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Previous/Old Password History

I has gonna sign into another Gmail account that I use for games but I forgot the password and had no other way to sign in. I tried to go into my saved passwords in Firef… (read more)

I has gonna sign into another Gmail account that I use for games but I forgot the password and had no other way to sign in. I tried to go into my saved passwords in Firefox because I knew I saved it. I ended changing the password to a wrong one at one point and I couldn't view the first ever password I saved for the Gmail account. I really need to know how to view older/previous passwords, it would save my life.

Asked by emir.gulov 6 months ago

Last reply by cor-el 6 months ago

Amazon website is wonky in Firefox

Amazon is wonky in Firefox. Screenshot of Amazon homepage in Firefox. Screenshot of Amazon homepage in Chrome, both screenshots taken at 10:30 am Pacific Time 06/07/2023.… (read more)

Amazon is wonky in Firefox. Screenshot of Amazon homepage in Firefox. Screenshot of Amazon homepage in Chrome, both screenshots taken at 10:30 am Pacific Time 06/07/2023.

Asked by Ferrara 5 months ago

Last reply by cor-el 5 months ago

browser

we have 2 account sign-in, my browser opens in maximized full screen, however my wife's browser opens in minimized tab on upper left window and she has to press the maxim… (read more)

we have 2 account sign-in, my browser opens in maximized full screen, however my wife's browser opens in minimized tab on upper left window and she has to press the maximized icon to get to full screen. Could you please advise how I can correct this nuisance.

Thank you>

Asked by Al 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox browser updates

Whenever the Firefox browser updates, it asks me to close the browser and will not let me open up any new tabs nor update existing tabs without a 'close your browser' mes… (read more)

Whenever the Firefox browser updates, it asks me to close the browser and will not let me open up any new tabs nor update existing tabs without a 'close your browser' message popping up. This is incredibly inconvenient for me. When I'm doing something important, like filling out a form, and it updates. I often have to close the tab that I'm doing something important on and then having to redo EVERYTHING. I would really like it if Firefox would ask or remind me to update instead of force one on me and disabling what I can do with the browser until I do.

Asked by orchidepling01 6 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

I don't know how to reset my password. Please help

I can't reset my password. I reset my password for my main email but missed the box that popped up and needed a retry but it wouldn't open up for me again. How can I op… (read more)

I can't reset my password. I reset my password for my main email but missed the box that popped up and needed a retry but it wouldn't open up for me again. How can I open that little box to reset my password?

Asked by lilliantheodor 6 months ago

Last reply by cor-el 5 months ago

Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE

Firefox version 113.0.2 on Windows 10 Displayed: Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE Website loads fine in Chrome and Edge. Certificate verified as valid. Webs… (read more)

Firefox version 113.0.2 on Windows 10 Displayed: Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE

Website loads fine in Chrome and Edge. Certificate verified as valid. Website hosted on SquareSpace. This is a known issue with Firefox as there are many reports with Firefox falsely reporting this error with websites hosted on SquareSpace. Occasionally happens with major sites such as google.com.

      • Verified Firefox issue as there are many reports of this issue.

Cache and all site data cleared. No Proxy set. Endpoint protection security software disabled.

As this is a known Mozilla Firefox issue this needs to get fixed now!

Asked by dennis.roehrich 5 months ago

Last reply by cor-el 5 months ago

How do you block automatic video play?

Hi Automatic video play has been quite a nuisance in spite of using some recommended measures, such as under Firefox Settings => Privacy and Security => Permission… (read more)

Hi

Automatic video play has been quite a nuisance in spite of using some recommended measures, such as under Firefox Settings => Privacy and Security => Permissions => Autoplay => both options set to Block Video & Audio and saving. The settings change does not appear to work.

Since I mostly use the Portableapps.com version of Firefox, I suspected it might be the issue, after noting once you restart Firefox, that the settings are both back to = Allow Video & Audio! I immediately checked out a separate standalone Firefox installation which I updated to 114.0 (64-bit), but to my dismay, noticed it does also not keep the preferred "Block Video and Audio" settings, also when the browser is restarted.

So is there a bug in the Windows versions I use on my Win 10 64bit and if not, which would be strange, what is going on, why are the settings not kept and how can effectively stop auto-play, which can be a nuisance.

An example of such videos is on Huffpost, such as https://www.huffpost.com/entry/jake-tapper-brianna-keilar-cnn-gop-race_n_647ece5ce4b0b4444c80b001 where the DeSantis video immediately loads and starts playing. The Settings save does not appear to work at all.

Thank you for you help.

Asked by simbats4z 5 months ago

Last reply by cor-el 5 months ago

Copying from webpage

A webpage has 1,200 rows. I do Select All or drag the cursor from the first row to the last row to highlight all of the rows. I then do Copy. When I do Paste (using Ma… (read more)

A webpage has 1,200 rows.

I do Select All or drag the cursor from the first row to the last row to highlight all of the rows.

I then do Copy.

When I do Paste (using Match Destination Formatting) to paste the copied rows into an empty Excel spreadsheet, only about 65 rows get posted.

What am I doing wrong?

Asked by gcotterl 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Chinese hackery

If I use Chrome, this does not happen. When I use Firefox, Every. Single. Time. I log into gmail, all the instructions are in Chinese. If I just log out, default is Chi… (read more)

If I use Chrome, this does not happen.

When I use Firefox, Every. Single. Time. I log into gmail, all the instructions are in Chinese. If I just log out, default is Chinese. Do I need to change my email address? Gmail is my work email, also, and it doesn't happen with that account at work, but the default browser is Chrome.

Yes, I've repeatedly changed the language back to English. I have 2-step verification for logging in. I just changed my password, closed all browsers, reset trusted devices. Did not help. If I use Mozilla Firefox, when I type in gmail.com, my email addresses are in English; everything else is Chinese.

Asked by martha_sellers 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Microsoft edge issue

I can't login to Playnow. Microsoft Edge Geolocation Issue Since the release of Microsoft Edge versions 114.0.1823.37 and 114.0.1823.41, there have been numerous repor… (read more)

I can't login to Playnow.

Microsoft Edge Geolocation Issue

Since the release of Microsoft Edge versions 114.0.1823.37 and 114.0.1823.41, there have been numerous reported cases of geolocation issues resulting in players being unable to log in to Playnow.com. We recommend using an older version of Microsoft Edge (113.0.1774.57) or using another browser such as Chrome .

Asked by Hangmeover 5 months ago

Last reply by James 5 months ago

I can't access my account. Help change email address

My old juno account is defunct. I want to keep my account using gmail address. I tried but Mozilla sends a code to my defunct juno account. Will I need to open a new acco… (read more)

My old juno account is defunct. I want to keep my account using gmail address. I tried but Mozilla sends a code to my defunct juno account. Will I need to open a new account? Please send help to [email removed from public]

Asked by Katharine 5 months ago

Last reply by cor-el 5 months ago

No comment section on Yahoo or Fox News

All stories on Fox news and Yahoo do not show comments on the end of the stories. If I use MS edge the comment sections are there on all stories. I am using the latest … (read more)

All stories on Fox news and Yahoo do not show comments on the end of the stories. If I use MS edge the comment sections are there on all stories. I am using the latest mozilla program and am running windows 10.

Asked by Bob9754 5 months ago

Last reply by MarkRH 5 months ago

Flatpak Firefox not displaying some pdfs correctly

Hello, Am using Mozilla Firefox installed via flatpak on openSUSE. Certain pdfs display correctly but other pdfs displayed with Firefox (either locally or online) are di… (read more)

Hello,

Am using Mozilla Firefox installed via flatpak on openSUSE. Certain pdfs display correctly but other pdfs displayed with Firefox (either locally or online) are displayed badly: spaces are replaced with a lower half block character, fonts not sharp. I installed Firefox from the openSUSE repos (not from flathub) and opened the same pdf and it displayed correctly. I downloaded the pdf and opened it using Okular and no problems. I also opened the “troublesome” pdfs on Firefox in Windows and it displays correctly. I conclude that the flatpak version of Firefox is causing some pdfs to display incorrectly but I don’t know why.

I installed flatseal to tweak the flatpak Firefox’s settings but nothing seemed to fix the pdf display issue. Please see screenshot below of how Firefox (from openSUSE repos, on the left hand side) and Firefox (from flathub, on the right hand side) display the same pdf from the internet. The online pdf in the screenshot and used as an example of the issue can be found at:

https://www.jrf.org.uk/sites/default/files/jrf/files-research/international_cities_rotterdam.pdf

Not sure why some pdfs display correctly in Firefox from flathub and others display incorrectly. I’d prefer to use flatpak’s sandboxed Firefox if possible. Is there anyone else with the same problem or someone who who found a solution to this issue?

Thanks

Dad4Linux

Asked by Dad4Linux 6 months ago

Last reply by jonzn4SUSE 5 months ago

"No secure connection"-message on almost every page I want to go

Dear Mozilla Team, I have severe difficulties with my Windows computer to open many websites I want to open, even those of banks I normally can easily enter. Do you hav… (read more)

Dear Mozilla Team,

I have severe difficulties with my Windows computer to open many websites I want to open, even those of banks I normally can easily enter.

Do you have any advice for me how to fix that? I searched in the help function but found the advice to be insufficient. And I also found no way to manually change the setting for the individual pages.

Thank you very much for your help.

Annette

Asked by schmidt.annette 5 months ago

Last reply by cor-el 5 months ago

Outlook via Firefox shows titles, no content. Outlook is OK via safe mode, Chrome, MS Edge and MAIL

Outlook via Firefox shows titles, no content. Sometime I can read the content of the first email I select, but, no content appears in subsequent emails, just the titles.… (read more)

Outlook via Firefox shows titles, no content. Sometime I can read the content of the first email I select, but, no content appears in subsequent emails, just the titles. Outlook is OK via the Firefox safe mode, via Chrome, via MS Edge and via MAIL.

I have cleared cookies and cache.  I have also tried About:config>extensions.webcompat.enable_shims changed to FALSE.  

A sidebar with web addresses disappeared too. I think I have been done in by an update. What setting am I missing? I am using Firefox 114 with Windows 10

Asked by Jim Evans 5 months ago

Last reply by cor-el 5 months ago

Bold type is garbled on my home page and on some web pages

At moment and for the past week or so, my email and other web pages garble all the bold type. This has happened periodically for the better part of a year. It will be nor… (read more)

At moment and for the past week or so, my email and other web pages garble all the bold type. This has happened periodically for the better part of a year. It will be normal for a month or so then be garbled as shown in the attached screen shot. This only happens on Firefox, not on Mac mail, Google Chrome, or Safari.

Asked by bess design 5 months ago

Last reply by cor-el 5 months ago