Firefox Support Forum

Firefox regularly prevents me from adding attachments to my mail in Gmail. I know the problem is with Firefox because i will have to switch to Chrome and it will work fine. It also sometimes - but not always - fixes it to close Firefox and reopen it, but then it just happens again and again, and I don't like to have to do that - I will usually be on deadline with multiple windows I need to have open. I have a MacBook Air. This has been going on for a while - I've tried reinstalling and everything. It's become so frustrating I'm close to having to stop using Firefox altogether, which I would prefer not to do. The must be some bug that can be fixed. Please Help!

There is a wave of malware targeting authentication cookies stored on disk (e.g. recent LTT hack). It has become obvious that malware doesn't need to target stored passwords to get access to a site/account. Primary Password has solved this problem, but only for the stored passwords. The stored cookies are just as exposed as the stored passwords were, provide access to sites/accounts and bypass 2FA checks because they bypass normal login protocols.

Primary password should secure the stored cookies as well. When is this going to be implemented?

Thanks!

Everytime I try to upload a file to my desktop, Firefox gives me the message File Uploader Not Responding then gives me the option to close or wait. if I wait, nothing changes.

We have an intranet site that works fine in Chrome and Edge, but does not load at all in Firefox. In Firefox, an authentication dialog appears, but after entering correct credentials, it just re-shows the same authentication dialog after a few seconds. This repeats indefinitely. There is no useful info (and pretty much no info of any kind) in the dev tools. I have tried Firefox in safe mode, with no changes to the behavior.

What steps can I try to debug this problem?

'bold textpr end of file error, pages will not load have to constantly press retry. mostly in email and home page. I have reloaded deleted and reloaded still the same things '

On many sites, various elements are in a strange font, that I think is "Impact." I have tried a couple things to fix this, but I have not got anything to work. I have noticed that this is only an issue for some elements on every site, and not every single element on every site. My best fix has been to use a "Font Changer" add-on that changes the font of the site back to something readable, but this tends not to work on many embedded webpages and things like that. I am very unsure of what is causing this, or where this font even came from. I have attached an image of a random eBay page where the issue is particularly prevalent, but this happens on most sites.

Thanks in advance for your help! - Benjamin

With the latest update of Firefox, my laptop, which is a high end DELL, is experiencing big difficulties just running a Firefox with 3 tabs open. the CPU usage is skyrocketing and it is also heavy on the memory. I am running the same 3 tab on the same websites as I have been doing for the past 6 months, but since the latest Firefox update, this has become impossible. What happened to Firefox? I have had no other significant updates but the Firefox update.

For the past week or two I have been getting these annoying pop ups with the Mozilla Firebox emblem demanding that I download the Mcafee and scan my computer for viruses. I don't want to have anything to do with Mcafee or download ANYTHING from them. What's going on? How do I fix this?

I have used my metamask extension for ages with no issues and now it wont open and sais this... Metamask had trouble starting. This error could be intermittent, so try restarting the extension. which i have done several times to no avail I have tried most things and nothing...

I am lost. The articles in Mozilla Support explaining how to backup and migrate my current account , after reading them, just gave me a headache. Can someone explain (in plain english) please, how I can save my passwords, bookmarks and cookies that Firefox has associated with my 8 year old Win 10 Pro desktop so I can transfer that data to a new Win 11 Pro desktop. Any and all suggestions will greatly be appreciated. Firefox and I have been running together since 2004! Thank you, The Old Guy

When printing directly from within Firefox, my printer Epson WF-7610 prints in color even if the setting is B/W. I am running Win11 on my PC and Firefox 111.0.1.64bit. When I download the pdf and i then print on the same printer from within adobe it prints B/W. I have seen other people have similar problems with other printers etc but I cannot find what is the fix. Can you help?

Every few days, Firefox makes me log back in again to my account and "create" a new profile version - the message I get is that I have launched an older version, and can only EXIT or CREATE NEW PROFILE. The problem is when I have to do this, I lose all the pinned tabs I had open, also I have to log into Gmail each time and generally set the profile up again. I can then access my bookmarks and containers but not the tabs I had open.

Is there a way to stop Firefox from forcing me to relaunch my profile each time? Its frustrating to lose the pinned data and have to log back into my Firefox profile, then Gmail, then try to figure out where I was at last. Note, the pinned tabs are not things I need to bookmark but rather a running list of tasks/things I need to complete - and unfortunately I don't know when I will be forced to launch a new profile but don't want to create a bookmark each time for temporary tabs... for example, last night I was just in the middle of planning a trip so had a few tabs open to come back to, but when I logged into my laptop this morning, I was forced to create a new profile and have lost these tabs I had pinned.

HI all, I've just only recently noticed that EBay doesn't load in Firefox. This only started a few days ago - and I have never had a problem before in decades of using Firefox and EBay. I have changed no settings in Firefox at all for a long time.

Unable to login to costco travel, get spinning dot. tried many times and have VPN off. Note: I can login to Costco.com, no issues

When I go to a recipe blogger site, I get the "Secure Connection Failed. Contact website owners." Just how can I do that when I can't get to the site?'