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Videos watched on Firefox pixelate and are unwatchable.

Whenever I try to watch a video, on any website, it pixelates so bad that it's just unwatchable. Do I have a setting wrong that could fix this? Watching the same video on… (read more)

Whenever I try to watch a video, on any website, it pixelates so bad that it's just unwatchable. Do I have a setting wrong that could fix this? Watching the same video on different browsers (edge, chrome) works fine. I've attached an image to show what I'm getting. Occasionally, it will work just fine but if I pause the video to come back to it, it goes back to this at some point.

I'm running on windows 11 and Firefox Version 134.0.2 (64-bit)

Archived 1 54

Videos no longer play

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either t… (read more)

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either they play with no sound or when sound is turned on the video freezes. This was never a problem until recently. iMac desktop (2017) Ventura 13.7.4 Firefox 136.0.2 (64 bit) The same issue does not occur on Safari or on my iPad (using Firefox). Any advice?? Thanks.

Archived 3 101

Cannot access any major streaming platform (Prime Video, Netflix, Disney+)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures). Browser version: 137.0.1 (64 bit… (read more)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures).

Browser version: 137.0.1 (64 bit) Widevine version: 4.10.2891.0

Already tried to disable/enable DRM. Already reinstalled firefox. Already manually installed widevine. No clue what could be causing this issue.

Solved Archived 17 1344

MP4 Video Not Loading

MP4 Not loading: I have uploaded a few MP4 animated images to our website, but they are not loading in the Firefox browser. It looks like they are getting corrupted. Thi… (read more)

MP4 Not loading:

I have uploaded a few MP4 animated images to our website, but they are not loading in the Firefox browser. It looks like they are getting corrupted. This issue only occurs in Firefox. I’ve also attached screenshots for reference. Can someone help me understand why they are loading like this?

Archived 1 54

compliaNT

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is hel… (read more)

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is helping out.

Locked Archived 1 297

The videos are displaying in a green scrambled mess.

I have noticed that just recently videos across all different websites are not displaying properly. The image part of the video is a green scrambled mess. The audio is fi… (read more)

I have noticed that just recently videos across all different websites are not displaying properly. The image part of the video is a green scrambled mess. The audio is fine, but the images are wrong. I am not having this issue on a different browser, and I'm not sure what I'm supposed to do. I don't know if changing any of the settings will help or if there's a bug in one of the updates.

Archived 3 156

no audio only in firefox

Hello! For some time now I suddenly have no sound in Firfox, otherwise the sound works everywhere, even in other browsers. All help instructions do not help. Do I have to… (read more)

Hello! For some time now I suddenly have no sound in Firfox, otherwise the sound works everywhere, even in other browsers. All help instructions do not help. Do I have to switch to another browser for good? Thanks for help

Archived 1 119

Media that requires quicktime, not playing

I followed [article] ten realised that at the top it recommends not using quick time so uninstalled it, however, after uninstalling quicktime, the browser plugin did not … (read more)

I followed [article] ten realised that at the top it recommends not using quick time so uninstalled it,

however, after uninstalling quicktime, the browser plugin did not appear so it would not have worked anyway.

What solutions are there to this?

when accessing my voicemails for work, I need to access their online storage and listen from there. I used to use chrome and there were no issues. now, using firefox, I am being told to install Quicktime My understanding is that chrome uses NPAPI plugin. is there something similar on firefox?

Archived 6 73

NVIDIA RTX Video Enhancements not working at all

Hello, NVIDIA RTX Video Enhancements are not working in firefox at all. By not working, i mean neither Super Resolution neither HDR enhancements work at all, not even the… (read more)

Hello,

NVIDIA RTX Video Enhancements are not working in firefox at all. By not working, i mean neither Super Resolution neither HDR enhancements work at all, not even the badge shows up, and the NVIDIA app reports the status as "inactive". The video is not upscaled, and the content isn't getting put into HDR. It is on globally on my system, and does work on all the chromium based browsers installed on my system, even on the discord app itself.

I tried a latest firefox fresh install, with youtube playback, or just opening a video file directly with the browser. This worked on chromium browsers, but not on firefox.

I'm on windows 10 64bit with a 3060 gpu. (the only gpu in the system.) I have 4 monitors connected, but still get the same issue with only one. Hardware decoding is force enabled, and about:support reports that hardware decoding is supported for H264, VP8, VP9 and AV1 too. I even get the same amount of video-decode usage in task manager on both chromium and firefox while video is playing.

Thanks in advance.

Archived 4 397

Mozilla randomly mutes itself in my volume mixer it's irritating!

I have to unmute my mozilla in the volume mixer at least 7 times now in a span of 4 hours. Already tried the permission thing with autoplay and put it on allow audio and … (read more)

I have to unmute my mozilla in the volume mixer at least 7 times now in a span of 4 hours. Already tried the permission thing with autoplay and put it on allow audio and video and it's still randomly muting itself when things aren't even auto playing.

While typing this thing it muted itself again and nothing was playing. I'm so close to uninstalling this browser and going full on opera, or just eat up the cost and just buy 2 more sticks of ram and go google chrome.

Archived 1 63

Video files on msn.com

Video files won't play on the msn.com website; the same videos will play on another browser, but not on Firefox. What do setting I need to change? Thank you. … (read more)

Video files won't play on the msn.com website; the same videos will play on another browser, but not on Firefox. What do setting I need to change?

Thank you.

Archived 1 148

Netflix and Peacock video has stopped working (but I can still hear the audio). Same issue on Chrome and Safari.

I decided to download Firefox and make it my default browser, so I downloaded it and followed some recommendations I found online for configuring security settings...but … (read more)

I decided to download Firefox and make it my default browser, so I downloaded it and followed some recommendations I found online for configuring security settings...but for the life of me I can't remember what those are.

Weeks later, I decide to watch Peacock, but the error message says I need to disable my ad blocker. I search for an ad blocker in the extensions but can't find one, so I start disabling other extensions like Facebook Container...but to now avail. I follow all the usual online steps--clearing my cache, restarting the application, restarting my computer, etc--but nothing works. I have the same error with Netflix, and switching to another browser yields the same result. So it must be something wrong with my system.

Can you help?

Archived 2 211