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On Firefox, I can't use a chatbot because it says Speech recognition is not supported in this browser. It works fine on Chrome and Safari but not on Firefox? Why?

On Firefox, I can't use a chatbot because it says Speech recognition is not supported in this browser. This is my own new website that has a chatbot in it to help people … (read more)

On Firefox, I can't use a chatbot because it says Speech recognition is not supported in this browser. This is my own new website that has a chatbot in it to help people out. I'm trying to test it. It works fine on Chrome and Safari but not on Firefox? Why? I have an IMac computer and my software and operating systems are up to date. Firefox is currently my default browser, but that may have to change, if this can't be corrected. Thanks!

Asked by karen64 5 months ago

Last reply by jonzn4SUSE 5 months ago

My computer is running very slowly on Firefox, it takes forever to load anything. But I'm not sure what the Menu bar is.

My computer is running very slowly on Firefox. It takes forever to load anything on Facebook, or my Bank, or any other site where I want to use Firefox. I have DuckDuck… (read more)

My computer is running very slowly on Firefox. It takes forever to load anything on Facebook, or my Bank, or any other site where I want to use Firefox. I have DuckDuckGo for search, and that is really slow, too. So I thought that maybe Firefox needs to be updated. But I don't know where to find the Menu Bar. I am 80 years old and don't know the computer "jargon." By coming here I lost your step-by-step directions about what to do AFTER I find the Menu!

Asked by Jacquelynne Scott 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

I'm trying to recover my password on firefox I can't use any of the 8 digit backup codes that were sent on 10/23/24

The best would be to recover additional backup codes but the address [ https://g.co/2sv doesn't do the job. Thanks for any help … (read more)

The best would be to recover additional backup codes but the address [ https://g.co/2sv doesn't do the job.


Thanks for any help

Asked by John Holland 5 months ago

Last reply by Paul 5 months ago

Tabs not removed from tab line when closing out and signing out

There are four tabs on the tab line that did not close out when I turned off the computer. Each time I come on the tabs are still there. I can close them out individuall… (read more)

There are four tabs on the tab line that did not close out when I turned off the computer. Each time I come on the tabs are still there. I can close them out individually but they come on again when I sign in again. Also, I can not use the "home" button to utilize Google.

Asked by oldstang67 5 months ago

Last reply by 正阳 5 months ago

Can't find Page to enter account recovery key

I have spent the last half hour searching with Google and on Muzila help – everywhere that I can possibly think of and every combination of words and every hit I get that… (read more)

I have spent the last half hour searching with Google and on Muzila help – everywhere that I can possibly think of and every combination of words and every hit I get that supposedly is the instructions on how to recover sync by entering my account recovery key NEVER leads to a page where I can enter my account recovery key.

HELP!

Thanks!

Asked by antphbgpo 5 months ago

Last reply by Paul 5 months ago

I've lost alll my bookmarks -- from the toolbar, from general, etc. Everything

I've lost everything in bookmarks. The toolbar. The general bookmarks. Everything. Could this be because I tried to download Claude on my new mac mini. Help please. We on… (read more)

I've lost everything in bookmarks. The toolbar. The general bookmarks. Everything. Could this be because I tried to download Claude on my new mac mini. Help please. We only use firefox. All the time!

Asked by Sheila B. 5 months ago

Last reply by Denys 5 months ago

I lost all my bookmarks!! And I havent backed up my bookmarks ever.

I have 100's of bookmarked sites from over 10 years ago, you're new update lost all of them!! I never did a backup becuase this has never happened before. I'm panicking a… (read more)

I have 100's of bookmarked sites from over 10 years ago, you're new update lost all of them!! I never did a backup becuase this has never happened before. I'm panicking as I need all that information ASAP. Please help.

Asked by rupa.pandoria 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

No Microphone/Recording button in Google chat in Firefox

Hello Forum, I am unable to see the microphone/record audio button in Google chat in Firefox. This problem is NOT existing in Chrome/Edge/Safari. Firefox version: 128.… (read more)

Hello Forum,

I am unable to see the microphone/record audio button in Google chat in Firefox. This problem is NOT existing in Chrome/Edge/Safari.

Firefox version: 128.13.0esr (64-bit) OS: MacOS Tahoe 26 Beta 7

Please see the screenshot

Asked by Balarka Hajra 5 months ago

Last reply by Denys 5 months ago

Secure Connection failure

I continue to get this message when clicking on a link. How do I rectify the situation? Secure Connection Failed An error occurred during a connection to gazettepaper… (read more)

I continue to get this message when clicking on a link. How do I rectify the situation?


Secure Connection Failed

An error occurred during a connection to gazettepapers.cmail20.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by 8wx6k45868 5 months ago

Last reply by Paul 5 months ago

elements of pages are not loading correction

Hi, just to say, sorry, I’m an absolute idiot, I don’t understand tech at all. I have a VPN, privacy badger and ublock origin. These issues continue whether these three t… (read more)

Hi, just to say, sorry, I’m an absolute idiot, I don’t understand tech at all. I have a VPN, privacy badger and ublock origin. These issues continue whether these three things are turned off or not, so I believe it must be to do with my Firefox settings.

Everything was fine, but now all of the sudden, certain elements of pages will not load.

So for example, today I tried to go to Gizmodo and look at a Star Trek page. Cool. https://gizmodo.com/star-trek-day-announcements-include-a-lego-collaboration-and-a-youtube-kids-series-2000655142

This is not the only site, just an example.

Clicked the comment button to see what people are saying. It won’t load the comments. The comments are completely blocked. They don't exist. When I try to look at the comments, it just shows me another part of the webpage, can't even see the comments.

Thought it was just this site, but then today I was on a plastic surgeon site in Europe to make a payment and it wouldn’t load the payment page.

I tried turning off badger and unblock to make the payment, and it didn’t work.

Honestly I really have no idea what the problem is, I know I’m doing something stupid but I don’t know what it is or how to figure out.

Any help on figuring out what’s going on or where the hiccups for these might be would be welcome.

Thank you!

Asked by Maddyjames 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Gmail is not loading on firefox

Hello there, I usually use Firefox as my browser to access my Gmail account. For some reason, I am not able to open up gmail. I put in gmail and it shows in the search … (read more)

Hello there, I usually use Firefox as my browser to access my Gmail account. For some reason, I am not able to open up gmail. I put in gmail and it shows in the search bar the following informaiton--mail.google.com/mail/u/0/#inbox . NOthing else happens, no gmail account opens up. Please help.

Asked by N Howard 5 months ago

Last reply by George Kitsoukakis 5 months ago