Firefox won't open websites

Dear Firefox Community, my ff browser won't open the following websites: https://www.haaretz.com/ (here it says: Error 54113) and https://archive.ph/ (this won't open a… (read more)

Dear Firefox Community,

my ff browser won't open the following websites:

https://www.haaretz.com/ (here it says: Error 54113) and https://archive.ph/ (this won't open at all without any notification)

Could you please let me know how get them to open?

Thank you!

Asked by mohawk95 5 months ago

Last reply by zeroknight 5 months ago

FIREFOX slow to load

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link in… (read more)

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link into the address bar, Firefox takes around 25 seconds to load where Norton is almost instant. There are features of Firefox that I prefer over other browsers so hope you can guide me how to fix this. Thank you,

Asked by Glass Junkie 5 months ago

Last reply by zeroknight 5 months ago

After 120 update this week cannot access some sites including my own local NAS either at all, or without going through sveeral warnings

Updated FF Tuesday evening and noticed first on Wednesday when unable to log in to my Tesco food website. Access not allowed from this server or some such. I tried to us… (read more)

Updated FF Tuesday evening and noticed first on Wednesday when unable to log in to my Tesco food website. Access not allowed from this server or some such. I tried to use the Tesco feedback form and then got alerts both from Avast (saying it was infected) followed by FF refusal to connect. I tried safe mode and removing and adding FF.exe to Avast without change. I reset FF without change. MS Edge allowed access to all these sites without a murmur.

Today i can get to Tesco main site but still not Feedback.

Also my local Synolgy NAS now has a warning that it is dangerous to access from FF. Nothing has been changed in its set up or security. I can and do override and access everything

Something in the Tuesday update has caused this clash. I did think at one point I also saw 120.0.1 being offered but that may have been my confusion.

Happy user of FF fro many years and do not want to change.

Asked by prv.hg 5 months ago

Last reply by zeroknight 5 months ago

Need help with a rolling grey screen

I moved to Firefox because I have autism and someone told me it would help block the popups and moving content that makes using the web exhausting and difficult. And it d… (read more)

I moved to Firefox because I have autism and someone told me it would help block the popups and moving content that makes using the web exhausting and difficult. And it does!

The trouble is, it replaces them with something worse – a grey screen that rolls continuously from left to right. It's impossible to focus on text with such intrusive visual distraction, so I have to shut the page down. It seems to occur on so many websites that at the moment it's not worth trying to use the browser.

Half the problem is that I don't know the right term to describe it, which makes troubleshooting a bit complicated. Hopefully someone will recognise it from the description, though – if so, is there any way of stop it moving, please?

Thank you!

Asked by FionnF 5 months ago

Last reply by zeroknight 5 months ago

Tesco.com

After years of shopping online with Tesco using Firefox suddenly I can no longer log in to Tesco.com. Just get 'Access Denied. You do not have permission to access------e… (read more)

After years of shopping online with Tesco using Firefox suddenly I can no longer log in to Tesco.com. Just get 'Access Denied. You do not have permission to access------etc' I am sure that this happened after the last update of Firefox ! Tesco say its not their problem and the problem is with my Firefox browser. Please advise.

Asked by LEO 5 months ago

Last reply by TyDraniu 5 months ago

Access denied

I am trying to log in to the Tesco retail site, and get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on thi… (read more)

I am trying to log in to the Tesco retail site, and get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on this server. Reference #18.26cc19b8.1700734342.438f9dd8 This is a new problem - it was working fine a week ago, and I have made no intentional changes to the Firefox settings. I went to the Settings: Enhanced Tracking Protection, changed it to Standard, and added the Tesco site as an exception (this was following the advice on some other "Access Denied" posts) but it made no difference - I still can't log in. Everything works fine on Chrome, but I would prefer to keep using Firefox if possible. Any suggestions? Thanks

Asked by wjh728 5 months ago

Last reply by cor-el 5 months ago

'Access Denied' using my Firefox Server - to UK Tesco Accounts

Trying to access my Tesco account but a page saying 'Access Denied on this server' appears. Can you rectify this? I urgently need to login to my Tesco Account. Dr Rober… (read more)

Trying to access my Tesco account but a page saying 'Access Denied on this server' appears. Can you rectify this? I urgently need to login to my Tesco Account.

Dr Robert Tranter

PS. I have tried to solve the problem for 2 days but no success!

Asked by Dr Robert Tranter 5 months ago

Last reply by cor-el 5 months ago

Is there a way to disable those new "Firefox has updated" tabs after each major update?

Hi. I've used Firefox as my main web browser on desktop computers for over a year now, and it's so far been the best web browser I've used.... except for one issue when i… (read more)

Hi. I've used Firefox as my main web browser on desktop computers for over a year now, and it's so far been the best web browser I've used.... except for one issue when it comes to major updates to the app.

I have Firefox set to open up on the tab/site I was using before I end a session and close the app. Whenever there is a new major version release, the update gets installed the next time the browser is launched before showing the browser window. But, when the window opens back up, I'm not sent back to the site/tab I was previously using. A new tab automatically opens up to a Mozilla page saying that Firefox has updated, along with a large promotion for another Mozilla service.

I then need to manually close this new tab, and find the tab I was previously using during the last session before the auto-update. This is mildly irritating since it takes some control away over how I want Firefox to start up, and the new update tabs seem to just be used as a way to promote other Mozilla products seeing how the actual "Firefox has updated" text is very small.

Is there a way to turn off these automatic new tabs after every major auto-update? Or if there isn't, could an option to change the way Firefox notifies about updates be added in a future version, such as using the OS' notification option instead of opening a new tab?

Currently running the latest version of Firefox on an iMac, with Mac OS Sonoma.

Asked by wb8979 5 months ago

Last reply by cor-el 5 months ago

Gin Rummy Plus problems

I have been playing gin rummy plus on my windows 10 pc in my firefox browser with no problem until a few minutes ago when I tried to sign in to the game again. I got this… (read more)

I have been playing gin rummy plus on my windows 10 pc in my firefox browser with no problem until a few minutes ago when I tried to sign in to the game again. I got this message: Your browser does not support WebGL. The game works fine on my laptop using the same browser. Can anyone tell me how to fix this problem?

Asked by Floyd Henderson 5 months ago

Last reply by zeroknight 5 months ago

Mozilla keeps crashing

Hi, for months now, Mozilla, keeps crashing, or asking me to install new updates very frequently. Today it told me I have an old version (I do not) and that I need to cre… (read more)

Hi, for months now, Mozilla, keeps crashing, or asking me to install new updates very frequently. Today it told me I have an old version (I do not) and that I need to create a new profile. I love your privacy policy but am about to give up your product. I have an IT dep and they were not able to help either. Best of luck fixing these bugs

Pazit

Asked by pazit.aviv 5 months ago

Last reply by zeroknight 5 months ago

`unable to access my bank account online with your Browser!

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser. I continually receive this message:\Secure Connection F… (read more)

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser.

I continually receive this message:\Secure Connection Failed

"An error occurred during a connection to click-notification.capitalone.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

This is my ticket (116230) from my initial request.

What can I do?

Asked by Janet Newell 5 months ago

Last reply by Paul 5 months ago

How do I stop firefox from asking to update???

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready.… (read more)

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready. How do I stop this?

Asked by scottg1 5 months ago

Last reply by zeroknight 5 months ago

Can't log into website: "This field is required" but field is already filled out.

I can log into preply.com with Chrome and Edge, but always have problems with Firefox. I was able to log in once, but after that, I can't log back in. Recently I had to… (read more)

I can log into preply.com with Chrome and Edge, but always have problems with Firefox. I was able to log in once, but after that, I can't log back in.

Recently I had to reinstall Windows, and saw the opportunity to try getting this to work. Installed Firefox, but *before* I logged into Mozilla Sync (so I'm working with a 100% fresh installation with no history of having Firefox installed) I tried to log into preply.com. It worked. Then, I log myself out and try to log in again, and once more, I can't log back in. I'm attaching a screenshot of what I see when I try. Please note -- I have no bookmarks, no extensions, no addons, no browser history. Everything is tabula rasa.

I found this page:

https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords

and followed it to the letter, meticulously, to no avail. I still can't log into the site with Firefox. Chrome and Edge, yes. Firefox no. I only have Edge because I can't uninstall it. I only have Chrome for situations like this, where Firefox doesn't work. Firefox is my main browser, and I really, really would like to figure out what's happening. I can't understand how this problem persists when the browser is freshly installed; I haven't imported one bit of data yet from my sync account.

Can someone more experienced than me please help?

Asked by caffeine1 5 months ago

Last reply by cor-el 5 months ago

Mozilla not opening local site without Internet

Dear Sir/Madam, I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal… (read more)

Dear Sir/Madam,

I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal site Mozilla Firefox waits to open https://www.bootstrapcdn.com/ Internet location which is unavailable because we are using the browser in isolated network and it is waiting for this site for more than 15 minutes before it opens the local site.

This is not the way we are expecting the browser to work so the question is can we disable this requests in Mozilla Firefox that we were not aware of and that are not asked from out side?

Thank you!

Igor Vanevski, IT administrator, Belgrade, Serbia

Asked by igor.vanevski 5 months ago

Last reply by cor-el 5 months ago

Update caused bookmarks to disappear

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro. … (read more)

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro.

Asked by larrystillwell 5 months ago

Last reply by Paul 5 months ago