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Directed to "Unplug or Eject Hardware"

Tell me please how to "unplug or eject hardware" in Firefox. I have gotten a Verbatim External Slimline CD Writer that directs me to find this option in the Windows task… (read more)

Tell me please how to "unplug or eject hardware" in Firefox. I have gotten a Verbatim External Slimline CD Writer that directs me to find this option in the Windows taskbar. But I use Firefox as my browser and don't know where to execute this on the Firefox taskbar.

Asked by danwpatt 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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FF94 I messed up, now I can't import password .csv file

After reading up on procedures (but failing to follow links), I decided to completely delete all my passwords. Let me back up a minute, last week I downloaded the .csv fi… (read more)

After reading up on procedures (but failing to follow links), I decided to completely delete all my passwords. Let me back up a minute, last week I downloaded the .csv file of my passwords, because after 10 or 12 years, I needed to clean them up. I had 486 saved passwords, out of which I deleted all but 123. I did not want to try that in the browser, actually I did, but after about 20 I gave up because I realized how long it would take.

So anyway, I got ready to finish up, and I deleted my browser copy, then tried to upload the corrected copy. However every time I get an error "Something went wrong try again". So as my plan was, I deleted my Chrome passwords (they should be the same), then uploaded the corrected copy. It said "Upload successful" or somethiing like that, I waited five minutes, for Chrome to finish syncing and all that, then tried to import from Chrome, it imported 3 passwords.

But now, here's the big problem, I follow the directions I have found in this site, but once I click the hamburger, the next link does not exist. When I go another way, none of the links exist. I have searched all over the settings pages, and nowhere is there the option to upload a .csv file, I can import from another browser all day, but not upload. So what's going on?

Asked by 1971robby 2 years ago

Answered by cor-el 2 years ago

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Excessive content processes and RAM usage: 50 Processes , 10GB

Hello, After one of the last updates of november I started having 20-50 processes for each firefox profile that I use. In previous versions I used 'browser.tabs.remote.au… (read more)

Hello, After one of the last updates of november I started having 20-50 processes for each firefox profile that I use. In previous versions I used 'browser.tabs.remote.autostart' and 'browser.tabs.remote.autostart.2' and set them to false, to limit the number of processes. But now, even though I removed these configurations, I have no option to control how much RAM and processes firefox uses - the option to set the content processes is missing from the settings page too. Another thing that I noticed is that for some reason, in most of my profiles, container tabs can't be enabled.

Hope you can help, Rotem.

Asked by rotemgor 2 years ago

Answered by rotemgor 1 year ago

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All Searches Default to URL box

I want searches to stay in a search engines home page and not go automatically into address box. When I search for anything by writing in the search box on the Google ho… (read more)

I want searches to stay in a search engines home page and not go automatically into address box. When I search for anything by writing in the search box on the Google home page search or even Duck Duck Go, the inserted text goes immediately into the address bar. I have tried FF in Safe Mode, I have no studies going, using version of FF 94.0.2 and only have 5 extensions (Last Pass, Bitdefender, BreezeClick, Adobe Acrobat and Malwarebytes.) Thank you

Asked by RichS 2 years ago

Answered by cor-el 2 years ago

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Web page does not display correctly

I am regular viewer of New Zealand Herald, NZ newspaper but the front page does not display correctly with Firefox browser. The images and text overlap on the left side. … (read more)

I am regular viewer of New Zealand Herald, NZ newspaper but the front page does not display correctly with Firefox browser. The images and text overlap on the left side. I am using my win 10 x64 Pro laptop and installed the latest Win 10 x64 Firefox. The website address is nzherald.co.nz Please advise as I did not have this problem with other browsers. Regards - RG

Asked by ganguli.r 1 year ago

Answered by ganguli.r 1 year ago

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FF still consumes a big chunk of RAM allocation

I posted a similar request here: https://mozilla.crowdicity.com/post/742615, because "Submit Feedback" link redirected me there. Maybe this is the right place for the fee… (read more)

I posted a similar request here: https://mozilla.crowdicity.com/post/742615, because "Submit Feedback" link redirected me there. Maybe this is the right place for the feedback.

The release note of FF Ver:93 states this:"When available system memory is critically low, Firefox on Windows will automatically unload tabs based on their last access time, memory usage, and other attributes. This should help reduce Firefox out-of-memory crashes. Switching to an unloaded tab automatically reloads it."

This is something those of us with modest RAM (4GB, in my case) have been waiting for, for quite a while. But, FF continues to hog significant memory in spite of the claimed changes as above. I don't see any perceivable changes to my system performance thus far even a few days since the update. The issue, as you'd know better, elevated RAM usage invariably causes a continual spike in Paging, leading to excessive Disk (HDD) usage > resulting in an unresponsive system, which eventually ends up in a system freeze (in my case at least). The only way out being a hard power-down and restart of the system.

I have also set the "Content process limit" to 4 in the settings to no avail. We'd appreciate if you could configure FF behavior to adapt when system resources are low than wait for things to be critical.

Asked by BRC 2 years ago

Answered by BRC 1 year ago

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Group email

How do I enable the "Add to BCC" function that is located below the Contacts Sidebar when I attempt to send a group email by using my address book??

Asked by anedi 1 year ago

Answered by FredMcD 1 year ago

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Firefox browser (88.0.1) - Warning: Potential Security Risk Ahead

When receiving the following messages when accessing a specific URL. Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not cont… (read more)

When receiving the following messages when accessing a specific URL.

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to xyz. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Then clicking on the Advanced... button at the bottom of the popup window.

And then clicking on the Accept the Risk and Continue button.

My question is does Firefox make any changes to Internet Options or anywhere else, including within Firefox to change configurations of any type when the Accept the Risk and Continue button is clicked on?

Thank you!

Asked by TRC 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Arrow, PgUp and PgDn keys to navigate on web page

When I read content on a web page, I like to use the up and down arrows and PgUp PgDn to go through it. I hate having to reach over for the mouse and line everything up t… (read more)

When I read content on a web page, I like to use the up and down arrows and PgUp PgDn to go through it. I hate having to reach over for the mouse and line everything up to go to the next screen. Since the last update, it seems I can't do that. When I hit the down arrow, or the PgDn key, it skips randomly down the page. This is especially true if I am reading an article with pictures in it. I think this might have something to do with my clicking yes to an inquiry from Firefox that just appeared on the page while I was browsing. It asked whether I wanted to be able to block text with keyboard commands. I'd like to change it back to whatever it was before, but can't figure out how to do that. Bill

Asked by w.burnham 1 year ago

Answered by cor-el 1 year ago

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Help With Auto Populate

Several weeks ago I submitted a problem I am having with "Auto Populate" to the community and never heard one word back...I was nice and calm and sweet... Was there some… (read more)

Several weeks ago I submitted a problem I am having with "Auto Populate" to the community and never heard one word back...I was nice and calm and sweet...

Was there something wrong with my submission?

Thank you

David Rodwell ... ...

edited private details from public and search/spam bots view on this community forum.

duplicate of https://support.mozilla.org/en-US/questions/1359819 -Andrew

Asked by david552 1 year ago

Last reply by FredMcD 1 year ago

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When I use gmail in FFx some emails don't fully open and display their contents.

When I use gmail in FFx some emails don't fully open and display their contents but they do when I use MS Edge browser. Office Depot/Office Max sales emails in particular… (read more)

When I use gmail in FFx some emails don't fully open and display their contents but they do when I use MS Edge browser. Office Depot/Office Max sales emails in particular just open to show the Office Depot name, with no content below it. But when viewed in Edge everything works- the email displays everything that's on sale.

Asked by ZimmyZoBar 1 year ago

Answered by ZimmyZoBar 1 year ago

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Firefox version 94.0.2 just stopped supporting Netflix streaming.

Firefox version 94.0.2 isn't supporting Netflix streaming, on my pc windows 10. Always worked, but stopped this evening. Google Chrome works, but not Firefox. Firefox … (read more)

Firefox version 94.0.2 isn't supporting Netflix streaming, on my pc windows 10. Always worked, but stopped this evening. Google Chrome works, but not Firefox. Firefox is my browser of choice. Can you help me.

Asked by rh189 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Boot up issue

Can you put one of those hourglass "wait" symbols to show on the next update because I never know if Firefox has booted or not and if you hit it again, it corrupts the ne… (read more)

Can you put one of those hourglass "wait" symbols to show on the next update because I never know if Firefox has booted or not and if you hit it again, it corrupts the next boot and wastes a bunch of time.

Asked by fishn.jim2 1 year ago

Answered by FredMcD 1 year ago

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An address is a URL. A search is keywords. They are not interchangeable. How do I get Firefox to stop mixing them up?

When I want a URL, I type it in the address bar. Search has no relevance to a URL, and any intervention of Search gets in the way, and creates errors. When I click in t… (read more)

When I want a URL, I type it in the address bar. Search has no relevance to a URL, and any intervention of Search gets in the way, and creates errors.

When I click in the search bar, it's because I want a keyword search with one of the search engines. A search is not a URL.

They are two completely different things, and treating either one as the other is error. I do not want Firefox to kidnap my cursor and teleport it to somewhere I didn't click. They are two entirely different spaces, they are not interchangeable. When I click in the search bar, it's because I want a search. Don't you dare second guess me and change my click to the address bar.

How do I turn off this stupid stupid stupid error behavior of FIrefox?

I tried this and it didn't work. In about:config • keyword.enabled and toggle it from True to False. • browser.fixup.alternate.enabled and toggle it from True to False.

Asked by boundlessly 1 year ago

Answered by cor-el 1 year ago

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Bing auto set for search engine

Bing somehow auto default set as my search engine and i need google as my default. when i drop down menu to change it gives no options, it only says "a browser" with Fire… (read more)

Bing somehow auto default set as my search engine and i need google as my default. when i drop down menu to change it gives no options, it only says "a browser" with Firefox logo next to it. i need help to fix this issue please! tyia:)

Asked by martian.man73 1 year ago

Answered by martian.man73 1 year ago

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picture dowload on Firefox 94.02

I got Firefox 94.02 just some days ago, it changed from 94.01. Until the change all was in order, since I can`t dowload pics as JPEG or PNG anymore directly, but 94.02 fo… (read more)

I got Firefox 94.02 just some days ago, it changed from 94.01. Until the change all was in order, since I can`t dowload pics as JPEG or PNG anymore directly, but 94.02 forces me to donload as WEbP, which inconvenient. Can somebody offer help, or at least an idea how to fix this issue?

Asked by pilgrim901 1 year ago

Answered by Terry 1 year ago

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My firefox seems to have switched to a weird dark mode for no reason.

For some reason, all of my Firefox related things have switched to a dark mode. My DuckDuckGo page switched to dark, my tab groups have switched to dark, my links have sw… (read more)

For some reason, all of my Firefox related things have switched to a dark mode. My DuckDuckGo page switched to dark, my tab groups have switched to dark, my links have switched to dark! This happened when I was using the Dracula Dark theme, and the Lush Bold Theme.

Asked by robert_phan 1 year ago

Answered by TyDraniu 1 year ago

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Firefox address bar under remote control. No solution found in community or on web yet.

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many pe… (read more)

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many people seem to be having. There are a few answers, but almost all of them use very technical terms that are way above my head and not defined. None of them provide a sequence of steps to fix the problem that a browser novice might be able to follow. Surely there must be a way to fix this or to explain to frustrated users why it is there and not removable. None of my other Firefox browsers have this on other machines.

Is there a series of steps to solve the problem? That would be so helpful especially without undefined terms. Thanks so much. This type of answer will help so many frustrated users (me included of course) :)

Asked by photonic 2 years ago

Answered by cor-el 2 years ago