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Virtually all saved passwords have disappeared

I had ~500 saved logins on Firefox prior to it updating to version 121.0 - now I have 15. Firefox Lockwise app on iPhone still shows all my saved passwords. How do I ge… (read more)

I had ~500 saved logins on Firefox prior to it updating to version 121.0 - now I have 15.

Firefox Lockwise app on iPhone still shows all my saved passwords.

How do I get these back and why have you deleted them?

Asked by gquipster 5 months ago

Last reply by cor-el 5 months ago

Mozilla update crashed Mozilla

I turned my computer on; Mozilla wanted to update, so I said yes. Then I got this: XUL Runner Error: Platform version '120.0.1' is not compatible with minVersion&g… (read more)

I turned my computer on; Mozilla wanted to update, so I said yes. Then I got this:

XUL Runner Error: Platform version '120.0.1' is not compatible with minVersion>=120.0 maxVersion<=120.0

And now I have no Mozilla. Restarting the computer didn't help. How do I get the old version back? I really absolutely must have all my bookmarks back....I use them for work!

Asked by Sue L 5 months ago

Last reply by cor-el 5 months ago

Can't find downloaded file after closing the private window

Hey folks, I use the firefox developer edition and I downloaded a zip file in it's private and when the download was complete I closed the window and open the download fo… (read more)

Hey folks, I use the firefox developer edition and I downloaded a zip file in it's private and when the download was complete I closed the window and open the download folder but the file was not there I haven't change the downloads folder location

Asked by Aditya 5 months ago

Last reply by cor-el 5 months ago

Problem logging into Spectrum

Contacted Specrum Customer Service because I couldn't login to my account. Rep told me it was a browser issue and suggested I try a different browser. I did so and was ab… (read more)

Contacted Specrum Customer Service because I couldn't login to my account. Rep told me it was a browser issue and suggested I try a different browser. I did so and was able to successfully log in to the Spectrum Site. What do you thing is the problem with Firefox and the Spectrum site? Everything else I log in to works fine.

Asked by dave1310 5 months ago

Last reply by cor-el 5 months ago

Firefox on Windows unusually slow

Hi, I've been using Firefox on all my devices for YEARS without any issues. However, as of recently, I had moved into a new apartment, and with that came a new internet c… (read more)

Hi, I've been using Firefox on all my devices for YEARS without any issues. However, as of recently, I had moved into a new apartment, and with that came a new internet connection, which was very slow since the beginning, but usable.

At first I had assumed that Firefox on my PC was loading websites more slowly because of my poor internet, which was partly the case - however, my laptop and Android phone were on the same network as the PC and were both much faster. So I assumed it had something to do with the differences between WiFi and Ethernet connections - the PC was plugged into the latter while the laptop and phone were using WiFi.

But then I noticed that Firefox was the only program with lacking speeds. Spotify loads video podcasts with no problem, Steam downloads are relatively fast (as much as my network allows), only Firefox took MINUTES to load a simple web site. For example, I tried opening Reddit on my PC to write this post, gave up, and am now writing it on my phone. The Reddit website is still loading on my PC as we speak.

I honestly don't know what could be causing this issue. I checked Task Manager, and Firefox isn't using any more resources than it normally would. I am also using the latest version, I just checked.

Any ideas or fixes? Even diagnosing the problem would go a long way.

Asked by segecicluka 5 months ago

Last reply by zeroknight 5 months ago

Changing the style of checkboxes using CSS

Hello, I want your help! Because I want to change the appearance of checkboxes to toggles without affecting the other checkboxes (like rounded checkboxes) using userChrom… (read more)

Hello, I want your help! Because I want to change the appearance of checkboxes to toggles without affecting the other checkboxes (like rounded checkboxes) using userChrome.css in Firefox.

I'm not friend with CSS, because I don't know much about programming. So, please write me a correct CSS code in a comment.

The attached screenshot will explain my demands:

Asked by Patricek0056 (She/her) 5 months ago

Last reply by cor-el 5 months ago

FedEx

After using FedEx shipping manager for 8 years, now it cannot download the shipping label. FedEx BLAMES Mozilla Firefox for blocking this download. How can I stop this?… (read more)

After using FedEx shipping manager for 8 years, now it cannot download the shipping label. FedEx BLAMES Mozilla Firefox for blocking this download. How can I stop this?

Asked by victorio1sw 5 months ago

Last reply by cor-el 5 months ago

tabs won't open

Often times when I open a new tab, I get a dot that goes back and forth and will not open the tab. This seems to happen if I don't use Firefox for a few minutes. It's … (read more)

Often times when I open a new tab, I get a dot that goes back and forth and will not open the tab. This seems to happen if I don't use Firefox for a few minutes. It's like its trying to open but can't.

Asked by peppy1195 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Need Help with Persistent Website Breakages on Multiple Browsers

I'm experiencing consistent issues with my website that seem to result in breakages across various browsers. Despite my attempts at troubleshooting, I haven't been able t… (read more)

I'm experiencing consistent issues with my website that seem to result in breakages across various browsers. Despite my attempts at troubleshooting, I haven't been able to identify the root cause or find a solution. Here are the details:

Website URL: [Your website URL] Browsers affected: Firefox, Chrome, Safari, etc. Breakage symptoms: Describe specific issues such as broken layout, dysfunctional elements, error messages, or any other visible problems. Steps taken to troubleshoot: List the actions you've already tried to resolve the issue (e.g., clearing cache, disabling extensions, checking console errors). I've ensured that the website is up-to-date and compatible with modern web standards, but the issues persist. Could someone kindly provide guidance on further steps to diagnose and resolve these recurrent website breakages? Any assistance or suggestions would be greatly appreciated. Thank you!

Asked by John Root 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

improving FireFox

Good afternoon. I have an idea how to improve the FireFox browser. The details are here https://ideasmaker.ru/catalog/kompyuternye_tekhnologii/ideya_dlya_programmista/?cl… (read more)

Good afternoon. I have an idea how to improve the FireFox browser. The details are here https://ideasmaker.ru/catalog/kompyuternye_tekhnologii/ideya_dlya_programmista/?clear_cache=Y&back_url_admin=%2Fbitrix%2Fadmin%2Fsearch_reindex.php%3Flang%3Dru Where can I contact?

Asked by duksic 5 months ago

Last reply by jonzn4SUSE 5 months ago

I am having trouble getting to the metamask extension moz-extension://57b2bd83-ca73-4baa-8635-f86eedf9fa4b/home.html#unlock

I am having problems accesing the extesion .. moz-extension://57b2bd83-ca73-4baa-8635-f86eedf9fa4b/home.html#unlock ...... and logging in to my meteamask account ...(pub… (read more)

I am having problems accesing the extesion .. moz-extension://57b2bd83-ca73-4baa-8635-f86eedf9fa4b/home.html#unlock ...... and logging in to my meteamask account ...(public) 0x6ce8ce7f6f15283d67b4478d2d501e9dc9c55c4f A Goldby Thank you A Goldby

Asked by ajgoldby.cornucopia 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Hardware Acceleration

I read this article on enabling/disabling hardware acceleration and I am missing the checkbox to toggle it. I am wondering if this is a firefox bug or if something about … (read more)

I read this article on enabling/disabling hardware acceleration and I am missing the checkbox to toggle it. I am wondering if this is a firefox bug or if something about my hardware setup is unsupported. I'm using a 1080ti running on the most recent drivers, 546.33. Windows 10 Education version 22H2

Asked by kylerumo 5 months ago

Last reply by TyDraniu 5 months ago

Firefox 121.0 on Windows 10 starts as if new - no bookmarks or extensions

Long time Firefox user. Had automatic update to version 121.0 on 12/19. Shut down that night. Next morning (12/20) Firefox opened as if it was a totally new installation … (read more)

Long time Firefox user. Had automatic update to version 121.0 on 12/19. Shut down that night. Next morning (12/20) Firefox opened as if it was a totally new installation - no bookmarks, extensions, etc. Downloaded 121.0 64 bit version; uninstalled Firefox; reinstalled it with downloaded version - same issue. Replaced profile with backup copy from 12/17. Firefox started properly with all bookmarks, extensions and other settings.

Shut down on 12/20. When computer was started this morning (12/21) and Firefox opened - same issue - presented with brand new never before opened Firefox. Shut down Firefox, copied over 12/17 profile, restarted and all bookmarks, etc. were there. Restarted Firefox using about:restartrequired and everything was still as expected.

Windows 10 is up-to-date. No updates found for extensions.

Thoughts on what might be corrupting the profile or what steps I can take? I have 25 enabled extensions. Since a restart didn't revert me to the brand new never opened presentation, activating them one at a time doesn't seem to be a worthwhile approach.

Asked by zaq234 5 months ago

Last reply by cor-el 5 months ago