AutoPlay Videos on websites not being blocked

On major websites such as espn.com, when on a webpage with a video, the video autoplays despite the settings area of my browser is set up as block audio and video as the … (read more)

On major websites such as espn.com, when on a webpage with a video, the video autoplays despite the settings area of my browser is set up as block audio and video as the default for all websites. espn.com is not listed in the area below that setting for exceptions.

It is both distracting and annoying since this problem has been ongoing for months despite using the latest browser and triple-checking my settings to ensure my settings are properly selected.

I want to come to any page with a video and be forced to press the play button if I want to view it and not have to click in the box to stop it. Thankfully there is no problem with the audio as it is always muted, but I want the full desire of block audio and video to be enabled.

Thank you.

Asked by LionUser2024 6 months ago

Last reply by zeroknight 6 months ago

clicking on the jigsaw icon doesn't show extensions

Hello, I try to install extensions but when I click on the jigsaw icon it doesn't display the menu where you can pin extension to the toolbar but it brings me to the exte… (read more)

Hello, I try to install extensions but when I click on the jigsaw icon it doesn't display the menu where you can pin extension to the toolbar but it brings me to the extension repository where you can install extension. It is weird because before it works suddenly it doesn't anymore. I see this error in the console, don't know if related

CustomizableUI: TypeError: aNode is null -- resource:///modules/CustomizableUI.sys.mjs:5067

Thank you

Asked by Aplaceinthesky82 6 months ago

Last reply by zeroknight 6 months ago

Enable tooltips on unfocused windows.

I'm not sure when it happened, but somewhere along the line, Firefox stopped showing on-hover tooltips on unfocused windows. Clicking into the Firefox window again can di… (read more)

I'm not sure when it happened, but somewhere along the line, Firefox stopped showing on-hover tooltips on unfocused windows. Clicking into the Firefox window again can disrupt what I'm doing in another window, however. For example trying to hover on the Firefox window with my mouse cursor, and type the text of the tooltip into a different window, while leaving the tooltip visible. Wrecks that idea!

I guess I assumed it'd be a temporary issue, that'd get resolved in a later update, without having to say anything about it, and I was wrong about that.

Any idea what's up, and how to get the tooltips to work as I would like them to?

Asked by Sterrence 6 months ago

Last reply by zeroknight 6 months ago

Gmai/Google' account are stuck

Gmail and my Google account are stuck on the help center pages. I can't sign in or out and can't reach my mail. Both work fine in other browsers. I tried the "about:suppo… (read more)

Gmail and my Google account are stuck on the help center pages. I can't sign in or out and can't reach my mail. Both work fine in other browsers. I tried the "about:support" page with no results.

Asked by Danny Biran 6 months ago

Last reply by cor-el 6 months ago

Firefox for mac upgrade 124 (64 bit) not working

Hello - I just upgraded Firefox on my Mac Mini M2 (2023) to version 124 (64 bit). When I start up Firefox it starts (I see Firefox in the top menu bar) but it will not… (read more)

Hello -

I just upgraded Firefox on my Mac Mini M2 (2023) to version 124 (64 bit). When I start up Firefox it starts (I see Firefox in the top menu bar) but it will not open a session window. In addition, the top menu bar is in an inactive state (i.e. the words are in grey instead of black). It seems to be in a partially open state.

I have tried (1) waiting to see if that fixes things and (2) a cold boot of the computer. Both things did not work.

Thank you very much for your help.

Don

Asked by don.ellithorpe 6 months ago

Last reply by cor-el 6 months ago

Ram Usage

So is that true that Firefox is consume more RAM than Chrome in this Ai era(2024)? & 2nd question is my deepin os Firefox is sometime crash and closed automatically! … (read more)

So is that true that Firefox is consume more RAM than Chrome in this Ai era(2024)? & 2nd question is my deepin os Firefox is sometime crash and closed automatically! why & how to fix this non-sense ?

Asked by 🪷The🪷Blue🪷Lotus🪷 6 months ago

Last reply by Paul 6 months ago

How do I make the translation option stay on the screen longer so I can click on it?

Dear Anyone. So I got ransomwared awhile back - the AZQT one - and managed to get out of it with copious use of backups! Thing IS - it's left my Outlook/Hotmail E_mail p… (read more)

Dear Anyone.

So I got ransomwared awhile back - the AZQT one - and managed to get out of it with copious use of backups! Thing IS - it's left my Outlook/Hotmail E_mail page in Russian - and I can't select 'change to English' because all the sub-menus are in Russian and I don't know what to click on!

Now when I first load up the page, I get a lovely-looking little box 'Firefox has detected this page is in Russian, would you like to translate to English' (or words to that effect, y'know.) But the box appears and disappears so fast I don't have time to click on it. I managed to get to it a couple of times and it worked perfectly. But normally it vanishes before I can get there.

How do I make the little box stick around longer so I can click on it? Or is the same option hidden in a Firefox menu somewhere - I'm not the world's greatest Internet browser geek, so please keep answers simple! - and I could click on it in a Firefox menu? Like I said - if I GET to it in time, it works like a dream. It's just GETTING to it fast enough before it vanishes that's the problem!

Just ad an 'orrible thought. I hope that if it's in a Firefox menu, that's not been turned into Russian too!

Yours respectfully

Chris.

Asked by ulrichburke 5 months ago

Last reply by TyDraniu 5 months ago

Google Identity Services to FedCm migration

As third parties cookies will going to be blocked and Google is migrating their identity services to fedcm but currently fedcm is not supported by Mozilla so what will be… (read more)

As third parties cookies will going to be blocked and Google is migrating their identity services to fedcm but currently fedcm is not supported by Mozilla so what will be the solution for one tap sign in using google on Mozilla?

Asked by naveenkumar2 5 months ago

Last reply by zeroknight 5 months ago

when I switch to full screen other displays go blank.

In the most recent version of the firefox when I switch to full screen other displays go blank. I'm using firefox on a macbook and before updating firefox I had no proble… (read more)

In the most recent version of the firefox when I switch to full screen other displays go blank. I'm using firefox on a macbook and before updating firefox I had no problem.

is there any workaround to this problem?

Asked by Roxane serine 6 months ago

Last reply by zeroknight 5 months ago

Google Maps 3D stopped working

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months. Windows 10 … (read more)

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months.

Windows 10 Pro version 22H2 Firefox version 124.0 (64-bit) Hardware Acceleration is turned ON webgl.enable-renderer-query=TRUE webgl.enable-webgl2=TRUE webGL.disable=FALSE WebGL 2 Driver Renderer=Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11-10.18.10.5059)

Google Maps shows the Global View as greyed out so I'm unable to use 3D. Did a test on https://get.webgl.org/. I see the spinning cube.

Any suggestions?

Asked by lisach 6 months ago

Last reply by zeroknight 5 months ago

The tab bar fades when the window is not focused, and other unwelcome changes with a new update.

I have some new issues after a recent update. The tab bar fades when the window isn't focused. I certainly didn't have it set to do that before, and I have had no luck f… (read more)

I have some new issues after a recent update.

The tab bar fades when the window isn't focused. I certainly didn't have it set to do that before, and I have had no luck finding the setting for it. Tell me what the setting is?

Another I'd like to know the setting for, is the behavior of the address bar. It used to always be white, and now it's gray unless I'd entering something in it. I'd like to switch the setting back to the other way.

I've tried hunting for the settings for these things, but it has not been intuitive for me, and I guess I keep overlooking the pertinent settings somehow. Please tell me what parts of the settings page, or what about:config entries, will get things put back as I had them?

Asked by Sterrence 6 months ago

Last reply by zeroknight 5 months ago

Mozilla uses 12GB of RAM all the time!

Hello,i got windows Windows 10 Pro 22H2 and latest mozilla version,just noticed my total ram usage with mozilla launched is up to 12gb. After closing the browser im getti… (read more)

Hello,i got windows Windows 10 Pro 22H2 and latest mozilla version,just noticed my total ram usage with mozilla launched is up to 12gb. After closing the browser im getting around 10gb ram usage. After restaring my computer im getting 3.5gb ram usage totally without mozilla started. After i start to use mozilla,my ram usage increases up to 12gb,sometimes higher,again if i close it totally,im not getting 3.5gb ram usage BACK for some reason,only a couple of gigabytes (same gigabytes resource monitor shows for mozilla),so Mozilla continue to use loads of ram and i dont see it uses someting in the monitor. So i need to restart my computer each time i close Mozilla if i want to have normal ram usage,thats awful. Screens are included. Regards

Asked by makkeyn 6 months ago

Last reply by zeroknight 5 months ago

Sync Problem

I was using firefox for a while and i have to format my pc because of a problem and when i download it again i sync it something came back but not all of them my password… (read more)

I was using firefox for a while and i have to format my pc because of a problem and when i download it again i sync it something came back but not all of them my passwords mostly came back and all my extensitions also back but i have a lot of container and none of them came back and i sent a mail for you but it was Turkish and i get back replied and support guy said we are only taking message as a English and he said i translated your message and be sure you sync the right account and if is it the right account you can also. If you have another device that does have the data, then you can create a backup and manually restore it following the instructions in this article: that what he said but i dont have and ex data and i want to figure it out is it possible to take my cointainers exactly same because the most important reason of using firefox for me was containers.Have a good day.

Asked by yasarefesaka 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Bookmark location

Hello, For some reason my toolbar has disappeared from the right side of my screen. I have tried unsuccessfully to get it to show. Please help. Barbara Amos … (read more)

Hello,

For some reason my toolbar has disappeared from the right side of my screen. I have tried unsuccessfully to get it to show. Please help.

Barbara Amos

Asked by bamos1 5 months ago

Last reply by cor-el 5 months ago