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open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookmarks then without saving apps, it stills closes

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookm… (read more)

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookmarks then without saving apps, it stills closes

Asked by chuckennedy.sr 5 months ago

Last reply by zeroknight 5 months ago

No video with supported format and mime type found

I saw through several threads on how to try and fix this issue but none seem to work for me, when im trying to watch a video on regular firefox it doesnt work but on safe… (read more)

I saw through several threads on how to try and fix this issue but none seem to work for me, when im trying to watch a video on regular firefox it doesnt work but on safe/troubleshooting mode. and it works when i put the video in a new tab but not on the main site. and while looking in the console i get this "Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://static1.e621.net/data/ab/71/ab71a84c62b9d77fa0eb68c5e64dc165.webm. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Status code: 206. any help will definitely be nice

Asked by MeowMeow 5 months ago

Last reply by zeroknight 5 months ago

Battery life poor

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recha… (read more)

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recharging takes nearly half a day. I'm not running anything unusual just social media & YT videos. This seems to have coincided with the latest Firefox update. I was wondering if this might be contributing to it or if this is a common problem since Sonoma & FF updates?

Anyone any ideas?

Asked by veger 5 months ago

Last reply by zeroknight 5 months ago

Cannot open Charles Schwab's "Streetsmart Edge" trading platform if using Firefox browser

After signing into an account with Schwab.com, the site has a "Launch" button that opens the Schwab "Streetsmart Edge" trading platform. However, after signing into Schw… (read more)

After signing into an account with Schwab.com, the site has a "Launch" button that opens the Schwab "Streetsmart Edge" trading platform. However, after signing into Schwab.com with the Firefox browser, clicking on the "Streetsmart Edge" Launch button does not work. "Streetsmart Edge" does not open.

This problem only occurs when using Firefox. If using Microsoft's browser there is no problem.

Previously, until about two month ago, the Firefox browser never caused this problem. It worked fine for many years.

I prefer the Firefox browser versus Microsoft. Please research and repair this issue.

Asked by abrody775 5 months ago

Last reply by zeroknight 5 months ago

EXCEPTION_ACCESS_VIOLATION_READ

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why… (read more)

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why my firefox keeps crashing. I have link to the page so I am not sure what info is needed to help me. I can give screenshots or link info. I'm not sure if it's safe to post everything on report or what is necessary.

Asked by Shelly Bell 5 months ago

Last reply by zeroknight 5 months ago

I am getting the following error message: "we could not verify the certificate: reason = wrongHost"

I am receiving this error message when I try to log into my router. My router has a certificate from Let's Encrypt. What settings do I have wrong? Regards. … (read more)

I am receiving this error message when I try to log into my router. My router has a certificate from Let's Encrypt.

What settings do I have wrong?

Regards.

Asked by Peter Slinn 5 months ago

Last reply by cor-el 5 months ago

Firefox quit unexpectedly

I can't open firefox. message says "firefox quit unexpectedly" and it won't reload. I tried Force Quit. I tried restarting my computer. I tried completely shutting comput… (read more)

I can't open firefox. message says "firefox quit unexpectedly" and it won't reload. I tried Force Quit. I tried restarting my computer. I tried completely shutting computer down and restarting. It happened very suddenly yesterday.

Asked by ewvanier 5 months ago

Last reply by cor-el 5 months ago

Tabs crashing after update

Help! I updated and now all my tabs are crashing and I'm on a deadline! I tried to rollback but couldn't find the exe. Here are the last 5 crashes: bp-54c2b51c-f703-443e… (read more)

Help! I updated and now all my tabs are crashing and I'm on a deadline! I tried to rollback but couldn't find the exe. Here are the last 5 crashes:

bp-54c2b51c-f703-443e-85b7-243300240417 4/17/2024, 6:09 PM View bp-4df59d95-99ac-4c2f-8d4b-1e3cd0240417 4/17/2024, 6:09 PM View bp-8443dfc4-a3db-4cc9-93cc-90fce0240417 4/17/2024, 6:09 PM View bp-01363280-d496-4ee9-9764-871920240417 4/17/2024, 6:09 PM View bp-179f829e-6946-4479-93de-3af440240417 4/17/2024, 6:09 PM

Asked by sue75 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

how to flash tasmota using forefox browser

https://tasmota.github.io/install/ This is an example of what i am tryingto achieve bit no matter on which site i am , i do not get to choose from ports and my devices an… (read more)

https://tasmota.github.io/install/ This is an example of what i am tryingto achieve bit no matter on which site i am , i do not get to choose from ports and my devices and always faults out saying similar messages that the browser does not support web serial in one way or the other for any site doing similar task. error message is as shown in the image shared basically complains of browser not supporting web serial.

Asked by K2 5 months ago

Last reply by TyDraniu 5 months ago

Download file failed

Issue description: Similar as https://support.mozilla.org/en-US/questions/1294366 But I'm not using USB wireless receiver, I'm using wired network adapter for connection … (read more)

Issue description: Similar as https://support.mozilla.org/en-US/questions/1294366 But I'm not using USB wireless receiver, I'm using wired network adapter for connection

I've been using the Firefox browser, and recently when downloading files with Firefox, sometimes it prompts: .part could not be saved, because the source file could not be read. # see image #1 I'm trying to download file to disk D. But the fail tips is download .part file to disk C. Maybe firefox is using some file cache policy which I don't know. I also checked both two location, my account have read/write access.

I can try to resume the download, and the download progress will increase, but about half a second later it will fail again. If the file is small and my internet speed is fast enough, after several attempts the file will eventually download successfully. # see image #2 I have tried using "private window" or enter "about:profiles" to create/use a new and clean profile, but the issue still persists. # see image #3 I tried using other download tools like "Internet Download Manager", and the download was successful. It's ok for use chrome to download the same file to same disk location. The problem recently emerged, it didn't exist before. At least a month ago, the same computer didn't have this issue. I'm not using parental controls.

Enivronment: OS: Windows 10 professional 22H2 Firefox version: "124.0.2 (64 位)", auto update is enabled, it should be the newest version. security software: windows defender

Asked by 1142003595 5 months ago

Last reply by zeroknight 5 months ago

Unintended scroll to top of page

browsing website (reddit or amazon for example), the window scrolls to the top every time I move the mouse. doesn't happen all the time though, and only in Firefox. I've … (read more)

browsing website (reddit or amazon for example), the window scrolls to the top every time I move the mouse. doesn't happen all the time though, and only in Firefox. I've serached the internet and can't find anything related. Please help

Asked by myblackfrog 5 months ago

Last reply by zeroknight 5 months ago

firefox private mode language error

I use firefox on fedora 38 and after update firefox about a month ago . i got this error when use private mode ,for thai languge it just error but in normal mode it ok . … (read more)

I use firefox on fedora 38 and after update firefox about a month ago . i got this error when use private mode ,for thai languge it just error but in normal mode it ok .

Asked by SD SD 5 months ago

Last reply by zeroknight 5 months ago

Facebook only halfway works on Firefox

I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no lo… (read more)

I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no longer could access my own page or the pages of friends. However, I could access some group accounts I'm associated with. On Safari, everything works fine. I suspect something must have been compromised during the data migration.

I deleted the Firefox app from my new computer and then reinstalled it but to no avail. When I'm in Facebook and try to access my page I get an error message. My OS system to up to date and apparently my Firefox is up to date as well. Any suggestions? Thanks!

Asked by jjenkins9 5 months ago

Last reply by zeroknight 5 months ago

multiple firefox open in task manager

today 4/18/2024 firefox update. Now browser is slow. Task manager showing currently 15 firefox open, even though only one new tab is selected. It is causing laptop to ove… (read more)

today 4/18/2024 firefox update. Now browser is slow. Task manager showing currently 15 firefox open, even though only one new tab is selected. It is causing laptop to overheat, fan is running constantly. Nothing else is open.

Asked by Buddy 5 months ago

Last reply by cor-el 5 months ago

Background Files running

After just turning on my computer running Windows 10, I opened Firefox. I open 1 web site and noticed my computer showed a (16) prefix when loading Firefox. I opened the… (read more)

After just turning on my computer running Windows 10, I opened Firefox. I open 1 web site and noticed my computer showed a (16) prefix when loading Firefox. I opened the Task Manager and it showed that there were 15 instances of "firefox" running in the background. All showed a UAC Virtulization of "Disabled". But they also showed using 638.8MB of memory. I do not know whether these are necessary files that must run in the background or if the number of files indicates that my system has been hacked and someone else is in my system from outside. Any suggestions as to validity of these files running or how I might confirm that they should be running. I have noticed the number of excessive background files before but the number is never consistent which makes me fear I may have been hacked.

Asked by svillecb 5 months ago

Last reply by cor-el 5 months ago

Update failure

I'm unable to load any web pages since receiving an update 4-17-24 on Windows 11. It doesn't seem likely I'll be able to get another update to fix this via the browser. W… (read more)

I'm unable to load any web pages since receiving an update 4-17-24 on Windows 11. It doesn't seem likely I'll be able to get another update to fix this via the browser. What do I do? Uninstall?

Asked by milliescooking 5 months ago

Last reply by zeroknight 5 months ago

Firefox suddenly goes slow, then speeds back up

So I'll be typing like normal (I type 100 WPM), and all of a sudden, I'll type a sentence, but each individual letter starts taking about 3 seconds to show up on the scre… (read more)

So I'll be typing like normal (I type 100 WPM), and all of a sudden, I'll type a sentence, but each individual letter starts taking about 3 seconds to show up on the screen. I have to sit and wait a super long time for everything I typed to finally show up. Other times, I move my mouse over something I should be able to click on, and have to wait a long time for the arrow to turn into a hand, letting me click on it. These periods of slowness will last a few minutes, then disappear.

What's really interesting is that when the slowness starts, I can type just fine up in the URL bar. I might type my entire message there, then copy paste it down to where ever I was wanting to post it. However, when I do that, if I have another tab open and that tab is playing music, the music will start to break up and lag as I type. Again, after a while, the slowness disappears and we're back to normal.

Can anyone tell me what's going on?

Asked by Trenton Knight 5 months ago

Last reply by zeroknight 5 months ago

Picture-in-picture since recent YouTube update keeps closing.

Picture-in-picture since recent YouTube update keeps closing. Is there way i could configure in about:config to never close and always stay open even if page refreshes an… (read more)

Picture-in-picture since recent YouTube update keeps closing. Is there way i could configure in about:config to never close and always stay open even if page refreshes and have it move the video play back always to the Picture-in-picture window ? If not could this be made a feature in a future update ?

YouTube especially been annoying to Firefox users, cos it keeps refreshing the whole page breaking stuff every time it plays the video, as well have issues with looping videos even tho they are already fully buffered, making entire YouTube experience as frustrating as possible as encouragement to switch to chrome, which i refuse for obvious reasons.

Anything i can do on my end ? If tested if this happens in incognito mode as well with all extensions disabled in private windows, no change of behavior.

Btw this happens on the new YouTube interface with no way to get back to the old interface, cos it keeps the annoying features of the old interface even if you try to re position stuff using hacky ways like extensions that do so, which of course break stuff even further. I just want Picture-in-picture to remain open, and to play current video in picture-in-picture that is playing automatically.

Btw the Picture-in-picture experience with chrome or chrome based browsers is absolutely horrible, giving me even more reasons to stay on Firefox besides privacy related issues and other issues.

Asked by Muppet 5 months ago

Last reply by zeroknight 5 months ago