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Latest update slowing pc down.

Dear Team. As always thanks for a great browser... I had a Firefox update come through this morning (through the browser prompt). After installing the update the pc becam… (read more)

Dear Team. As always thanks for a great browser... I had a Firefox update come through this morning (through the browser prompt). After installing the update the pc became extremely sluggish. Thought it may need a restart so restarted the pc but pretty much the same issue? Slow, delayed and sluggish.

I checked what was running in the back ground and other than the usual microsoft nonsense and background stuff it showed 30 instances of Firefox running taking up 82% of the memory. I always have one browser with 8 tabs running by default.

I'm running an i7 processor with 8gig of ram which should be more than ample. Any thoughts / ideas would be most welcome. Once again, thanks for the best browser....

Best regards, Kev Brown. Brocott UK

Asked by Kevin Brown 6 months ago

Last reply by zeroknight 6 months ago

Browser files are in my desktop folder

Some files appeared on my Desktop folder. when i erased them my Tabs and profile got deleted. then when i log in my profile the Files return on the Desktop folder. my pr… (read more)

Some files appeared on my Desktop folder. when i erased them my Tabs and profile got deleted. then when i log in my profile the Files return on the Desktop folder.

my problem is why is this happening?. Firefox was installed on default installation drive, and it has been 8 months or more but only now this is happening.

i don't tweak anything on this browser, just browsing and consuming content.

Asked by LiL PhantomTief 6 months ago

Last reply by cor-el 6 months ago

RBS login problem

Yesterday morning I opened my RBS online banking, without any problem. Late yesterday evening I tried repeatedly to open my RBS online banking without success. I would go… (read more)

Yesterday morning I opened my RBS online banking, without any problem. Late yesterday evening I tried repeatedly to open my RBS online banking without success. I would go through the usual log in process and end up with a blank screen. I tried a Firefox refresh which made no difference.

Asked by neil108 6 months ago

Last reply by cor-el 6 months ago

Delete cookies and site data when Firefox is closed not working

Delete cookies and site data when Firefox is closed tab is checked so it should delete cookies, but it doesn't, and when I click on manage data there are still cookies et… (read more)

Delete cookies and site data when Firefox is closed tab is checked so it should delete cookies, but it doesn't, and when I click on manage data there are still cookies etc. How can I make this automatically delete?

Asked by hessehermann6 6 months ago

Last reply by zeroknight 6 months ago

Open Link in New Tab: Does Not Open Next to Current Tab

Every time I right click and select "Open Link in New Tab" Firefox is not opening this new tab next to the current tab. It instead moves this new tap to the end of all th… (read more)

Every time I right click and select "Open Link in New Tab" Firefox is not opening this new tab next to the current tab. It instead moves this new tap to the end of all the tabs (of the current website). This is an annoying behavior, I have to go all the way to the end of the tabs to look at the name page that I just opened. How do I fix this behavior?

Asked by gekaram 6 months ago

Last reply by Terry 5 months ago

changing background picture

Hi I want to replace Firefox obligatory، awful background pictures with my own pictures,but it can not be done as it can be done easily in Opera browser. I can not unders… (read more)

Hi I want to replace Firefox obligatory، awful background pictures with my own pictures,but it can not be done as it can be done easily in Opera browser. I can not understand what is the cause of such limitations.

Asked by Bahram Delaram 6 months ago

Last reply by zeroknight 5 months ago

FireFox opens but is blank/completely unusable

Ive been using FireFox for a while and think its great but FireFox suddenly stopped working for me even though I use it everyday just fine. The search bar works but liter… (read more)

Ive been using FireFox for a while and think its great but FireFox suddenly stopped working for me even though I use it everyday just fine. The search bar works but literally nothing else works. Its very annoying and I do not know what to do. Someone please help me fix it. I use windows 11 on a HP computer, I do have a lot of extensions but absolutely nothing works so I cant check. Nothing I try will work. I cant list the extensions I have because it’s completely blank and glitched. I hope it isn’t a severe problem. Please give me some advice!

Asked by Ford Explorer 5 months ago

Last reply by zeroknight 5 months ago

Default Browser Issues

When I select a link in an email, it opens op Edge, rather than Firefox. This just started happening today. I have followed multiple options for making Firefox my defau… (read more)

When I select a link in an email, it opens op Edge, rather than Firefox. This just started happening today. I have followed multiple options for making Firefox my default Browser, but nothing seems to work. I am using Windows 11 Home Addition. Thank You!

Asked by dhwelsh13 5 months ago

Last reply by zeroknight 5 months ago

You do not have permission to view this directory or page.

When attempting to access http://www.psc.state.wv.us/ I get the following message "You do not have permission to view this directory or page." I was able to access before… (read more)

When attempting to access http://www.psc.state.wv.us/ I get the following message "You do not have permission to view this directory or page." I was able to access before last nights update to 122.0 (64-bit).

Asked by rcole1945 6 months ago

Last reply by cor-el 5 months ago

"The file doesn’t include any bookmark data. Pick another file"

I get errors when importing my bookmarks from one laptop to another. I've tried importing HTML file and restoring from JSON file multiple times with multiple files. The … (read more)

I get errors when importing my bookmarks from one laptop to another. I've tried importing HTML file and restoring from JSON file multiple times with multiple files. The bookmarks are not saved in any folder including the "imported bookmarks" folder. This is frustrating... Could you please help with this simple task?

Asked by ramirezd101 5 months ago

Last reply by cor-el 5 months ago

Hellllp!!!! Firefox has deleted all cookies and passwords and reverted to a profile that is five years old

Help!!! After using this profile to sign in here to ask a question yesterday, upon restarting Firefox today it has deleted my entire login history, cookies and all passwo… (read more)

Help!!! After using this profile to sign in here to ask a question yesterday, upon restarting Firefox today it has deleted my entire login history, cookies and all passwords. However, when I go to recover these, the only default profile I can find when I do an "about:profiles" is one that is five years old.

I can literally no longer access any of the sites I use because al of the logins are gone.

Help! How do I get all my data back? My life is over if I cannot access any of my business sites, emails, Paypal, Amazon accounts or anything.

Asked by Lover_of_Goats 5 months ago

Last reply by cor-el 5 months ago

Signed back in to the browser and all my bookmarks, passwords, etc. are gone

I had to sign out of the browser and when i signed back in (like i have many times before) all my bookmarks and passwords were gone. not sure how to contact Firefox IT bu… (read more)

I had to sign out of the browser and when i signed back in (like i have many times before) all my bookmarks and passwords were gone. not sure how to contact Firefox IT but can someone please help me with this?

Thanks

Asked by Luna 5 months ago

Last reply by cor-el 5 months ago

cannot load or login

While trying to add my existing bookmarks (from previous computer) I get message - SSL_ERROR_INTERNAL_ERROR_ALERT Please tell me what to do. I cannot find any reference… (read more)

While trying to add my existing bookmarks (from previous computer) I get message - SSL_ERROR_INTERNAL_ERROR_ALERT

Please tell me what to do. I cannot find any reference to this message.

I have used Mozilla and Firefox for over 20 years now and thoroughly enjoyed it - but have never had and problems of this nature.

In case you need it my email is xxxxx@lola7.com

Thank you.

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by jderek 5 months ago

Last reply by cor-el 5 months ago

I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks.

I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks. There was no link given to migrate this info held in our MS OneDrive f… (read more)

I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks. There was no link given to migrate this info held in our MS OneDrive folder (as listed on the Desktop).

Last year in February MS crashed my Chrome browser. I could not re-install that, but could download and install Firefox. Now the MS auto updates began to trashed our Internet Win 10 system in late December. Everyone is being herded into the train's automobile cars haulers so they can back us into a lake...

Asked by y4p474fr2r 5 months ago

Last reply by cor-el 5 months ago

Firefox crashes Windows Explorer when attempting to access Fiule Save/Open dialogue boxes.

I've been having this problem for some time, and it's honestly annoying me so much that I'm ready to pitch Firefox and badmouth it all over the Internet. Every single tim… (read more)

I've been having this problem for some time, and it's honestly annoying me so much that I'm ready to pitch Firefox and badmouth it all over the Internet. Every single time I attempt to access the File Save or Open dialogues boxes from Firefox, as is necessary when uploading or downloading and image file, Windows Explorer (Windows 11) crashes.

There is no evidence of this in the system logs, but it's obvious that Explorer is crashing and relaunching, as evidenced by the disappearance and reappearance of the Taskbar, during which Firefox becomes completely unresponsive. This is dramatically slowing down my workflow to the point where it makes Firefox frankly unusable for most daily tasks.

The problem still exists when I remove all extensions from Firefox. The problem still exists when I restart the machine. The problem does *not* exist when I start Firefox in Safe Mode, but this is obviously not a workable solution. The problem does *not* occur with any other software, only Firefox. I am running Firefox 122.0 (64-bit) on Windows 11 Professional 22H2 Build 22621.3007, but the problem has been occurring for a long time, months. The system is a Gigabyte Z690 UD AX with an Intel Core i5-12600K, 32 GB DDR5 PC4800 RAM, and a Samsung 980 Pro 500 GB NVMe SSD.

Asked by gcvsa 6 months ago

Last reply by cor-el 5 months ago