couldn't open firefox

hello. I had the to try to open Firefox, to do something, but you showed me this message: error platform version 130.0.1 is not compatible with min version >=130.0… (read more)

hello.

I had the to try to open Firefox, to do something, but you showed me this message: 

error platform version 130.0.1 is not compatible with min version >=130.0 max version <=130.0 what do you suppose me, to do now?

Asked by ra.l 6 months ago

Last reply by TyDraniu 6 months ago

Loading X

cannot load X, this is not an everytime occurance, super random. Perhaps half of my attempts to load the page it is interupted by an error. see uploaded image below I d… (read more)

cannot load X, this is not an everytime occurance, super random. Perhaps half of my attempts to load the page it is interupted by an error.

see uploaded image below

I do not have enhanced tracking on.

Asked by Scott 6 months ago

Last reply by TyDraniu 6 months ago

Can I log out of Mozilla, delete sync data on the device, and then later restore it by logging back in?

I'm considering taking in my computer to be checked up and have the fan cleaned, but I don't want to just leave my firefox as it is with accounts logged in and autofill i… (read more)

I'm considering taking in my computer to be checked up and have the fan cleaned, but I don't want to just leave my firefox as it is with accounts logged in and autofill information available, should they be able to get into the computer software (I have it set to require a pin/fingerprint to log in but feel like that could be circumvented). I also don't want to risk losing all my passwords/bookmarks/etc. so I'm unsure how to approach it.

If I log out and delete sync data, will logging back in restore my bookmarks and passwords or do I need to back them up some other way? Will just logging out of my Mozilla account be enough to prevent access? Would it require clearing something to log out of everything and then log out of Mozilla?

Any help would be very appreciated!

Asked by loonly 6 months ago

Last reply by cor-el 6 months ago

Pop ups warning about Firefox being infected.

I keep getting pop ups warning me that Firefox is infected with viruses and I need to download and pay for a McAfee security program. How do I stop the pop ups? My com… (read more)

I keep getting pop ups warning me that Firefox is infected with viruses and I need to download and pay for a McAfee security program. How do I stop the pop ups? My computer's protection does not indicate a problem. Can Firefox be infected?

Asked by hunerwadel 6 months ago

Last reply by James 6 months ago

Notifications from Mozilla and McAfee

Hi Mozilla Firefox!! First of all, thank you for your service! I get a ton of notifications about viruses, etc. from Mozilla, and from McAfee via Mozilla. I have purcha… (read more)

Hi Mozilla Firefox!!

First of all, thank you for your service!

I get a ton of notifications about viruses, etc. from Mozilla, and from McAfee via Mozilla. I have purchased virus protection, etc. from Avast, and am not receiving these notifications from them, so I assume, especially in the case of McAfee, that these are scares/warnings with the hope of sales. Also, these notification boxes are un-openable, and the sender looks like a fraudulent email.

Any light you can shed on this would be greatly appreciated!!

Please reply to my email: [edited] @juno.com

Thanks,

Dian Hassel

Asked by dianhassel 6 months ago

Last reply by James 6 months ago

Open Email

Had to give up using Firefox because I can't open CenturyLink Email. Being told login does not match, but when I use the login on another browser, works fine. It does no… (read more)

Had to give up using Firefox because I can't open CenturyLink Email. Being told login does not match, but when I use the login on another browser, works fine. It does no good to change password as it will only open one time and then goes back to login does not match. I miss Firefox browser but must get to my Email. Help if you can! Jack Jackson

Asked by ja2jacks 6 months ago

Last reply by hp32 6 months ago

Firefox takes a very long time to start.

Whenever Firefox has been shut down, such as a computer restart, it takes a very, very long time to finally come up to where it works. 7 to 10 minutes is not unusual. Wha… (read more)

Whenever Firefox has been shut down, such as a computer restart, it takes a very, very long time to finally come up to where it works. 7 to 10 minutes is not unusual. What can I do to remedy this issue?

Don

Asked by docmhc 5 months ago

Last reply by jonzn4SUSE 5 months ago

Mailto envelope icon disappeared from address bar on update

This has occurred before and I found a page with all the icons you could upload to address bar. I want the envelope that indicates to email the link of the page I am on t… (read more)

This has occurred before and I found a page with all the icons you could upload to address bar. I want the envelope that indicates to email the link of the page I am on to someone in my email account. I've used it for years but when I go to find, it's always difficult.

Asked by toni37 5 months ago

Last reply by jonzn4SUSE 5 months ago

Proxy settings issue

Hello, I had proxy settings through my university to access science journals and have since graduated and lost that access. My issue is that Firefox continues to proxy se… (read more)

Hello, I had proxy settings through my university to access science journals and have since graduated and lost that access. My issue is that Firefox continues to proxy several websites to bring me to my school login, which I no longer can use. I went to the settings feature and changed the proxy from manual to "no proxy" however it still takes me to my university login. Is there something else I have to do to stop this redirect from occurring?

Asked by graceanna1223 5 months ago

Last reply by jonzn4SUSE 5 months ago

one way sync

I sync between both my phone and my pc, my phone is constantly up to date on my tab syncing however my pc is constantly lagging behind by a couple of weeks. Steps taken:… (read more)

I sync between both my phone and my pc, my phone is constantly up to date on my tab syncing however my pc is constantly lagging behind by a couple of weeks.

Steps taken: exited and reopened firefox clicked Sync Now button on the pc in both the sidebar and in the sync settings logged out of and back into my firefox account on my pc

Asked by anolan044 5 months ago

Last reply by jonzn4SUSE 5 months ago

Error Platform version

I have got a message: "Error: Platform version '130.0.1' is not compatible with minVersion >=130 maxVersion< =130.0" I can´t get any connection. What am I going to… (read more)

I have got a message: "Error: Platform version '130.0.1' is not compatible with minVersion >=130 maxVersion< =130.0" I can´t get any connection. What am I going to do and how can you help me?

Regards Mats Å.

Asked by Mats Åkerlund 5 months ago

Last reply by TyDraniu 5 months ago

Bookmarks

I used to be able to Bookmark a website. I simple don't' see "bookmark this site" or "Add a bookmark". I don't know what a tag is or or even how to tag a site. I have b… (read more)

I used to be able to Bookmark a website. I simple don't' see "bookmark this site" or "Add a bookmark". I don't know what a tag is or or even how to tag a site. I have bookmarks but can't remember how to do them. I did set up a Bookmark file, now I can't put a site into the file. Can I call someone who can walk me through it? The answers Ive read to this question are over my head.

Thank you, Jd

Asked by JimDavistnt 5 months ago

Last reply by ThePillenwerfer 5 months ago

Firefox can't sign in

when I try to open Firefox I get the following message ERROR platform version '130.01 is not compatible with mini version 130.00 max version 130.00 This leaves me with … (read more)

when I try to open Firefox I get the following message ERROR platform version '130.01 is not compatible with mini version 130.00 max version 130.00

This leaves me with 3 questions: 1. Am I supposed to know what this message in computer talk means, 2. Am I supposed to know how to restore Firefox to my computer, 3. Does this impossible to solve problem happen on Chrome

Asked by lawrence wolf 5 months ago

Last reply by jonzn4SUSE 5 months ago

Why is there a (Q) behind inspect on the context menu?

The right click context menu shows Inspect with a (Q) behind it. But pressing Q, or ctrl+q, shift+Q or alt+Q does nothing. Is this a leftover from a time Q worked? … (read more)

The right click context menu shows Inspect with a (Q) behind it. But pressing Q, or ctrl+q, shift+Q or alt+Q does nothing. Is this a leftover from a time Q worked?

Asked by johannes 6 months ago

Last reply by Christine Schneider 5 months ago