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Firefox using different timezone than the host OS (OSX)

My browser's javascript engine is showing a different time zone than the host OS, OSX in this case. Currently the OS is configured as Central Standard Time (CST), but Fir… (read more)

My browser's javascript engine is showing a different time zone than the host OS, OSX in this case. Currently the OS is configured as Central Standard Time (CST), but Firefox is showing Central Daylight Time (CDT).

I cant find where to correct the timezone within Firefox

Asked by hectorl.alvarez 5 months ago

Last reply by zeroknight 5 months ago

Time has not updated since daylight savings

Firefox on Mac shows the wrong time. I have followed every support thread I have found so far - checked that the problem is Firefox and not the websites in question, chec… (read more)

Firefox on Mac shows the wrong time. I have followed every support thread I have found so far - checked that the problem is Firefox and not the websites in question, checked that the time via Firefox's console is wrong, checked that resistFingerprint is false, trashed cookies and preferences, booted in Troubleshoot Mode, altered system settings. Nothing has worked. The time has been accurate until a few weeks ago when daylight savings time started.

Asked by tenshirei 6 months ago

Last reply by zeroknight 5 months ago

Seeing my Bookmark Folders Aplabetically ALL THE TIME

Why can I not keep my Bookmark Folders in alphabetical order? Yes, I know I can see them alphabetically as an option in "Manage Bookmarks" but I am tired of scrolling up … (read more)

Why can I not keep my Bookmark Folders in alphabetical order? Yes, I know I can see them alphabetically as an option in "Manage Bookmarks" but I am tired of scrolling up and down trying to find the proper folder to put my Bookmark into when I am saving a new Bookmark. This design or lack there of makes Firefox feel old and clunky.

Asked by jumpsforjoy1 5 months ago

Last reply by Terry 5 months ago

Firefox keeps crashing when I try to restore my last session

Only been happening to me in the last few days but it's frustrating as you can imagine. Whenever I start up my computer now and try to restore my session, Firefox crashes… (read more)

Only been happening to me in the last few days but it's frustrating as you can imagine. Whenever I start up my computer now and try to restore my session, Firefox crashes and closes. Has this been happening to anyone else?

Asked by Alexandra Day 5 months ago

Last reply by cor-el 5 months ago

Unable to login into AOL to read email

Dear Firefox For about 2 months now I have been unable to login to my AOL account to read my email. I contacted AOL support, they took my Gmail address and verified that… (read more)

Dear Firefox

For about 2 months now I have been unable to login to my AOL account to read my email. I contacted AOL support, they took my Gmail address and verified that my account was active, but yet I cannot login.

Below are 2 screen shots of what happens when I try to login: The result in both cases is:

Error uploading image. I cannot also copy/prtsc and paste in this box.

As I see on the internet, I am not the only person suffering from this problem. Microsoft edge is able to access my email on AOL. Why can't Firefox after all these updates?

Kind regards.

DR CLEMENT AKATENG MD

Asked by DR CLEMENT AKATENG MD 5 months ago

Last reply by cor-el 5 months ago

Unchecked "autofill logins" option does not work - logins still autofilling

Hello, I hope you are doing well today. I followed the steps in https://support.mozilla.org/en-US/kb/autofill-logins-firefox and unchecked the "autofill logins and passw… (read more)

Hello,

I hope you are doing well today. I followed the steps in https://support.mozilla.org/en-US/kb/autofill-logins-firefox and unchecked the "autofill logins and passwords" option in my settings menu.

Context: I have a lot of passwords saved in Firefox, however, I started using a separate password manager for my business and found that the automatic username/password population was getting annoying. **I now need to be able to choose if I use Firefox's saved login (from the built in firefox password manager), or if I use the password manager extension I installed**

Despite having the option unchecked, firefox is still autofilling passwords whenever I visit sites with saved login information. This is particularly annoying on banking websites where I have my personal account saved in Firefox, but my business account saved in a 3rd party password vault.

Why is this option not being "acknowledged" or responding as expected? Is this a bug?

Looking forward to your response! Let me know if I can provide any more details,

p.s. If Firefox support is still outsourced through Partnerhero America -- Hello! I hope the team is doing well.

Asked by Vee 5 months ago

Last reply by cor-el 5 months ago

Bookmarks not saving in the right location.

Basically what the title says. My bookmarks aren't saving in the right location. No matter which folder I select in the editor, it always saves them to the default menu l… (read more)

Basically what the title says. My bookmarks aren't saving in the right location. No matter which folder I select in the editor, it always saves them to the default menu location.

Asked by spencersdh1 5 months ago

Last reply by zeroknight 5 months ago

toolbar poping down unwanted

I need to know how to stop the tool bar from popping down whenever my mouse hits the top of the screen in fullscreen with hide toolbars selected, no other browser I have … (read more)

I need to know how to stop the tool bar from popping down whenever my mouse hits the top of the screen in fullscreen with hide toolbars selected, no other browser I have used does this so I dont know if it is intentional but if it is please tell me how to make it go away, thank you.

Asked by Ajs Starwalks 5 months ago

Last reply by cor-el 5 months ago

Which Firefox Is Which?

Hello, I frequently manually backup my important files and areas of my computer to an external drive. SEE ATTACHED SCREEN SHOT: When I go to backup my Firefox profile I… (read more)

Hello,

I frequently manually backup my important files and areas of my computer to an external drive. SEE ATTACHED SCREEN SHOT:

When I go to backup my Firefox profile I "seem" to have three folders. When I go to Troubleshooting Information->Application Basics->select / click Profile Folder it takes me to three folders and I am the one that's highlighted-selected folder is the one I am currently using. Now, there are two other folders above the highlighted one, which I 'might' guess are either older profiles OR (!) I might have more than one Firefox on my computer. When I went to take a peak at the other two folders, I eyeballed the dates/times and they are current, not old / dated. I left them alone and just backed up the one that was highlighted assuming its the current version I am using up to the minute.

Any idea what the other two folders are? I assume they are Profile Folders? How can I tell if they are indeed Profile Folders, and if the case is I have more than one version of Firefox I am running for instance, how can I tell which is which. Would one clue be in the order in which they appear with the one highlighted (third one) be the latest/most currently used?

Thanks Steven

Asked by Steven Bernson 5 months ago

Last reply by cor-el 5 months ago

Browser tabs have no defined outline, very hard to see

My issue is I can't see the outlines of the tabs. It's just a broad, pale blue area above the page content, barely distinguished from the white background of the content… (read more)

My issue is I can't see the outlines of the tabs. It's just a broad, pale blue area above the page content, barely distinguished from the white background of the content itself. I can't see the address bar, either. Why don't applications use borders any more? It's really, really annoying. At least the + sign to create a new tab has made a re-appearance, along with the X's on the tabs to close them (I couldn't find them when I started up Windows this morning, started searching frantically for a setting to display them as it seemed like there was no tab bar at all, and eventually they reappeared and I have no idea how).

I really hope there is something to be done short of editing a .css file somewhere, but if that's what has to be done, please tell me where to find the file and ideally, what elements in it I need to modify.

BTW, thank you for putting outlines on the text entry fields for this web form. An awful lot of web site developers don't seem to think they are necessary.

Rebeccah

Asked by rprastein 5 months ago

Last reply by zeroknight 5 months ago

Bookmarks / Bookmark Current Page

Good morning: Used to be, to bookmark the current page you'd click Bookmarks / Bookmark Current Page do any edits as far as names & which folder to put the link in t… (read more)

Good morning:

Used to be, to bookmark the current page you'd click Bookmarks / Bookmark Current Page do any edits as far as names & which folder to put the link in then save it.

Recently when I bookmark the current page, as soon as I click Bookmark Current Page, the drop down closes before I've done any editing like what folder it's going into or give it a different name.

I have to click bookmarks again then it tells me to edit current page.

Did something change with the last update?

Thanks.

Regards, Raffie

Asked by Raffie 5 months ago

Last reply by zeroknight 5 months ago

Gmail garbled in Firefox

A lot of the email the commercial email I receive through my gmail account is unreadable when viewed through Firefox (see screen shots). This has happened occasionally ov… (read more)

A lot of the email the commercial email I receive through my gmail account is unreadable when viewed through Firefox (see screen shots). This has happened occasionally over the years, but it's getting more frequently. Are there settings I can change to fix this?

Asked by Anna Spooner 5 months ago

Last reply by cor-el 5 months ago

I'm seeing an upper case P and lower case f inside a red box, in the margin beside a bookmark. What does it mean?

I'm seeing an upper case white "P" and lower case white "f" inside a red box/square, in the left margin beside a bookmark. What does it mean? The specific website I bookm… (read more)

I'm seeing an upper case white "P" and lower case white "f" inside a red box/square, in the left margin beside a bookmark. What does it mean? The specific website I bookmarked is Telus Mobility, My Telus. All other bookmarks look normal, with their own unique icons. "Possible fake"? Don't know how to screenshot it, so please don't ask.

Asked by MrSensible 5 months ago

Last reply by cor-el 5 months ago

Screen Zooms automatically

My screen has been zooming in without me doing anything at all. It's done this for almost a year. I can always keyboard shortcut it back to the 100% size with no proble… (read more)

My screen has been zooming in without me doing anything at all. It's done this for almost a year. I can always keyboard shortcut it back to the 100% size with no problem, but the issue is frustrating! I'm on a Apple iMac and I keep my operating system as well as Firefox updated to the latest versions. My iOS is Ventura 13.5.2, and my Firefox is 118.0.1

Now today it's zooming in and out without me even touching the mouse or keypad. I have a video of it doing this that I took with my phone but I can't upload it because it says it's not a supported file type.

Anyone else experiencing these problems? Any ideas how to put an end to this problem completely?

Asked by curt_hoagland 5 months ago

Last reply by Terry 5 months ago

No Certificate Picker for CAC/PIV Use

I am trying to use a CAC/PIV reader to authenticate and access a Microsoft OWA site. This process works fine on both Chrome and Safari but I'd prefer to use Firefox. So… (read more)

I am trying to use a CAC/PIV reader to authenticate and access a Microsoft OWA site. This process works fine on both Chrome and Safari but I'd prefer to use Firefox. So far, I've installed and loaded the Keychain-PKCS11 library and restarted the browser. When I start the browser--before trying to go to any page--I get this error:

"Please authenticate to the token “[TOKEN NAME REDACTED]”. How to do so depends on the token (for example, using a fingerprint reader or entering a code with a keypad)."

When I go to the log-in page and select the "login with CAC" option, Firefox returns a certificate-not-found error.

Asked by E2 5 months ago

Last reply by Dropa 5 months ago

Firefox syncing

I switched laptops in August of 2023 roughly 60 days ago. I successfully synced and transferred all bookmarks and passwords at that time. Today I needed to switch laptops… (read more)

I switched laptops in August of 2023 roughly 60 days ago. I successfully synced and transferred all bookmarks and passwords at that time. Today I needed to switch laptops again and gave my old laptop to our tech to wipe Win11 off of and revert to Win10. I was not concerned with my synced data as I had just synced in August. Upon logging in to firefox.... there is almost no synced data. Is there anyways to access the August data?

Asked by mmarchiori 5 months ago

Last reply by Dropa 5 months ago

Compliment

Dear Sir/Madam, This is a sincere compliment, for the way you protect me and especially my PC Device. Browser Extensions: uBlock Origin Privacy Badger CanvasBlocker F… (read more)

Dear Sir/Madam,

This is a sincere compliment, for the way you protect me and especially my PC Device.

Browser Extensions: uBlock Origin Privacy Badger CanvasBlocker Facebook Container Unhook Enhancer for YouTube Now, if I only had one choice for a browser extension it would uBlock Origin created and monitored by Raymond Hill

Thank you very much for your protection. I always recommend to family and friends to only Firefox compared to Chrome and Edge.

Asked by shaun 5 months ago

Last reply by Terry 5 months ago