Firefox Support Forum

Hello,

I was tying to reset my PC, windows 11. I clean installed Windows 11 and trying to install Firefox back, the videos seems to be getting blocked on certain websites, has no issue on Youtube, the error code 224002 appears on facebook, imdb and vimeo websites.

Please suggest.

Regards Leela

If I go to drivenc.gov to look at the traffic cameras, I get the following error;

"Error with TIMS API"

I can get to the site using the edge browser so either the Firefox browser is having issues or the website has some problem with Firefox.

I went to settings->Privacy & Security->Cookies & Site data and hit the "Clear Data" button to clear cache. Still having issues.

Firefox will not start normally with a double-click or Right-click/Open but a right-click and Run as Administrator opens a window but a blank white browser. Uninstall, reinstalled and still get the same results. Tried getting to Firefox Settings when running as Administrator. Can get the menu to come up but clicking on Settings exits the menu but produces no results. Clickin on Add-ons and themes does the same thing but other options in the menu I can get to the About Firefox screen though.

Cannot access anything. Having to use Edge to send this support request.

I monitor the temperature of my PC's CPU with a program called Core Temp. The CPU gets up to 140 degrees Fahrenheit when watching videos. Stayed between 100-115 degrees Fahrenheit when I was using Chrome. The temperature is around 98 as I write this, no video playing. Why is this?

Why do I have to keep signing into my accounts, such as Google, Facebook and Youtube...plus others each week when I go back to the accounts. New, since November 2022 and the past month, computer and for weeks this doesn't happen, but then each week I have to go through security to get into my account.

When I try to watch a movie (on website flixhq.to) it gives me error code 232011 and then i change the server my subtitles don't work. I tried different websites but the same thing happens. I've done all the troubleshoot methods possible. I only have this problem on my laptop, when i use this website on my phone it works properly. I've never had a problem with this website before ,this all started beginning of this month. Someone please help me fix this!

My att.net account was deleted when I created Mozilla account. Can you please tell me how to fix this issue? Thank you, Mary B Bowen

Hello So to make long story short, since last 3 updates to Firefox i cant log in to my online bak account ,and yeah i can log to it on Chrome, windows shit show browser... so well .. can You fix it ? Or shall i just switch browser ? As everything have been working fine before, and i have been happy using You www browser till now...acctualy till i install Firefox update :P

Please save me advices like : - did you try reset you PC ? - did you delete you cookies ? - did you reinstall you windows 7/10/11 - did you clean you keyboard - what's it's you PC hardware condition ? - did You take shower today ? - did you check what's You gender ? - did you reinstall Firefox ?

Please answer me , or be gone

Thank You

.....

When I select an item in an amazon page I get script that is overlay on the page. In my cart i get this message ML Parsing Error: junk after document element Location: https://www.amazon.com/Phlizon-Spectrum-Upgraded-Dimmable-Seeding/product-reviews/B08GCKPBSQ Line Number 20, Column 1:<link rel="stylesheet" href="https://images-na.ssl-images-amazon.com/images/I/21Yr8ohNIxL.css?AUIClients/QuantitySelectorAssets" /> ^

I have my downloads set to to save file but a save prompt still pops asking what where etc to save.

I have redundantly troobleshooted start over old new, uninstall re install etc but nothing seems to fix it.

hello

Is it possible to recover information according Sync to the recorded date(For example, the possibility of choosing to selectively retrieve Sync information from : a day ago.or 1week ago or 1 month ago.....)?

Or is there only one date and that is the last backup date? I want to use a new computer and there is no data from the previous computer's hard drive

thank you

I have a number of websites which send me notifications. If I let the notification sit for about 20 seconds or longer, then when I click on it, no web page comes up. It disappears as if I had clicked dismiss. Similarly, within that 20 second time., if I do click dismiss then the web page comes up anyway. Is there a setting that can affect this? Or is this the way it's supposed to happen?

I haven't yet found the correct configuration to do this.

What I want is: 1. History should either not be saved, or alternatively auto-deleted after a certain time (e.g. only keep history of the past hour), or as a last resort get deleted when closing the browser. 2. I want to keep the ability to restore recently closed tabs. I realize this is a bit in conflict to not having a history, but just remembering the last few closed tabs would be enough, or all tabs closed in the last few minutes. 3. When I restart the browser, I want it to restore my previously open tabs 4. I want to keep cookies and logins (i.e. not get logged out everywhere, and have the cookie dialogues after restarting the browser). 5. Not super important, but ideally I want to keep my saved favicons/website logos in the bookmarks and on the new tab page.

So basically I just want to way for the history to be empty or automatically pruned, without sanitizing any other data on exit or browsing in a kind of permanent private mode.

Thank you in advance!

I have contacted Traveler's Insurance Tech Help and they said the problem of looping back on the signin page happened with the latest update from FireFox.

They informed me that they have been trying to find the problem BUT it would seem that they would contact FireFox RATHER than suggesting that EDGE, GOOGLE or other browsers be used.

I can signin on EDGE, however I prefer to FireFox...

Here's hoping you can find the solution....

Let me know if you need me to help....

Team, I have inadvertently been using 2 different Firefox accounts (for years now), each with one of my primary email addresses. I have a new phone and have been trying to Synchronize both of my laptops to it, thus discovering my problem.

It seems that I have created 2 different Firefox Accounts, each with 1 of my primary email accounts, but both of which have the same profile picture. (Which is why I didn't recognize this before.)

Is there a way to combine my 2 Firefox accounts but keep both of my primary email addresses (thus Merge or Combine, not remove 1)? This will allow both of my 2 laptops have the same configuration and keep all my saved passwords/logins/bookmarks/etc.

Any help would be MUCH appreciated.

For Reference, my devices are: 2x Windows 11 Laptops 1x Android Smartphone.