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How do I cancel Mozilla Privacy and get a refund?

When I signed up for Mozilla Privacy I didn't see there was a $99 charge; I thought it was just a new feature. I don't want it for $99. How can I cancel and get a refund?… (read more)

When I signed up for Mozilla Privacy I didn't see there was a $99 charge; I thought it was just a new feature. I don't want it for $99. How can I cancel and get a refund?

Asked by chucklanza 2 months ago

Last reply by James 2 months ago

home house button on top tool bar

how do I get the house tab onto my tool bar? my lap top has it so when I close a window it goes to main Mozilla window. on my desk top there is now house to press when I… (read more)

how do I get the house tab onto my tool bar? my lap top has it so when I close a window it goes to main Mozilla window. on my desk top there is now house to press when I leave a window it closes the home window.

Asked by rangerdud 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Do in-browser profiles sync

Hi folks - I've just seen the update that firefox now allows "profiles" for different purposes (e.g. work, fun, etc.) which seems really handy. But I'm trying to wrap m… (read more)

Hi folks -

I've just seen the update that firefox now allows "profiles" for different purposes (e.g. work, fun, etc.) which seems really handy. But I'm trying to wrap my head around how to approach restructuring my current setup. In particular, do these profiles *all* sync with my mozilla account? Or do I need a separate mozilla account for each profile? (if so, that sort of defeats some of the utlity here unless you're sharing the PC).

I can't tell from the support article, doesn't seem to address this, but you do need to login again if you set up a new profile.

Thanks, Patrick

Asked by plown 2 months ago

Last reply by TyDraniu 2 months ago

Bookmarks: from old laptop to new one

not sure how to bring Firefox bookmarks from my old laptop to my new one. Hate to lose them all ! i got a new lap top, have signed into Firefox, but don't see my bo… (read more)

not sure how to bring Firefox bookmarks from my old laptop to my new one. Hate to lose them all ! i got a new lap top, have signed into Firefox, but don't see my bookmarks. Help.

Asked by gilbertjeanm 2 months ago

Last reply by George Kitsoukakis 2 months ago

How can i remove Ai?

I despise ai in every use and way with a passion. Now, it gets spammed everywhere on this browser, with no apparent way to disable and/or remove that filth. I don't want … (read more)

I despise ai in every use and way with a passion. Now, it gets spammed everywhere on this browser, with no apparent way to disable and/or remove that filth. I don't want to see it, ever! Why is it even on by default??? I don't want "chatbots", "Ai assistants" or any of that shit at all.

Asked by julian47061 2 months ago

Last reply by Konstantina Papadea 2 months ago

Profile Change Required

Why did I have to change my profile. I am afraid that now I have lost the password and bookmark library I have spent years building. Why? If I have lost everything I a… (read more)

Why did I have to change my profile. I am afraid that now I have lost the password and bookmark library I have spent years building. Why? If I have lost everything I am dumping Firefox forever. This sucks!

Asked by krdynamics 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

"mailto" software

I use Microsoft Office 10 Outlook (version 14) for my email. In the past , if I did "file, email link" from Firefox, it would open my MS Office Outlook... As of today , "… (read more)

I use Microsoft Office 10 Outlook (version 14) for my email. In the past , if I did "file, email link" from Firefox, it would open my MS Office Outlook... As of today , "mailto" now wants to use Gmail or Outlook (web version), and I can see no options to use MS Office Outlook.

Help !!

Asked by savamac 2 months ago

Last reply by t.r.ernst 2 months ago

FREQUENT FIREFOX CRASHES

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFO… (read more)

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFOX.EXE

Asked by glee018b1 2 months ago

Last reply by George Kitsoukakis 2 months ago

Lost Sound

When I am watching a YouTube video and switch tabs, sometimes, on return to the YouTube tab, I have no sound. It is not muted. The system sound is fine. This does not al… (read more)

When I am watching a YouTube video and switch tabs, sometimes, on return to the YouTube tab, I have no sound. It is not muted. The system sound is fine. This does not always happen. I can switch tabs and still hear the sound. Then switch back and no sound. The video is not paused. I've tried pausing and playing the video, still no sound. Refreshing the tab doesn't help Where do I go to turn the sound back on? Win11, Firefox v144.02 64 bit.

Asked by Ellaryk 2 months ago

Last reply by jonzn4SUSE 2 months ago