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[SOLVED] A copy of Firefox is already open. Only one copy of Firefox can be open at a time.

Ive had this issue a couple times now, the method that has worked for me in the past used to be the one that was detailed in this forum post: https://support.mozilla.org/… (read more)

Ive had this issue a couple times now, the method that has worked for me in the past used to be the one that was detailed in this forum post: https://support.mozilla.org/bm/questions/1254772

When using the command listed in the solution: /Applications/Firefox.app/Contents/MacOS/firefox-bin -P, it used to be that there would be two profiles listed in the dialogue box that opens, one corrupted profile and one normal profile, and deleting the corrupted profile would fix it. Now, it just shows one profile "default-release". Other forum posts and troubleshooting stuff online say to force quit through the mac menu, this doesn't work, and if i can avoid it, i would like to not fully re-install Firefox, i have all my passwords saved on there, and I'm not signed in with my Firefox account on this device.

Screenshot provided is of the dialogue box that comes up after running /Applications/Firefox.app/Contents/MacOS/firefox-bin -P

I am on an M1 Macbook Pro, 8GB ram, running macOS Monterey version 12.2

Edit - solved after a restart

Asked by kevins.hut.v2 6 months ago

Last reply by Paul 5 months ago

Firefox is displaying different language/code on parts of website

Hello, On some websites Firefox is displaying strange text/characters. I've tried refreshing and troubleshooting, I've uninstalled and reinstalled, and the problem was f… (read more)

Hello,

On some websites Firefox is displaying strange text/characters. I've tried refreshing and troubleshooting, I've uninstalled and reinstalled, and the problem was fixed for about 24 hours, and now it's back. I have confirmed my language is sent to English.

Has anyone experienced this? And if so, how did you fix it?

I don't want to use another browser, but at this point it looks like I'm going to have to. Everything displays properly on Chrome.

Asked by Katie 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

FireFox crashes - Crash Report Screen start everytime

Computer: Linux Opensuse Firefox up to date Recent restart created a firefox crash. THe dialog box appears each time. Cannot close, cannot open, cannot restart. The f… (read more)

Computer: Linux Opensuse Firefox up to date

Recent restart created a firefox crash.

THe dialog box appears each time.

Cannot close, cannot open, cannot restart.

The firefox crash report stays on.

Please help.

Attached> [Wed 14 Jun 2023 09:12:18 PM EDT] Crash report submitted successfully Crash ID: bp-bbc1898e-f068-48db-91e8-e4dfd0230615

Several crash reports are in the pending folder.

Thank You Anthony

Asked by anthony91 5 months ago

Last reply by jonzn4SUSE 5 months ago

Youtube loads for a long time?

Youtube, sometimes, loads for ~5-10 seconds on average for no reason, doesn't load the video or audio at all. Extremely frustrating when I'm just browsing, it may not see… (read more)

Youtube, sometimes, loads for ~5-10 seconds on average for no reason, doesn't load the video or audio at all. Extremely frustrating when I'm just browsing, it may not seem like a long amount of time but I shouldn't have these issues to begin with. Cleared cache, no addons are out of date or tamper with Youtube. Tried every fix I could find on the matter, nothing seems to have worked. Issue persists. I had similar issues with Kaspersky AV installed, so I had just uninstalled it. Prior to this newest firefox update, I have had no issues at all.

Asked by kilsym 5 months ago

Last reply by willjoe24421 5 months ago

toolbar

After I refreshed my Firefox browser the toolbar has changed. When I load a webpage, for instance AOL, Facebook, etc. there is no "home" icon on the toolbar, only the Fir… (read more)

After I refreshed my Firefox browser the toolbar has changed. When I load a webpage, for instance AOL, Facebook, etc. there is no "home" icon on the toolbar, only the Firebox icon. When I click on that it takes me to a page for a download of the mobile app. In order to go back to any of the options showing on my Firefox home page, I have to completely come out of the browser and go back into it. How do I fix this? It is very annoying.

Asked by rebmack72 5 months ago

Last reply by cor-el 5 months ago

Firefox Stopped Openign External Links

Before the latest update, I was able to open links (eg zoommtg:) but that quit working. I originally thought it was a problem with Ubuntu, but I tried in Chromium and it … (read more)

Before the latest update, I was able to open links (eg zoommtg:) but that quit working. I originally thought it was a problem with Ubuntu, but I tried in Chromium and it seemed to work fine. In addition to not being able to open links, I can't click on the "Show Folder" in the downloads dialog. This leads me to believe Firefox is having trouble communicating with the desktop.

  • OS Ubuntu 22.04.2 LTS
  • Firefox Version 114.0.1 (Snap)

Ideally, I'd like to find a log or some indicator as to why this is happening. It's quite annoying because I find myself doing a lot of copying and pasting of links and what not. Any help would be appreciated.

Asked by p-twohig 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

mozilla showing "Your tab just crashed" message

i m keep getting the same message on my mozilla browser on the laptop. "Gah. Your tab just crashed. We can help" with Close Tab button and Restore This Tab button, none … (read more)

i m keep getting the same message on my mozilla browser on the laptop. "Gah. Your tab just crashed. We can help" with Close Tab button and Restore This Tab button, none of them are helpful. even if a open a new tab same this appears. i tried reinstalling the mozilla, deleted all the files in the C drive, then reinstall it, same this appear again. even if i try to open the get help site of mozilla same this appears. need help fast.

Asked by SANGWAN 5 months ago

Last reply by Terry 5 months ago

403 Forbidden

I just started getting "403 Forbidden" when trying to access dexterlive.com from Firefox running on a Windows 7 PC. It's been working for the last 5 years. I tried with C… (read more)

I just started getting "403 Forbidden" when trying to access dexterlive.com from Firefox running on a Windows 7 PC. It's been working for the last 5 years. I tried with Chrome. It works fine. It also works fine on Firefox running on my Android phone. What's happened to Firefox on the PC?

Asked by johnmi 5 months ago

Last reply by cor-el 5 months ago

Firefox inconsistently deletes previous session

Running Firefox on MacOS. Browser will occasionally delete previous session when re-opening the browser. I do NOT have the browser set to clear history on closing. I have… (read more)

Running Firefox on MacOS. Browser will occasionally delete previous session when re-opening the browser. I do NOT have the browser set to clear history on closing. I have noticed that two of the incidents occurred when I accidentally closed the default window that opened when restarting the browser but I still had Firefox open.

Really frustrating when I lose all my open tabs with research I was conducting for work.

Asked by rcmdvs 5 months ago

Last reply by cor-el 5 months ago

top menu isn't clickable with mouse

Hi community, I need your help- Since I installed the last version I click click the top menu with the mouse: - when in a tab, I can't close it with "x" or right click - … (read more)

Hi community, I need your help- Since I installed the last version I click click the top menu with the mouse: - when in a tab, I can't close it with "x" or right click - I can't click to "back" and "forward" buttons - I can't edit the web URL! only by opening a new tab and navigating to a term I want with the arrow keys!

What should I do?

Thank you <3

Asked by noam.tz99 5 months ago

Last reply by cor-el 5 months ago

Fire Fox will not open link to Pay Pal

When attempting to pay with Pay Pal from sites with this option, the page opens to About/blank and never opens the Pay Pal login page. This has worked in the recent past … (read more)

When attempting to pay with Pay Pal from sites with this option, the page opens to About/blank and never opens the Pay Pal login page. This has worked in the recent past and works normally on Safari.

Asked by 10boomer 5 months ago

Last reply by Greymagic27 5 months ago

Youtube thumbnails/videos slowness

Hi I'm experiencing slowness especially in youtube thumbnails scrolling down. when video is playing if I click on settings to choose video quality etc it takes like 2 mi… (read more)

Hi I'm experiencing slowness especially in youtube thumbnails scrolling down. when video is playing if I click on settings to choose video quality etc it takes like 2 minutes to even open. This slowness not present in edge browser. I want to try older ver but I thought if someone might experiencing same or know what might be the problem

Asked by fx 5 months ago

Last reply by willjoe24421 5 months ago

How to get rid of the "Unlock keyring" pop-up? CentOS 7, KDE desktop

Hi Folks, I recently downloaded and installed firefox-114.0.1 to replace the aging CentOS 7 package. Install went fine, browser seems to be working great. But now, ever… (read more)

Hi Folks, I recently downloaded and installed firefox-114.0.1 to replace the aging CentOS 7 package. Install went fine, browser seems to be working great. But now, every few minutes, I get a dialog box popping up titled "Unlock keyring" asking me to "Enter password to unlock"

Completely obnoxious - you can't ignore it. It steals focus from whatever you were doing. You can click somewhere else end get the mouse focus back, but the keyboard focus is stuck to the dialog until you close it.

I know that KDE has some sort of keyring feature, but I've never used it and I've tried to disable it in settings.

I think it must somehow be related to the firefox install, because I never had it happen until this install yesterday.

Suggestions? I'm about ready to revert to the prehistoric v78 Thanks

Asked by ergeorge 5 months ago

Last reply by cor-el 5 months ago

Latest Firefox does not work properly

I am unable to get complete article in Wall Street Journal. No problem with Chrome. Have latest version Firefox and problem just started. I load WSJ, then click on art… (read more)

I am unable to get complete article in Wall Street Journal. No problem with Chrome. Have latest version Firefox and problem just started. I load WSJ, then click on article and only 3 lines show. I am WSJ subscriber and tech there said I need to contact Mozilla as Firefox is problem after Chrome worked OK. Thanks- Doug K.

Asked by doug4cool 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

ive been trying to use this website but it only doesnt work on firefox

this site monkey.app which is sort of like omegle does not work at all or load in but it works fine on other browser i really enjoy using firefox more so i was wondering … (read more)

this site monkey.app which is sort of like omegle does not work at all or load in but it works fine on other browser i really enjoy using firefox more so i was wondering if there is a workaround

Asked by lennossajor 5 months ago

Last reply by cor-el 5 months ago