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AdBlock Plus add-on

every website i go to says I have AdBlock Plus enabled as an extension, ad-on or whatever. I can not find it anywhere in the extensions menu, add-ons manager, etc. to tur… (read more)

every website i go to says I have AdBlock Plus enabled as an extension, ad-on or whatever. I can not find it anywhere in the extensions menu, add-ons manager, etc. to turn it off... I have looked in every folder and area that I can, looked through my entire account info, profile, security, extensions, plug-ins, etc. Can you please help me find it so I can turn it off, uninstall etc.

Thank you for your help!

Asked by john.briglevich 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Addon warning unclear

Hi, an addon I was using was automatically disabled, with a banner containing the following text and a link to "see details": "This extension is restricted for violating … (read more)

Hi, an addon I was using was automatically disabled, with a banner containing the following text and a link to "see details": "This extension is restricted for violating Mozilla’s policies and has been disabled. You can enable it, but this may be risky."

This is vague and unhelpful, but maybe the "see details" link will provide more context.

If I click this link, I go to a new page which has the following: "This extension, theme, or plugin violates Mozilla's add-on policies. Version deleted"

This is even worse, as it's not clear what has happened, what I should do (if anything) and gives me no confidence in the process. Does "Version deleted" mean the developer deleted this, Mozilla deleted this, is it just this version or is it all versions? Why what it deleted, was there a security problem I should be concerned about, or does it no longer run on supported Firefox releases?

While I would be interested the reason for the specific addon, it seems to me there's a more important process and UX issue here.

Side note, there seems to be no topic for addons, which seems like an oversight.

Asked by aragilar 5 months ago

Last reply by wallowy 5 months ago

Need to find addon for installed app IBM Security Rapport extension but cannot locate it Need help

After many attempt, I cannot complete to add-on of the IBM Security Rapport , this is important and need assistance. I cannot locate in the add-ons or extensions using Fi… (read more)

After many attempt, I cannot complete to add-on of the IBM Security Rapport , this is important and need assistance. I cannot locate in the add-ons or extensions using Firefox. Thank You

Asked by rfranklin1455 5 months ago

Last reply by Paul 5 months ago

Scam broswer extension add on!

There is a scam browser extension add-on here https://addons.mozilla.org/en-US/firefox/user/19226846/ The OKX wallet shown here is a scam. I work at the original company.… (read more)

There is a scam browser extension add-on here https://addons.mozilla.org/en-US/firefox/user/19226846/ The OKX wallet shown here is a scam. I work at the original company. For some reason, Firefox refuses to list the real extension from OKX, but keeps letting scam extensions pop up. We have been trying to connect with someone at Firefox, but none of our business emails or customer support requests have been answered. We are frustrated and confused. 1. Real apps are not allowed. 2. Fake scam apps are listed 3 times a month. 3. No clear route of communication.

Asked by Carter Quan 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

extentions

Добрый день! Я много лет использую firefox для работы, я работаю в банке, и недавно нам дали расширение для мессенджера где ми общаемся с клиентами и можем добавлять доку… (read more)

Добрый день! Я много лет использую firefox для работы, я работаю в банке, и недавно нам дали расширение для мессенджера где ми общаемся с клиентами и можем добавлять документы легче и другие функции. У меня возникла проблема, так как я не могу его установить никак. Я питалась установить его по инструкциям с сайта, но безуспешно. Расширение фактически самостоятельно написано нашими разработчиками и инструкция по установке только на Chrome, и вігдядит она примерно так: скачиваете себе архив, извлекаете файлы пишете chrome://extensions включаете режим разработчика и загружаете туда файлы что были извлечены из архива.

Прошу детальную инструкцию как я могу это сделать для firefox.

Asked by TheBloodyQueenOfMoon 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Extensions button missing, can't add extensions to toolbar

I'm having trouble getting my extensions to show up in the toolbar. Every help article has you start with the puzzle piece icon for extensions, but this is missing from m… (read more)

I'm having trouble getting my extensions to show up in the toolbar. Every help article has you start with the puzzle piece icon for extensions, but this is missing from my toolbar. I've tried right clicking to 'customize toolbar' and I am able to drag a extensions icon around, but it's grayed out and doesn't appear when I apply the new settings. This is making my browser virtually unusable since I can't access my password manager, etc.

In short, the extensions icon is missing from my toolbar and no menu options I've found will restore it. Please help!

Asked by Arecough 5 months ago

Last reply by Agent virtuel 5 months ago

Bitdefender Extension Secure Pass Extension not working well

I have the Bitdefender extension along with their SecurePass extension. But the SecurePass extension is not loading well on a daily basis. I have to remove and then rel… (read more)

I have the Bitdefender extension along with their SecurePass extension. But the SecurePass extension is not loading well on a daily basis. I have to remove and then reload it daily. Why does this keep happening?

Asked by thunderny 5 months ago

Last reply by jonzn4SUSE 5 months ago