Firefox Support Forum

Hi

Every time I sync my Firefox with my Firefox account, it syncs a Tab that opens every time I run Firefox (starwebsearch.com) the tab link is this http://ww38.starwebsearch.com/index.php?from=3&subid1=20230426-2018-245b-9244-563e7a62d228

No matter I reinstall Firefox or redo my computer, if I sync my Firefox this will return every time I open my Firefox... But if I don't sync my Firefox, this won't appear ever, of if I unsync it, it will stop.

How do I remove this malicious tab from my Firefox account? This is very very very annoying

Thanks in advance

Sir, I re-flashed windows on my laptop about 14 days ago. When I install Firefox the mail password in sync shows wrong. Then when I add a new password to the Forgot Password again, I lose my previous bookmarks. Where I had many important credentials. Please help me by returning them. Thank You.

Had to reinstall the Browser on my laptop after a harddrive replacement. I'm avoiding changing my password on my primary Firefox Account (Currently on a brand new FF Account using an email I typically don't use ) since that event will cause me to lose bookmarks etc on my primary FF account due to their encryption settings.

This is all because I can't remember my main password, for my primary FF Account email. And, I'm trying to not get locked out from login attempts.

At the moment my primary FF Account is logged in to my Desktop PC. Is there some way to view my password on my primary account that is currently logged in on my Desktop PC, without totally compromising my Account synced info?

I just want to resync everything to my laptop :/ That's the main problem I'm running in to, because there is no way to reset my password WITHOUT losing tons of my info. I'm pretty sure I don't have 2FA set up nor any alternative methods for password recovery. I wasn't prompted them.

Hello. Have a problem with syncing passwords across two (for now) PC's. On my work computer I logged in to my Firefox account and imported some passwords form a file. After that, came home, logged in on home computer and see, that passwords are not synced from those, that I imported on work PC. What.s the problem?

This morning when I turned on my PC, Mozilla didn't restore my previous session across 4 different browser windows. Normally, it restores my session (and the 4 windows) automatically. But this time, it didn't. I opened Mozilla, but the "restore previous session" option didn't generate the previously open windows.

I've lost hundreds of tabs that I had open... is there any way to restore my previous session?

Thanks in advance!

Hello, I've looked through the help docs for FF sync and Apple Handoff but am not sure which (or both?) of those may be causing this.

With both devices on and FF open, and on the same wifi, there appears an additional FF dock icon that when clicked opens up one tab from the other device.

How can I turn this off?

Super annoying and not useful at all. I have FF sync turned on and it's so easy to grab an open tab from another device via sync.

Thank you all for your time and help!

The closed captioned text is out of sync with the video. The captioning is running well ahead (20-30 seconds) of the video, which renders it nearly worthless. Can I sync picture and text somehow, or is that in the domain of the content provider?

Hi, I reinstalled MacOs and when I tried to re sync all my data was lost. I changed the password because I could't remember it. I lost markers passwords, please please someone help me. Please help! thanks

I’ve just signed in to my Firefox account for the first time in approximately two years. I’ve deliberately clicked “Later” when it suggested to sync my data. A few seconds later I found myself with messed up preferences, merged extensions, what else? (And that’s the worst that I don’t know what else is wrong.) There are three absolutely wrong things here: Sync has enabled despite I had explicitly said no; it didn’t ask what to sync before syncing; and it’s absolutely unclear how it resolves conflicts. I would very much like to know what exactly data was affected and what exactly had happened to it, and how Sync handles conflicts, especially in regards to extensions’ data. Thanks.

Hello All,

I just reset my password because I had forgotten it and I found out none of my other passwords are saved :(. In the description it said that data is encrypted and there MAY be some losses.. but is it possible that all is lost?

Thank you for support!

Firefox automatically updated and now tabs sync, which I absolutely hate and want to implode the Earth because this even exists. I go to the options to turn off the stupid pointless sync and oh wait it doesn't turn off. The box is not checked. Tabs still sync and display a worthless icon on my taskbar because apparently Mozilla thinks I'm such an idiot I need AN EXTRA FRICKING ICON to tell me I have open tabs in my browser.

So how do I actually turn this trashbag "feature" off if it's not by deselecting it in the "Sync" panel, since that doesn't work?

hello

I just lost all my data on account of Firefox , after log in i dont have any passwords/history and all my bookmarks. Please can You help me ?

Thank You

Regards Cezary Salata

I have just got a new laptop which I am setting up. I want to sync Firefox accounts. The main email for Firefox was deleted by BT when I moved to BT residential from Business (I had no choice) I have ended up with a new account because of this and can't sync my computers as the older one has the old non existent email and the new one has the new email! Any suggestions?