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Access

Attempting to bill pay at Allstate page, stating the browser is not compatible. What options do I have? I have been using Firefox for > than twenty years, I have a har… (read more)

Attempting to bill pay at Allstate page, stating the browser is not compatible. What options do I have? I have been using Firefox for > than twenty years, I have a hard time trusting anything that comes from Microsoft after their internet explorer debacle .

Asked by John Barton 5 months ago

Last reply by jonzn4SUSE 5 months ago

Losing borders in table cells

In <style> I have td {padding:.5ch;border:solid, grey, thin; text-align:center} Suddenly the borders stopped working, but still work in other Browsers. I added <… (read more)

In <style> I have td {padding:.5ch;border:solid, grey, thin; text-align:center} Suddenly the borders stopped working, but still work in other Browsers. I added <thead> to the table and thead {display: table-header-group;} in the @media print in the style section, but removing them doedn't

Asked by Col Boogie 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

myNoise website has stopped working since latest update

Hello support-type people, I have a specific website that I have active in FireFox called myNoise.net. It allows me to generate background noise generators to cover-up … (read more)

Hello support-type people,

I have a specific website that I have active in FireFox called myNoise.net. It allows me to generate background noise generators to cover-up the distracting noises from my neighbours when working at home on my desktop computer. The audio on the website worked the last time I opened Firefox ~2 July ... but today, when I opened the browser, the audio no longer works. I cannot get the website audio to load at all - I added the website to additional exception lists & shut down some content blocking extensions, but no joy. The website was already listed in multiple exception lists & I do not know or understand what change(s) occurred with the browser that would prevent this site from properly functioning - since it literally worked a week ago. I would appreciate any assistance and/or guidance with this issue, otherwise I will be eliminating Firefox as one of my browser options. I have provided a screenshot of the site that shows the perpetual "now loading" screen. Thank you.

Asked by RobotMaker 5 months ago

Last reply by jonzn4SUSE 5 months ago

Sudden troubles with Claude.ai

Kind of a combination 'Browse/Download problem. This morning on rising, 07/11/25, Claude.ai's html artifacts quit loading on Firefox. Doesn't matter whether I'm on laptop… (read more)

Kind of a combination 'Browse/Download problem. This morning on rising, 07/11/25, Claude.ai's html artifacts quit loading on Firefox. Doesn't matter whether I'm on laptop Macbook Pro or iMac...or iPhone...but it loads in Safari and Google Chrome? Site is fine...document artifacts are fine...but html sits with spinning wheel?

Asked by mvchaffee 4 months ago

Last reply by Denys 4 months ago

Issue with Outlook.com

Over the past 2-3 months, Outlook, when opened on Firefox, continuously signs me out and forces me to sign in whenever I leave it open for more than a few minutes. Some d… (read more)

Over the past 2-3 months, Outlook, when opened on Firefox, continuously signs me out and forces me to sign in whenever I leave it open for more than a few minutes. Some days this occurs 5 or 6 times and has become very annoying. Even when I choose 'trust this device', or 'keep me signed in', or 'don't ask again for 30 days', it just automatically signs me out. I use 1 desktop and 1 laptop and this problem exists on both.

Also: I have a default font chosen for email composition that the system all of a sudden seemed to not recognize. I can select all content in an email and change it to my default font but it doesn't use it automatically. It either uses Segoe or Calibri depending on which computer I'm using. I have one laptop & 1 desktop. Oddly, if I place my curser down at my signature, which is formatted with my preferred font, the system will then use the correct font. As I'm typing, if I need to correct something, after doing so and trying to type the next word, it refuses to put a space between the where the curser is and the first letter of the next word. I literally have to start a new line by using the enter/return key, type the next word, then use backspace to take it back up to the previous line where it belongs. These are both small details but drive me batty!

I checked with my IT dept and they had me do a test drive on Chrome, which I NEVER use. Sadly, none of these issues exist in that browser, so for the time being I'm forced to use Chrome if I want to avoid the constant need to sign in and the other irritating malfunctions.

Anything you can point to or settings I can change to fix these issues?? Appreciate your assistance! Kayla Bates

Asked by ksbd360 4 months ago

Last reply by jonzn4SUSE 4 months ago

Google Meet repeatedly drops calls with "you have lost your internet connection" error

Google Meet repeatedly drops and rejoins calls with "you have lost your internet connection" error. It's been happening consistently over the past few weeks. I have zero … (read more)

Google Meet repeatedly drops and rejoins calls with "you have lost your internet connection" error. It's been happening consistently over the past few weeks. I have zero issues if I join the same calls with Google Chrome. I've tried updating to latest, restarting Firefox, restarting my machine, but it still happens.

Asked by Cory Kaufman-Schofield 4 months ago

Last reply by jonzn4SUSE 4 months ago

No paste as image in Outlook Web Access

When pasting an image from the clipboard in Outlook Web Access in Edge there's right mouse button option to "Paste as Image". This places the image inline. In Firefox t… (read more)

When pasting an image from the clipboard in Outlook Web Access in Edge there's right mouse button option to "Paste as Image". This places the image inline. In Firefox there's no option like this.

Safe mode (troubleshooting mode) doesn't fix this. Ctrl + V or Shift + Ctrl + V doesn't fix it. Shift RMB to get Firefox menu does show Paste and Paste without formatting but it doesn't paste any inline image.

I've attached a screenshot of Edge and Firefox with the Outlook context menu and Firefox context menu.

Firefox version: 140.0.4 (64-bit) Edge version: 138.0.3351.83 (Official build) (64-bit)

Asked by BlorgPidgeon 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

unable to access channel 4

channel 4 repeatedly gives me this message when i enter my e mail address. there is nothing wrong with the address. Sorry, something went wrong. Please try again or use a… (read more)

channel 4 repeatedly gives me this message when i enter my e mail address. there is nothing wrong with the address. Sorry, something went wrong. Please try again or use a different browser. after dozens of attempts it has let me in for the last few days. Today it does not

Asked by Catherine Veyriere 4 months ago

Last reply by jonzn4SUSE 4 months ago

unable to operate xfinity live stream/tv on my pc

For the past two evenings I was able to open the xfinity stream menu & channel lineup but could not open the "play" function on any channel that was selected from my … (read more)

For the past two evenings I was able to open the xfinity stream menu & channel lineup but could not open the "play" function on any channel that was selected from my search box or any selected channel from the lineup. Xfinity customer service had vague topics, nothing addressing this issue. Trying to determine if this is a comcast issue or an issue with Firefox. Help would be much appreciated.

Asked by josepha.yeskewicz 4 months ago

Last reply by jonzn4SUSE 4 months ago

YouTube channel confusion for comments

I have had a google account and a YouTube Channel ([email_1]@gmail.com) for decades. I recently added a new google email ([email_2]@gmail.com) and accustomed my old YouTu… (read more)

I have had a google account and a YouTube Channel ([email_1]@gmail.com) for decades. I recently added a new google email ([email_2]@gmail.com) and accustomed my old YouTube channel for [email_1]@gmail.com with the new email, [email_2]@gmail.com. On other browsers when I comment, the old YouTube account with the new email shows up as the commentor. Today, on my new Firefox browser.I discovered that the new email had created another YouTube channel which showed up as my ID for a comment on another YouTube channel. I deleted the new YouTube channel but, when I comment with the brand new Firefox browser, the old YouTube channel I deleted shows up. How can I correct that?

Issue with Input Box on ChatGPT Using Firefox

Dear Firefox Support Team, I recently encountered a problem while using the ChatGPT platform (https://chat.openai.com) in Firefox. The issue was that I was unable to typ… (read more)

Dear Firefox Support Team,

I recently encountered a problem while using the ChatGPT platform (https://chat.openai.com) in Firefox. The issue was that I was unable to type anything into the input box ("Ask anything" field). The box would not respond to clicks or keystrokes, effectively preventing any interaction.

After switching to a different browser (e.g., Chrome), the problem disappeared, so it appears to be specific to Firefox.

Kindly look into this compatibility issue. I’m using the latest version of Firefox on [insert your operating system, e.g., Windows 10].

Thank you.

Best regards, James Tang

Asked by James Tang 4 months ago

Last reply by mia.sedneser 4 months ago

I am not ale to log into https://www.talktobuona.com/ It is not Warning: Potential Security Risk Ahead

I am not ale to log into https://www.talktobuona.com/ It is not Warning: Potential Security Risk Ahead How can I log into this site? … (read more)

I am not ale to log into https://www.talktobuona.com/ It is not Warning: Potential Security Risk Ahead How can I log into this site?

Asked by Mike Andersen 4 months ago

Last reply by jonzn4SUSE 4 months ago

Using ChatGPT

I have been using ChatGPT for a few months with no problems on Firefox but today I am not able to enter any text in the text field where you communicate with Chat. Howeve… (read more)

I have been using ChatGPT for a few months with no problems on Firefox but today I am not able to enter any text in the text field where you communicate with Chat. However, I can turn on the microphone and then after speaking a command I can hit enter and it works. I can also switch to Chrome and it all works fine. I tried clearing my data and cash, rebooting computer but still isn't working. what's going on?

Asked by Jerry's FireFox 4 months ago

Last reply by wirkutskijkarl 4 months ago

eBay errors

When I access eBay using Firefox I cannot access the choices on screen so unless there are no choices I cannot buy anything. I have tried Google Chrome which workd but I … (read more)

When I access eBay using Firefox I cannot access the choices on screen so unless there are no choices I cannot buy anything. I have tried Google Chrome which workd but I prefer to use Firefox and I would like someone to investgate this problem which has arisen with the last two Windows 11 uodates.

Asked by gordonbulmer22 4 months ago

Last reply by jonzn4SUSE 4 months ago

Microsoft Hotmail no longer working on Firefox.

For the past several days, I can no longer access my two hotmail.com email pages. I keep getting the message to "check back later." I tried using Edge, and it worked th… (read more)

For the past several days, I can no longer access my two hotmail.com email pages. I keep getting the message to "check back later." I tried using Edge, and it worked there. Then I tried using DuckDuckGo and Brave, and hotmail worked on both. So, this problem only exists when using FireFox which is the site I use by default.

Asked by KenR 4 months ago

Last reply by jonzn4SUSE 4 months ago

Failed connection within website

I am working on a shopify POD store. I have printify up and running. They have a placeit extension that you can access the entire library of placeit mockups within your p… (read more)

I am working on a shopify POD store. I have printify up and running. They have a placeit extension that you can access the entire library of placeit mockups within your printify product. For some reason it does not seem to work within Firefox. I can get it to work within chrome, but not firefox. Feel free to contact me and help me figure it out. The pop up allows me to enter credentials, but not connect and download to printify.

Asked by Stapuff 4 months ago

Last reply by Denys 4 months ago

Facebook calling does not work

I'm running Windows 11 64 bit 16 gigabytes of RAM Intel i7 12th Gen CPU With UHD display It's a Dell Inspiron 16 seven six two zero two in one laptop The issue that I'm… (read more)

I'm running Windows 11 64 bit 16 gigabytes of RAM Intel i7 12th Gen CPU With UHD display It's a Dell Inspiron 16 seven six two zero two in one laptop


The issue that I'm having is Facebook calling is grayed out on the icons for Facebook. I have gone as far as refreshing Firefox and the two other factory restore options But neither of the three helped. I am using Microsoft Edge as a backup for Facebook video calling but I prefer Firefox for everything.


I have not found a workaround yet If you guys know of one please let me know I have contacted Facebook but they have not responded back to my my contact. The good thing is I have a work around But I would prefer my default browser get fixed ASAP.

Thank you to anyone that responds Firefox in my opinion is the best browser I hope to continue to keep using it as my default browser Have a great weekend

Sincerely GER RIT

Asked by Ggidaho321 4 months ago

Last reply by Denys 4 months ago