as the only preserved data is seemingly what comes through firefox sync.

Hi all, My C drive filled itself with 50GB of Crusader Kings 3 crash logs.

While the drive was (unknowingly) full, I opened firefox. Firefox was...wonky...and instantly I could tell something was wrong, as my speeddial homepage was missing all the sites. My best guess is that, in the worst timing ever, firefox sync chose this time to sync. I immediately cleared space on the drive, and restarted firefox. No extension data recovered. I restarted the PC. No extension data recovered.

I began following Firefox troubleshooting steps, such as checking about:profile. Other profiles are present, but each lacks any extensions or extension data. I widened my search with Everything, to search everywhere for any waylaid installs or profiles that may hold backups. Specifically, prefs.js, extensions.json, firefox.exe (incase I was somehow running a non-default install location) or any sign of other installations. I did find some hits, but none had extensions installed.

Perhaps useful, my FF profile weave folder is populated with many CORRUPT files, and the 'failed' folder lists addons, bookmarks, clients, extension-storage and prefs from it's most recent sync. Perhaps this is the result of trying to write to a full disk?

This is mostly an exercise of curiosity now, as the developer of Group Speed Dial (Juraj Mäsiar) helped me recover from their own backup system seperate from the Mozilla Preferences. I have an easy way to see if any backup file has the correct data, as I have many settings that are instantly visible.

Useful info: Antivirus - None added (Windows Defender) FF Version - 111.0.1 (64-bit) Profile - default-release

(Moz Helpers, the remainder of this post is irrelevant, and purely to help future travellers) If a weary traveller comes across this post in the future, I gift you my knowledge from the year 2023 of Group Speed Dial. At this time, the way you access the backups on your system is to navigate to the Group Speed Dial homepage. If you are on the default homepage, you should find the option to set it as New Tab or Homepage in Firefox settings. Next, as you face the oblivion of an empty dialler page, click the Burger Menu (top-right for me) for the extension. NOT the firefox burger menu, the one as if you were clicking a menu in a website. For me, the Fourth option is History/Backups. This is a new-ish feature from the developer, so don't be surprised if it move around...be they seem very proud of it, so I imagine it lurks somewhere!

If you just want to recover your extension list, at this time you can find a complete list of everything by examining extensions.js, extension-settings.js and extension-preferences.js. There is a tool online for helping parse into a human readable table, but I would not rely on it, and instead look into a generic JSON formatter to make the data human readable. The site is jeffersonscher.com, which has a extension file reader here https://www.jeffersonscher.com/ffu/extensionsjson.html

Have a nice day all!

Asked by firefox.92vtv 5 months ago

Last reply by cor-el 5 months ago

Retrieve settings after accidentally syncing my work and personal computers

After the most recent FireFox upgrade my personal computer settings were implemented on my work computer. I have removed the sync option but how to I get the old settings… (read more)

After the most recent FireFox upgrade my personal computer settings were implemented on my work computer. I have removed the sync option but how to I get the old settings?

Asked by paulajflack 5 months ago

Last reply by Dropa 5 months ago

How do I open all tabs at once in Firefox?

My laptop was stolen. In my new laptop I try to open all my sync tabs at once, but I can't. I signed in, I see all the sync tabs under the "sign out", but how can I open … (read more)

My laptop was stolen. In my new laptop I try to open all my sync tabs at once, but I can't. I signed in, I see all the sync tabs under the "sign out", but how can I open them all at once? I read that I should right click the devise name to do that, but I can't right click it.

Asked by freenl 5 months ago

Last reply by jonzn4SUSE 5 months ago

how to reset Firefox profile

I want to do a refresh of my firefox profile for it was overwriten with another profile or it was combined with another profile. So how can I start from scratch without m… (read more)

I want to do a refresh of my firefox profile for it was overwriten with another profile or it was combined with another profile. So how can I start from scratch without my current profile been overwritten by what is stored on the cloud.

Asked by Yale 5 months ago

Last reply by cor-el 5 months ago

browser update deleted all my data with bookmarks

I have no access to all my bookmarks and the damn backup folder is empty, what kind of trash is this, I need this for my work and not even the search history is avalable,… (read more)

I have no access to all my bookmarks and the damn backup folder is empty, what kind of trash is this, I need this for my work and not even the search history is avalable, no more damn firefox, let me know if there is any way to get back that bookmarks and browser data since I have no way of retrieving any of the cinfidental accesses I need to perform my job

Asked by danielthimm81 5 months ago

Last reply by cor-el 5 months ago

Have a Sync problem (starwebsearch.com)

Hi Every time I sync my Firefox with my Firefox account, it syncs a Tab that opens every time I run Firefox (starwebsearch.com) the tab link is this http://ww38.starwebs… (read more)

Hi

Every time I sync my Firefox with my Firefox account, it syncs a Tab that opens every time I run Firefox (starwebsearch.com) the tab link is this http://ww38.starwebsearch.com/index.php?from=3&subid1=20230426-2018-245b-9244-563e7a62d228

No matter I reinstall Firefox or redo my computer, if I sync my Firefox this will return every time I open my Firefox... But if I don't sync my Firefox, this won't appear ever, of if I unsync it, it will stop.

How do I remove this malicious tab from my Firefox account? This is very very very annoying

Thanks in advance

Asked by prinnythedood 5 months ago

Last reply by Dropa 5 months ago

Sync problem

Sir, I re-flashed windows on my laptop about 14 days ago. When I install Firefox the mail password in sync shows wrong. Then when I add a new password to the Forgot Passw… (read more)

Sir, I re-flashed windows on my laptop about 14 days ago. When I install Firefox the mail password in sync shows wrong. Then when I add a new password to the Forgot Password again, I lose my previous bookmarks. Where I had many important credentials. Please help me by returning them. Thank You.

Asked by tarif8727 5 months ago

Last reply by AzZA 5 months ago

Forgot Password/View FF Acc Password somewhere?

Had to reinstall the Browser on my laptop after a harddrive replacement. I'm avoiding changing my password on my primary Firefox Account (Currently on a brand new FF Acco… (read more)

Had to reinstall the Browser on my laptop after a harddrive replacement. I'm avoiding changing my password on my primary Firefox Account (Currently on a brand new FF Account using an email I typically don't use ) since that event will cause me to lose bookmarks etc on my primary FF account due to their encryption settings.

This is all because I can't remember my main password, for my primary FF Account email. And, I'm trying to not get locked out from login attempts.

At the moment my primary FF Account is logged in to my Desktop PC. Is there some way to view my password on my primary account that is currently logged in on my Desktop PC, without totally compromising my Account synced info?

I just want to resync everything to my laptop :/ That's the main problem I'm running in to, because there is no way to reset my password WITHOUT losing tons of my info. I'm pretty sure I don't have 2FA set up nor any alternative methods for password recovery. I wasn't prompted them.

Asked by gingerisaspice 5 months ago

Last reply by AzZA 5 months ago

Data sync

Hello. Have a problem with syncing passwords across two (for now) PC's. On my work computer I logged in to my Firefox account and imported some passwords form a file. Aft… (read more)

Hello. Have a problem with syncing passwords across two (for now) PC's. On my work computer I logged in to my Firefox account and imported some passwords form a file. After that, came home, logged in on home computer and see, that passwords are not synced from those, that I imported on work PC. What.s the problem?

Asked by Максим Серафін 5 months ago

Last reply by cor-el 5 months ago

Lost my previous session with hundreds of tabs across multiple FF windows

This morning when I turned on my PC, Mozilla didn't restore my previous session across 4 different browser windows. Normally, it restores my session (and the 4 windows) a… (read more)

This morning when I turned on my PC, Mozilla didn't restore my previous session across 4 different browser windows. Normally, it restores my session (and the 4 windows) automatically. But this time, it didn't. I opened Mozilla, but the "restore previous session" option didn't generate the previously open windows.

I've lost hundreds of tabs that I had open... is there any way to restore my previous session?

Thanks in advance!

Asked by eugenijuso 5 months ago

Last reply by cor-el 5 months ago